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Credit Quality and the Allowance for Loan and Lease Losses - Summary of Transactions in the ALLL by Portfolio Segment (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2022
Sep. 30, 2021
Sep. 30, 2022
Sep. 30, 2021
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Balance, beginning of period $ 2,014 $ 2,033 $ 1,892 [1] $ 2,453
Losses charged-off (104) (56) (259) (268)
Recoveries of losses previously charged-off 42 35 100 132
(Benefit from) provision for loan and lease losses 147 (58) 366 (363)
Balance, end of period 2,099 [1] 1,954 2,099 [1] 1,954
Other Consumer Loans, Point of Sale        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Losses charged-off (8) (7) (23) (25)
Recoveries of losses previously charged-off 8 7 23 25
Commercial        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Balance, beginning of period 1,165 1,224 1,102 1,456
Losses charged-off (47) (10) (95) (91)
Recoveries of losses previously charged-off 15 6 19 40
(Benefit from) provision for loan and lease losses 25 (53) 132 (238)
Balance, end of period 1,158 1,167 1,158 1,167
Residential Mortgage        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Balance, beginning of period 248 235 235 294
Losses charged-off (1) (1) (2) (3)
Recoveries of losses previously charged-off 2 2 4 5
(Benefit from) provision for loan and lease losses 5 (1) 17 (61)
Balance, end of period 254 235 254 235
Consumer        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Balance, beginning of period 601 574 555 703
Losses charged-off (56) (45) (162) (174)
Recoveries of losses previously charged-off 25 27 77 87
(Benefit from) provision for loan and lease losses 117 (4) 217 (64)
Balance, end of period $ 687 $ 552 $ 687 $ 552
[1] Includes $19 and $24 of other short-term investments, $223 and $322 of portfolio loans and leases, $(3) and $(2) of ALLL, $2 and $2 of other assets, $9 and $1 of other liabilities, and $156 and $263 of long-term debt from consolidated VIEs that are included in their respective captions above at September 30, 2022 and December 31, 2021, respectively. For further information, refer to Note 12.