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MSR (Sales of Receivables and Servicing Rights - Additional Information) (Detail) - USD ($)
$ in Millions
3 Months Ended 12 Months Ended
Mar. 31, 2015
Dec. 31, 2016
Dec. 31, 2015
Dec. 31, 2014
Servicing Assets at Fair Value        
Residential mortgage loan sales [1]   $ 6,927 $ 5,078 [2] $ 5,467
Sevicing of residential mortgage loans for other investors   53,600 59,000  
Amortization   $ (131) $ (140) $ (121)
Residential Mortgage Loans | Troubled Debt Restructuring        
Servicing Assets at Fair Value        
Gain on sale of HFS loans $ 37      
Residential mortgage loan sales $ 568      
[1]

Represents the unpaid principal balance at the time of the sale .

[2]

Excludes $ 568 of HFS residential mort gage loans previously modified in a TDR that were sold d uring the first quarter of 2015 .