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Business Segments - Results of Operations and Average Assets by Segment (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2020
Sep. 30, 2019
Sep. 30, 2020
Sep. 30, 2019
Dec. 31, 2019
Dec. 31, 2018
Segment Reporting Information            
Total goodwill $ 4,261 $ 4,290 $ 4,261 $ 4,290 $ 4,252 $ 2,478
Total assets 201,996 171,079 201,996 171,079    
Net interest income 1,170 1,242 3,600 3,569    
Provision for (benefit from) credit losses (15) 134 1,110 310    
Net Interest Income After Provision for (Benefit from) Credit Losses 1,185 1,108 2,490 3,259    
Noninterest Income:            
Service charges on deposits [1] 144 143 414 417    
Wealth and asset management revenue [1] 132 124 387 358    
Commercial banking revenue [1] 125 123 387 333    
Mortgage banking net revenue [1] 76 95 295 214    
Card and processing revenue [1] 92 94 260 266    
Leasing business revenue [1] 77 92 207 199    
Other noninterest income [1] 26 64 42 679    
Securities gains, net [1] 51 5 48 30    
Securities losses, net – non-qualifying hedges on MSRs [1] (1) 0 3 5    
Total noninterest income [1] 722 740 2,043 2,501    
Noninterest expense:            
Compensation and benefits [1] 637 584 1,911 1,843    
Technology and communications [1] 89 100 272 319    
Net occupancy expense [1] 90 84 254 248    
Leasing business expense [1] 35 40 103 97    
Equipment expense [1] 33 33 97 96    
Card and processing expense [1] 29 33 89 98    
Marketing expense [1] 23 40 74 117    
Other noninterest expense 225 245 682 681    
Total noninterest expense [1] 1,161 1,159 3,482 3,499    
Income Before Income Taxes 746 689 1,051 2,261    
Applicable income tax expense (benefit) 165 140 228 483    
Net Income 581 549 823 1,778    
Impairment losses on bank premises 11 5 25 27    
Impairment charges of operating lease equipment     3      
Bank premises and equipment held for sale 45 87 45 87 27  
Impairment losses and termination charges 1 5 6 12    
General Corporate and Other            
Segment Reporting Information            
Total goodwill 0 0 0 0    
Total assets 13,564 (9,217) 13,564 (9,217)    
Net interest income 257 (111) 321 (369)    
Provision for (benefit from) credit losses (422) 8 64 12    
Net Interest Income After Provision for (Benefit from) Credit Losses 679 (119) 257 (381)    
Noninterest Income:            
Service charges on deposits 0 (1) 0 (2)    
Wealth and asset management revenue 0 0 0 0    
Commercial banking revenue (1) 0 (3) 0    
Mortgage banking net revenue 0 0 0 0    
Card and processing revenue 3 3 10 3    
Leasing business revenue 0 0 0 0    
Other noninterest income (7) 10 (37) 542    
Securities gains, net 51 5 48 30    
Securities losses, net – non-qualifying hedges on MSRs 0 0 0 0    
Total noninterest income 46 17 18 573    
Noninterest expense:            
Compensation and benefits 237 219 688 742    
Technology and communications 83 94 253 301    
Net occupancy expense 33 27 84 79    
Leasing business expense 0 0 0 0    
Equipment expense 17 14 46 42    
Card and processing expense (1) (1) (3) (1)    
Marketing expense 14 18 41 56    
Other noninterest expense (324) (312) (988) (919)    
Total noninterest expense 59 59 121 300    
Income Before Income Taxes 666 (161) 154 (108)    
Applicable income tax expense (benefit) 158 (24) 71 21    
Net Income 508 (137) 83 (129)    
Bank premises and equipment held for sale 45 87 45 87    
Eliminations            
Segment Reporting Information            
Total goodwill 0 0 0 0    
Total assets 0 0 0 0    
Net interest income 0 0 0 0    
Provision for (benefit from) credit losses 0 0 0 0    
Net Interest Income After Provision for (Benefit from) Credit Losses 0 0 0 0    
Noninterest Income:            
Service charges on deposits 0 0 0 0    
Wealth and asset management revenue (39) (37) (114) (106)    
Commercial banking revenue 0 0 0 0    
Mortgage banking net revenue 0 0 0 0    
Card and processing revenue 0 0 0 0    
Leasing business revenue 0 0 0 0    
Other noninterest income 0 0 0 0    
Securities gains, net 0 0 0 0    
Securities losses, net – non-qualifying hedges on MSRs 0 0 0 0    
Total noninterest income (39) (37) (114) (106)    
Noninterest expense:            
Compensation and benefits 0 0 0 0    
Technology and communications 0 0 0 0    
Net occupancy expense 0 0 0 0    
Leasing business expense 0 0 0 0    
Equipment expense 0 0 0 0    
Card and processing expense 0 0 0 0    
Marketing expense 0 0 0 0    
Other noninterest expense (39) (37) (114) (106)    
Total noninterest expense (39) (37) (114) (106)    
Income Before Income Taxes 0 0 0 0    
Applicable income tax expense (benefit) 0 0 0 0    
Net Income 0 0 0 0    
Commercial Banking            
Segment Reporting Information            
Total goodwill 1,961   1,961   1,954 630
Commercial Banking | Operating Segments            
Segment Reporting Information            
Total goodwill 1,961 1,982 1,961 1,982    
Total assets 72,025 75,143 72,025 75,143    
Net interest income 432 623 1,512 1,761    
Provision for (benefit from) credit losses 337 54 839 100    
Net Interest Income After Provision for (Benefit from) Credit Losses 95 569 673 1,661    
Noninterest Income:            
Service charges on deposits 91 79 253 227    
Wealth and asset management revenue 1 1 2 2    
Commercial banking revenue 125 122 386 329    
Mortgage banking net revenue 0 0 0 0    
Card and processing revenue 13 16 40 49    
Leasing business revenue 77 92 207 199    
Other noninterest income 11 25 9 55    
Securities gains, net 0 0 0 0    
Securities losses, net – non-qualifying hedges on MSRs 0 0 0 0    
Total noninterest income 318 335 897 861    
Noninterest expense:            
Compensation and benefits 127 118 405 346    
Technology and communications 3 3 10 8    
Net occupancy expense 8 7 23 21    
Leasing business expense 35 40 103 97    
Equipment expense 6 7 20 18    
Card and processing expense 2 2 6 6    
Marketing expense 2 3 5 6    
Other noninterest expense 228 245 722 696    
Total noninterest expense 411 425 1,294 1,198    
Income Before Income Taxes 2 479 276 1,324    
Applicable income tax expense (benefit) (10) 86 27 242    
Net Income 12 393 249 1,082    
Branch Banking            
Segment Reporting Information            
Total goodwill 2,047   2,047   2,046 1,655
Branch Banking | Operating Segments            
Segment Reporting Information            
Total goodwill 2,047 2,054 2,047 2,054    
Total assets 77,018 69,021 77,018 69,021    
Net interest income 355 598 1,372 1,802    
Provision for (benefit from) credit losses 68 58 182 164    
Net Interest Income After Provision for (Benefit from) Credit Losses 287 540 1,190 1,638    
Noninterest Income:            
Service charges on deposits 53 65 160 191    
Wealth and asset management revenue 44 41 128 117    
Commercial banking revenue 1 1 3 3    
Mortgage banking net revenue 2 2 6 4    
Card and processing revenue 76 74 209 212    
Leasing business revenue 0 0 0 0    
Other noninterest income 16 21 49 63    
Securities gains, net 0 0 0 0    
Securities losses, net – non-qualifying hedges on MSRs 0 0 0 0    
Total noninterest income 192 204 555 590    
Noninterest expense:            
Compensation and benefits 162 148 491 444    
Technology and communications 1 1 2 3    
Net occupancy expense 44 44 131 130    
Leasing business expense 0 0 0 0    
Equipment expense 10 12 31 35    
Card and processing expense 28 32 86 92    
Marketing expense 6 17 23 49    
Other noninterest expense 209 215 635 622    
Total noninterest expense 460 469 1,399 1,375    
Income Before Income Taxes 19 275 346 853    
Applicable income tax expense (benefit) 4 58 73 179    
Net Income 15 217 273 674    
Consumer Lending            
Segment Reporting Information            
Total goodwill 0   0   0 0
Consumer Lending | Operating Segments            
Segment Reporting Information            
Total goodwill 0 0 0 0    
Total assets 27,869 26,171 27,869 26,171    
Net interest income 98 88 279 234    
Provision for (benefit from) credit losses 2 14 25 34    
Net Interest Income After Provision for (Benefit from) Credit Losses 96 74 254 200    
Noninterest Income:            
Service charges on deposits 0 0 0 0    
Wealth and asset management revenue 0 0 0 0    
Commercial banking revenue 0 0 0 0    
Mortgage banking net revenue 72 92 286 209    
Card and processing revenue 0 0 0 0    
Leasing business revenue 0 0 0 0    
Other noninterest income 2 4 8 10    
Securities gains, net 0 0 0 0    
Securities losses, net – non-qualifying hedges on MSRs (1) 0 3 5    
Total noninterest income 73 96 297 224    
Noninterest expense:            
Compensation and benefits 57 48 162 146    
Technology and communications 2 2 6 6    
Net occupancy expense 2 3 7 8    
Leasing business expense 0 0 0 0    
Equipment expense 0 0 0 0    
Card and processing expense 0 0 0 0    
Marketing expense 1 1 3 3    
Other noninterest expense 75 60 204 172    
Total noninterest expense 137 114 382 335    
Income Before Income Taxes 32 56 169 89    
Applicable income tax expense (benefit) 7 12 35 19    
Net Income 25 44 134 70    
Wealth and Asset Management            
Segment Reporting Information            
Total goodwill 253   253   $ 252 $ 193
Wealth and Asset Management | Operating Segments            
Segment Reporting Information            
Total goodwill 253 254 253 254    
Total assets 11,520 9,961 11,520 9,961    
Net interest income 28 44 116 141    
Provision for (benefit from) credit losses 0 0 0 0    
Net Interest Income After Provision for (Benefit from) Credit Losses 28 44 116 141    
Noninterest Income:            
Service charges on deposits 0 0 1 1    
Wealth and asset management revenue 126 119 371 345    
Commercial banking revenue 0 0 1 1    
Mortgage banking net revenue 2 1 3 1    
Card and processing revenue 0 1 1 2    
Leasing business revenue 0 0 0 0    
Other noninterest income 4 4 13 9    
Securities gains, net 0 0 0 0    
Securities losses, net – non-qualifying hedges on MSRs 0 0 0 0    
Total noninterest income 132 125 390 359    
Noninterest expense:            
Compensation and benefits 54 51 165 165    
Technology and communications 0 0 1 1    
Net occupancy expense 3 3 9 10    
Leasing business expense 0 0 0 0    
Equipment expense 0 0 0 1    
Card and processing expense 0 0 0 1    
Marketing expense 0 1 2 3    
Other noninterest expense 76 74 223 216    
Total noninterest expense 133 129 400 397    
Income Before Income Taxes 27 40 106 103    
Applicable income tax expense (benefit) 6 8 22 22    
Net Income $ 21 $ 32 $ 84 $ 81    
[1] During the first quarter of 2020, certain noninterest income and noninterest expense line items were reclassified to better align disclosures to business activities. These reclassifications were retrospectively applied to all prior periods presented. Total noninterest income and noninterest expense did not change as a result of these reclassifications.