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REVENUE
9 Months Ended
Jun. 30, 2019
Revenue from Contract with Customer [Abstract]  
Revenue
3. REVENUE

Revenue is recognized when a performance obligation is satisfied by transferring control of a product or service to a customer. Revenue is measured based on consideration specified in a contract with a customer using the output method of progress. The Company elected to apply the invoice practical expedient for recognizing revenue, whereby the amounts invoiced to customers represent the value to the customer and the Company’s performance completion as of the invoice date. Therefore the Company does not disclose related unsatisfied performance obligations. The Company also elected the practical expedient to exclude from the transaction price all sales taxes that are assessed by a governmental authority and therefore presents sales tax net in operating revenues on the Unaudited Condensed Consolidated Statements of Operations.

Below is a listing of performance obligations that arise from contracts with customers, along with details on the satisfaction of each performance obligation, the significant payment terms and the nature of the goods and services being transferred, by reporting segment and other business operations:
Revenue Recognized Over Time:
Segment
Performance Obligation
Description
Natural Gas Distribution
Natural gas utility sales
NJNG's performance obligation is to provide natural gas to residential, commercial and industrial customers as demanded, based on regulated tariff rates, which are established by the BPU. Revenues from the sale of natural gas are recognized in the period that gas is delivered and consumed by customers, including an estimate for quantities consumed but not billed during the period. Payment is due each month for the previous month's deliveries. Natural gas sales to individual customers are based on meter readings, which are performed on a systematic basis throughout the billing period. The unbilled revenue estimates are based on estimated customer usage by customer type, weather effects and the most current tariff rates. NJNG is entitled to be compensated for performance completed until service is terminated.

Customers may elect to purchase the natural gas commodity from NJNG or may contract separately to purchase natural gas directly from third-party suppliers. As NJNG is acting as an agent on behalf of the third party supplier, revenue is recorded for the delivery of natural gas to the customer.
Clean Energy Ventures
Commercial solar and wind electricity
Clean Energy Ventures operates wholly-owned solar and formerly operated wind projects that recognize revenue as electricity is generated and transferred to the customer. The performance obligation is to provide electricity to the customer in accordance with contract terms or the interconnection agreement and is satisfied upon transfer of electricity generated. Due to the sale of our wind assets, wind electricity sales ceased in February 2019.

Revenue is recognized as invoiced and the payment is due each month for the previous month's services.
Clean Energy Ventures
Residential solar electricity
Clean Energy Ventures provides access to residential rooftop and ground-mount solar equipment to customers who then pay the Company a monthly fee. The performance obligation is to provide electricity to the customer based on generation from the underlying residential solar asset and is satisfied upon transfer of electricity generated.

Revenue is derived from the contract terms and is recognized as invoiced, with the payment due each month for the previous month's services.
Energy Services
Wholesale natural gas services
The performance obligation of Energy Services is to provide the customer transportation, storage and asset management services on an as needed basis. Energy Services generates revenue through management fees, demand charges, reservation fees and transportation charges centered around the buying and selling of the natural gas commodity, representing one series of distinct performance obligations.

Revenue is recognized based upon the underlying natural gas quantities physically delivered and the customer obtaining control. Energy Services invoices customers on a monthly basis in line with the terms of the contract and based on the services provided. Payment is due each month for the previous month's invoiced services.
Home Services and Other
Service contracts
Home Services enters into service contracts with homeowners to provide maintenance and replacement services of applicable heating, cooling or ventilation equipment. All services provided relate to a distinct performance obligation which is to provide services for the specific equipment over the term of the contract.

Revenue is recognized on a straight line basis over the term of the contract and payment is due upon receipt of the invoice.
Revenue Recognized at a Point in Time:
Home Services and Other
Installations
Home Services installs appliances, including but not limited to, furnaces, air conditioning units, boilers and generators to customers. The distinct performance obligation is the installation of the contracted appliance, which is satisfied at the point in time the item is installed.

The transaction price for each installation differs accordingly. Revenue is recognition at a point in time upon completion of the installation, which is when the customer is billed.

Disaggregated revenues from contracts with customers by product line and by reporting segment and other business operations during the three months ended June 30, 2019, is as follows:
 
Regulated
Unregulated
 
(Thousands)
Natural Gas Distribution
Clean Energy Ventures
Energy Services
Home Services
and Other
Total
Natural gas utility sales
$
115,525




$
115,525

Wholesale natural gas services


3,876


3,876

Service contracts



7,890

7,890

Installations and maintenance



5,193

5,193

Electricity sales

4,745



4,745

Eliminations(1)



(456
)
(456
)
Revenues from contracts with customers
115,525

4,745

3,876

12,627

136,773

Alternative revenue programs
2,025




2,025

Derivative Instruments
3,232

6,705

286,145


296,082

Eliminations(1)


62


62

Revenues out of scope
5,257

6,705

286,207


298,169

Total operating revenues
$
120,782

11,450

290,083

12,627

$
434,942

(1)
Consists of transactions between subsidiaries that are eliminated in consolidation.

Disaggregated revenues from contracts with customers by product line and by reporting segment and other business operations during the nine months ended June 30, 2019, is as follows:
 
Regulated
Unregulated
 
(Thousands)
Natural Gas Distribution
Clean Energy Ventures
Energy Services
Home Services
and Other
Total
Natural gas utility sales
$
598,676




$
598,676

Wholesale natural gas services


26,204


26,204

Service contracts



23,533

23,533

Installations and maintenance



14,373

14,373

Electricity sales

16,944



16,944

Eliminations(1)



(1,653
)
(1,653
)
Revenues from contracts with customers
598,676

16,944

26,204

36,253

678,077

Alternative revenue programs
9,059




9,059

Derivative Instruments
14,432

20,763

1,398,909


1,434,104

Eliminations(1)


(8,276
)

(8,276
)
Revenues out of scope
23,491

20,763

1,390,633


1,434,887

Total operating revenues
$
622,167

37,707

1,416,837

36,253

$
2,112,964

(1)
Consists of transactions between subsidiaries that are eliminated in consolidation.

Disaggregated revenues from contracts with customers by customer type and by reporting segment and other business operations during the three months ended June 30, 2019, is as follows:
 
Regulated
Unregulated
 
(Thousands)
Natural Gas Distribution
Clean Energy Ventures
Energy Services
Home Services
and Other
Total
Residential
$
63,984

2,304


12,388

$
78,676

Commercial and industrial
37,511

2,441

3,876

239

44,067

Firm transportation
12,296




12,296

Interruptible and off-tariff
1,734




1,734

Revenues out of scope
5,257

6,705

286,207


298,169

Total operating revenues
$
120,782

11,450

290,083

12,627

$
434,942


Disaggregated revenues from contracts with customers by customer type and by reporting segment and other business operations during the nine months ended June 30, 2019, is as follows:
 
Regulated
Unregulated
 
(Thousands)
Natural Gas Distribution
Clean Energy Ventures
Energy Services
Home Services
and Other
Total
Residential
$
402,192

6,627


35,522

$
444,341

Commercial and industrial
139,691

10,317

26,204

731

176,943

Firm transportation
52,006




52,006

Interruptible and off-tariff
4,787




4,787

Revenues out of scope
23,491

20,763

1,390,633


1,434,887

Total operating revenues
$
622,167

37,707

1,416,837

36,253

$
2,112,964



Customer Accounts Receivable/Credit Balances and Deposits

The timing of revenue recognition, customer billings and cash collections result in accounts receivables, billed and unbilled, and customers’ credit balances and deposits on the Unaudited Condensed Consolidated Balance Sheets during the nine months ended June 30, 2019, are as follows:
 
Customer Accounts Receivable
Customers' Credit
(Thousands)
Billed
Unbilled
Balances and Deposits
Balance as of October 1, 2018
$
205,490

$
7,199

$
27,325

Increase (decrease)
(30,820
)
214

(7,832
)
Balance as of June 30, 2019
$
174,670

$
7,413

$
19,493



The following table provides information about receivables and revenue earned on contracts in progress in excess of billings, which are included within accounts receivable, billed and unbilled, and customers’ credit balances and deposits, respectively, on the Unaudited Condensed Consolidated Balance Sheets as of June 30, 2019:
(Thousands)
Natural Gas Distribution
Clean Energy Ventures
Energy Services
Home Services
and Other
Eliminations
Total
Customer accounts receivable
 
 
 
 
 
 
Billed
$
60,852

2,942

108,372

2,504


$
174,670

Unbilled
7,413





7,413

Customers' credit balances and deposits
(19,490
)


(3
)

(19,493
)
Total
$
48,775

2,942

108,372

2,501


$
162,590