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Receivables - Aging Analysis of Past Due Loans (Detail) (USD $)
In Millions, unless otherwise specified
Sep. 30, 2012
Dec. 31, 2011
Sep. 30, 2011
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Financing Receivable, 1 - 29 Days Past Due   $ 7,268  
Financing receivable, 30 - 89 days past due   4,832  
Financing Receivable, 90+ days   6,892  
Financing Receivable, Past Due, Total   18,992  
Financing Receivable, Current   28,920  
Total receivables 33,963 47,912 49,799
First Lien [Member]
     
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Financing Receivable, 1 - 29 Days Past Due 4,844 5,828  
Financing receivable, 30 - 89 days past due 2,851 4,028  
Financing Receivable, 90+ days 2,603 6,248  
Financing Receivable, Past Due, Total 10,298 16,104  
Financing Receivable, Current 19,845 22,131  
Total receivables 30,143 38,235  
Second Lien [Member]
     
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Financing Receivable, 1 - 29 Days Past Due 686 754  
Financing receivable, 30 - 89 days past due 330 416  
Financing Receivable, 90+ days 244 329  
Financing Receivable, Past Due, Total 1,260 1,499  
Financing Receivable, Current 2,560 2,979  
Total receivables 3,820 4,478  
Real estate secured [Member]
     
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Financing Receivable, 1 - 29 Days Past Due 5,530 6,582  
Financing receivable, 30 - 89 days past due 3,181 4,444  
Financing Receivable, 90+ days 2,847 6,577  
Financing Receivable, Past Due, Total 11,558 17,603  
Financing Receivable, Current 22,405 25,110  
Total receivables 33,963 42,713  
Personal non-credit card [Member]
     
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Financing Receivable, 1 - 29 Days Past Due   686  
Financing receivable, 30 - 89 days past due   388  
Financing Receivable, 90+ days   315  
Financing Receivable, Past Due, Total   1,389  
Financing Receivable, Current   3,807  
Total receivables   5,196  
Commercial and Other [Member]
     
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Financing Receivable, Current   3  
Total receivables   $ 3