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Sales of Receivables and Servicing Rights - Activity Related to Mortgage Banking Net Revenue (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Transfers and Servicing [Abstract]      
Residential mortgage loan sales $ 11,827 $ 7,781 $ 5,078
Origination fees and gains on loan sales 315 175 100
Gross mortgage servicing fees $ 263 $ 267 $ 216