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Credit Quality and the Allowance for Loan and Lease Losses - Summary of Transactions in the ALLL by Portfolio Segment (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2021
Dec. 31, 2020
Dec. 31, 2019
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Balance, beginning of period $ 2,453 [1] $ 1,202 $ 1,103
Losses charged-off (344) (611) (510)
Recoveries of losses previously charged-off 170 140 141
Provision for (benefit from) loan and lease losses (387) 1,079 468
Balance, end of period 1,892 [1] 2,453 [1] 1,202
Cumulative Effect, Period of Adoption, Adjustment      
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Balance, beginning of period   643  
Balance, end of period     643
Other Consumer Loans, Point of Sale      
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Losses charged-off (33) (42) (48)
Recoveries of losses previously charged-off 33 42 48
Commercial      
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Balance, beginning of period 1,456 710 645
Losses charged-off (119) (282) (127)
Recoveries of losses previously charged-off 52 16 19
Provision for (benefit from) loan and lease losses (287) 852 173
Balance, end of period 1,102 1,456 710
Initial recognition of ALLL on PCD loans   31  
Commercial | Cumulative Effect, Period of Adoption, Adjustment      
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Balance, beginning of period   160  
Balance, end of period     160
Residential Mortgage      
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Balance, beginning of period 294 73 81
Losses charged-off (3) (9) (9)
Recoveries of losses previously charged-off 7 7 5
Provision for (benefit from) loan and lease losses (63) 27 (4)
Balance, end of period 235 294 73
Initial recognition of ALLL on PCD loans   2  
Residential Mortgage | Cumulative Effect, Period of Adoption, Adjustment      
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Balance, beginning of period   196  
Balance, end of period     196
Consumer      
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Balance, beginning of period 703 298 267
Losses charged-off (222) (320) (374)
Recoveries of losses previously charged-off 111 117 117
Provision for (benefit from) loan and lease losses (37) 200 288
Balance, end of period 555 703 298
Initial recognition of ALLL on PCD loans   1  
Consumer | Cumulative Effect, Period of Adoption, Adjustment      
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Balance, beginning of period   408  
Balance, end of period     408
Unallocated      
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Balance, beginning of period $ 0 121 110
Losses charged-off   0 0
Recoveries of losses previously charged-off   0 0
Provision for (benefit from) loan and lease losses   0 11
Balance, end of period   0 121
Unallocated | Cumulative Effect, Period of Adoption, Adjustment      
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Balance, beginning of period   $ (121)  
Balance, end of period     $ (121)
[1] Includes $24 and $55 of other short-term investments, $322 and $756 of portfolio loans and leases, $(2) and $(7) of ALLL, $2 and $5 of other assets, $1 and $2 of other liabilities and $263 and $656 of long-term debt from consolidated VIEs that are included in their respective captions above at December 31, 2021 and 2020, respectively. For further information, refer to Note 12.