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Credit Quality and the Allowance for Loan and Lease Losses
3 Months Ended
Mar. 31, 2024
Receivables [Abstract]  
Credit Quality and the Allowance for Loan and Lease Losses Credit Quality and the Allowance for Loan and Lease Losses
The Bancorp disaggregates ALLL balances and transactions in the ALLL by portfolio segment. Credit quality related disclosures for loans and leases are further disaggregated by class.

Allowance for Loan and Lease Losses
The following tables summarize transactions in the ALLL by portfolio segment:
For the three months ended March 31, 2024 ($ in millions)
Commercial
Residential
Mortgage

Consumer

Total
Balance, beginning of period$1,130 145 1,047 2,322 
Losses charged off(a)
(40) (106)(146)
Recoveries of losses previously charged off(a)
5  31 36 
Provision for (benefit from) loan and lease losses46 (5)65 106 
Balance, end of period$1,141 140 1,037 2,318 
(a)The Bancorp recorded $8 in both losses charged-off and recoveries of losses previously charged-off related to customer defaults on point-of-sale consumer loans for which the Bancorp obtained recoveries under third-party credit enhancements.

For the three months ended March 31, 2023 ($ in millions)

Commercial
Residential
Mortgage

Consumer

Total
Balance, beginning of period$1,127 245 822 2,194 
Impact of adoption of ASU 2022-02(36)(17)(49)
Losses charged off(a)
(33)(1)(76)(110)
Recoveries of losses previously charged off(a)
29 32 
Provision for (benefit from) loan and lease losses43 (24)129 148 
Balance, end of period$1,143 185 887 2,215 
(a)The Bancorp recorded $9 in both losses charged-off and recoveries of losses previously charged-off related to customer defaults on point-of-sale consumer loans for which the Bancorp obtained recoveries under third-party credit enhancements.

The following tables provide a summary of the ALLL and related loans and leases classified by portfolio segment:
As of March 31, 2024 ($ in millions)
Commercial
Residential
Mortgage

Consumer

Total
ALLL:(a)
Individually evaluated$117  7 124 
Collectively evaluated1,024 140 1,030 2,194 
Total ALLL$1,141 140 1,037 2,318 
Portfolio loans and leases:(b)
Individually evaluated$322 132 73 527 
Collectively evaluated71,594 16,750 27,501 115,845 
Total portfolio loans and leases$71,916 16,882 27,574 116,372 
(a)Includes $2 related to commercial leveraged leases at March 31, 2024.
(b)Excludes $113 of residential mortgage loans measured at fair value and includes $244 of commercial leveraged leases, net of unearned income, at March 31, 2024.

As of December 31, 2023 ($ in millions)

Commercial
Residential
Mortgage

Consumer

Total
ALLL:(a)
Individually evaluated$90 — 96 
Collectively evaluated1,040 145 1,041 2,226 
Total ALLL$1,130 145 1,047 2,322 
Portfolio loans and leases:(b)
Individually evaluated$281 126 69 476 
Collectively evaluated72,465 16,784 27,393 116,642 
Total portfolio loans and leases$72,746 16,910 27,462 117,118 
(a)Includes $2 related to commercial leveraged leases at December 31, 2023.
(b)Excludes $116 of residential mortgage loans measured at fair value and includes $249 of commercial leveraged leases, net of unearned income, at December 31, 2023.
CREDIT RISK PROFILE
Commercial Portfolio Segment
For purposes of monitoring the credit quality and risk characteristics of its commercial portfolio segment, the Bancorp disaggregates the segment into the following classes: commercial and industrial, commercial mortgage owner-occupied, commercial mortgage nonowner-occupied, commercial construction and commercial leases.

To facilitate the monitoring of credit quality within the commercial portfolio segment, the Bancorp utilizes the following categories of credit ratings: pass, special mention, substandard, doubtful and loss. The five categories, which are derived from standard regulatory rating definitions, are assigned upon initial approval of credit to borrowers and updated periodically thereafter.

Pass ratings, which are assigned to those borrowers that do not have identified potential or well-defined weaknesses and for which there is a high likelihood of orderly repayment, are updated at least annually based on the size and credit characteristics of the borrower. All other categories are updated on a quarterly basis during the month preceding the end of the calendar quarter.

The Bancorp assigns a special mention rating to loans and leases that have potential weaknesses that deserve management’s close attention. If left uncorrected, these potential weaknesses may, at some future date, result in the deterioration of the repayment prospects for the loan or lease or the Bancorp’s credit position.

The Bancorp assigns a substandard rating to loans and leases that are inadequately protected by the current sound worth and paying capacity of the borrower or of the collateral pledged. Substandard loans and leases have well-defined weaknesses or weaknesses that could jeopardize the orderly repayment of the debt. Loans and leases with this rating also are characterized by the distinct possibility that the Bancorp will sustain some loss if the deficiencies noted are not addressed and corrected.

The Bancorp assigns a doubtful rating to loans and leases that have all the attributes of a substandard rating with the added characteristic that the weaknesses make collection or liquidation in full, on the basis of currently existing facts, conditions and values, highly questionable and improbable. The possibility of loss is extremely high, but because of certain important and reasonable specific pending factors that may work to the advantage of and strengthen the credit quality of the loan or lease, its classification as an estimated loss is deferred until its more exact status may be determined. Pending factors may include a proposed merger or acquisition, liquidation proceeding, capital injection, perfecting liens on additional collateral or refinancing plans.

Loans and leases classified as loss are considered uncollectible and are charged off in the period in which they are determined to be uncollectible. Because loans and leases in this category are fully charged off, they are not included in the following tables.

For loans and leases that are collectively evaluated for an ACL, the Bancorp utilizes models to forecast expected credit losses over a reasonable and supportable forecast period based on the probability of a loan or lease defaulting, the expected balance at the estimated date of default and the expected loss percentage given a default. For the commercial portfolio segment, the estimates for probability of default are primarily based on internal ratings assigned to each commercial borrower on a 13-point scale and historical observations of how those ratings migrate to a default over time in the context of macroeconomic conditions. For loans with available credit, the estimate of the expected balance at the time of default considers expected utilization rates, which are primarily based on macroeconomic conditions and the utilization history of similar borrowers under those economic conditions. The estimates for loss severity are primarily based on collateral type and coverage levels and the susceptibility of those characteristics to changes in macroeconomic conditions. For more information about the Bancorp’s processes for developing these models, estimating credit losses for periods beyond the reasonable and supportable forecast period and for estimating credit losses for individually evaluated loans, refer to Note 1 of the Notes to Consolidated Financial Statements included in the Bancorp’s Annual Report on Form 10-K for the year ended December 31, 2023.
The following tables present the amortized cost basis of the Bancorp’s commercial portfolio segment, by class and vintage, disaggregated by credit risk rating:
As of March 31, 2024 ($ in millions) Term Loans and Leases by Origination YearRevolving Loans
20242023202220212020PriorTotal
Commercial and industrial loans:
Pass$750 1,910 2,999 1,660 526 554 39,802 48,201 
Special mention1 72 75 43 19 87 1,451 1,748 
Substandard13 49 131 59 31 99 1,816 2,198 
Doubtful      62 62 
Total commercial and industrial loans$764 2,031 3,205 1,762 576 740 43,131 52,209 
Commercial mortgage owner-occupied loans:

Pass$179 897 983 653 367 432 1,456 4,967 
Special mention28 44 17 22 1 18 25 155 
Substandard17 16 24 25 9 46 98 235 
Doubtful        
Total commercial mortgage owner-occupied loans$224 957 1,024 700 377 496 1,579 5,357 
Commercial mortgage nonowner-occupied loans:

Pass$190 867 741 240 316 508 2,683 5,545 
Special mention15 3 193  4 1 39 255 
Substandard9 74 1   2 103 189 
Doubtful        
Total commercial mortgage nonowner-occupied loans$214 944 935 240 320 511 2,825 5,989 
Commercial construction loans:

Pass$ 77 87 49 41 76 4,811 5,141 
Special mention 1     428 429 
Substandard 57     162 219 
Doubtful        
Total commercial construction loans$ 135 87 49 41 76 5,401 5,789 
Commercial leases:

Pass$453 407 368 427 181 636  2,472 
Special mention   8 3 20  31 
Substandard 19 13 1 5 31  69 
Doubtful        
Total commercial leases$453 426 381 436 189 687  2,572 
Total commercial loans and leases:
Pass$1,572 4,158 5,178 3,029 1,431 2,206 48,752 66,326 
Special mention44 120 285 73 27 126 1,943 2,618 
Substandard39 215 169 85 45 178 2,179 2,910 
Doubtful      62 62 
Total commercial loans and leases$1,655 4,493 5,632 3,187 1,503 2,510 52,936 71,916 
As of December 31, 2023 ($ in millions) Term Loans and Leases by Origination YearRevolving Loans
20232022202120202019PriorTotal
Commercial and industrial loans:
Pass$2,124 3,434 1,814 580 263 321 40,889 49,425 
Special mention16 100 60 33 105 1,756 2,076 
Substandard105 103 28 18 39 73 1,397 1,763 
Doubtful— — — — — — 
Total commercial and industrial loans$2,245 3,637 1,902 631 308 499 44,048 53,270 
Commercial mortgage owner-occupied loans:
Pass$870 1,078 746 408 219 260 1,279 4,860 
Special mention30 23 18 — — 20 97 
Substandard31 22 11 10 45 10 114 243 
Doubtful— — — — — — — — 
Total commercial mortgage owner-occupied loans$931 1,123 775 418 270 270 1,413 5,200 
Commercial mortgage nonowner-occupied loans:
Pass$886 825 261 348 293 243 2,724 5,580 
Special mention111 166 — — 81 362 
Substandard81 — — 42 134 
Doubtful— — — — — — — — 
Total commercial mortgage nonowner-occupied loans$1,078 992 269 350 293 247 2,847 6,076 
Commercial construction loans:
Pass$171 36 45 41 70 4,818 5,187 
Special mention— — — — — — 199 199 
Substandard61 — 33 — — — 141 235 
Doubtful— — — — — — — — 
Total commercial construction loans$232 36 78 41 70 5,158 5,621 
Commercial leases:
Pass$598 386 462 202 145 664 — 2,457 
Special mention12 14 — 47 
Substandard20 14 30 — 75 
Doubtful— — — — — — — — 
Total commercial leases$619 409 475 210 158 708 — 2,579 
Total commercial loans and leases:
Pass$4,649 5,759 3,328 1,579 990 1,494 49,710 67,509 
Special mention158 298 90 38 20 121 2,056 2,781 
Substandard298 140 81 33 89 115 1,694 2,450 
Doubtful— — — — — — 
Total commercial loans and leases$5,105 6,197 3,499 1,650 1,099 1,730 53,466 72,746 

The following tables summarize the Bancorp’s gross charge-offs within the commercial portfolio segment, by class and vintage:
For the three months ended March 31, 2024
($ in millions)
Term Loans and Leases by Origination YearRevolving Loans
20242023202220212020PriorTotal
Commercial loans and leases:
Commercial and industrial loans$ 1 2    37 40 
Commercial construction loans        
Total commercial loans and leases$ 1 2    37 40 
For the three months ended March 31, 2023
($ in millions)
Term Loans and Leases by Origination YearRevolving Loans
20232022202120202019PriorTotal
Commercial loans and leases:
Commercial and industrial loans$— 11 — — — 20 32 
Commercial construction loans— — — — — — 
Total commercial loans and leases$— 11 — — — 21 33 
Age Analysis of Past Due Commercial Loans and Leases
The following tables summarize the Bancorp’s amortized cost basis in portfolio commercial loans and leases, by age and class:
Current
Loans and
Leases(a)
Past DueTotal Loans
and Leases
90 Days Past
Due and Still
Accruing
As of March 31, 2024 ($ in millions)
30-89
Days(a)
90 Days
or More(a)
Total
Past Due
Commercial loans and leases:
Commercial and industrial loans$52,009 76 124 200 52,209 9 
Commercial mortgage owner-occupied loans5,335 20 2 22 5,357  
Commercial mortgage nonowner-occupied loans5,985 4  4 5,989  
Commercial construction loans5,768 21  21 5,789  
Commercial leases2,548 22 2 24 2,572 2 
Total portfolio commercial loans and leases$71,645 143 128 271 71,916 11 
(a)Includes accrual and nonaccrual loans and leases.

Current
Loans and
Leases(a)
Past DueTotal Loans
and Leases
90 Days Past
Due and Still
Accruing
As of December 31, 2023 ($ in millions)
30-89
Days(a)
90 Days
or More(a)
Total
Past Due
Commercial loans and leases:
Commercial and industrial loans$53,107 61 102 163 53,270 
Commercial mortgage owner-occupied loans5,196 5,200 — 
Commercial mortgage nonowner-occupied loans6,061 14 15 6,076 — 
Commercial construction loans5,621 — — — 5,621 — 
Commercial leases2,562 17 — 17 2,579 — 
Total portfolio commercial loans and leases$72,547 93 106 199 72,746 
(a)Includes accrual and nonaccrual loans and leases.

Residential Mortgage and Consumer Portfolio Segments
For purposes of monitoring the credit quality and risk characteristics of its consumer portfolio segment, the Bancorp disaggregates the segment into the following classes: home equity, indirect secured consumer loans, credit card, solar energy installation loans and other consumer loans. The Bancorp’s residential mortgage portfolio segment is also a separate class.

The Bancorp considers repayment performance as the best indicator of credit quality for residential mortgage and consumer loans, which includes both the delinquency status and performing versus nonperforming status of the loans. The delinquency status of all residential mortgage and consumer loans and the performing versus nonperforming status are presented in the following tables.

For collectively evaluated loans in the consumer and residential mortgage portfolio segments, the Bancorp’s expected credit loss models primarily utilize the borrower’s FICO score and delinquency history in combination with macroeconomic conditions when estimating the probability of default. The estimates for loss severity are primarily based on collateral type and coverage levels and the susceptibility of those characteristics to changes in macroeconomic conditions. The expected balance at the estimated date of default is also especially impactful in the expected credit loss models for portfolio classes which generally have longer terms (such as residential mortgage loans and home equity) and portfolio classes containing a high concentration of loans with revolving privileges (such as home equity). The estimate of the expected balance at the time of default considers expected prepayment and utilization rates where applicable, which are primarily based on macroeconomic conditions and the utilization history of similar borrowers under those economic conditions. Refer to Note 1 of the Notes to Consolidated Financial Statements included in the Bancorp’s Annual Report on Form 10-K for the year ended December 31, 2023 for additional information about the Bancorp’s process for developing these models and its process for estimating credit losses for periods beyond the reasonable and supportable forecast period.

The following tables present the amortized cost basis of the Bancorp’s residential mortgage and consumer portfolio segments, by class and vintage, disaggregated by both age and performing versus nonperforming status:
As of March 31, 2024 ($ in millions)Term Loans by Origination YearRevolving LoansRevolving Loans Converted to Term Loans
20242023202220212020PriorTotal
Residential mortgage loans:
Performing:
Current(a)
$285 1,013 3,104 4,905 2,652 4,760   16,719 
30-89 days past due 1 4 6 1 11   23 
90 days or more past due  1 1  3   5 
Nonperforming  7 8 8 112   135 
Total residential mortgage loans(b)
$285 1,014 3,116 4,920 2,661 4,886   16,882 
Home equity:

Performing:

Current$23 80 40 2 5 99 3,498 51 3,798 
30-89 days past due     2 23  25 
90 days or more past due         
Nonperforming     7 52 1 60 
Total home equity$23 80 40 2 5 108 3,573 52 3,883 
Indirect secured consumer loans:

Performing:









Current$1,895 3,737 4,000 3,509 1,308 699   15,148 
30-89 days past due2 23 40 32 14 15   126 
90 days or more past due         
Nonperforming 4 11 8 4 5   32 
Total indirect secured consumer loans$1,897 3,764 4,051 3,549 1,326 719   15,306 
Credit card:

Performing:
Current$      1,667  1,667 
30-89 days past due      19  19 
90 days or more past due      19  19 
Nonperforming      32  32 
Total credit card$      1,737  1,737 
Solar energy installation loans:

Performing:
Current$251 2,336 1,166 2  37   3,792 
30-89 days past due 9 5      14 
90 days or more past due         
Nonperforming 34 30   1   65 
Total solar energy installation loans$251 2,379 1,201 2  38   3,871 
Other consumer loans:

Performing:

Current$64 483 651 298 224 203 774 45 2,742 
30-89 days past due 4 10 4 2 3 1 1 25 
90 days or more past due         
Nonperforming 2 5 1  1  1 10 
Total other consumer loans$64 489 666 303 226 207 775 47 2,777 
Total residential mortgage and consumer loans:
Performing:
Current$2,518 7,649 8,961 8,716 4,189 5,798 5,939 96 43,866 
30-89 days past due2 37 59 42 17 31 43 1 232 
90 days or more past due  1 1  3 19  24 
Nonperforming 40 53 17 12 126 84 2 334 
Total residential mortgage and consumer loans(b)
$2,520 7,726 9,074 8,776 4,218 5,958 6,085 99 44,456 
(a)Information includes advances made pursuant to servicing agreements for GNMA mortgage pools whose repayments are insured by the FHA or guaranteed by the VA. As of March 31, 2024, $69 of these loans were 30-89 days past due and $127 were 90 days or more past due. The Bancorp recognized an immaterial amount of losses during the three months ended March 31, 2024 due to claim denials and curtailments associated with these insured or guaranteed loans.
(b)Excludes $113 of residential mortgage loans measured at fair value at March 31, 2024, including $1 of 30-89 days past due loans and $2 of nonperforming loans.
As of December 31, 2023 ($ in millions) Term Loans by Origination YearRevolving LoansRevolving Loans Converted to Term Loans
20232022202120202019PriorTotal
Residential mortgage loans:
Performing:
Current(a)
$995 3,139 5,001 2,703 943 3,971 — — 16,752 
30-89 days past due— 14 — — 29 
90 days or more past due— — — 
Nonperforming— 101 — — 122 
Total residential mortgage loans(b)
$995 3,149 5,014 2,714 949 4,089 — — 16,910 
Home equity:
Performing:
Current$84 41 11 92 3,549 46 3,831 
30-89 days past due— — — — — 25 28 
90 days or more past due— — — — — — — — — 
Nonperforming— — — — — 50 57 
Total home equity$84 41 11 100 3,624 48 3,916 
Indirect secured consumer loans:
Performing:
Current$4,126 4,333 3,925 1,527 597 271 — — 14,779 
30-89 days past due22 49 40 19 12 — — 150 
90 days or more past due— — — — — — — — — 
Nonperforming11 — — 36 
Total indirect secured consumer loans$4,152 4,393 3,974 1,552 612 282 — — 14,965 
Credit card:
Performing:
Current$— — — — — — 1,789 — 1,789 
30-89 days past due— — — — — — 21 — 21 
90 days or more past due— — — — — — 21 — 21 
Nonperforming— — — — — — 34 — 34 
Total credit card$— — — — — — 1,865 — 1,865 
Solar energy installation loans:

Performing:
Current$2,415 1,192 — — 41 — — 3,650 
30-89 days past due12 — — — — — — 18 
90 days or more past due— — — — — — — — — 
Nonperforming29 30 — — — — — 60 
Total solar energy installation loans$2,456 1,228 — — 42 — — 3,728 
Other consumer loans:
Performing:
Current$511 703 328 246 101 154 859 41 2,943 
30-89 days past due15 33 
90 days or more past due— — — — — — — — — 
Nonperforming— — 12 
Total other consumer loans$518 724 333 249 104 156 861 43 2,988 
Total residential mortgage and consumer loans:
Performing:
Current$8,131 9,408 9,258 4,482 1,652 4,529 6,197 87 43,744 
30-89 days past due39 73 50 26 15 26 48 279 
90 days or more past due— 21 — 28 
Nonperforming35 53 16 12 111 84 321 
Total residential mortgage and consumer loans(b)
$8,205 9,535 9,325 4,521 1,676 4,669 6,350 91 44,372 
(a)Information includes advances made pursuant to servicing agreements for GNMA mortgage pools whose repayments are insured by the FHA or guaranteed by the VA. As of December 31, 2023, $79 of these loans were 30-89 days past due and $141 were 90 days or more past due. The Bancorp recognized an immaterial amount of losses during the three months ended March 31, 2023, due to claim denials and curtailments associated with these insured or guaranteed loans.
(b)Excludes $116 of residential mortgage loans measured at fair value at December 31, 2023, including $1 of 30-89 days past due loans and $2 of nonperforming loans.
The following tables summarize the Bancorp’s gross charge-offs within the residential mortgage and consumer portfolio segments, by class and vintage:
For the three months ended March 31, 2024
($ in millions)
Term Loans by Origination YearRevolving LoansRevolving Loans Converted to Term Loans
20242023202220212020PriorTotal
Residential mortgage loans$         
Consumer loans:
Home equity      2  2 
Indirect secured consumer loans 8 13 7 3 4   35 
Credit card      23  23 
Solar energy installation loans 8 6      14 
Other consumer loans 4 11 3 2 3 8 1 32 
Total residential mortgage and consumer loans$ 20 30 10 5 7 33 1 106 
For the three months ended March 31, 2023
($ in millions)
Term Loans by Origination YearRevolving LoansRevolving Loans Converted to Term Loans
20232022202120202019PriorTotal
Residential mortgage loans$— — — — — — — 
Consumer loans:
Home equity— — — — — — — 
Indirect secured consumer loans— — — 23 
Credit card— — — — — 20 — — 20 
Solar energy installation loans— — — — — — 
Other consumer loans— 29 
Total residential mortgage and consumer loans$— 18 11 26 77 

Collateral-Dependent Loans and Leases
The Bancorp considers a loan or lease to be collateral-dependent when the borrower is experiencing financial difficulty and repayment is expected to be provided substantially through the operation or sale of the collateral. When a loan or lease is collateral-dependent, its fair value is generally based on the fair value less cost to sell of the underlying collateral.

The following table presents the amortized cost basis of the Bancorp’s collateral-dependent loans and leases, by portfolio class, as of:
($ in millions)March 31,
2024
December 31,
2023
Commercial loans and leases:
Commercial and industrial loans$292 268 
Commercial mortgage owner-occupied loans27 
Commercial mortgage nonowner-occupied loans2 
Commercial construction loans1 
Total commercial loans and leases$322 279 
Residential mortgage loans132 126 
Consumer loans:
Home equity55 54 
Indirect secured consumer loans18 15 
Total consumer loans$73 69 
Total portfolio loans and leases$527 474 
Nonperforming Assets
Nonperforming assets include nonaccrual loans and leases for which ultimate collectability of the full amount of the principal and/or interest is uncertain and certain other assets, including OREO and other repossessed property.

The following table presents the amortized cost basis of the Bancorp’s nonaccrual loans and leases, by class, and OREO and other repossessed property as of:
March 31, 2024December 31, 2023
 ($ in millions)With an ALLLNo Related
ALLL
TotalWith an ALLLNo Related
ALLL
Total
Commercial loans and leases:
Commercial and industrial loans$283 49 332 273 31 304 
Commercial mortgage owner-occupied loans12 24 36 11 17 
Commercial mortgage nonowner-occupied loans1 2 3 — 
Commercial construction loans 1 1 — 
Commercial leases   — 
Total nonaccrual portfolio commercial loans and leases$296 76 372 284 42 326 
Residential mortgage loans37 100 137 26 98 124 
Consumer loans:
Home equity22 38 60 21 36 57 
Indirect secured consumer loans27 5 32 32 36 
Credit card32  32 34 — 34 
Solar energy installation loans65  65 60 — 60 
Other consumer loans10  10 12 — 12 
Total nonaccrual portfolio consumer loans$156 43 199 159 40 199 
Total nonaccrual portfolio loans and leases(a)(b)
$489 219 708 469 180 649 
OREO and other repossessed property 35 35 — 39 39 
Total nonperforming portfolio assets(a)(b)
$489 254 743 469 219 688 
(a)Excludes $5 and $1 of nonaccrual loans held for sale as of March 31, 2024 and December 31, 2023, respectively.
(b)Includes $20 and $19 of nonaccrual government-insured commercial loans whose repayments are insured by the SBA as of March 31, 2024 and December 31, 2023, respectively.

The Bancorp recognized an immaterial amount of interest income on nonaccrual loans and leases for both the three months ended March 31, 2024 and 2023.

The Bancorp’s amortized cost basis of consumer mortgage loans secured by residential real estate properties for which formal foreclosure proceedings are in process according to local requirements of the applicable jurisdiction was $108 million and $107 million as of March 31, 2024 and December 31, 2023, respectively.
Modifications to Borrowers Experiencing Financial Difficulty
In the course of servicing its loans, the Bancorp works with borrowers who are experiencing financial difficulty to identify solutions that are mutually beneficial to both parties with the objective of mitigating the risk of losses on the loan. These efforts often result in modifications to the payment terms of the loan. The types of modifications offered to borrowers vary by type of loan and may include term extensions, interest rate reductions, payment delays (other than those that are insignificant) or combinations thereof. The Bancorp typically does not provide principal forgiveness except in circumstances where the loan has already been fully or partially charged off.

The Bancorp applies its expected credit loss models consistently to both modified and non-modified loans when estimating the ALLL. For loans which are modified for borrowers experiencing financial difficulty, there is generally not a significant change to the ALLL upon modification because the Bancorp’s ALLL estimation methodologies already consider those borrowers’ financial difficulties and the resulting effects of potential modifications when estimating expected credit losses.

Portfolio loans with an amortized cost basis of $207 million and $202 million as of March 31, 2024 and 2023, respectively, were modified during the three months ended March 31, 2024 and 2023, respectively, for borrowers experiencing financial difficulty, as further discussed in the following sections. These modifications for the three months ended March 31, 2024 and 2023 represented 0.18% and 0.16%, respectively, of total portfolio loans and leases as of March 31, 2024 and 2023, respectively. These amounts excluded $8 million and $13 million for the three months ended March 31, 2024 and 2023, respectively, of consumer and residential mortgage loans which have been granted a concession under provisions of the Federal Bankruptcy Act and are monitored separately from loans modified under the Bancorp’s loan modification programs. As of March 31, 2024 and December 31, 2023, the Bancorp had commitments of $107 million and $130 million,
respectively, to lend additional funds to borrowers experiencing financial difficulty whose terms have been modified during the twelve months ended March 31, 2024 and December 31, 2023, respectively.

Commercial portfolio segment
Commercial loan modifications are individually negotiated and may vary depending on the borrower’s financial situation, but the Bancorp most commonly utilizes term extensions for periods of 3 to 12 months. In less common situations and when specifically warranted by the borrower’s situation, the Bancorp may also consider offering commercial borrowers interest rate reductions or payment delays, which may be combined with a term extension.

The following tables present the amortized cost basis as of March 31, 2024 and 2023, respectively, of the Bancorp’s commercial portfolio loans that were modified for borrowers experiencing financial difficulty, by portfolio class and type of modification:
For the three months ended March 31, 2024 ($ in millions)
Term ExtensionPayment DelayOtherTotal% of Total Class
Commercial and industrial loans$99 53 1 153 0.29 %
Commercial mortgage owner-occupied loans12   12 0.22 
Commercial mortgage nonowner-occupied loans5   5 0.08 
Commercial construction loans     
Total commercial portfolio loans$116 53 1 170 0.24 %

For the three months ended March 31, 2023 ($ in millions)Term ExtensionPayment DelayOtherTotal% of Total Class
Commercial and industrial loans$105 — 106 0.18 %
Commercial mortgage owner-occupied loans— — 0.02 
Commercial mortgage nonowner-occupied loans22 — 25 0.43 
Commercial construction loans31 — — 31 0.56 
Total commercial portfolio loans$159 — 163 0.21 %

Residential mortgage portfolio segment
The Bancorp has established residential mortgage loan modification programs which define the type of modifications available as well as the eligibility criteria for borrowers. The designs of the Bancorp’s modification programs for residential mortgage loans are similar to those utilized by the various GSEs. The most common modification program utilized for residential mortgage loans is a term extension for up to 480 months from the modification date, combined with a change in interest rate to a fixed rate (which may be an increase or decrease from the rate in the original loan). As part of these modifications, the Bancorp may capitalize delinquent amounts due at the time of the modification into the principal balance of the loan when determining its modified payment structure. For loans where the modification results in a new monthly payment amount, borrowers may be required to complete a trial period of three to four months before the loan is permanently modified. The Bancorp also offers payment delay modifications to qualified borrowers which allow either the delay of repayment for delinquent amounts due until maturity or capitalization of delinquent amounts due into the principal balance of the loan. The number of monthly payments delayed varies by borrower but is most commonly within a range of 6 to 12 months.

The following tables present the amortized cost basis as of March 31, 2024 and 2023, respectively, of the Bancorp’s residential mortgage portfolio loans that were modified for borrowers experiencing financial difficulty, by type of modification:
For the three months ended March 31, 2024 ($ in millions)Total% of Total Class
Payment delay$2 0.01 %
Term extension and payment delay22 0.13 
Term extension, interest rate reduction and payment delay2 0.01 
Total residential mortgage portfolio loans$26 0.15 %

For the three months ended March 31, 2023 ($ in millions)Total% of Total Class
Payment delay$0.05 %
Term extension and payment delay14 0.08 
Term extension, interest rate reduction and payment delay0.01 
Total residential mortgage portfolio loans$24 0.14 %

The Bancorp had $1 million and $18 million of in-process modifications to residential mortgage loans outstanding as of March 31, 2024 and 2023, respectively, which are excluded from the completed modification activity in the tables above. These in-process modifications will be
reported as completed modifications once the borrower satisfies the applicable contingencies in the modification agreement and the loan is contractually modified to make the modified terms permanent.

Consumer portfolio segment
The Bancorp’s modification programs for consumer loans vary based on type of loan. The most common modification program for home equity is a term extension for up to 360 months combined with a delay in repayment of delinquent amounts due until maturity, which may also be combined with an interest rate reduction. Modification programs for credit card typically involve an interest rate reduction and an increase to the minimum monthly payment in order to repay a larger portion of outstanding balances. Modifications for indirect secured consumer loans, solar energy installation loans and other consumer loans are less commonly utilized as part of the Bancorp’s loss mitigation activities and programs vary by specific product type.

The following tables present the amortized cost basis as of March 31, 2024 and 2023, respectively, of the Bancorp’s consumer portfolio loans that were modified for borrowers experiencing financial difficulty, by portfolio class and type of modification:
For the three months ended March 31, 2024 ($ in millions)
Interest Rate ReductionPayment DelayTerm Extension and Payment DelayTerm Extension, Interest Rate Reduction and Payment DelayTotal% of Total Class
Home equity$1   2 3 0.08 %
Credit card7    7 0.40 
Other consumer loans 1   1 0.04 
Total consumer portfolio loans$8 1  2 11 0.04 %

For the three months ended March 31, 2023 ($ in millions)Interest Rate ReductionPayment DelayTerm Extension and Payment DelayTerm Extension, Interest Rate Reduction and Payment DelayTotal% of Total Class
Home equity$— — 0.10 %
Credit card10 — — — 10 0.57 
Other consumer loans— — — 0.02 
Total consumer portfolio loans$10 15 0.05 %

Financial effects of loan modifications
The following tables present the financial effects of the Bancorp’s significant types of portfolio loan modifications to borrowers experiencing financial difficulty, by portfolio class:
For the three months ended
March 31,
Financial Effects20242023
Commercial loans:
Commercial and industrial loansWeighted-average length of term extensions5 months5 months
Approximate amount of payment delays as a percentage of the related loan balances26%N/A
Commercial mortgage owner-
occupied loans
Weighted-average length of term extensions3 months4 months
Commercial mortgage nonowner-
occupied loans
Weighted-average length of term extensions6 months8 months
Commercial construction loansWeighted-average length of term extensionsN/A12 months
Residential mortgage loansWeighted-average length of term extensions10.9 years10.9 years
Approximate amount of payment delays as a percentage of the related loan balances12%16%
Consumer loans:
Home equityWeighted-average length of term extensions27.1 years24.8 years
Weighted-average interest rate reduction
From 9.1% to 7.3%
From 8.0% to 6.5%
Approximate amount of payment delays as a percentage of the related loan balances4%6%
Credit cardWeighted-average interest rate reduction
From 24.1% to 4.2%
From 23.2% to 3.9%
Other consumer loansApproximate amount of payment delays as a percentage of the related loan balances12%6%
Credit quality of modified loans
The Bancorp closely monitors the performance of loans that are modified for borrowers experiencing financial difficulty to understand the effectiveness of its modification efforts.

The following table presents the amortized cost basis as of March 31, 2024 for the Bancorp’s portfolio loans that were modified during the twelve months then ended for borrowers experiencing financial difficulty, by age and portfolio class:
($ in millions)
Past Due
Current30-89 Days90 Days or MoreTotal
Commercial loans:
Commercial and industrial loans$207 11 56 274 
Commercial mortgage owner-occupied loans21 16  37 
Commercial mortgage nonowner-occupied loans50 3  53 
Commercial construction loans74   74 
Residential mortgage loans82 12 16 110 
Consumer loans:
Home equity13 1 1 15 
Credit card(a)
17 4 3 24 
Solar energy installation loans1   1 
Other consumer loans4   4 
Total portfolio loans$469 47 76 592 
(a)Credit card loans continue to be reported as delinquent after modification as they are not returned to current status until the borrower demonstrates a willingness and ability to repay the loan according to its modified terms.

The following table presents the amortized cost basis as of March 31, 2023 for the Bancorp’s portfolio loans that were modified since January 1, 2023 to borrowers experiencing financial difficulty, by age and portfolio class:

($ in millions)Past Due
Current30-89 Days90 Days or MoreTotal
Commercial loans:
Commercial and industrial loans$106 — — 106 
Commercial mortgage owner-occupied loans— — 
Commercial mortgage nonowner-occupied loans25 — — 25 
Commercial construction loans31 — — 31 
Residential mortgage loans23 — 24 
Consumer loans:
Home equity— — 
Credit card(a)
10 
Solar energy installation loans— — — — 
Other consumer loans— — 
Total portfolio loans$197 202 
(a)Credit card loans continue to be reported as delinquent after modification as they are not returned to current status until the borrower demonstrates a willingness and ability to repay the loan according to its modified terms.
The Bancorp considers modifications to borrowers experiencing financial difficulty that subsequently become 90 days or more past due under the modified terms as subsequently defaulted. The following table presents the amortized cost basis of the modifications for borrowers experiencing financial difficulty that subsequently defaulted during the three months ended March 31, 2024 and were within twelve months of the modification date:
($ in millions)Term ExtensionInterest Rate ReductionPayment DelayTerm Extension and Payment DelayTerm Extension and Interest Rate ReductionTotal
Commercial loans:
Commercial and industrial loans$— — — 
Residential mortgage loans— — — 
Consumer loans:
Home equity— — — — 
Credit card— — — — 
Total portfolio loans$23 

There were no modifications to borrowers experiencing financial difficulty completed between January 1, 2023 and March 31, 2023 that had become 90 days or more past due under the modified terms during the three months ended March 31, 2023.