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Business Segments (Tables)
12 Months Ended
Dec. 31, 2019
Business Segments  
Results of Operations and Assets by Segment
The following tables present the results of operations and assets by business segment for the years ended December 31:​​​​​​​
   
2019 ($ in millions)
 
Commercial
Banking   
   
Branch  
Banking  
   
Consumer
Lending
   
Wealth
and Asset
Management
   
General
Corporate
and Other
   
Eliminations
   
Total      
 
   
Net interest income
 
$
2,360
 
 
 
2,371
 
 
 
325
 
 
 
182
 
 
 
(441
)
 
 
-
 
 
 
4,797
 
Provision for credit losses
 
 
183
 
 
 
224
 
 
 
49
 
 
 
-
 
 
 
15
 
 
 
-
 
 
 
471
 
   
Net interest income after provision for credit losses
 
 
2,177
 
 
 
2,147
 
 
 
276
 
 
 
182
 
 
 
(456
)
 
 
-
 
 
 
4,326
 
Noninterest income:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Corporate banking revenue
 
 
565
(c)
 
 
 
4
 
 
 
-
 
 
 
1
 
 
 
-
 
 
 
-
 
 
 
570
 
Service charges on deposits
 
 
308
 
 
 
260
 
 
 
-
 
 
 
1
 
 
 
(4
)
 
 
-
 
 
 
565
 
Wealth and asset management revenue
 
 
3
 
 
 
158
 
 
 
-
 
 
 
469
 
 
 
-
 
 
 
(143)
(a)
 
 
 
487
 
Card and processing revenue
 
 
66
 
 
 
285
 
 
 
-
 
 
 
3
 
 
 
6
 
 
 
-
 
 
 
360
 
Mortgage banking net revenue
 
 
-
 
 
 
6
 
 
 
279
 
 
 
2
 
 
 
-
 
 
 
-
 
 
 
287
 
Other noninterest income
(b)
 
 
245
 
 
 
89
 
 
 
14
 
 
 
13
 
 
 
863
 
 
 
-
 
 
 
1,224
 
Securities gains, net
 
 
-
 
 
 
-
 
 
 
-
 
 
 
-
 
 
 
40
 
 
 
-
 
 
 
40
 
Securities gains, net -
non-qualifying
hedges on MSRs
 
 
-
 
 
 
-
 
 
 
3
 
 
 
-
 
 
 
-
 
 
 
-
 
 
 
3
 
   
Total noninterest income
 
 
1,187
 
 
 
802
 
 
 
296
 
 
 
489
 
 
 
905
 
 
 
(143
)
 
 
3,536
 
Noninterest expense:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Salaries, wages and incentives
 
 
406
 
 
 
489
 
 
 
158
 
 
 
185
 
 
 
763
 
 
 
-
 
 
 
2,001
 
Employee benefits
 
 
60
 
 
 
112
 
 
 
38
 
 
 
32
 
 
 
175
 
 
 
-
 
 
 
417
 
Technology and communications
 
 
11
 
 
 
4
 
 
 
8
 
 
 
1
 
 
 
398
 
 
 
-
 
 
 
422
 
Net occupancy expense
(e)
 
 
28
 
 
 
173
 
 
 
10
 
 
 
13
 
 
 
108
 
 
 
-
 
 
 
332
 
Card and processing expense
 
 
8
 
 
 
123
 
 
 
-
 
 
 
1
 
 
 
(2
)
 
 
-
 
 
 
130
 
Equipment expense
 
 
25
 
 
 
48
 
 
 
-
 
 
 
1
 
 
 
55
 
 
 
-
 
 
 
129
 
Other noninterest expense
 
 
1,083
 
 
 
911
 
 
 
241
 
 
 
296
 
 
 
(1,159
)
 
 
(143
)
 
 
1,229
 
   
Total noninterest expense
 
 
1,621
 
 
 
1,860
 
 
 
455
 
 
 
529
 
 
 
338
 
 
 
(143
)
 
 
4,660
 
   
Income before income taxes
 
 
1,743
 
 
 
1,089
 
 
 
117
 
 
 
142
 
 
 
111
 
 
 
-
 
 
 
3,202
 
Applicable income tax expense
 
 
319
 
 
 
229
 
 
 
25
 
 
 
30
 
 
 
87
 
 
 
-
 
 
 
690
 
   
Net income
 
 
1,424
 
 
 
860
 
 
 
92
 
 
 
112
 
 
 
24
 
 
 
-
 
 
 
2,512
 
   
Total goodwill
 
$
1,954
 
 
 
2,046
 
 
 
-
 
 
 
252
 
 
 
-
 
 
 
-
 
 
 
4,252
 
   
Total assets
 
$
74,570
 
 
 
69,413
 
 
 
26,555
 
 
 
10,500
 
 
 
(11,669)
(d)
 
 
 
-
 
 
 
169,369
 
   
(a)
Revenue sharing agreements between wealth and asset management and branch banking are eliminated in the Consolidated Statements of Income. 
(b)
Includes impairment charges of
$28
for branches and land. For more information, refer to Note 8 and Note 29. 
(c)
Includes impairment charges of
$3
for operating lease equipment. For more information, refer to Note 9 and Note 29. 
(d)
Includes bank premises and equipment of
$27
classified as held for sale. For more information, refer to Note 8. 
(e)
Includes impairment losses and termination charges of $
15
for ROU assets related to certain operating leases. For more information, refer to Note 10. 
   
2018 ($ in millions)
 
Commercial
Banking   
   
Branch  
Banking  
   
Consumer
Lending
   
Wealth
and Asset
Management
   
General
Corporate
and Other
   
Eliminations
   
Total      
 
   
Net interest income
  $
1,713
     
2,034
     
237
     
182
     
(26
)    
-
     
4,140
 
Provision for (benefit from) credit losses
   
(26
)    
171
     
42
     
12
     
8
     
-
     
207
 
   
Net interest income after provision for credit losses
   
1,739
     
1,863
     
195
     
170
     
(34
)    
-
     
3,933
 
Noninterest income:
   
     
     
     
     
     
     
 
Corporate banking revenue
   
432
(c)
     
5
     
-
     
2
     
(1
)    
-
     
438
 
Service charges on deposits
   
273
     
275
     
-
     
1
     
-
     
-
     
549
 
Wealth and asset management revenue
   
3
     
150
     
-
     
429
     
-
     
(138)
(a)
     
444
 
Card and processing revenue
   
58
     
266
     
-
     
5
     
-
     
-
     
329
 
Mortgage banking net revenue
   
-
     
5
     
206
     
1
     
-
     
-
     
212
 
Other noninterest income
(b)
   
151
     
53
     
14
     
18
     
651
     
-
     
887
 
Securities losses, net
   
-
     
-
     
-
     
-
     
(54
)    
-
     
(54)
 
Securities losses, net -
non-qualifying
hedges on MSRs
   
-
     
-
     
(15
)    
-
     
-
     
-
     
(15)
 
   
Total noninterest income
   
917
     
754
     
205
     
456
     
596
     
(138
)    
2,790
 
Noninterest expense:
   
     
     
     
     
     
     
 
Salaries, wages and incentives
   
300
     
438
     
156
     
173
     
716
     
-
     
1,783
 
Employee benefits
   
44
     
98
     
36
     
29
     
125
     
-
     
332
 
Technology and communications
   
7
     
5
     
5
     
1
     
267
     
-
     
285
 
Net occupancy expense
   
26
     
175
     
10
     
12
     
69
     
-
     
292
 
Card and processing expense
   
4
     
121
     
-
     
-
     
(2
)    
-
     
123
 
Equipment expense
   
23
     
50
     
-
     
1
     
49
     
-
     
123
 
Other noninterest expense
   
859
     
841
     
195
     
288
     
(1,025
)    
(138
)    
1,020
 
   
Total noninterest expense
   
1,263
     
1,728
     
402
     
504
     
199
     
(138
)    
3,958
 
   
Income (loss) before income taxes
   
1,393
     
889
     
(2
)    
122
     
363
     
-
     
2,765
 
Applicable income tax expense (benefit)
   
254
     
187
     
(1
)    
25
     
107
     
-
     
572
 
   
Net income (loss)
   
1,139
     
702
     
(1
)    
97
     
256
     
-
     
2,193
 
   
Total goodwill
  $
630
     
1,655
     
-
     
193
     
-
     
-
     
2,478
 
   
Total assets
  $
61,630
     
61,040
     
22,044
     
10,337
     
(8,982)
(d)
     
-
     
146,069
 
   
(a)
Revenue sharing agreements between wealth and asset management and branch banking are eliminated in the Consolidated Statements of Income.
(b)
Includes impairment charges of $45 for branches and land. For more information, refer to Note 8 and Note 29.
(c)
Includes impairment charges of $4 for operating lease equipment. For more information, refer to Note 9 and Note 29.
(d)
Includes bank premises and equipment of $42 classified as held for sale. For more information, refer to Note 8.
   
2017 ($ in millions)
 
Commercial
Banking   
   
Branch  
Banking  
   
Consumer
Lending
   
Wealth
and Asset
Management
   
General
Corporate
and Other
   
Eliminations
   
Total      
 
   
Net interest income
  $
1,652
     
1,782
     
240
     
154
     
(30
)    
-
     
3,798
 
Provision for credit losses
   
38
     
153
     
40
     
6
     
24
     
-
     
261
 
   
Net interest income after provision for credit losses
   
1,614
     
1,629
     
200
     
148
     
(54
)    
-
     
3,537
 
Noninterest income:
   
     
     
     
     
     
 
     
 
Corporate banking revenue
   
348
(c)
     
5
     
-
     
1
     
(1
)    
-
     
353
 
Service charges on deposits
   
287
     
265
     
-
     
1
     
1
     
-
     
554
 
Wealth and asset management revenue
   
3
     
141
     
-
     
407
     
-
     
(132)
(a)
     
419
 
Card and processing revenue
   
57
     
251
     
-
     
5
     
-
     
-
     
313
 
Mortgage banking net revenue
   
-
     
6
     
217
     
1
     
-
     
-
     
224
 
Other noninterest income
(b)
   
143
     
88
     
18
     
4
     
1,104
     
-
     
1,357
 
Securities gains, net
   
-
     
-
     
-
     
-
     
2
     
-
     
2
 
Securities gains, net -
non-qualifying
hedges on MSRs
   
-
     
-
     
2
     
-
     
-
     
-
     
2
 
   
Total noninterest income
   
838
     
756
     
237
     
419
     
1,106
     
(132
)    
3,224
 
Noninterest expense:
   
     
     
     
     
     
     
 
Salaries, wages and incentives
   
252
     
425
     
152
     
154
     
650
     
-
     
1,633
 
Employee benefits
   
42
     
101
     
37
     
27
     
149
     
-
     
356
 
Technology and communications
   
9
     
4
     
2
     
-
     
230
     
-
     
245
 
Net occupancy expense
   
26
     
176
     
10
     
11
     
72
     
-
     
295
 
Card and processing expense
   
3
     
127
     
-
     
-
     
(1
)    
-
     
129
 
Equipment expense
   
18
     
52
     
-
     
-
     
47
     
-
     
117
 
Other noninterest expense
   
884
     
796
     
210
     
276
     
(1,027
)    
(132
)    
1,007
 
   
Total noninterest expense
   
1,234
     
1,681
     
411
     
468
     
120
     
(132
)    
3,782
 
   
Income before income taxes
   
1,218
     
704
     
26
     
99
     
932
     
-
     
2,979
 
Applicable income tax expense
   
391
     
249
     
9
     
34
     
116
     
-
     
799
 
   
Net income
   
827
     
455
     
17
     
65
     
816
     
-
     
2,180
 
   
Total goodwill
  $
613
     
1,655
     
-
     
177
     
-
     
-
     
2,445
 
   
Total assets
  $
58,456
     
57,931
     
22,218
     
9,494
     
(6,018)
(d)
     
-
     
142,081
 
   
(a)
Revenue sharing agreements between wealth and asset management and branch banking are eliminated in the Consolidated Statements of Income.
(b)
Includes impairment charges of $7 for branches and land. For more information, refer to Note 8.
(c)
Includes impairment charges of $52 for operating lease equipment. For more information, refer to Note 9.
(d)
Includes bank premises and equipment of $27 classified as held for sale.