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Revenues from Contracts with Customers
 6 Months Ended
Jun. 30, 2020
Revenue from Contract with Customer [Abstract]  
Revenues from Contracts with Customers Revenues from Contracts with Customers
The Company’s principal sources of revenues are: (1) asset management, administration and distribution fees primarily earned based upon a contractual percentage of net assets under management or administration; and (2) information processing and software servicing fees that are either recurring and primarily earned based upon the number of trust accounts being serviced or a percentage of the total average daily market value of the clients' assets processed on the Company's platforms, or non-recurring and based upon project-oriented contractual agreements related to client implementations.
Disaggregation of Revenue
The following tables provide additional information pertaining to our revenues disaggregated by major product line and primary geographic market based on the location of the use of the products or services for each of the Company’s business segments for the three months ended June 30, 2020 and 2019:
Private
Banks
Investment
Advisors		Institutional
Investors		Investment
Managers		Investments
In New
Businesses		Total
Major Product Lines:For the Three Months Ended June 30, 2020
Investment management fees from pooled investment products$30,307  $62,251  $12,894  $163  $348  $105,963  
Investment management fees from investment management agreements292  26,545  62,924  —  2,908  92,669  
Investment operations fees438  —  —  109,078  —  109,516  
Investment processing fees - PaaS44,191  —  —  —  —  44,191  
Investment processing fees - SaaS28,047  —  —  3,392  —  31,439  
Professional services fees3,157  —  —  1,384  —  4,541  
Account fees and other1,294  4,912  705  5,323  93  12,327  
Total revenues$107,726  $93,708  $76,523  $119,340  $3,349  $400,646  
Primary Geographic Markets:
United States$71,607  $93,708  $60,414  $111,137  $3,349  $340,215  
United Kingdom22,345  —  12,280  —  —  34,625  
Canada9,726  —  1,431  —  —  11,157  
Ireland4,048  —  2,265  8,203  —  14,516  
Other—  —  133  —  —  133  
Total revenues$107,726  $93,708  $76,523  $119,340  $3,349  $400,646  
Private
Banks		Investment
Advisors		Institutional
Investors		Investment
Managers		Investments
In New
Businesses		Total
Major Product Lines:For the Three Months Ended June 30, 2019
Investment management fees from pooled investment products$33,451  $70,087  $13,799  $184  $325  $117,846  
Investment management fees from investment management agreements283  25,448  67,076  —  2,713  95,520  
Investment operations fees362  —  —  99,932  —  100,294  
Investment processing fees - PaaS43,156  —  —  —  —  43,156  
Investment processing fees - SaaS34,776  —  —  2,593  —  37,369  
Professional services fees2,586  —  —  1,548  —  4,134  
Account fees and other1,478  4,587  234  4,945  23  11,267  
Total revenues$116,092  $100,122  $81,109  $109,202  $3,061  $409,586  
Primary Geographic Markets:
United States$74,889  $100,122  $63,653  $101,794  $3,061  $343,519  
United Kingdom25,695  —  13,140  —  —  38,835  
Canada10,882  —  1,708  —  —  12,590  
Ireland4,626  —  2,356  7,408  —  14,390  
Other—  —  252  —  —  252  
Total revenues$116,092  $100,122  $81,109  $109,202  $3,061  $409,586  

The following tables provide additional information pertaining to our revenues disaggregated by major product line and primary geographic market based on the location of the use of the products or services for each of the Company’s business segments for the six months ended June 30, 2020 and 2019:
Private
Banks		Investment
Advisors		Institutional
Investors		Investment
Managers		Investments
In New
Businesses		Total
Major Product Lines:For the Six Months Ended June 30, 2020
Investment management fees from pooled investment products$63,151  $132,431  $26,211  $356  $707  $222,856  
Investment management fees from investment management agreements639  53,965  128,634  —  5,871  189,109  
Investment operations fees913  —  —  215,279  —  216,192  
Investment processing fees - PaaS90,344  —  —  —  —  90,344  
Investment processing fees - SaaS57,216  —  —  6,643  —  63,859  
Professional services fees5,872  —  —  2,658  —  8,530  
Account fees and other2,812  9,633  881  11,033  159  24,518  
Total revenues$220,947  $196,029  $155,726  $235,969  $6,737  $815,408  
Primary Geographic Markets:
United States$145,621  $196,029  $122,503  $219,580  $6,737  $690,470  
United Kingdom46,704  —  25,104  —  —  71,808  
Canada20,127  —  3,029  —  —  23,156  
Ireland8,495  —  4,795  16,389  —  29,679  
Other—  —  295  —  —  295  
Total revenues$220,947  $196,029  $155,726  $235,969  $6,737  $815,408  
Private
Banks		Investment
Advisors		Institutional
Investors		Investment
Managers		Investments
In New
Businesses		Total
Major Product Lines:For the Six Months Ended June 30, 2019
Investment management fees from pooled investment products$66,424  $136,710  $27,460  $389  $634  $231,617  
Investment management fees from investment management agreements985  49,286  133,247  —  5,411  188,929  
Investment operations fees738  —  —  194,799  —  195,537  
Investment processing fees - PaaS87,067  —  —  —  —  87,067  
Investment processing fees - SaaS69,484  —  —  5,142  —  74,626  
Professional services fees6,363  —  —  2,965  —  9,328  
Account fees and other3,290  8,887  515  10,556  54  23,302  
Total revenues$234,351  $194,883  $161,222  $213,851  $6,099  $810,406  
Primary Geographic Markets:
United States$152,343  $194,883  $125,978  $199,852  $6,099  $679,155  
United Kingdom51,045  —  26,606  —  —  77,651  
Canada21,542  —  3,435  —  —  24,977  
Ireland9,421  —  4,667  13,999  —  28,087  
Other—  —  536  —  —  536  
Total revenues$234,351  $194,883  $161,222  $213,851  $6,099  $810,406  
Investment management fees from pooled investment products - Revenues associated with clients' assets invested in Company-sponsored pooled investment products. Contractual fees are stated as a percentage of the average market value of assets under management and collected on a monthly basis. Revenues are recognized in Asset management, administration and distribution fees on the accompanying Consolidated Statements of Operations.
Investment management fees from investment management agreements - Revenues based on assets of clients of the Institutional Investors segment primarily invested in Company-sponsored products. Each client is charged an investment management fee that is stated as a percentage of the average market value of all assets under management. The client is billed directly on a quarterly basis. Revenues are recognized in Asset management, administration and distribution fees on the accompanying Consolidated Statements of Operations.
Revenues associated with the separately managed account program offered to clients of the Investment Advisors segment through registered investment advisors located throughout the United States. The contractual fee is stated as a percentage of the average market value of all assets invested in the separately managed account and collected on a quarterly basis. Revenues are recognized in Asset management, administration and distribution fees on the accompanying Consolidated Statements of Operations.
Investment operations fees - Revenues earned from accounting and administrative services, distribution support services and regulatory and compliance services to investment management firms and family offices. The Company contracts directly with the investment management firm or family office. The contractual fees are stated as a percentage of net assets under administration and billed when asset valuations are finalized. Revenues are recognized in Asset management, administration and distribution fees on the accompanying Consolidated Statements of Operations.
Investment processing fees - Platform as a Service - Revenues associated with clients that outsource their entire investment operation and back-office processing functions. Through the use of the Company's proprietary platforms, the Company assumes all back-office investment processing services including investment processing, custody and safekeeping of assets, income collections, securities settlement and other related trust activities. The contractual fee is based on a monthly fee plus additional fees determined on a per-account or per-transaction basis. Contractual fees can also be stated as a percentage of the value of assets processed on the Company's platforms each month as long as the fee is in excess of a monthly contractual minimum. The client is billed directly on a monthly basis. Revenues are recognized in Information processing and software servicing fees on the accompanying Consolidated Statements of Operations.
Investment processing fees - Software as a Service - Revenues associated with clients that outsource investment processing technology software and computer processing by accessing our proprietary software and data center remotely but retain responsibility for all investment operations, client administration and other back-office trust operations. The contractual fee is based on a monthly fee plus additional fees determined on a per-account or per-transaction basis. The client is billed directly on a monthly basis. Revenues are recognized in Information processing and software servicing fees on the accompanying Consolidated Statements of Operations.
Professional services fees - Revenues associated with the business services migration for investment processing clients of the Private Banks segment and investment operations clients of the Investment Managers segment. In addition, Professional services include other services such as business transformation consulting. Typically, fees are stated as a contractual fixed fee. The client is billed directly and fees are collected according to the terms of the agreement.
Account fees and other - Revenues associated with custody account servicing, account terminations, reimbursements received for out-of-pocket expenses, and other fees for the provision of ancillary services.
Revenue is recognized by the Company when the performance obligations are satisfied and transfer of control to the client is completed. The majority of the Company’s performance obligations are satisfied and control is transferred to the client continuously. Therefore, revenue is recognized on a monthly basis. The amount of revenue recognized reflects the amount of consideration expected to be received by the Company in exchange for satisfied performance obligations.
The Company does not disclose the value of unsatisfied performance obligations as the majority of its contracts relate to: 1) contracts with an original term of one year or less; 2) contracts for which the Company recognizes revenue at the amount to which it has the right to invoice for services performed; and 3) contracts that are based on the value of assets under management or administration.