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Sales of Receivables and Servicing Rights - Activity Related to Mortgage Banking Net Revenue (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2020
Sep. 30, 2019
Sep. 30, 2020
Sep. 30, 2019
Transfers and Servicing [Abstract]        
Residential mortgage loan sales $ 2,822 $ 2,397 $ 8,840 $ 5,212
Origination fees and gains on loan sales 93 64 269 126
Gross mortgage servicing fees $ 66 $ 71 $ 197 $ 196