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Receivables - Additional Information Relating to Trouble Debt Restructuring Loan (Detail) (USD $)
In Millions, unless otherwise specified
3 Months Ended
Mar. 31, 2013
Mar. 31, 2012
Average balance of TDR Loans:    
Total average balance of TDR Loans $ 16,494 $ 16,210
Interest income recognized on TDR Loans:    
Total interest income recognized on TDR Loans 310 239
First Mortgage [Member]
   
Average balance of TDR Loans:    
Total average balance of TDR Loans 14,730 13,722
Interest income recognized on TDR Loans:    
Total interest income recognized on TDR Loans 242 176
Second Mortgage [Member]
   
Average balance of TDR Loans:    
Total average balance of TDR Loans 1,190 1,131
Interest income recognized on TDR Loans:    
Total interest income recognized on TDR Loans 28 22
Real estate secured [Member]
   
Average balance of TDR Loans:    
Total average balance of TDR Loans 15,920 14,853
Interest income recognized on TDR Loans:    
Total interest income recognized on TDR Loans 270 198
Personal non-credit card [Member]
   
Average balance of TDR Loans:    
Total average balance of TDR Loans 574 1,357
Interest income recognized on TDR Loans:    
Total interest income recognized on TDR Loans $ 40 $ 41