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Discontinued Operations Discontinued Operations-Summary of Assets and Liabilities of Disposal Group Held for Sale (Details) (USD $)
In Millions, unless otherwise specified
Mar. 31, 2013
Dec. 31, 2012
Mar. 31, 2012
Dec. 31, 2011
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]        
Cash $ 43 $ 200 $ 151 $ 103
Assets of discontinued operations 173 2,032    
Liabilities of discontinued operations 220 1,501    
Insurance business
       
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]        
Cash 0 2    
Interest bearing deposits with banks 0 29    
Available-for-sale securities 0 1,411    
Other assets 0 226    
Assets of discontinued operations 0 1,668    
Insurance policy and claim reserves 0 988    
Other liabilities 1 224    
Liabilities of discontinued operations 1 1,212    
Card and Retail Services
       
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]        
Cash 43 197    
Other assets 47 84    
Assets of discontinued operations 90 281    
Other liabilities 218 [1] 283 [1]    
Liabilities of discontinued operations $ 218 $ 283    
[1] At March 31, 2013 and December 31, 2012, other liabilities primarily consists of amounts due to Capital One for cash collections we have received on customer accounts while we continue to service these accounts on an interim basis. Additionally at March 31, 2013 and December 31, 2012, other liabilities also includes $159 million and $59 million, respectively, with respect to enhancement services products as discussed above.