Business Segments (Tables)

12 Months Ended

Dec. 31, 2020

Results of Operations and Assets by Segment

The following tables present the results of operations and assets by business segment for the years ended December 31:


2020 ($ in millions)	Commercial Banking			Branch Banking	Consumer Lending	Wealth and Asset Management	General Corporate and Other		Eliminations		Total
Net interest income	$	1,903		1,667	381	139	692		—		4,782
Provision for (benefit from) credit losses	1,050			231	34	3	(221)		—		1,097
Net interest income after provision for (benefit from) credit losses	853			1,436	347	136	913		—		3,685
Noninterest income:
Service charges on deposits	343			215	—	1	—		—		559
Commercial banking revenue	524			5	—	2	(3)		—		528
Wealth and asset management revenue	3			172	—	498	—		(153)	(a)	520
Card and processing revenue	54			283	—	2	13		—		352
Mortgage banking net revenue	—			8	307	5	—		—		320
Leasing business revenue	276		(c)	—	—	—	—		—		276
Other noninterest income(b)	101			68	10	18	14		—		211
Securities gains, net	—			—	—	—	62		—		62
Securities gains, net -non-qualifying hedges on MSRs	—			—	2	—	—		—		2
Total noninterest income	1,301			751	319	526	86		(153)		2,830
Noninterest expense:
Compensation and benefits	557			649	221	218	945		—		2,590
Technology and communications	13			4	8	1	336		—		362
Net occupancy expense(e)	31			176	10	12	121		—		350
Leasing business expense	140			—	—	—	—		—		140
Equipment expense	27			41	—	1	61		—		130
Card and processing expense	7			116	—	1	(3)		—		121
Marketing expense	8			32	3	2	59		—		104
Other noninterest expense	938			851	276	298	(1,289)		(153)		921
Total noninterest expense	1,721			1,869	518	533	230		(153)		4,718
Income before income taxes	433			318	148	129	769		—		1,797
Applicable income tax expense	46			67	31	27	199		—		370
Net income	387			251	117	102	570		—		1,427
Total goodwill	$	1,980		2,047	—	231	—		—		4,258
Total assets	$	70,241		79,982	30,480	12,466	11,511	(d)	—		204,680

(a)Revenue sharing agreements between wealth and asset management and branch banking are eliminated in the Consolidated Statements of Income.

(b)Includes impairment charges of $30 for branches and land. For more information, refer to Note 8 and Note 29.

(c)Includes impairment charges of $7 for operating lease equipment. For more information, refer to Note 9 and Note 29.

(d)Includes bank premises and equipment of $35 classified as held for sale. For more information, refer to Note 8.

(e)Includes impairment losses and termination charges of $8 for ROU assets related to certain operating leases. For more information, refer to Note 10.


2019 ($ in millions)	Commercial Banking			Branch Banking	Consumer Lending	Wealth and Asset Management	General Corporate and Other		Eliminations		Total
Net interest income	$	2,360		2,371	325	182	(441)		—		4,797
Provision for credit losses	183			224	49	—	15		—		471
Net interest income after provision for credit losses	2,177			2,147	276	182	(456)		—		4,326
Noninterest income:
Service charges on deposits	308			260	—	1	(4)		—		565
Commercial banking revenue	455			4	—	1	—		—		460
Wealth and asset management revenue	3			158	—	469	—		(143)	(a)	487
Card and processing revenue	66			285	—	3	6		—		360
Mortgage banking net revenue	—			6	279	2	—		—		287
Leasing business revenue	270		(c)	—	—	—	—		—		270
Other noninterest income(b)	85			89	14	13	863		—		1,064
Securities gains, net	—			—	—	—	40		—		40
Securities gains, net -non-qualifying hedges on MSRs	—			—	3	—	—		—		3
Total noninterest income	1,187			802	296	489	905		(143)		3,536
Noninterest expense:
Compensation and benefits	466			601	196	217	938		—		2,418
Technology and communications	11			4	8	1	398		—		422
Net occupancy expense(e)	28			173	10	13	108		—		332
Leasing business expense	133			—	—	—	—		—		133
Equipment expense	25			48	—	1	55		—		129
Card and processing expense	8			123	—	1	(2)		—		130
Marketing expense	12			72	4	5	69		—		162
Other noninterest expense	938			839	237	291	(1,228)		(143)		934
Total noninterest expense	1,621			1,860	455	529	338		(143)		4,660
Income before income taxes	1,743			1,089	117	142	111		—		3,202
Applicable income tax expense	319			229	25	30	87		—		690
Net income	1,424			860	92	112	24		—		2,512
Total goodwill	$	1,954		2,046	—	252	—		—		4,252
Total assets	$	74,570		69,413	26,555	10,500	(11,669)	(d)	—		169,369

(a)Revenue sharing agreements between wealth and asset management and branch banking are eliminated in the Consolidated Statements of Income.

(b)Includes impairment charges of $28 for branches and land. For more information, refer to Note 8 and Note 29.

(c)Includes impairment charges of $3 for operating lease equipment. For more information, refer to Note 9 and Note 29.

(d)Includes bank premises and equipment of $27 classified as held for sale. For more information, refer to Note 8.

(e)Includes impairment losses and termination charges of $15 for ROU assets related to certain operating leases. For more information, refer to Note 10.


2018 ($ in millions)	Commercial Banking			Branch Banking	Consumer Lending	Wealth and Asset Management	General Corporate and Other		Eliminations		Total
Net interest income	$	1,713		2,034	237	182	(26)		—		4,140
Provision for (benefit from) credit losses	(26)			171	42	12	8		—		207
Net interest income after provision for (benefit from) credit losses	1,739			1,863	195	170	(34)		—		3,933
Noninterest income:
Service charges on deposits	273			275	—	1	—		—		549
Commercial banking revenue	402			5	—	2	(1)		—		408
Wealth and asset management revenue	3			150	—	429	—		(138)	(a)	444
Card and processing revenue	58			266	—	5	—		—		329
Mortgage banking net revenue	—			5	206	1	—		—		212
Leasing business revenue	114		(c)	—	—	—	—		—		114
Other noninterest income(b)	67			53	14	18	651		—		803
Securities losses, net	—			—	—	—	(54)		—		(54)
Securities losses, net -non-qualifying hedges on MSRs	—			—	(15)	—	—		—		(15)
Total noninterest income	917			754	205	456	596		(138)		2,790
Noninterest expense:
Compensation and benefits	344			536	192	202	841		—		2,115
Technology and communications	7			5	5	1	267		—		285
Net occupancy expense	26			175	10	12	69		—		292
Leasing business expense	76			—	—	—	—		—		76
Equipment expense	23			50	—	1	49		—		123
Card and processing expense	4			121	—	—	(2)		—		123
Marketing expense	6			67	4	4	66		—		147
Other noninterest expense	777			774	191	284	(1,091)		(138)		797
Total noninterest expense	1,263			1,728	402	504	199		(138)		3,958
Income (loss) before income taxes	1,393			889	(2)	122	363		—		2,765
Applicable income tax expense (benefit)	254			187	(1)	25	107		—		572
Net income (loss)	1,139			702	(1)	97	256		—		2,193
Total goodwill	$	630		1,655	—	193	—		—		2,478
Total assets	$	61,630		61,040	22,044	10,337	(8,982)	(d)	—		146,069

(a)Revenue sharing agreements between wealth and asset management and branch banking are eliminated in the Consolidated Statements of Income.

(b)Includes impairment charges of $45 for branches and land. For more information, refer to Note 8.

(c)Includes impairment charges of $4 for operating lease equipment. For more information, refer to Note 9.

(d)Includes bank premises and equipment of $42 classified as held for sale.