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Sales of Receivables and Servicing Rights - Changes in the Servicing Assets (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2020
Sep. 30, 2019
Sep. 30, 2020
Sep. 30, 2019
Servicing Asset at Fair Value, Amount [Roll Forward]        
Balance, beginning of period     $ 993 $ 938
Servicing rights originated     150 99
Servicing rights purchased     36 26
Servicing rights obtained in acquisition     0 263
Changes in fair value due to changes in inputs or assumptions $ 4 $ (120) (340) (294)
Changes in fair value due to other changes in fair value     (179) (122)
Balance, end of period $ 660 $ 910 $ 660 $ 910