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Receivables - Summary of Contractual Delinquency and Delinquency Ratio (Detail) (USD $)
In Millions, unless otherwise specified
Sep. 30, 2012
Dec. 31, 2011
Financing Receivable, Modifications [Line Items]    
Dollars of Delinquency $ 6,424 $ 8,591
Delinquency Ratio 15.93% 17.93%
First Lien [Member]
   
Financing Receivable, Modifications [Line Items]    
Dollars of Delinquency 5,967 7,605
Delinquency Ratio 17.91% 19.89%
Second Lien [Member]
   
Financing Receivable, Modifications [Line Items]    
Dollars of Delinquency 362 500
Delinquency Ratio 9.47% 11.16%
Real estate secured [Member]
   
Financing Receivable, Modifications [Line Items]    
Dollars of Delinquency 6,329 8,105
Delinquency Ratio 17.04% 18.98%
Personal non-credit card [Member]
   
Financing Receivable, Modifications [Line Items]    
Dollars of Delinquency $ 95 $ 486
Delinquency Ratio 2.98% 9.35%