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Bank segment - Allowance for credit losses (Details) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Jun. 30, 2020
Jun. 30, 2019
Dec. 31, 2019
Allowance for credit losses:          
Valuation allowance, balance at the beginning of the period $ 77,084 $ 54,297 $ 53,355 $ 52,119  
Charge-offs (7,380) (5,624) (14,011) (11,815)  
Recoveries 770 2,064 1,788 3,563  
Provision 10,833 7,688 20,734 14,558  
Valuation allowance, balance at the end of the period 81,307 58,425 81,307 58,425  
Total 5,450,802   5,450,802   $ 5,120,664
Ending balance: individually evaluated for impairment         2,691
Ending balance: collectively evaluated for impairment         50,664
Financing Receivables:          
Loans and leases receivable before fees, gross 5,356,510   5,356,510   5,067,821
Ending balance: individually evaluated for impairment         40,737
Ending balance: collectively evaluated for impairment         5,079,927
Real estate          
Allowance for credit losses:          
Total 4,160,943   4,160,943   4,192,069
Real estate | Residential 1-4 family          
Allowance for credit losses:          
Valuation allowance, balance at the beginning of the period 4,476 1,911 2,380 1,976  
Charge-offs (7) (5) (7) (19)  
Recoveries 2 8 55 617  
Provision (560) 101 (667) (559)  
Valuation allowance, balance at the end of the period 3,911 2,015 3,911 2,015  
Total 2,123,226   2,123,226   2,178,135
Ending balance: individually evaluated for impairment         898
Ending balance: collectively evaluated for impairment         1,482
Financing Receivables:          
Ending balance: individually evaluated for impairment         15,600
Ending balance: collectively evaluated for impairment         2,162,535
Real estate | Commercial real estate          
Allowance for credit losses:          
Valuation allowance, balance at the beginning of the period 16,587 14,825 15,053 14,505  
Charge-offs 0 0 0 0  
Recoveries 0 0 0 0  
Provision 4,513 986 5,839 1,306  
Valuation allowance, balance at the end of the period 21,100 15,811 21,100 15,811  
Total 855,566   855,566   824,830
Ending balance: individually evaluated for impairment         2
Ending balance: collectively evaluated for impairment         15,051
Financing Receivables:          
Loans and leases receivable before fees, gross         824,830
Ending balance: individually evaluated for impairment         1,048
Ending balance: collectively evaluated for impairment         823,782
Real estate | Home equity line of credit          
Allowance for credit losses:          
Valuation allowance, balance at the beginning of the period 6,225 6,493 6,922 6,371  
Charge-offs 0 (19) 0 (19)  
Recoveries 0 4 6 9  
Provision (11) 403 (173) 520  
Valuation allowance, balance at the end of the period 6,214 6,881 6,214 6,881  
Total 1,065,264   1,065,264   1,092,125
Ending balance: individually evaluated for impairment         322
Ending balance: collectively evaluated for impairment         6,600
Financing Receivables:          
Ending balance: individually evaluated for impairment         12,073
Ending balance: collectively evaluated for impairment         1,080,052
Real estate | Residential land          
Allowance for credit losses:          
Valuation allowance, balance at the beginning of the period 352 425 449 479  
Charge-offs (343) (4) (351) (4)  
Recoveries 5 7 14 14  
Provision 342 109 308 48  
Valuation allowance, balance at the end of the period 356 537 356 537  
Total 13,224   13,224   14,704
Ending balance: individually evaluated for impairment         0
Ending balance: collectively evaluated for impairment         449
Financing Receivables:          
Ending balance: individually evaluated for impairment         3,091
Ending balance: collectively evaluated for impairment         11,613
Real estate | Commercial construction          
Allowance for credit losses:          
Valuation allowance, balance at the beginning of the period 3,446 2,843 2,097 2,790  
Charge-offs 0 0 0 0  
Recoveries 0 0 0 0  
Provision 1,311 (797) 2,371 (744)  
Valuation allowance, balance at the end of the period 4,757 2,046 4,757 2,046  
Total 92,904   92,904   70,605
Ending balance: individually evaluated for impairment         0
Ending balance: collectively evaluated for impairment         2,097
Financing Receivables:          
Loans and leases receivable before fees, gross         70,605
Ending balance: individually evaluated for impairment         0
Ending balance: collectively evaluated for impairment         70,605
Real estate | Residential construction          
Allowance for credit losses:          
Valuation allowance, balance at the beginning of the period 14 3 3 4  
Charge-offs 0 0 0 0  
Recoveries 0 0 0 0  
Provision 0 (1) (3) (2)  
Valuation allowance, balance at the end of the period 14 2 14 2  
Total 10,759   10,759   11,670
Ending balance: individually evaluated for impairment         0
Ending balance: collectively evaluated for impairment         3
Financing Receivables:          
Ending balance: individually evaluated for impairment         0
Ending balance: collectively evaluated for impairment         11,670
Commercial          
Allowance for credit losses:          
Valuation allowance, balance at the beginning of the period 12,977 10,814 10,245 9,225  
Charge-offs (699) (494) (1,068) (1,112)  
Recoveries 106 1,281 292 1,461  
Provision 1,484 1,472 3,477 3,499  
Valuation allowance, balance at the end of the period 13,868 13,073 13,868 13,073  
Total 1,073,829   1,073,829   670,674
Ending balance: individually evaluated for impairment         1,015
Ending balance: collectively evaluated for impairment         9,230
Financing Receivables:          
Loans and leases receivable before fees, gross         670,674
Ending balance: individually evaluated for impairment         8,418
Ending balance: collectively evaluated for impairment         662,256
Consumer          
Allowance for credit losses:          
Valuation allowance, balance at the beginning of the period 33,007 16,983 16,206 16,769  
Charge-offs (6,331) (5,102) (12,585) (10,661)  
Recoveries 657 764 1,421 1,462  
Provision 3,754 5,415 9,582 10,490  
Valuation allowance, balance at the end of the period 31,087 $ 18,060 31,087 $ 18,060  
Total $ 216,030   216,030   257,921
Ending balance: individually evaluated for impairment         454
Ending balance: collectively evaluated for impairment         15,752
Financing Receivables:          
Ending balance: individually evaluated for impairment         507
Ending balance: collectively evaluated for impairment         $ 257,414
Impact of ASU No. 2016-13          
Allowance for credit losses:          
Valuation allowance, balance at the beginning of the period     19,441    
Impact of ASU No. 2016-13 | Real estate | Residential 1-4 family          
Allowance for credit losses:          
Valuation allowance, balance at the beginning of the period     2,150    
Impact of ASU No. 2016-13 | Real estate | Commercial real estate          
Allowance for credit losses:          
Valuation allowance, balance at the beginning of the period     208    
Impact of ASU No. 2016-13 | Real estate | Home equity line of credit          
Allowance for credit losses:          
Valuation allowance, balance at the beginning of the period     (541)    
Impact of ASU No. 2016-13 | Real estate | Residential land          
Allowance for credit losses:          
Valuation allowance, balance at the beginning of the period     (64)    
Impact of ASU No. 2016-13 | Real estate | Commercial construction          
Allowance for credit losses:          
Valuation allowance, balance at the beginning of the period     289    
Impact of ASU No. 2016-13 | Real estate | Residential construction          
Allowance for credit losses:          
Valuation allowance, balance at the beginning of the period     14    
Impact of ASU No. 2016-13 | Commercial          
Allowance for credit losses:          
Valuation allowance, balance at the beginning of the period     922    
Impact of ASU No. 2016-13 | Consumer          
Allowance for credit losses:          
Valuation allowance, balance at the beginning of the period     $ 16,463