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Sales of Receivables and Servicing Rights - Activity Related to Mortgage Banking Net Revenue (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Jun. 30, 2020
Jun. 30, 2019
Transfers and Servicing [Abstract]        
Residential mortgage loan sales $ 3,063 $ 1,654 $ 6,018 $ 2,815
Origination fees and gains on loan sales 95 37 176 62
Gross mortgage servicing fees $ 63 $ 70 $ 130 $ 125