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Sales of Receivables and Servicing Rights - Changes in the Servicing Assets (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Servicing Asset at Fair Value, Amount [Roll Forward]      
Balance, beginning of period $ 993 $ 938  
Servicing rights originated 184 142  
Servicing rights purchased 44 26  
Servicing rights obtained in acquisition 0 263  
Changes in fair value due to changes in inputs or assumptions (311) (203) $ 42
Changes in fair value due to other changes in fair value (254) (173)  
Balance, end of period $ 656 $ 993 $ 938