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Credit Quality and the Allowance for Loan and Lease Losses (Tables)
 12 Months Ended
Dec. 31, 2020
Receivables [Abstract]  
Summary of Transactions in the ALLL
The following tables summarize transactions in the ALLL by portfolio segment for the years ended December 31:
2020 ($ in millions)CommercialResidential MortgageConsumerUnallocatedTotal    
Balance, beginning of period$710 73 298 121 1,202 
Impact of adoption of ASU 2016-13(a)
160 196 408 (121)643 
Losses charged-off(b)
(282)(9)(320)— (611)
Recoveries of losses previously charged-off(b)
16 7 117 — 140 
Provision for loan and lease losses852 27 200 — 1,079 
Balance, end of period$1,456 294 703 — 2,453 
(a)Includes $31, $2 and $1 in Commercial, Residential Mortgage and Consumer, respectively, related to the initial recognition of an ALLL on PCD loans.
(b)The Bancorp recorded $42 in both losses charged-off and recoveries of losses charged-off related to customer defaults on point-of-sale consumer loans for which the Bancorp obtained recoveries under third-party credit enhancements.

2019 ($ in millions)CommercialResidential MortgageConsumerUnallocatedTotal    
Balance, beginning of period$645 81 267 110 1,103 
Losses charged-off(a)
(127)(9)(374)— (510)
Recoveries of losses previously charged-off(a)
19 5 117 — 141 
Provision for (benefit from) loan and lease losses173 (4)288 11 468 
Balance, end of period$710 73 298 121 1,202 
(a)The Bancorp recorded $48 in both losses charged-off and recoveries of losses charged-off related to customer defaults on point-of-sale consumer loans for which the Bancorp obtained recoveries under third-party credit enhancements.

2018 ($ in millions)CommercialResidential MortgageConsumerUnallocatedTotal    
Balance, beginning of period$753 89 234 120 1,196 
Losses charged-off(a)
(157)(13)(280)— (450)
Recoveries of losses previously charged-off(a)
25 6 89 — 120 
Provision for (benefit from) loan and lease losses24 (1)224 (10)237 
Balance, end of period$645 81 267 110 1,103 
(a)The Bancorp recorded $29 in both losses charged-off and recoveries of losses charged-off related to customer defaults on point-of-sale consumer loans for which the Bancorp obtained recoveries under third-party credit enhancements.
Summary of the ALLL and Related Loans and Leases Classified by Portfolio Segment
The following tables provide a summary of the ALLL and related loans and leases classified by portfolio segment:
As of December 31, 2020 ($ in millions)CommercialResidential Mortgage ConsumerTotal    
ALLL:(a)
Individually evaluated$114 68 43 225 
Collectively evaluated1,342 226 660 2,228 
Total ALLL$1,456 294 703 2,453 
Portfolio loans and leases:(b)
Individually evaluated$962 628 273 1,863 
Collectively evaluated67,701 15,073 23,569 106,343 
Purchased credit deteriorated(c)
334 66 15 415 
Total portfolio loans and leases$68,997 15,767 23,857 108,621 
(a)Includes $3 related to commercial leveraged leases at December 31, 2020.
(b)Excludes $161 of residential mortgage loans measured at fair value and includes $323 of commercial leveraged leases, net of unearned income, at December 31, 2020.
(c)Includes $39, as of December 31, 2020, of residential mortgage loans previously sold to GNMA for which the Bancorp is deemed to have regained effective control over under ASC Topic 860, but did not exercise its option to repurchase. Refer to Note 17 for further information.
As of December 31, 2019 ($ in millions)CommercialResidential MortgageConsumerUnallocatedTotal
ALLL:(a)
Individually evaluated for impairment$82 55 33 — 170 
Collectively evaluated for impairment628 18 265 — 911 
Unallocated— — — 121 121 
Total ALLL$710 73 298 121 1,202 
Portfolio loans and leases:(b)
Individually evaluated for impairment$413 814 302 — 1,529 
Collectively evaluated for impairment69,047 15,690 22,558 — 107,295 
Purchased credit impaired498 37 16 — 551 
Total portfolio loans and leases$69,958 16,541 22,876 — 109,375 
(a)Includes $1 related to commercial leveraged leases at December 31, 2019.
(b)Excludes $183 of residential mortgage loans measured at fair value and includes $429 of commercial leveraged leases, net of unearned income at December 31, 2019.
Loan and Leases Balances by Credit Quality Indicator
The following table summarizes the credit risk profile of the Bancorp’s commercial portfolio segment, by class and vintage:
As of December 31, 2020 ($ in millions) Term Loans and Leases
Amortized Cost Basis by Origination Year		Revolving
Loans
Amortized
Cost Basis		Revolving
Loans
Converted to
Term Loans
Amortized Cost Basis
20202019201820172016PriorTotal
Commercial and industrial loans:
Pass$7,042 2,144 1,114 700 471 703 31,657 — 43,831 
Special mention66 46 167 46 5 21 2,317 — 2,668 
Substandard119 80 107 60 39 104 2,639 — 3,148 
Doubtful— 2 9 — — — 7 — 18 
Total commercial and industrial loans$7,227 2,272 1,397 806 515 828 36,620 — 49,665 
Commercial mortgage owner-occupied loans:

Pass$1,047 655 416 288 249 420 1,025 — 4,100 
Special mention58 12 16 7 2 17 64 — 176 
Substandard211 17 33 7 13 30 88 — 399 
Doubtful— — — — — — — — — 
Total commercial mortgage owner-occupied loans
$1,316 684 465 302 264 467 1,177 — 4,675 
Commercial mortgage nonowner-occupied loans:

Pass$902 679 548 247 223 341 1,626 — 4,566 
Special mention252 68 17 8 36 9 416 — 806 
Substandard149 3 49 14 2 25 301 — 543 
Doubtful12 — — — — — — — 12 
Total commercial mortgage nonowner-occupied loans
$1,315 750 614 269 261 375 2,343 — 5,927 
Commercial construction loans:

Pass$98 49 27 — 9 12 4,721 — 4,916 
Special mention67 — — — — — 591 — 658 
Substandard8 — — — — — 233 — 241 
Doubtful— — — — — — — — — 
Total commercial construction loans$173 49 27 — 9 12 5,545 — 5,815 
Commercial leases:

Pass$622 374 315 369 314 824 — — 2,818 
Special mention5 16 5 — — — — — 26 
Substandard7 4 16 21 6 17 — — 71 
Doubtful— — — — — — — — — 
Total commercial leases$634 394 336 390 320 841 — — 2,915 
Total commercial loans and leases:
Pass$9,711 3,901 2,420 1,604 1,266 2,300 39,029 — 60,231 
Special mention448 142 205 61 43 47 3,388 — 4,334 
Substandard494 104 205 102 60 176 3,261 — 4,402 
Doubtful12 2 9 — — — 7 — 30 
Total commercial loans and leases$10,665 4,149 2,839 1,767 1,369 2,523 45,685 — 68,997 

The following table summarizes the credit risk profile of the Bancorp’s commercial portfolio segment, by class:
As of December 31, 2019 ($ in millions)PassSpecial MentionSubstandardDoubtfulTotal
Commercial and industrial loans$47,671 1,423 1,406 42 50,542 
Commercial mortgage owner-occupied loans4,421 162 293 4 4,880 
Commercial mortgage nonowner-occupied loans5,866 135 82 — 6,083 
Commercial construction loans4,963 52 75 — 5,090 
Commercial leases3,222 53 88 — 3,363 
Total commercial loans and leases$66,143 1,825 1,944 46 69,958 
As of December 31, 2020 ($ in millions) Term Loans
Amortized Cost Basis by Origination Year		Revolving
Loans
Amortized
Cost Basis		Revolving
Loans
Converted to
Term Loans
Amortized Cost Basis
20202019201820172016PriorTotal
Residential mortgage loans:
Performing:
Current(a)
$4,006 2,128 827 1,635 2,301 4,719 — — 15,616 
30-89 days past due1 1 3 3 1 12 — — 21 
90 days or more past due— 6 2 7 7 48 — — 70 
Total performing4,007 2,135 832 1,645 2,309 4,779 — — 15,707 
Nonperforming1 — 2 2 3 52 — — 60 
Total residential mortgage loans(b)
$4,008 2,135 834 1,647 2,312 4,831 — — 15,767 
Home equity:

Performing:

Current$11 24 30 4 2 153 4,825 10 5,059 
30-89 days past due— — — — — 3 33 — 36 
90 days or more past due— — — — — 2 — — 2 
Total performing11 24 30 4 2 158 4,858 10 5,097 
Nonperforming— — — — — 10 75 1 86 
Total home equity$11 24 30 4 2 168 4,933 11 5,183 
Indirect secured consumer loans:

Performing:









Current$6,626 3,752 1,678 860 372 214 — — 13,502 
30-89 days past due25 41 31 17 7 4 — — 125 
90 days or more past due1 2 3 2 1 1 — — 10 
Total performing6,652 3,795 1,712 879 380 219 — — 13,637 
Nonperforming1 5 4 3 2 1 — — 16 
Total indirect secured consumer loans$6,653 3,800 1,716 882 382 220 — — 13,653 
Credit card:

Performing:
Current$— — — — — — 1,914 — 1,914 
30-89 days past due— — — — — — 30 — 30 
90 days or more past due— — — — — — 31 — 31 
Total performing— — — — — — 1,975 — 1,975 
Nonperforming— — — — — — 32 — 32 
Total credit card$— — — — — — 2,007 — 2,007 
Other consumer loans

Performing:

Current$883 546 437 178 32 40 878 1 2,995 
30-89 days past due2 5 4 2 — — 2 — 15 
90 days or more past due— 2 — — — — — — 2 
Total performing885 553 441 180 32 40 880 1 3,012 
Nonperforming— — — — — 1 1 — 2 
Total other consumer loans$885 553 441 180 32 41 881 1 3,014 
Total residential mortgage and
consumer loans
Performing:
Current$11,526 6,450 2,972 2,677 2,707 5,126 7,617 11 39,086 
30-89 days past due28 47 38 22 8 19 65 — 227 
90 days or more past due1 10 5 9 8 51 31 — 115 
Total performing11,555 6,507 3,015 2,708 2,723 5,196 7,713 11 39,428 
Nonperforming2 5 6 5 5 64 108 1 196 
Total residential mortgage and
    consumer loans(b)
$11,557 6,512 3,021 2,713 2,728 5,260 7,821 12 39,624 
(a)Information includes advances made pursuant to servicing agreements for GNMA mortgage pools whose repayments are insured by the FHA or guaranteed by the VA. As of December 31, 2020, $103 of these loans were 30-89 days past due and $242 were 90 days or more past due. The Bancorp recognized $3 of losses during the year ended December 31, 2020 due to claim denials and curtailments associated with these insured or guaranteed loans.
(b)Excludes $161 of residential mortgage loans measured at fair value at December 31, 2020.
The following table presents a summary of the Bancorp’s residential mortgage and consumer portfolio segments, by class, disaggregated into performing versus nonperforming status:
As of December 31, 2019 ($ in millions)
PerformingNonperforming
Residential mortgage loans(a)
$16,450 91 
Home equity5,989 94 
Indirect secured consumer loans11,531 7 
Credit card2,505 27 
Other consumer loans2,721 2 
Total residential mortgage and consumer loans(a)
$39,196 221 
(a)Excludes $183 of residential mortgage loans measured at fair value at December 31, 2019.
Summary by Age and Class of the Recorded Investment in Delinquencies Included in the Bancorp's Portfolio of Loans and Leases
The following tables summarize the Bancorp’s amortized cost basis in portfolio commercial loans and leases, by age and class:
Current Loans and Leases(a)
Past DueTotal Loans and Leases90 Days Past Due and Still Accruing
As of December 31, 2020 ($ in millions)
30-89 Days(a)
90 Days or More(a)
Total Past Due  
Commercial loans and leases:
Commercial and industrial loans$49,421 119 125 244 49,665 39 
Commercial mortgage owner-occupied loans4,645 7 23 30 4,675 7 
Commercial mortgage nonowner-occupied loans5,860 31 36 67 5,927 1 
Commercial construction loans5,808 7 — 7 5,815 — 
Commercial leases2,906 7 2 9 2,915 1 
Total portfolio commercial loans and leases$68,640 171 186 357 68,997 48 
(a)Includes accrual and nonaccrual loans and leases.

Current Loans and Leases(a)
Past DueTotal Loans and Leases90 Days Past Due and Still Accruing
As of December 31, 2019 ($ in millions)
30-89 Days(a)
90 Days or More(a)
Total Past Due  
Commercial loans and leases:
Commercial and industrial loans$50,305 133 104 237 50,542 11 
Commercial mortgage owner-occupied loans4,853 4 23 27 4,880 9 
Commercial mortgage nonowner-occupied loans6,072 5 6 11 6,083 6 
Commercial construction loans5,089 1 — 1 5,090 — 
Commercial leases3,338 11 14 25 3,363 — 
Total portfolio commercial loans and leases$69,657 154 147 301 69,958 26 
(a)Includes accrual and nonaccrual loans and leases.
Age Analysis of Past Due Consumer Loans
The following table summarizes the Bancorp’s amortized cost basis of portfolio consumer loans, by age and class:
Current Loans and Leases(b)(c) 
Past DueTotal Loans and Leases90 Days Past Due and Still Accruing    
As of December 31, 2019 ($ in millions)
30-89 Days(c)
90 Days or More(c)
Total Past Due  
Residential mortgage loans(a)
$16,372 27 142 169 16,541 50 
Consumer loans:
Home equity5,965 61 57 118 6,083 1 
Indirect secured consumer loans11,389 132 17 149 11,538 10 
Credit card2,434 50 48 98 2,532 42 
Other consumer loans2,702 18 3 21 2,723 1 
Total portfolio consumer loans(a)
$38,862 288 267 555 39,417 104 
(a)Excludes $183 of residential mortgage loans measured at fair value at December 31, 2019.
(b)Information includes advances made pursuant to servicing agreements for GNMA mortgage pools whose repayments are insured by the FHA or guaranteed by the VA. As of December 31, 2019, $94 of these loans were 30-89 days past due and $261 were 90 days or more past due. The Bancorp recognized $4 of losses during the year ended December 31, 2019 due to claim denials and curtailments associated with these insured or guaranteed loans.
(c)Includes accrual and nonaccrual loans.
Summary of the Amortized Cost Basis of the Bancorp's Collateral Dependent Loans
The following table presents the amortized cost basis of the Bancorp’s collateral-dependent loans and leases, by portfolio class:
As of December 31, 2020 ($ in millions)Amortized Cost Basis
Commercial loans and leases:
Commercial and industrial loans$810 
Commercial mortgage owner-occupied loans101 
Commercial mortgage nonowner-occupied loans82 
Commercial construction loans19 
Commercial leases6 
Total commercial loans and leases1,018 
Residential mortgage loans80 
Consumer loans:
Home equity71 
Indirect secured consumer loans9 
Other consumer loans— 
Total consumer loans80 
Total portfolio loans and leases$1,178 
Summary of the Bancorp's Nonperforming Loans and Leases by Class
The following table presents the amortized cost basis of the Bancorp’s nonaccrual loans and leases, by class, and OREO and other repossessed property:
As of December 31, 2020 ($ in millions)
For the year ended December 31, 2020
With an ALLLNo Related
ALLL		TotalInterest Income Recognized
Commercial loans and leases:
Commercial and industrial loans$213 260 473 8 
Commercial mortgage owner-occupied loans
20 60 80 — 
Commercial mortgage nonowner-occupied loans
34 43 77 1 
Commercial construction loans1 — 1 — 
Commercial leases6 1 7 1 
Total nonaccrual portfolio commercial loans and leases
274 364 638 10 
Residential mortgage loans11 49 60 28 
Consumer loans:
Home equity55 31 86 9 
Indirect secured consumer loans8 8 16 — 
Credit card32 — 32 4 
Other consumer loans2 — 2 — 
Total nonaccrual portfolio consumer loans97 39 136 13 
Total nonaccrual portfolio loans and leases(a)(b)
$382 452 834 51 
OREO and other repossessed property— 30 30 — 
Total nonperforming portfolio assets(a)(b)
$382 482 864 51 
(a)Excludes $5 of nonaccrual loans held for sale and $1 of nonaccrual restructured loans held for sale.
(b)Includes $29 of nonaccrual government insured commercial loans whose repayments are insured by the SBA, of which $17 are restructured nonaccrual government insured commercial loans.

The following table presents the Bancorp’s nonaccrual loans and leases, by class, and OREO and other repossessed property as of:
($ in millions)December 31,
2019
Commercial loans and leases:
Commercial and industrial loans$338 
Commercial mortgage owner-occupied loans29 
Commercial mortgage nonowner-occupied loans1 
Commercial construction loans1 
Commercial leases28 
Total nonaccrual portfolio commercial loans and leases397 
Residential mortgage loans91 
Consumer loans:
Home equity94 
Indirect secured consumer loans7 
Credit card27 
Other consumer loans2 
Total nonaccrual portfolio consumer loans130 
Total nonaccrual portfolio loans and leases(a)(b)
$618 
OREO and other repossessed property62 
Total nonperforming portfolio assets(a)(b)
$680 
(a)Excludes $7 of nonaccrual loans and leases held for sale.
(b)Includes $16 of nonaccrual government insured commercial loans whose repayments are insured by the SBA, of which $11 are restructured nonaccrual government insured commercial loans.
Summary of Loans Modified in a TDR
The following tables provide a summary of portfolio loans and leases, by class, modified in a TDR by the Bancorp during the years ended December 31:
2020 ($ in millions)
Number of Loans
Modified in a TDR
During the Year(a)
Amortized Cost Basis of Loans Modified
in a TDR
During the Year		Increase
(Decrease)
to ALLL Upon
Modification		Charge-offs
Recognized Upon  
Modification
Commercial loans:
Commercial and industrial loans124 $305 26 7 
Commercial mortgage owner-occupied loans43 58 (11)— 
Commercial mortgage nonowner-occupied loans19 44 (2)— 
Commercial construction loans3 21 1 — 
Residential mortgage loans424 58 1 — 
Consumer loans:
Home equity147 7 (4)— 
Indirect secured consumer loans70 — — — 
Credit card5,701 32 11 1 
Total portfolio loans6,531 $525 22 8 
(a)Represents number of loans post-modification and excludes loans previously modified in a TDR.

2019 ($ in millions)(a)(b)
Number of Loans
Modified in a TDR
During the Year(c)
Recorded Investment
in Loans Modified
in a TDR
During the Year		(Decrease)
Increase
to ALLL Upon
Modification		Charge-offs
Recognized Upon  
Modification
Commercial loans:
Commercial and industrial loans97 $223 (19)5 
Commercial mortgage owner-occupied loans15 12 — — 
Commercial mortgage nonowner-occupied loans1 — — — 
Residential mortgage loans722 101 1 — 
Consumer loans:
Home equity80 4 — — 
Indirect secured consumer loans100 — — — 
Credit card6,041 34 8 3 
Total portfolio loans7,056 $374 (10)8 
(a)Excludes all loans acquired with deteriorated credit quality which were accounted for within a pool.
(b)Excludes loans classified as TDRs as a result of the Bancorp’s conformance to OCC guidance with regard to non-reaffirmed loans included in Chapter 7 bankruptcy filings.
(c)Represents number of loans post-modification and excludes loans previously modified in a TDR.
2018 ($ in millions)(a)
Number of Loans
Modified in a TDR
During the Year(b)
Recorded Investment
in Loans Modified
in a TDR
During the Year		Increase
(Decrease)
to ALLL Upon
Modification		Charge-offs
Recognized Upon  
Modification
Commercial loans:
Commercial and industrial loans54 $200 1 7 
Commercial mortgage owner-occupied loans6 3 (1)— 
Commercial mortgage nonowner-occupied loans3 — — — 
Residential mortgage loans1,128 168 4 — 
Consumer loans:
Home equity111 7 — — 
Indirect secured consumer loans84 — — — 
Credit card7,483 37 9 2 
Total portfolio loans8,869 $415 13 9 
(a)Excludes all loans acquired with deteriorated credit quality which were accounted for within a pool.
(b)Represents number of loans post-modification and excludes loans previously modified in a TDR.
Summary of Subsequent Defaults
The following tables provide a summary of TDRs that subsequently defaulted during the years ended December 31, 2020, 2019 and 2018 and were within 12 months of the restructuring date:
December 31, 2020 ($ in millions)(a)
Number of ContractsAmortized
Cost
Commercial loans:
Commercial and industrial loans13 $5 
Commercial mortgage owner-occupied loans8 3 
Commercial mortgage nonowner-occupied loans3 11 
Residential mortgage loans149 23 
Consumer loans:
Home equity6 — 
Indirect secured consumer loans18 — 
Credit card260 1 
Total portfolio loans457 $43 
(a)Excludes all loans held for sale and loans acquired with deteriorated credit quality which were accounted for within a pool.

December 31, 2019 ($ in millions)(a)(b)
Number of
Contracts		Recorded
Investment
Commercial loans:
Commercial and industrial loans12 $20 
Commercial mortgage owner-occupied loans4 1 
Commercial mortgage nonowner-occupied loans1 — 
Residential mortgage loans274 42 
Consumer loans:
Home equity15 — 
Credit card655 3 
Total portfolio loans961 $66 
(a)Excludes all loans held for sale and loans acquired with deteriorated credit quality which were accounted for within a pool.
(b)Excludes loans classified as TDRs as a result of the Bancorp’s conformance to OCC guidance with regard to non-reaffirmed loans included in Chapter 7 bankruptcy filings.
December 31, 2018 ($ in millions)(a)
Number of
Contracts		Recorded
Investment
Commercial loans:
Commercial and industrial loans8 $61 
Commercial mortgage owner-occupied loans2 — 
Residential mortgage loans225 35 
Consumer loans:
Home equity10 — 
Credit card655 4 
Total portfolio loans900 $100 
(a)Excludes all loans held for sale and loans acquired with deteriorated credit quality which were accounted for within a pool.