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Sales of Receivables and Servicing Rights - Changes in the Servicing Assets (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Jun. 30, 2020
Jun. 30, 2019
Servicing Asset at Fair Value, Amount [Roll Forward]        
Balance, beginning of period     $ 993 $ 938
Servicing rights originated     101 57
Servicing rights purchased     30 26
Servicing rights obtained in acquisition     0 263
Changes in fair value due to changes in inputs or assumptions $ (12) $ (116) (343) (173)
Changes in fair value due to other changes in fair value     (105) (72)
Balance, end of period $ 676 $ 1,039 $ 676 $ 1,039