10-Q 1 p72319e10vq.htm FORM 10-Q e10vq
Table of Contents

 
 
UNITED STATES SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 
FORM 10-Q
QUARTERLY REPORT UNDER SECTION 13 OR 15(d) OF
THE SECURITIES EXCHANGE ACT OF 1934
         
For the quarter ended       Commission File Number:
March 31, 2006       0-10211
INTER-TEL, INCORPORATED
Incorporated in the State of Arizona   I.R.S. No. 86-0220994
1615 S. 52nd Street
Tempe, Arizona 85281
(480) 449-8900
 
     
Title of Class   Outstanding as of March 31, 2006
     
Common Stock, no par value   26,390,401
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter periods that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes þ No o
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, or a non-accelerated filer. See definition of “accelerated filer and large accelerated filer” in Rule 12b-2 of the Act). (Check one)
Large Accelerated filer o              Accelerated filer þ              Non-accelerated filer o
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes. o No. þ
 
 

 


 

INDEX
INTER-TEL, INCORPORATED AND SUBSIDIARIES
             
        Page
PART I. FINANCIAL INFORMATION        
         
        3  
        4  
        5  
        6  
      15  
      27  
      28  
   
 
       
PART II. OTHER INFORMATION        
      29  
      29  
      42  
      42  
      42  
      42  
      42  
   
 
       
        43  
   
MANAGEMENT CERTIFICATIONS
    44  
 Exhibit 31.1
 Exhibit 31.2
 Exhibit 32.1

2


Table of Contents

PART I. FINANCIAL INFORMATION
ITEM 1. FINANCIAL STATEMENTS
INTER-TEL, INCORPORATED AND SUBSIDIARIES
CONDENSED CONSOLIDATED BALANCE SHEETS
                 
    March 31,   December 31,
(in thousands, except share amounts)   2006   2005
    (Unaudited)    
 
ASSETS
               
CURRENT ASSETS
               
Cash and equivalents
  $ 115,199     $ 103,774  
Short-term investments
    61,099       63,689  
 
TOTAL CASH AND SHORT-TERM INVESTMENTS
    176,298       167,463  
 
               
Accounts receivable, net of allowances of $6,218 in 2006 and $6,235 in 2005
    44,283       44,072  
Inventories
    20,712       19,644  
Net investment in sales-leases, net of allowances of $1,036 in 2006 and $998 in 2005
    20,969       19,699  
Income taxes receivable
          2,062  
Deferred income taxes
    12,233       12,590  
Prepaid expenses and other assets
    15,816       14,253  
 
TOTAL CURRENT ASSETS
    290,311       279,783  
 
               
PROPERTY, PLANT & EQUIPMENT
    27,021       28,236  
GOODWILL
    29,840       29,840  
PURCHASED INTANGIBLE ASSETS
    22,529       23,651  
NET INVESTMENT IN SALES-LEASES, net of allowances of $1,673 in 2006 and $1,926 in 2005
    30,420       34,758  
 
TOTAL ASSETS
  $ 400,121     $ 396,268  
 
 
               
LIABILITIES AND SHAREHOLDERS’ EQUITY
               
CURRENT LIABILITIES
               
Accounts payable
  $ 30,065     $ 29,879  
Other current liabilities
    54,444       54,386  
 
TOTAL CURRENT LIABILITIES
    84,509       84,265  
 
               
DEFERRED TAX LIABILITY
    69,041       70,439  
LEASE RECOURSE LIABILITY
    14,734       14,199  
OTHER LIABILITIES
    7,233       7,034  
 
               
SHAREHOLDERS’ EQUITY
               
Common stock, no par value-authorized 100,000,000 shares; issued–27,161,823 shares; outstanding–26,390,401 at March 31, 2006 and 26,264,458 shares at December 31, 2005
    121,958       120,489  
Retained earnings
    114,987       114,653  
Accumulated other comprehensive income
    376       (36 )
 
 
    237,321       235,106  
 
               
Less: Treasury stock at cost – 771,422 shares at March 31, 2006 and 897,365 shares at December 31, 2005
    (12,717 )     (14,775 )
 
TOTAL SHAREHOLDERS’ EQUITY
    224,604       220,331  
 
TOTAL LIABILITIES AND SHAREHOLDERS’ EQUITY
  $ 400,121     $ 396,268  
 
See accompanying notes to Condensed Consolidated Financial Statements.

3


Table of Contents

INTER-TEL, INCORPORATED AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF INCOME (Unaudited)
                 
(In thousands, except   Three Months
per share amounts)   Ended March 31,
    2006   2005
 
NET SALES
               
Telecommunications systems, software and related
  $ 92,243     $ 92,659  
Resale of local, long distance and network services
    14,680       12,959  
     
TOTAL NET SALES
    106,923       105,618  
COST OF SALES
               
Telecommunications systems, software and related
    44,482       43,397  
Resale of local, long distance and network services
    9,163       8,256  
 
TOTAL COST OF SALES
    53,645       51,653  
 
               
     
GROSS PROFIT
    53,278       53,965  
     
 
               
Research and development
    8,307       8,455  
Selling, general and administrative
    38,533       38,723  
Amortization of purchased intangible assets
    1,130       762  
Write-off of in-process research and development costs
          2,600  
Legal settlement costs
    1,300        
 
 
    49,270       50,540  
 
               
     
OPERATING INCOME
    4,008       3,425  
 
               
Interest and other income
    1,280       947  
Foreign currency transaction gains (losses)
    (4 )     52  
Interest expense
    (21 )     (23 )
     
 
               
INCOME BEFORE INCOME TAXES
    5,263       4,401  
INCOME TAXES
    2,061       2,443  
     
 
               
     
NET INCOME
  $ 3,202     $ 1,958  
     
 
               
NET INCOME PER SHARE — BASIC
  $ 0.12     $ 0.07  
NET INCOME PER SHARE — DILUTED
  $ 0.12     $ 0.07  
     
 
               
DIVIDENDS PER SHARE
  $ 0.08     $ 1.08  
     
 
               
 
Average number of common shares outstanding — Basic
    26,308       26,373  
     
 
               
Average number of common shares outstanding — Diluted
    26,980       27,788  
     
See accompanying notes to Condensed Consolidated Financial Statements.

4


Table of Contents

INTER-TEL, INCORPORATED AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (Unaudited)
                 
(In thousands)   Three Months
    Ended March 31,
    2006   2005
 
OPERATING ACTIVITIES
               
Net income
  $ 3,202     $ 1,958  
Adjustments to reconcile net income to net cash provided by (used in) operating activities:
               
Depreciation of fixed assets
    2,231       2,253  
Amortization of patents included in R&D expenses
    5       55  
Amortization of purchased intangible assets
    1,130       762  
Purchased in-process research and development
          2,600  
Provision for losses on receivables
    217       481  
Provision for losses on leases
    883       769  
Provision for inventory valuation
    339       (157 )
Share based compensation expense
    1,051        
Excess tax benefits from stock options exercised
    (418 )      
Increase/(decrease) in other liabilities
    14       (165 )
Loss on sale of property and equipment
    16       19  
Deferred income taxes
    (1,041 )     381  
 
               
Changes in operating assets and liabilities
    2,221       (11,363 )
     
NET CASH PROVIDED BY (USED IN) OPERATING ACTIVITIES
    9,850       (2,407 )
 
INVESTING ACTIVITIES
               
Purchases of short-term investments
    (16,700 )     (10,269 )
Maturities and sales of short-term investments
    19,291       11,599  
Additions to property, plant and equipment
    (1,036 )     (2,218 )
Proceeds from disposal of property, plant and equipment
    3       4  
Cash used in acquisitions
          (27,579 )
     
 
NET CASH (USED IN) PROVIDED BY INVESTING ACTIVITIES
    1,558       (28,463 )
 
               
FINANCING ACTIVITIES
               
Cash dividends paid
    (2,101 )     (1,829 )
Payments on term debt
    (12 )     (11 )
Proceeds from exercise of stock options
    1,300       5,740  
Excess tax benefits from stock options exercised
    418        
     
 
               
NET CASH (USED IN) PROVIDED BY FINANCING ACTIVITIES
    (395 )     3,900  
     
EFFECT OF EXCHANGE RATE CHANGES
    412       464  
     
 
               
INCREASE (DECREASE) IN CASH AND EQUIVALENTS
    11,425       (26,506 )
CASH AND EQUIVALENTS AT BEGINNING OF PERIOD
    103,774       152,330  
     
CASH AND EQUIVALENTS AT END OF PERIOD
  $ 115,199     $ 125,824  
     
See accompanying notes to Condensed Consolidated Financial Statements.

5


Table of Contents

INTER-TEL, INCORPORATED AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Unaudited)
March 31, 2006
NOTE A – BASIS OF PRESENTATION
     The accompanying unaudited condensed consolidated financial statements have been prepared in conformity with U.S. generally accepted accounting principles applicable to interim financial information and with the instructions to Form 10-Q and Rule 10-01 of Regulation S-X. Accordingly, they do not include all of the information and footnotes required by generally accepted accounting principles for complete financial statements. In the opinion of management, all adjustments (consisting of normal recurring accruals) considered necessary for a fair presentation of the results for the interim periods presented have been included. Operating results for the quarter ending March 31, 2006 are not necessarily indicative of the results that may be expected for the year ended December 31, 2006. The balance sheet at December 31, 2005 has been derived from the audited financial statements at that date, but does not include all of the information and footnotes required by accounting principles generally accepted in the United States for complete financial statements. For further information, refer to the consolidated financial statements and notes thereto included in the Company’s annual report on Form 10-K for the year ended December 31, 2005.
     Certain prior year amounts have been reclassified to conform with the current period presentation.
Share-Based Payments
     In December 2004, the Financial Accounting Standards Board (“FASB”) revised Statement of Financial Accounting Standards No. 123 (“SFAS No. 123R”), “Share-Based Payment,” which establishes accounting for share-based awards exchanged for employee services and requires companies to expense the estimated fair value of these awards over the requisite employee service period. On April 14, 2005, the U.S. Securities and Exchange Commission adopted a new rule amending the effective dates for SFAS 123R. In accordance with the new rule, the accounting provisions of SFAS No. 123R are effective for the Company beginning January 1, 2006.
     Under SFAS 123R, share-based compensation cost is measured at the grant date, based on the estimated fair value of the award, and is recognized as expense over the employee’s requisite service period. As of January 1, 2006 and March 31, 2006, the Company had no unvested awards with market or performance conditions. The Company adopted the provisions of SFAS No. 123R on January 1, 2006, the first day of the Company’s fiscal year 2006, using a modified prospective application, which provides for certain changes to the method for recognizing share-based compensation. Under the modified prospective application, prior periods are not revised for comparative purposes. The provisions of SFAS No. 123R apply to new awards and to awards that are outstanding with future service periods on the effective date. Estimated compensation expense for awards outstanding with future service periods at the effective date will be recognized over the remaining service period using the compensation cost previously calculated for pro forma disclosure purposes under FASB Statement No. 123, “Accounting for Stock-Based Compensation” (“SFAS No. 123”).
Contingencies
     We are a party to various claims and litigation in the normal course of business. Management’s current estimated range of liability related to various claims and pending litigation is based on claims for which our management can estimate the amount and range of loss, or can estimate a minimum amount of a loss. Because of the uncertainties related to both the amount and range of loss on the remaining pending claims and litigation, management is unable to make a reasonable estimate of the liability that could result from an unfavorable outcome. As additional information becomes available, we will assess the potential liability related to our claims and pending litigation, revise our estimates and accrue for any losses to the extent that they are probable and the amount is estimable. Such revisions in our estimates of the potential liability could materially impact our results of operations and financial position. However, at March 31, 2006, management did not believe that the ultimate impact of various claims and pending litigation would have a materially adverse impact on the Company.

6


Table of Contents

     As disclosed and accrued in 2005, a Florida state court jury rendered a verdict against Inter-Tel (“the Florida trial”) in the net amount of approximately $7.4 million. Although the Company is appealing the verdict, the Company has accrued the net verdict amount, plus related legal costs incurred. Should the Company be successful or unsuccessful in the appeals process, these costs may be adjusted in the future. In connection with the appeal of the Florida trial, the Company posted collateral of $6.3 million in order to secure an appellate bond. In March 2006, other prior Executone dealers filed a complaint in Columbus, Ohio similar to the complaint in the Florida trial. The Company is in the process of evaluating the complaint.
     In the quarter ended March 31, 2006, the Company settled another legal matter in connection with a longstanding dispute with a former international dealer that existed as of December 31, 2005. The Company recorded an accrual for the settlement amount and related fourth quarter legal fees as of December 31, 2005. The settlement plus related fourth quarter legal fees totaled $1.6 million. Additional legal fees totaling approximately $1.3 million were recorded as period costs during the first quarter of 2006 relating to this matter.
     On January 5, 2005, the Company received court approval of a civil settlement agreement (the “Civil Settlement”) and a criminal plea agreement (the “Plea Agreement”) with the United States of America, each dated as of December 8, 2004 and disclosed on that same date. The court approval of the Civil Settlement and Plea Agreement resolved the investigation of the Department of Justice into the participation of Inter-Tel Technologies, Inc., the Company’s wholly-owned subsidiary (“Technologies”) in a federally administered “e-Rate program” to connect schools and libraries to the Internet. In connection with the Civil Settlement, Technologies paid a penalty of $6.7 million and forgave the collection of certain accounts receivable of $0.3 million related to Technologies’ participation in the e-Rate program. In connection with the Plea Agreement, Technologies entered guilty pleas to charges of mail fraud and an antitrust violation. Under the Plea Agreement, Technologies paid a fine of $1.7 million and is observing a three-year probationary period, which has, among other things, required Technologies to implement a comprehensive corporate compliance program. On December 20, 2005, in connection with the Civil Settlement, Technologies paid outside counsel for the plaintiffs in that action $0.1 million in settlement of their demand for attorney’s fees and costs. On March 10, 2006, Technologies agreed to pay an additional $0.4 million to plaintiffs’ inside counsel in settlement of their separate demand for fees and costs.
     The resolution has cost Inter-Tel approximately $9.5 million in total, including criminal fines, civil settlement and restitution, uncompensated e-Rate work, accounts receivable forgiveness, and related remaining attorneys’ fees and other expenses. The payments constituting the primary components of the settlement are not tax deductible. The effect of the resolution was recorded in 2004.
     In addition, on January 21, 2005, Inter-Tel Technologies received notification from the Federal Communications Commission that the Technologies subsidiary was temporarily suspended from participation in the e-Rate program pending a final hearing to determine debarment. Technologies has contested the scope and length of the proposed debarment from the e-Rate program, but there can be no assurance that Technologies will be successful in this regard. The Company recorded no revenues in the first quarter of 2006 relating to Inter-Tel Technologies’ participation in the e-Rate program.
     During the second quarter of 2005, we identified variances in our sales processes as they relate to certain terms included in the U.S. General Services Administration (GSA) pricing and trade agreement requirements applicable to our business. As a result of this identification, Inter-Tel made voluntary self-disclosure of the matter to the Inspector General of the GSA. The potential variances relate primarily to compliance with certain pricing thresholds and compliance with trade agreements that are applicable to transactions with certain government agencies. We continue to review our compliance and have taken appropriate corrective measures with respect to these potential variances. In the second quarter of 2005, we accrued $1.8 million in estimated pre-tax adjustments, including reductions in net sales and increases to costs, fines and penalties that may be incurred to correct this issue, of which we have paid $1.2 million through March 31, 2006. Our estimate at March 31, 2006 remains the same as the total identified as of the end of the second quarter of 2005. The total sales potentially subject to the GSA agreements were approximately $5.5 million during the period from March 28, 2001 through June 10, 2005. Our current

7


Table of Contents

contract with the GSA expires in June 2006, but we have requested and expect to receive a five-year contract extension.
Inventories
     We value our inventories at the lower of cost (principally on a standard cost basis, which approximates the first-in, first-out (FIFO) method) or market.
Recent Accounting Pronouncements
     In June 2005, the FASB issued SFAS No. 154, “Accounting Changes and Error Corrections”, a replacement of APB Opinion No. 20, “Accounting Changes”, and SFAS No. 3, “Reporting Accounting Changes in Interim Financial Statements”. SFAS No. 154 changes the requirements for the accounting for and reporting of a change in accounting principle. Previously, most voluntary changes in accounting principles required recognition via a cumulative effect adjustment within net income of the period of the change. SFAS No. 154 requires retrospective application to prior periods’ financial statements, unless it is impracticable to determine either the period-specific effects or the cumulative effect of the change. SFAS No. 154 is effective for the Company for accounting changes made in fiscal years beginning January 1, 2006; however, the Statement does not change the transition provisions of any existing accounting pronouncements. The adoption of SFAS No. 154 is not expected to have a material effect on the Company’s consolidated financial position, results of operations or cash flows.
NOTE B – EARNINGS PER SHARE
     Diluted earnings per share assume that outstanding common shares were increased by shares issuable upon the exercise of all outstanding stock options for which the market price exceeds exercise price, less shares which could have been purchased with related proceeds, if the effect would not be antidilutive.
The following table sets forth the computation of basic and diluted earnings per share:
                 
(In thousands, except   Three Months Ended
per share amounts)   March 31,
    2006   2005
 
Numerator: Net income
  $ 3,202     $ 1,958  
     
Denominator:
               
Denominator for basic earnings per share – weighted average shares
    26,308       26,373  
Effect of dilutive securities:
               
Employee and director stock options
    672       1,415  
     
Denominator for diluted earnings per share – adjusted weighted average shares and assumed conversions
    26,980       27,788  
     
 
Basic earnings per share
  $ 0.12     $ 0.07  
 
               
Diluted earnings per share
  $ 0.12     $ 0.07  
     
 
               
Options excluded from diluted net earnings per share calculations (1)
    657       69  
 
     
(1)   At March 31, 2006 and 2005, options to purchase 657,000 and 69,000 shares, respectively, of Inter-Tel stock were excluded from the calculation of diluted net earnings per share because the exercise price of these options was greater than the average market price of the common shares for the respective periods, and therefore the effect would have been antidilutive.
 
    The adoption of FAS123R, effective January 1, 2006 also changed the method of computation of dilutive shares for the first quarter of 2006. If the same method used to determine dilutive shares in

8


Table of Contents

  2005 was used in 2006, the dilutive shares would have been 774,000. This did not change the diluted earning per share for the first quarter 2006.
NOTE C – ACQUISITIONS AND INTANGIBLE ASSETS
     Lake. On February 28, 2005, Inter-Tel Lake Ltd., a wholly owned Irish subsidiary of Inter-Tel, Incorporated (“Inter-Tel”) executed an agreement for the purchase of 100% of the issued share capital of Lake Communications Limited and certain affiliated entities (collectively, “Lake”) for $28.7 million (including capitalized transaction costs of $0.7 million), plus an earn-out of up to $17.6 million based upon certain targets relating to operating results for Lake through the first eighteen months following the closing date of the transaction. The transaction closed out of escrow on March 4, 2005 upon the release from escrow of closing documentation. In total, the Company recorded $19.3 million of intangible assets of which a total of $2.6 million was charged to expense in the first quarter of 2005 as in-process research and development costs with the balance being amortized over eight years. Additionally we recorded $8.7 million of goodwill, which is non-amortizable. As of March 31, 2006, none of the potential earn-out has been accrued, as there is no amount that has been earned or has been estimated as being probable of being paid. The final measurement for the possible earn-out will occur during the Company’s third fiscal quarter of 2006.
     Lake, based in Dublin, Ireland, is a provider of converged communications products in the under 40 user market, including EncoreCX® and Sprint Connection Central products currently being sold in the United States. Lake designs and develops its products for sale through a distribution network of telecom operators and distributors, including Inter-Tel in the United States. Lake outsources its manufacturing to third-party suppliers.
     The acquisition discussed above was not a material business acquisition and has been accounted for using the purchase method of accounting. The results of operations of this acquisition have been included in our accompanying consolidated statements of operations from the date of the acquisition.
     Intangible Assets. The weighted-average amortization period for total purchased intangibles as of March 31, 2006 and December 31, 2005 was approximately 7.6 years and 7.5 years for each period, respectively. The weighted-average amortization period as of March 31, 2006 and December 31, 2005 for developed technology was approximately 7.4 and 7.3 years for each period, respectively, and 7.8 years for both periods for customer lists and non-compete agreements.
NOTE D – SEGMENT INFORMATION
     Inter-Tel follows Statement of Financial Accounting Standards No. 131, “Disclosures about Segments of an Enterprise and Related Information” (“SFAS 131”). SFAS 131 established standards for reporting information regarding operating segments in annual financial statements and requires selected information for those segments to be presented in interim financial reports issued to stockholders. SFAS 131 also established standards for related disclosures about products and services and geographic areas. Operating segments are identified as components of an enterprise about which separate discrete financial information is available for evaluation by the chief operating decision maker, or decision-making group, in making decisions as to how to allocate resources and assess performance. The Company’s chief decision maker, as defined under SFAS 131, is the Chief Executive Officer.
     We view our operations as primarily composed of two segments: (1) our principal segment, which includes sales of telephone systems, telecommunications software, hardware and related services, and (2) network services, including resale of local and long distance calling services, voice circuits and data circuits through NetSolutions®, as well as commissions earned by Network Services Agency, our division serving as an agent selling local and network services such as T-1 access, frame relay and other voice and data circuit services on behalf of Regional Bell Operating Companies (RBOCs) and local exchange carriers (collectively, “Network Services”). Sales of these systems, software, related services and Network Services are provided through the Company’s direct sales offices and dealer network to business customers in North America, and in parts of Europe, Australia, South Africa and Asia. As a result, financial information disclosed represents substantially all of the financial information related to the Company’s two principal operating segments. Results of operations for the resale of local, long distance and network

9


Table of Contents

services segment, if the operations were not included as part of the consolidated group, could differ materially, as the operations are integral to the total telephony solution offered by us to our customers.
     For the quarters ended March 31, 2006 and 2005, we generated income from business segments as follows:
                         
    Three Months Ended March 31, 2006
            Resale of    
            Local, Long    
            Distance and    
(In thousands, except per share amounts)   Principal   Network    
    Segment   Services   Total
 
Net sales
  $ 92,243     $ 14,680     $ 106,923  
Gross profit
    47,761       5,517       53,278  
Legal settlement costs
    1,300             1,300  
Operating income
    1,126       2,882       4,008  
Interest and other income
    1,231       49       1,280  
Foreign currency transaction losses
    (4 )     0       (4 )
Interest expense
    (20 )     (1 )     (21 )
Net income
  $ 1,312     $ 1,890     $ 3,202  
Net income per diluted share (1)
  $ 0.05     $ 0.07     $ 0.12  
Weighted average diluted shares (1)
    26,980       26,980       26,980  
Goodwill
  $ 27,705     $ 2,135     $ 29,840  
Total assets
  $ 388,655     $ 11,466     $ 400,121  
Depreciation and amortization
    3,345       21       3,366  
                         
    Three Months Ended March 31, 2005
            Resale of    
            Local, Long    
            Distance and    
(In thousands, except per share amounts)   Principal   Network    
    Segment   Services   Total
 
Net sales
  $ 92,659     $ 12,959     $ 105,618  
Gross profit
    49,262       4,703       53,965  
Write-off of in-process research and development costs
    2,600             2,600  
Operating income
    1,768       1,657       3,425  
Interest and other income
    906       41       947  
Foreign currency transaction gains
    52             52  
Interest expense
    (23 )           (23 )
Net income
  $ 787     $ 1,171     $ 1,958  
Net income per diluted share (1)
  $ 0.03     $ 0.04     $ 0.07  
Weighted average diluted shares (1)
    27,788       27,788       27,788  
Goodwill
  $ 27,580     $ 2,135     $ 29,715  
Total assets
    407,140       7,645       414,785  
Depreciation and amortization
    3,055       15       3,070  
 
(1)   Options that are antidilutive because the exercise price was greater than the average market price of the common shares are not included in the computation of diluted earnings per share.
Our revenues are generated predominantly in the United States. Total revenues generated from U.S. customers totaled $97.7 million, or 91.4% of total revenues, and $99.7 million, or 94.4% of total revenues for the three months ended March 31, 2006 and 2005, respectively. Refer to the table below for additional geographical revenue data.

10


Table of Contents

                                 
    Quarter Ended March 31, 2006   Quarter Ended March 31, 2005
Source of net sales   $   %   $   %
 
Domestic
    97,704       91.4 %     99,664       94.4 %
Lake Communications
    5,874       5.5       2,590       2.4  
Other International
    3,345       3.1       3,364       3.2  
         
 
                               
Total net sales
    106,923       100.0 %     105,618       100.0 %
         
     In the first three months of 2006 and 2005, revenues from customers located internationally accounted for 8.6% and 5.6% of total revenues, respectively. The increase was primarily attributable to our acquired Lake operations, for which we recorded revenues for the entire first quarter of 2006 relative to the single month of March 2005, the month the acquisition was completed. Lake is based in Dublin, Ireland with majority of its sales made to the United Kingdom, Australia, other European countries, and South Africa. Other International revenues identified in the table above primarily consist of revenues from Inter-Tel’s UK operations, including sales from Swan Solutions. Our UK offices sell predominantly into the United Kingdom and other European countries. Our principal segment generated substantially all of our foreign revenues for 2006 and 2005. For the quarter ended March 31, 2006, $0.4 million of income before income taxes was generated from our foreign operations. All sales made between Inter-Tel divisions are eliminated and are not represented in the above amounts or in the Consolidated Statements of Income.
     Our applicable long-lived assets at March 31, 2006, included Property, Plant & Equipment; Goodwill; and Purchased Intangible Assets. The net amount located in the United States was $52.9 million and the amount in foreign countries was $26.5 million at March 31, 2006. At December 31, 2005, the net amount located in the United States was $54.4 million and the amount in foreign countries was $27.3 million.
NOTE E NET INVESTMENT IN SALES-LEASES
     Net investment in sales-leases represents the value of sales-leases presently held under our TotalSolutionSM program. We currently sell the rental payments due to us from most of the sales-leases. We maintain reserves against our estimate of potential credit losses for the balance of sales-leases held and for the balance of sold rental payments remaining unbilled. The following table provides detail on the total net balances in sales-leases:
                 
    March 31,   December 31,
(in thousands)   2006   2005
 
Lease balances included in consolidated accounts receivable, net of allowances of $1,014 in 2006, and $980 in 2005
  $ 7,609     $ 8,860  
 
               
Net investment in Sales-Leases:
               
 
               
Current portion, net of allowances of $1,036 in 2006, and $998 in 2005
    20,969       19,699  
Long-term portion, includes residual amounts of $653 in 2006 and, $625 in 2005, net of allowances of $1,673 in 2006, and $1,926 in 2005
    30,420       34,758  
     
Total investment in Sales-Leases, net of allowances of $3,723 in 2006, and $3,904 in 2005
    58,998       63,317  
 
               
Sold rental payments remaining unbilled (subject to limited recourse provisions), net of allowances of $14,734 in 2006, and $14,199 in 2005
    259,750       256,143  
 
Total balance of sales-leases and sold rental payments remaining unbilled, net of allowances
  $ 318,748     $ 319,460  
     
 
               
Total allowances for entire lease portfolio (including limited recourse liabilities)
  $ 18,457     $ 18,103  
     

11


Table of Contents

     Reserve levels are established based on portfolio size, loss experience, levels of past due accounts and periodic, detailed reviews of the portfolio. Recourse on the sold rental payments is contractually limited to a percentage of the net credit losses in a given annual period as compared to the beginning portfolio balance for a specific portfolio of sold leases. While our recourse is limited, we maintain reserves at a level that we believe is sufficient to cover all anticipated credit losses. The aggregate reserve for uncollectible lease payments and recourse liability represents the reserve for the entire lease portfolio.
     These reserves are either netted against consolidated accounts receivable, netted against current or long-term “investment in sales-leases” or included in long-term liabilities for sold rental payments remaining unbilled. Sales of rental payments per period are as follows:
                 
    Three Months Ended Year Ended
(In thousands)   March 31, 2006   December 31, 2005
 
Sales of rental payments
  $ 28,263     $ 119,060  
Sold payments remaining unbilled at end of period
  $ 274,484     $ 270,342  
     Sales of rental payments represent the gross selling price or total present value of the payment stream on the sale of the rental payments to third parties. Sold payments remaining unbilled at the end of the period represent the total balance of leases that is not included in our balance sheet. We do not expect to incur any significant losses in excess of reserves from the recourse provisions related to the sale of rental payments.
NOTE F – SHARE BASED COMPENSATION
     At March 31, 2006, the Company had five active share-based employee compensation plans, including an Employee Stock Purchase Plan. Stock option awards granted from these plans are granted at the fair market value on the date of grant, and vest over a period determined at the time the options are granted, ranging from six months to five years, and generally have a maximum term of ten years. Certain options provide for accelerated vesting if there is a change in control (as defined in the plans). When options are exercised, treasury shares of the Company’s common stock are re-issued. Prior to December 31, 2005, the Company accounted for share-based employee compensation, including stock options, using the method prescribed in Accounting Principles Board Opinion No. 25, “Accounting for Stock Issued to Employees” and related Interpretations (“APB Opinion No. 25”). Under APB Opinion No. 25, stock options are granted at market price and no compensation cost is recognized, and a disclosure is made regarding the pro forma effect on net earnings assuming compensation cost had been recognized in accordance with Statement of Financial Accounting Standards No. 123, “Accounting for Stock-Based Compensation” (“SFAS No. 123”). During December 2004, the FASB issued SFAS No. 123R, which requires companies to measure and recognize compensation expense for all share-based payments at fair value. SFAS No. 123R eliminates the ability to account for share-based compensation transactions using APB Opinion No. 25, and generally requires that such transactions be accounted for using prescribed fair-value-based methods. SFAS No. 123R permitted public companies to adopt its requirements using one of two methods: (a) a “modified prospective” method in which compensation costs are recognized beginning with the effective date based on the requirements of SFAS No. 123R for all share-based payments granted or modified after the effective date, and based on the requirements of SFAS No. 123 for all awards granted to employees prior to the effective date of SFAS No. 123R that remain unvested on the effective date or (b) a “modified retrospective” method which includes the requirements of the modified prospective method described above, but also permits companies to restate based on the amounts previously recognized under SFAS No. 123 for purposes of pro forma disclosures either for all periods presented or prior interim periods of the year of adoption. Effective January 1, 2006, the Company adopted SFAS No. 123R using the modified prospective method. Other than restricted stock, no share-based employee compensation cost has been reflected in net income prior to the adoption of SFAS No. 123R. Results for prior periods have not been restated.
     The adoption of SFAS No. 123R reduced income before income tax expense for the three months ended March 31, 2006 by approximately $1.1 million and reduced net income for the three months ended March 31, 2006 by approximately $0.8 million. Basic and diluted net income per common share for the

12


Table of Contents

three months ended March 31, 2006 would have been $0.15 and $0.15, respectively, if the Company had not adopted SFAS No. 123R, compared to reported basic and diluted net income per common share of $0.12 and $0.12, respectively. The total value of the stock options awards is expensed ratably over the service period of the employees receiving the awards. As of March 31, 2006, total unrecognized compensation cost related to stock option awards was approximately $4.8 million and the related weighted-average period over which it is expected to be recognized is approximately 2 years.
     Total estimated share-based compensation expense, related to all of the Company’s share-based awards, recognized for the quarter ended March 31, 2006 was comprised as follows (in thousands, except per share data):
         
    Three Months Ended  
    March 31, 2006  
Cost of Revenues
  $ 73  
Research and development
    289  
Selling, general and administrative
    689  
 
     
Share-based compensation expense before income taxes
    1,051  
Related income tax benefits
    249  
 
     
Share-based compensation expense, net of taxes
  $ 802  
 
     
Net share-based compensation expense, per common share:
       
Basic
  $ 0.03  
Diluted
  $ 0.03  
 
     
     Prior to the adoption of SFAS No. 123R, the Company presented all tax benefits of deductions resulting from the exercise of stock options as operating cash flows in the condensed consolidated statements of cash flows. SFAS No. 123R requires the cash flows resulting from the tax benefits resulting from tax deductions in excess of the compensation cost recognized for those options (excess tax benefits) to be classified as financing cash flows. The $0.4 million excess tax benefit classified as a financing cash inflow in the Company’s accompanying condensed consolidated statements of cash flows for the three months ended March 31, 2006 would have been classified as an operating cash inflow if the Company had not adopted SFAS No. 123R.
     A summary of stock options activity within the Company’s share-based compensation plans and changes for the three months ended March 31, 2006 is as follows:
                                 
                    Weighted        
            Weighted     Average        
            Average     Remaining     Aggregate  
    Number     Exercise     Contractual     Intrinsic  
    of Shares     Price     Term (years)     Value  
Balance at December 31, 2005
    3,855,988     $ 16.36                  
Granted
    15,000     $ 20.67                  
Exercised
    (125,943 )   $ 10.39                  
Terminated/expired
    (26,200 )   $ 19.26                  
 
                             
Balance at March 31, 2006
    3,718,845     $ 16.56       6.2     $ 18,147,964  
Exercisable at March 31, 2006
    2,460,475     $ 16.73       5.3     $ 11,588,837  
 
                             
     The intrinsic value of options exercised during the three months ended March 31, 2006 was $1,336,000.

13


Table of Contents

     The fair value of each stock option award is estimated on the date of the grant using the Black-Scholes option pricing model with the following assumptions:
         
    Three Months   Three Months
    Ended   Ended
    March 31, 2006   March 31, 2005
Expected dividend yield
  1.49%   N/A
Expected stock price volatility
  0.53   N/A
Risk-free interest rate
  4.76%   N/A
Expected life of options
  5 Years   N/A
     As noted in the table above, there were no grants during the first quarter of 2005. The expected dividend yield is based on expected annual dividend to be paid by the Company as a percentage of the market value of the Company’s stock as of the date of grant. The Company determined volatility using historical volatility. The risk-free interest rate is based on the U.S. treasury security rate in effect as of the date of grant. The expected lives of options are based on historical data of the Company, adjusted for expected future activity. The weighted average fair value of stock options granted during the three months ended March 31, 2006 was $9.47.
     The following table illustrates the effect on net income and net income per common share as if the Company had applied the fair value recognition provisions of SFAS No. 123 to all outstanding stock option awards for periods presented prior to the Company’s adoption of SFAS No. 123R (amounts in thousands, except per share amounts):
         
    THREE MONTHS  
    ENDED  
    MARCH 31, 2005  
Net income, as reported
  $ 1,958  
Deduct: Total stock-based employee compensation expense determined under fair value based method for all awards, net of related tax effects
    859  
 
     
 
       
Pro-forma net income
  $ 1,099  
 
     
 
       
Net income per common share:
       
Basic, as reported
  $ 0.07  
Basic, pro forma
  $ 0.04  
Diluted, as reported
  $ 0.07  
Diluted, pro forma
  $ 0.04  
Employee Stock Purchase Plan
     Under the Employee Stock Purchase Plan (the “Purchase Plan”), employees are granted the right to purchase shares of Common Stock at a price per share that is 85% of the lesser of the fair market value of the shares at: (i) the participant’s entry date into each six-month offering period, or (ii) the end of each six-month offering period. Employees may designate up to 10% of their compensation for the purchase of stock. Included in the share based compensation expense for the three months ended March 31, 2006 is $61,000 for the expense related to the Purchase Plan.

14


Table of Contents

ITEM 2.   MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
     This Management’s Discussion and Analysis of Financial Condition and Results of Operations and other parts of this Quarterly Report on Form 10-Q contain forward-looking statements that involve risks and uncertainties. The words “expects,” “anticipates,” “believes,” “intends,” “will” and similar expressions identify forward-looking statements, which are based on information available to us on the date hereof, and we assume no obligation to update any such forward-looking statements. Our actual results could differ materially from those anticipated in these forward-looking statements as a result of certain factors, including those set forth in “Factors That May Affect Future Operating Results” and elsewhere in this Form 10-Q.
Overview
     Inter-Tel (Nasdaq: INTL), incorporated in 1969, is a single point of contact, full service provider of converged voice and data business communications systems and applications, voice mail systems and networking applications. Our customers include business enterprises, federal, state and local government agencies and non-profit organizations. We market and sell the following products and services:
    Inter-Tel Axxess and Inter-Tel 5000 Network Communications Solutions converged voice and data business communication systems;
 
    integrated voice mail, voice processing and unified messaging systems;
 
    presence management, collaboration, and desk-to-desk video software applications;
 
    managed services, including voice and data network design and traffic provisioning, custom application development, and financial solutions packages (leasing);
 
    networking applications, including the design and implementation of voice and data networks,
 
    maintenance and support services for our products;
 
    Lake Communications converged voice and data business communication systems, including those sold in the United States under the Inter-Tel EncoreCX brand and the Sprint Connection Central brand;
 
    local and long distance calling services and other communications services and peripheral products;
 
    call accounting software, computer-telephone integration (CTI) applications; and
 
    contact center software applications for both Inter-Tel and other communication system providers.
     We have developed a distribution network of direct sales offices, dealers and value added resellers (VARs), which sell our products to organizations throughout the United States and internationally, primarily targeting small-to-medium enterprises, service organizations and governmental agencies. As of March 31, 2006, we had fifty-nine (59) direct sales offices in the United States and a network of hundreds of dealers and VARs primarily in the United States that purchase directly from us or through distributors. Our sales office in Phoenix is the primary location for our national, government and education accounts division, as well as our local, long distance and network services divisions. Our wholesale distribution center is located in Tempe, Arizona, which is the primary location from which we distribute products to our network of direct sales offices, dealers and VARs in North America. In February 2006, we made a strategic change relative to our sales channels. Prior to 2006, the retail and wholesale sales functions were managed separately. In an effort to provide higher levels of support and cooperation between all channels, the two sales channels now both report to our vice president of sales. In addition, we maintain a wholesale distribution office in the United Kingdom that supplies Inter-Tel’s dealers and distributors throughout the UK, Europe, and South Africa. We also have a dealer in Japan. We maintain research and development and software sales offices in Tucson, Arizona; Frederick, Maryland; Washington DC; and in the United Kingdom. Further, as a result of the Lake acquisition in March 2005, we maintain a research and development and wholesale distribution in Dublin, Ireland that supplies Inter-Tel’s dealers and distributors in the UK, Ireland, South Africa, other parts of Europe and Australia.

15


Table of Contents

     On February 28, 2005, Inter-Tel Lake Ltd., a wholly owned Irish subsidiary of Inter-Tel, Incorporated (“Inter-Tel”) executed an agreement for the purchase of 100% of the issued share capital of Lake Communications Limited and certain affiliated entities (collectively, “Lake”) for $28.7 million (including capitalized transaction costs of $0.7 million), plus an earn-out of up to $17.6 million based upon certain targets relating to operating results for Lake through the first eighteen months following the closing date of the transaction. The transaction closed out of escrow on March 4, 2005 upon the release from escrow of closing documentation. Lake, based in Dublin, Ireland, is a provider of converged communications products in the under 40 user market, including EncoreCXÒ and the Sprint Connection Central products currently being sold in the United States. Lake designs and develops its products for sale through a distribution network of telecom operators and distributors, including Inter-Tel in the United States. Lake outsources its manufacturing to third-party suppliers. Lake maintains a research and development and wholesale distribution office in Dublin, Ireland that supplies Inter-Tel’s dealers and distributors in the UK, Ireland, South Africa, other parts of Europe and Australia.
     Key performance indicators that we use to manage our business and evaluate our financial and operating performance include: revenues, costs and gross margins, and cash flows.
     Inter-Tel recognizes revenue from the following significant sources of revenue:
    End-user sales and sales-type leases through our direct sales offices and national, government and education accounts division. We recognize revenue from sales of systems and services to end-user customers upon installation of the systems and performance of the services, respectively, allowing for use by our customers of these systems. We defer pre-payments for communications services and recognize these pre-payments as revenue as the communications services are provided. For our sales-type lease accounting, we record the discounted present values of minimum rental payments under sales-type leases as sales, net of provisions for continuing administration and other expenses over the lease period. We record the lease sales at the time of system sale and installation as discussed above for sales to end user customers, and upon receipt of the executed lease documents. The net rental streams are sold to funding sources on a regular basis with the income streams discounted by prevailing like-term rates at the time of sale. Gains or losses resulting from the sale of net rental payments from such leases are also recorded as net sales.
 
    Dealer and VAR sales. For shipments to dealers and other distributors, our revenue is recognized as products are shipped to the dealers and VARs and services are rendered, because the sales process is complete. Title to these products passes when goods are shipped (free-on-board shipping point). However, in connection with our Lake acquisition, shipments to one international dealer are initially held by that dealer on a consignment basis. Such inventory is owned by Inter-Tel and reported on Inter-Tel’s books and records until the inventory is sold through to third parties, at which time the revenue is recorded.
 
    Resale of long distance. We recognize revenue from long distance resale services as services are provided.
 
    Software Sales. We recognize revenues from sales of software, such as our new Linktivity products discussed above upon shipment to dealers or end-users.
 
    Maintenance and software support. Maintenance and software support revenue is recognized ratably over the term of the maintenance or support agreement.
     Costs and gross margins. Our costs of products sold primarily consist of materials, labor and overhead. Our costs of services performed consist primarily of labor, materials and service overhead. Total costs of goods and services sold increased 3.9%, or $2.0 million, to $53.6 million for the quarter ended March 31, 2006, compared to $51.7 million for the corresponding period in 2005. Our consolidated gross margin percentage was 49.8% in the first quarter of 2006 compared to 51.1% in the first quarter of 2005. Cost of goods sold was impacted in the first quarter of 2006 due to FAS 123R related costs associated with expensing of the value of stock options and employee stock purchase plan shares. Excluding the impact of FAS 123R, our non-GAAP pro forma consolidated gross margin percentage was 49.9% in the first quarter of 2006 compared to our gross margin percentage of 51.1% in the first quarter of 2005. The increase in the dollar amount of the cost of goods sold was primarily attributable to the higher volume of net sales. However, the decrease in gross margin in 2006 compared to 2005 was principally attributable to increased competitive and pricing pressures and product discounts. The gross

16


Table of Contents

margin percentage was also affected by the mix of products sold with a higher percentage of net sales recognized in our local, long distance and network services divisions, national, government and education accounts divisions, and DataNet operations, which generally generate lower gross margins than other divisions within our operating principal segment. Other factors affecting both the increases in costs of goods sold and reductions in overall gross margin percentage are described in greater detail in “Results of Operations” below.
     Sales of systems through our direct sales organization typically generate higher gross margins than sales through our dealers and VARs, primarily because we recognize both the wholesale and retail margins on these sales. Conversely, sales of systems through our dealers and VARs typically generate lower gross margins than sales through our direct sales organization, although direct sales typically require higher levels of selling, general and administrative expenses. In addition, our long distance services and Datanet products typically generate lower gross margins than sales of software and systems. For revenues recognized under sales-leases, we record the costs of systems installed as costs of sales. Our margins may vary from period to period depending upon distribution channel, products and software mix. In the event that sales through our direct sales offices increase as a percentage of net sales, our overall gross margin could improve. Conversely, in the event net sales to dealers or sales of long distance services increase as a percentage of net sales, our overall gross margin could decline.
     Our operating results depend upon a variety of factors, including the volume and timing of orders received during a period, the mix of products sold and the mix of distribution channels, general economic conditions and world events impacting businesses, patterns of capital spending by customers, the timing of new product announcements and releases by us and our competitors, pricing pressures, the cost and effects of acquisitions and the availability and cost of products and components from our suppliers. Historically, a substantial portion of our net sales in a given quarter has been recorded in the third month of the quarter, with a concentration of such net sales in the last two weeks of the quarter. This pattern is attributable to several factors, including the following:
    Customer leases generally expire at end of the month and commence at the beginning of the month, which naturally leads to end-of-period sales. These factors apply to both end-user and dealer sales.
 
    Internal sales compensation programs for our sales personnel are linked to revenues and the sales commissions generally increase at accelerated rates as sales volumes increase. Sales performance bonuses are also frequently tied to quarter-end and year-end performance targets, providing incentives to sales personnel to close business before the end of each quarter.
 
    Some price discounting to our dealer channel occurs during the last month of a quarter or year, and some dealers purchase consistently to take advantage of potential pricing discounts or end-of-quarter promotions. Dealer buying habits have been consistently applied for years.
     In addition, we are subject to seasonal variations in our operating results, as net sales for the first and third quarters are frequently lower than those experienced during the fourth and second quarters, respectively. Net sales from the first quarter of 2006 followed this historical pattern, as sales declined compared to the fourth quarter of 2005, and we do not anticipate a significant change in the historical trend.
     Cash Flows. At March 31, 2006, Inter-Tel’s cash and short-term investments totaled $176.3 million. We also maintain a $10 million unsecured, revolving line of credit with JPMorgan Chase Bank, N.A., which is available through June 30, 2007 and ordinarily used to support international letters of credit to suppliers, if necessary. Historically, our primary source of cash has come from net income plus non-cash charges for depreciation and amortization expenses. We have generated cash from continuing operations in every year since 1986. In 1993, 1995 and 1997, the Company received net proceeds from stock offerings, offset in part by cash expended to repurchase the Company’s common stock in these and other periods. In addition, Inter-Tel historically has paid cash for capital expenditures relating to property and equipment or acquisitions. Inter-Tel has also received cash proceeds from the exercise of stock options and our Employee Stock Purchase Plan. We believe our working capital and credit facilities, together with cash generated from operations, will be sufficient to develop and expand our business operations, to finance acquisitions of additional resellers of telephony products and other strategic acquisitions or corporate alliances, to repurchase shares of the Company’s common stock pursuant to a Board approved

17


Table of Contents

repurchase program of up to $61.2 million remaining from the original authorized total of $75 million announced in February 2005, and to provide adequate working capital for the foreseeable future.
     Our consolidated net sales for the quarters ended March 31, 2006 and 2005 were $106.9 million and $105.6 million, respectively. The 1.2% increase in net sales in the first quarter of 2006 compared to the first quarter of 2005 was due in part to our international operations, mainly our Lake acquisition in Ireland. We recognized three months worth of sales in 2006 compared to only one month in 2005. Sales also increased in local, long distance resale and network services, national, government and education accounts and our DataNet division. This increase in sales was offset in large part by lower revenues from our direct sales offices, including lease finance revenues. We cannot provide assurance that the recent increase in revenue will continue in the future, as we believe businesses may be reluctant to significantly increase spending on enterprise communications systems in the near future. In particular, we believe uncertainty exists in the marketplace caused by the transition of communication systems from circuit-switch to packet-switch architectures, including voice over Internet Protocol (VoIP) systems, and some buyers may delay making investments in new systems.
     We expect enterprises to continue to be concerned about their ability to increase revenues and profitability, due in part to the uncertain economic environment of the past few years. To maintain or improve profitability, we believe that businesses have attempted to reduce costs and capital spending. We expect continued pressure on our ability to generate or expand sales and it is not clear whether enterprise communications spending will improve in the near term. We cannot predict the nature, timing and extent of future enterprise investments in communications systems and as a result, if our net sales will increase.
     The markets we serve have been characterized by rapid technological changes and increasing customer requirements. We have sought to address these requirements through the development of software enhancements and improvements to existing systems and the introduction of new systems, products, and applications. Research and development expenses decreased 1.8% to $8.3 million, or 7.8% of net sales in the first quarter of 2006, compared to $8.5 million, or 8.0% of net sales in the first quarter of 2005. We expect that research and development expenses may vary in absolute dollars and as a percentage of net sales relative to the prior year as we continue to develop and enhance existing and new technologies and products. Inter-Tel’s research and development efforts over the last several years have been focused primarily on the development of converged systems and software, including the Inter-Tel 5000 series and LAN-enabled telephony platforms including the Inter-Tel 7000 series, as well as contact center, presence management and collaboration software and applications, and the development and cost reduction of SIP (Session Initiation Protocol) and IP (Internet Protocol) endpoints and technology. In addition, we have continued the development of, and enhancements to, our Axxess system, including adding new applications, enhancing and developing new IP convergence capabilities and applications, and developing Unified Communications applications.
     We offer our customers a package of lease financing and other managed services under the name TotalSolutionSM (formerly, TotaLease®). TotalSolutionSM provides our customers lease financing, maintenance and support services, fixed price upgrades and other benefits. We finance this program through the periodic resale of lease rental streams to financial institutions. Refer to Note E of Notes to Consolidated Financial Statements for additional information regarding our program.

18


Table of Contents

Results of Operations
     The following table sets forth certain statement of operations data expressed as a percentage of net sales for the periods indicated:
                 
    Three Months Ended
    March 31,
    2006   2005
 
NET SALES
               
Telecommunications systems, software and related
    86.3 %     87.7 %
Resale of local, long distance and network services
    13.7       12.3  
     
TOTAL NET SALES
    100.0       100.0  
 
               
COST OF SALES
               
Telecommunications systems, software and related
    41.6       41.1  
Resale of local, long distance and network services
    8.6       7.8  
     
TOTAL COST OF SALES
    50.2       48.9  
     
GROSS PROFIT
    49.8       51.1  
 
               
Research and development
    7.8       8.0  
Selling, general and administrative
    36.0       36.7  
Amortization of intangibles
    1.1       0.7  
Write-off of in-process research and development costs
          2.5  
Legal judgment and settlement
    1.2        
     
 
               
OPERATING INCOME
    3.7       3.2  
 
               
Interest and other income
    1.2       0.9  
Foreign currency transaction gains (losses)
    0.0       0.1  
Interest expense
    (0.0 )     (0.0 )
     
 
               
INCOME BEFORE INCOME TAXES
    4.9       4.2  
 
               
 
INCOME TAXES
    1.9       2.3  
 
NET INCOME
    3.0 %     1.9 %
    —   -
     Net Sales. Net sales increased 1.2%, or $1.3 million, to $106.9 million in the first quarter of 2006, from $105.6 million in the first quarter of 2005. Sales attributable to our dealer network increased by 2.0%, or $0.4 million, in the first quarter of 2006, compared to the corresponding period in 2005. Sales from our direct sales offices (including revenues from lease financing), decreased 10.7%, or $6.0 million, in the first quarter of 2006 compared to the corresponding period in 2005. The decreased direct office net sales were primarily due to lower than anticipated demand and discounting of prices in connection with the introduction of new products and related transition of such products. Sales from our DataNet division, which sells networking products through our direct sales offices, national, government and education accounts division and dealer channel, increased 15.1%, or $0.5 million, in the first quarter of 2006, compared to the corresponding period in 2005. International revenues increased by 54.8%, or $3.3 million, in the first quarter of 2006, compared to the corresponding period in 2005. This was primarily attributable to our Lake acquisition in March 2005. Lake sales totaled $5.9 million in the first quarter of 2006 compared to $2.6 million in March 2005.
     Sales from our national, government and educational accounts division increased 31.9%, or $1.4 million, in the first quarter of 2006 compared to the corresponding period in 2005. This was attributable in part to the increase in sales dollars from the additional sales reps added in the second half of 2005. Sales from local and long distance and network services (NSG), which includes Inter-Tel NetSolutions (NetSolutions) and Network Services Agency (NSA), increased by 13.3% or $1.7 million in, in the first quarter of 2006, compared to the corresponding period in 2005. Sales from NetSolutions increased 11.4%, or $1.4 million, in the first quarter of 2006 compared to the corresponding period in 2005. This continued

19


Table of Contents

an upward trend of NetSolutions sales despite pricing pressures and significant competition. Sales from NSA, a commission-based sales unit within the local, long distance resale and network services division acting as an agent to sell services for selected RBOC’s (Regional Bell Operating Companies) and CLEC’s (Competitive Local Exchange Carriers), increased 35.6%, or $0.4 million, in the first quarter of 2006 compared to the corresponding period in 2005. This was primarily due to the increased residual revenues on contracts with RBOC’s and CLEC’s.
     Gross Profit. Gross profit for the first quarter of 2006 decreased 1.3% to $53.3 million, or 49.8% of net sales, from $54.0 million, or 51.1% of net sales, in the first quarter of 2005. The decrease in gross profit dollars and gross profit as a percentage of sales was primarily due to sales promotions and discounts on product and services; partially resulting from product transition issues, and also due to the product mix. The gross margin percentage was also affected by higher percentage of net sales recognized in our local, long distance and network services divisions, national, government and education accounts divisions, and DataNet operations, which generally generate lower gross margins than other divisions within our operating principal segment. To a lesser extent, cost of goods sold increased in the first quarter of 2006 compared to the same period in 2005 due to FAS 123R related costs associated with expensing of stock options and employee stock purchase plan shares.
     During the first quarter of 2006, recurring revenues from existing customers in our direct sales, DataNet and national, government and education accounts channels decreased $1.1 million, or 3.6%, from these same channels relative to the first quarter of 2005. However, as a percentage of net sales, recurring revenues increased in these channels, primarily due to the decrease in revenues from our direct sales offices. Existing customers accounted for a significant portion of our net sales from maintenance and other services, software additions and/or upgrades, and other peripheral products such as video conferencing, call logging solutions, wireless endpoints, power protection, wired and wireless headsets, audio conferencing units and networking products during the first quarter of 2006. Our business communications platforms allow for system migration without the complete replacement of hardware, enabling us to offer enhancements and new solutions through software-only upgrades to our existing customers. Consequently, our gross margins are generally higher with recurring revenues because we incur less materials costs relative to new installations. Nonetheless, consolidated margins still declined.
     Sales from NSG, which includes Inter-Tel NetSolutions (NetSolutions) and Network Services Agency (NSA), increased by 13.3%, or $1.7 million, in the first quarter of 2006 as compared to the first quarter of 2005. Although gross margins are generally lower in our long distance division compared to our consolidated gross margins, our gross margins on commissions on network services through NSA generally exceed our consolidated gross margins. The gross margins in NSG increased slightly to 36.7% in the first quarter in 2006 compared to 35.3% in the corresponding period in 2005. Sales from NetSolutions increased 11.4%, or $1.4 million, in the first quarter of 2006 compared to the corresponding period in 2005 despite pricing pressure and significant competition. Increased sales volume has allowed NetSolutions to offer more competitive pricing, which improved sales to our existing customer base. Sales from NSA increased 35.6%, or $0.4 million, in the first quarter of 2006 compared to the corresponding period in 2005. This division generally receives commissions on network services we sell as an agent for RBOCs and these sales carry little to no equipment cost and generated margins of approximately 89.3% in the first quarter of 2006 compared to 86.2% in the corresponding period in 2005.
     We cannot accurately predict future consolidated gross margins because of period-to-period variations in a number of factors, including among others, competitive pricing pressures, sales of systems, software and services through different distribution channels, supplier and agency agreements, and the mix of systems, software and services we sell. In the event that sales through our direct sales offices increase as a percentage of net sales, our overall gross margin could improve. Conversely, in the event net sales to dealers or sales of long distance services increase as a percentage of net sales, our overall gross margin could decline.
     Research and Development. Research and development expenses for the first quarter of 2006 decreased 1.8% to $8.3 million, or 7.8% of net sales, from $8.5 million, or 8.0% of net sales, for the first quarter of 2005. The decreases in research and development expenses for the first quarter ended March 31, 2006 were primarily attributable to the reduction of consultants and third party outsourcing of selected development costs in connection with our efforts to development new products and software, offset in part by increased expenses attributable to FAS 123R expensing of stock options and ESPP shares totaling $0.3 million. In the first quarter ended March 31, 2006, research and development expenses were directed

20


Table of Contents

principally toward the continued development of converged systems and software, including the Inter-Tel 5600 and Inter-Tel 7000 software and systems, contact center, presence and collaboration applications, and IP endpoint development. We expect that research and development expenses may vary in absolute dollars and as a percentage of net sales relative to the prior year as we continue to develop and enhance existing and new technologies and products.
     Selling, general and administrative (SG&A). In the first quarter of 2006, selling, general and administrative expenses decreased 0.5% to $38.5 million, or 36.0% of net sales, from $38.7 million, or 36.7% of net sales, in the first quarter of 2005. Excluding the impact of FAS 123R expenses, pro forma SG&A was $37.8 million, or 35.4% of net sales in the first quarter of 2006, a decrease of 2.3% from the first quarter of 2005. The decrease in absolute dollars was primarily attributable to reduced selling expenses and lower personnel and compensation costs in our direct sales offices. The number of personnel decreased approximately by 150 at March 31, 2006 compared to March 31, 2005. Bad debt expenses also decreased 12.0%, or $150,000 in the first quarter of 2006 compared to the first quarter of 2005. This was offset by increased sales and expenses associated with our Lake acquisition in March 2005, as three full months’ expenses for Lake were included in SG&A in the first quarter of 2006 compared to only one month in the first quarter of 2005. During 2006, we also incurred an increase in professional fees, including higher legal and accounting costs. Even though marketing expenses did not increase in the first quarter of 2006 compared to the first quarter of 2005, in the foreseeable future we will incur additional marketing expenses with the anticipation of the introduction of new releases of Inter-Tel 5600 and Inter-Tel 7000 platforms. We expect that for the foreseeable future selling, general and administrative expenses may increase sequentially in absolute dollars, assuming we increase sales and continue to enhance existing and develop new technologies and products. These expenses may vary, however, as a percentage of net sales.
     Amortization of purchased intangible assets. We adopted Statement of Financial Accounting Standards No. 142, “Goodwill and Other Intangible Assets” (“SFAS 142”) effective in the beginning of fiscal 2002. In accordance with SFAS 142, we ceased amortizing goodwill. We are required to perform goodwill impairment tests on an annual basis and between annual tests in certain circumstances. As of March 31, 2006, no impairment of goodwill has been recognized for 2006. We face the risk that future goodwill impairment tests may result in charges to earnings.
     Amortization of purchased intangible assets included in operating expenses was $1.1 million in the first quarter of 2006, compared to $762,000 in the first quarter of 2005. In addition, $5,000 of amortization was included in research and development expenses for the first quarter of 2006 compared to $55,000 in the first quarter of 2005. The increase in the amortization of purchased intangible assets for the first quarter 2006 compared to the same period in 2005 was primarily related to the additional amortization from the Lake acquisition. For additional information regarding purchased intangible assets, see Note C “Acquisitions and Intangible Assets” to the Condensed Consolidated Financial Statements.
     Write-off of in-process research and development (IPRD) costs. During the first quarter of 2005, Inter-Tel completed the acquisition of Lake (see NOTE C). The aggregate purchase price of the Lake acquisition was allocated to the fair value of the assets and liabilities acquired, of which $2.6 million, or $0.09 per diluted share, was written-off as purchased IPRD. Without this write-off, the Company would have reported non-GAAP net income of $4.5 million ($0.16 per diluted share) for the three months ended March 31, 2005 instead of the $1.9 million ($0.07 per diluted share) reported.
     Interest and Other Income. Interest and other income in 2006 and 2005 consisted primarily of interest income and foreign currency transaction gains or losses. The net increase in interest and other income of $334,000 in the first quarter of 2006 compared to the corresponding period in 2005 was due primarily to higher interest rates. Net foreign currency transaction losses in the first three months of 2006 were $4,000 compared to gains of $52,000 in the first three months of 2005. Interest expense was nominal in both periods, totaling $21,000 in the first three months of 2006 compared to $23,000 in the first three months of 2005.
     Income Taxes. Inter-Tel’s income tax rate for the first quarter of 2006 was 39.2% compared to 55.5% for the first quarter of 2005. The decrease in the rate was primarily attributable to the 2005 write-off of in-process research and development costs in connection with our Lake acquisition, as these costs were

21


Table of Contents

not deductible for tax purposes. The rate decrease was offset in part by the expiration of the research and development credits and the expensing of stock options and ESPP shares pursuant to FAS 123R. Inter-Tel currently expects the full-year 2006 tax rate to be 39.9%, subject to prospective changes in the tax laws or other factors. This pro forma increase compared to 2005 was due to several factors, including stock option expensing and expiration of the research and development credits. The projected pro forma effective tax rate excluding FAS 123R stock option and ESPP expenses and including the research and development credits would have been 34.8% in 2006. The 2006 rate is subject to change based on the projected results of operations and other factors identified above.
     Net Income. Net income for the first quarter of 2006 was $3.2 million ($0.12 per diluted share), an increase of 63.5% compared to net income of $2.0 million ($0.07 per diluted share) in the first quarter of 2005.
     The increase in net income for the first quarter of 2006 compared to the corresponding period in 2005 was primarily attributable to the $2.6 million in-process research and development charge in 2005 that was not tax deductible, offset in part by the 2006 legal settlement costs of $1.3 million and the 2006 share based compensation expense of $1.1 million. Additionally, interest income was higher in 2006 by $0.3 million and income tax expense was lower in 2006 by $0.4 million.
Inflation/Currency Fluctuation
     Inflation and currency fluctuations have not previously had a material impact on Inter-Tel’s operations. International procurement agreements have traditionally been denominated in U.S. currency. Moreover, a significant amount of contract manufacturing has been or may be moved to alternative sources. The expansion of international operations in the United Kingdom and Europe and increased sales, if any, in Ireland, Europe, South Africa, and Australia as a result of the 2005 Lake acquisition could result in higher international sales as a percentage of total revenues; however, international revenues do not currently represent a significant portion of our total revenues.
Liquidity and Capital Resources
                 
    Three Months Ended
    March 31,
(In thousands)   2006   2005
 
Net cash (used in) provided by operating activities
  $ 9,850     $ (2,407 )
Net cash (used in) provided by investing activities
    1,558       (28,463 )
Net cash provided by financing activities
    (395 )     3,900  
Effect of exchange rate changes
    412       464  
     
Increase (decrease) in cash and equivalents
    11,425       (26,506 )
Cash and equivalents at beginning of period
    103,774       152,330  
     
Cash and equivalents at end of period
  $ 115,199     $ 125,824  
     
     At March 31, 2006, cash and equivalents ($115.2 million) and short-term investments ($61.1 million) totaled $176.3 million, which represented an increase of approximately $8.8 million from the $167.5 million total at December 31, 2005. In addition, there were no long-term investments in marketable debt securities at March 31, 2006 or at December 31, 2005, compared to a balance of $5.9 million at March 31, 2005. We maintain a $10 million unsecured, revolving line of credit that is available through June 30, 2007. Under the credit facility, we have the option to borrow at a prime rate or adjusted LIBOR interest rate. Historically, we have used the credit facility primarily to support international letters of credit to suppliers. As of March 31, 2006, none of the credit line was used. The remaining cash balances may be used for acquisitions, strategic alliances, working capital, dividends, and general corporate purposes.
     Net cash provided by operating activities totaled $9.9 million for the three months ended March 31, 2006, compared to $2.4 million used in operating activities for the corresponding period in 2005. Cash provided by operating activities in the first three months of 2006 primarily resulted from net income plus non-cash charges for depreciation and amortization expenses, provision for losses, share based compensation expenses, and changes in operating assets and liabilities, offset in part by reduced deferred

22


Table of Contents

income taxes. Cash used in operating activities in the first three months of 2005 was primarily the result of an $11.4 million change in operating assets and liabilities (including e-Rate program accrual of $8.5 million), offset by cash generated from profitable operations, adding back non-cash items such as depreciation, amortization, purchased in process research and development and provisions for losses. Cash provided by the change in operating assets and liabilities totaled $2.2 million in the first three months of 2006 primarily due to reduced net investment in sales-leases, partially offset by increased receivables, inventory and accrued expenses. We expect to expand sales through our direct sales offices and dealer networks, which is expected to require the expenditure of working capital for increased accounts receivable, inventories and net investment in sales-leases.
     Net cash provided by investing activities totaled $1.6 million for the quarter ended March 31, 2006, compared to cash used in investing activities of $28.5 million for the quarter ended March 31, 2005. The change from 2005 to 2006 was primarily a result of $27.6 million in cash used for acquisitions in the first quarter of 2005, whereas no cash was used for acquisitions in the first quarter of 2006. Cash used to purchase available for sale investments totaled $16.7 million in the first three months of 2006, offset by $19.3 million in maturities and sales of available for sale and held-to-maturity investments. Cash used for capital expenditures totaled $1.0 million in the first three months of 2006 compared to $2.2 million for the corresponding period in 2005. Cash generated from maturities and sales of available for sale and held-to-maturity investments totaled $10.3 million in the first three months of 2005, offset by cash used to purchase available for sale and held-to-maturity investments totaling $11.6 million.
     Net cash used in financing activities totaled $0.4 million for the quarter ended March 31, 2006, compared to cash provided by financing activities of $3.9 million for the corresponding period in 2005. Net cash used for cash dividends totaled $2.1 million in the first quarter of 2006 compared to $1.8 million for the same period for 2005. Net cash provided by proceeds from the exercise of stock options totaled $1.3 million in the first quarter of 2006 compared to $5.7 million in the same period for 2005. During the first quarter of 2006 and 2005, we reissued treasury shares through stock option exercises and issuances, with the proceeds received totaling less than the cost basis of the treasury stock reissued. Accordingly, the differences were recorded as reductions to retained earnings of $0.8 million and $1.3 million in 2006 and 2005, respectively.
     We offer to our customers lease financing and other services, including our TotalSolutionSM (formerly Totalease) program, through our Inter-Tel Leasing, Inc. subsidiary. We fund our TotalSolutionSM program in part through the sale to financial institutions of rental payment streams under the leases. Sold lease rentals totaling $274.5 million and $270.3 million remained unbilled at March 31, 2006 and December 31, 2005, respectively. We are obligated to repurchase such income streams in the event of defaults by lease customers and, accordingly, maintain reserves based on loss experience and past due accounts. Although, to date, we have been able to resell the rental streams from leases under the TotalSolutionSM program profitably and on a substantially current basis, the timing and profitability of lease resales could impact our business and operating results, particularly in an environment of fluctuating interest rates and economic uncertainty. If we are required to repurchase rental streams and realize losses thereon in amounts exceeding our reserves, our operating results will be adversely affected.
     On January 5, 2005, the Company received court approval of a civil settlement agreement (the “Civil Settlement”) and a criminal plea agreement (the “Plea Agreement”) with the United States of America, each dated as of December 8, 2004 and disclosed on that same date. The court approval of the Civil Settlement and Plea Agreement resolved the investigation of the Department of Justice into the participation of Inter-Tel Technologies, Inc., the Company’s wholly-owned subsidiary (“Technologies”) in a federally administered “e-Rate program” to connect schools and libraries to the Internet. In connection with the Civil Settlement, Technologies paid a penalty of $6.7 million and forgave the collection of certain accounts receivable of $0.3 million related to Technologies’ participation in the e-Rate program. In connection with the Plea Agreement, Technologies entered guilty pleas to charges of mail fraud and an antitrust violation. Under the Plea Agreement, Technologies paid a fine of $1.7 million and is observing a three-year probationary period, which has, among other things, required Technologies to implement a comprehensive corporate compliance program. The resolution has cost Inter-Tel approximately $9.5 million in total, including criminal fines, civil settlement and restitution, uncompensated e-Rate work, accounts receivable forgiveness, and related remaining attorneys’ fees and other expenses. The payments constituting the primary components of the settlement are not tax deductible. The effect of the resolution on 2004 results of

23


Table of Contents

operations was a reduction to net income by approximately $9.0 million, after considering (1) accounts receivable reserves previously accrued and (2) an income tax benefit of approximately $0.3 million related to attorneys’ fees and other expenses.
     During the second quarter of 2005, we identified variances in our sales processes as they relate to certain terms included in the U.S. General Services Administration (GSA) pricing and trade agreement requirements applicable to our business. As a result of this identification, Inter-Tel made voluntary self-disclosure of the matter to the Inspector General of the GSA. The potential variances relate primarily to compliance with certain pricing thresholds and compliance with trade agreements that are applicable to transactions with certain government agencies. We continue to review our compliance and have taken appropriate corrective measures with respect to these potential variances. In the second quarter of 2005, we accrued $1.8 million in estimated pre-tax adjustments, including reductions in net sales and increases to costs, fines and penalties that may be incurred to correct this issue, of which we have paid $1.2 million through March 31, 2006. Our estimate at March 31, 2006 remains the same as the total identified as of the end of the second quarter of 2005. The total sales potentially subject to the GSA agreements were approximately $5.5 million during the period from March 28, 2001 through June 10, 2005. Our current contract with the GSA expires in June 2006, but we have requested and expect to receive a five-year contract extension.
     In the first quarter of 2006, the Company settled another legal matter in connection with a longstanding dispute with a former international dealer that existed as of December 31, 2005. The Company recorded an accrual for the settlement amount and related fourth quarter legal fees as of December 31, 2005. The settlement plus related fourth quarter legal fees totaled $1.6 million. Additional legal fees totaling approximately $1.3 million were recorded as period costs during the first quarter of 2006 relating to this matter.
     We believe our working capital and credit facilities, together with cash generated from operations, will be sufficient to develop and expand our business operations, to finance acquisitions of additional resellers of telephony products and other strategic acquisitions or corporate alliances, to fund quarterly dividends to shareholders, to repurchase shares of the Company’s common stock pursuant to a Board approved repurchase program, and to provide adequate working capital for the foreseeable future. However, to the extent additional funds are required in the future to address working capital needs and to provide funding for capital expenditures, expansion of the business or additional acquisitions, we will seek additional financing. There can be no assurance additional financing will be available when required or on acceptable terms.
Off-Balance Sheet Arrangements
     As part of our ongoing business, we do not participate in transactions that involve unconsolidated entities or financial partnerships, such as entities often referred to as structured finance or special purpose entities, which have been established for the purpose of facilitating off-balance sheet arrangements or other contractually narrow or limited purposes. However, we offer to our customers lease financing and other services through our Inter-Tel Leasing, Inc. subsidiary. We fund our TotalSolutionSM program in part through the sale to financial institutions of rental payment streams under the leases. Such financial institutions have the option to require us to repurchase such income streams, subject to limitations, in the event of defaults by lease customers and, accordingly, we maintain reserves based on loss experience and past due accounts. For more information regarding our lease portfolio and financing, please see “Liquidity and Capital Resources” and Note E of Notes to Condensed Consolidated Financial Statements.
Critical Accounting Policies and Estimates
     The methods, estimates and judgments we use in applying our most critical accounting policies have a significant impact on the results we report in our consolidated financial statements. We evaluate our estimates and judgments on an on-going basis. We base our estimates on historical experience and on assumptions that we believe to be reasonable under the circumstances. Our experience and assumptions form the basis for our judgments about the carrying value of assets and liabilities that are not readily apparent from other sources. Actual results may vary from what we anticipate and different assumptions or estimates about the future could change our reported results. We believe the following accounting policies

24


Table of Contents

are the most critical to us, in that they are important to the portrayal of our financial statements and they require our most difficult, subjective or complex judgments in the preparation of our consolidated financial statements:
     Revenue Recognition. Revenue is recognized pursuant to Staff Accounting Bulletin No. 104 (SAB 104), “Revenue Recognition in Financial Statement.” Accordingly, revenue is recognized when all four of the following criteria are met: (i) persuasive evidence that arrangement exists; (ii) delivery of the products and/or services has occurred; (iii) the selling price is both fixed and determinable and; (iv) collectibility is reasonably probable. Revenue derived from sales of systems and services to end-user customers is recognized upon primary installation of the systems and performance of the services, respectively, allowing for use by our customers of these systems. Pre-payments for communications services are deferred and recognized as revenue as the communications services are provided.
     For shipments to dealers and other distributors, our revenues are recorded as products are shipped and services are rendered, because the sales process is complete. These shipments are primarily to third-party dealers and distributors, and title passes when goods are shipped (free-on-board shipping point). Long distance services revenues are recognized as service is provided. We provide a number of incentives, promotions and awards to certain dealers and other distributors. These incentives primarily represent discounts (which are recognized as a reduction of sales), advertising allowances and awards (which are recognized as marketing expense) and management assistance (which is expensed as incurred).
     Revenues for sales of software to dealers or end-users are generally recognized upon shipment. Revenues related to software support and maintenance agreements are recognized ratably over the life of the support or maintenance agreements.
     Sales-Leases. For our sales-type lease accounting, we follow the guidance provided by FASB Statement No. 13, Accounting for Leases, and FASB Statement No. 140, Accounting for Transfers and Servicing of Financial Assets and Extinguishments of Liabilities – A Replacement of FASB Statement No. 125. We record the discounted present values of minimum rental payments under sales-type leases as sales, net of provisions for continuing administration and other expenses over the lease period. We record the lease sales at the time of system sale and installation pursuant to Staff Accounting Bulletin No. 104, as discussed above for sales to end user customers. The costs of systems installed under these sales-leases are recorded as costs of sales. The net rental streams are sold to funding sources on a regular basis with the income streams discounted by prevailing like-term rates at the time of sale. Gains or losses resulting from the sale of net rental payments from such leases are recorded as net sales. We establish and maintain reserves against potential recourse following the resales based upon historical loss experience, past due accounts and specific account analysis. The allowance for uncollectible minimum lease payments and recourse liability at the end of the period represent reserves against the entire lease portfolio. Management reviews the adequacy of the allowance on a regular basis and adjusts the allowance as required. These reserves are either netted in the accounts receivable, current and long-term components of “Net investments in Sales-Leases” on the balance sheet, or included in long-term liabilities on our balance sheet for off-balance sheet leases.
     Historically, our reserves have been adequate to cover write-offs. Our total reserve for losses related to the entire lease portfolio, including amounts classified as accounts receivable in our balance sheet, increased slightly from 5.4% at December 31, 2005 to 5.5% at March 31, 2006, primarily as a result of reviews of our write-off experience and accounts receivable agings. Should the financial condition of our customers deteriorate in the future, additional reserves in amounts that could be material to the financial statements could be required.
     Share Based Compensation. Under SFAS 123R, share-based compensation cost is measured at the grant date, based on the estimated fair value of the award, and is recognized as expense over the employee’s requisite service period. As of January 1, 2006 and March 31, 2006, the Company had no unvested awards with market or performance conditions. The Company adopted the provisions of SFAS No. 123R on January 1, 2006, the first day of the Company’s fiscal year 2006, using a modified prospective application, which provides for certain changes to the method for recognizing share-based compensation. Under the modified prospective application, prior periods are not revised for comparative purposes. The

25


Table of Contents

provisions of SFAS No. 123R apply to new awards and to awards that are outstanding with future service periods on the effective date. Estimated compensation expense for awards outstanding with future service periods at the effective date will be recognized over the remaining service period using the compensation cost calculated for pro forma disclosure purposes under FASB Statement No. 123, “Accounting for Stock-Based Compensation” (“SFAS No. 123”).
     Goodwill and Other Intangible Assets. On January 1, 2002, Inter-Tel adopted SFAS No. 141, Business Combinations, and SFAS No. 142, Goodwill and Other Intangible Assets. Purchase prices of acquired businesses that are accounted for as purchases have been allocated to the assets and liabilities acquired based on the estimated fair values on the respective acquisition dates. Based on these values, the excess purchase prices over the fair value of the net assets acquired were allocated to goodwill.
     Prior to January 1, 2002, Inter-Tel amortized goodwill over the useful life of the underlying asset, not to exceed 40 years. On January 1, 2002, Inter-Tel began accounting for goodwill under the provisions of SFAS Nos. 141 and 142 and discontinued the amortization of goodwill after January 1, 2002. As of March 31, 2006, Inter-Tel had gross goodwill of $34.9 million and accumulated amortization of $5.0 million. Inter-Tel completed one acquisition through March 31, 2006 and one in 2005 and has not recorded any amortization for these acquisitions on amounts allocated to goodwill in accordance with SFAS No. 141.
     The Company performs an annual impairment test on Goodwill using the two-step process prescribed in SFAS No. 142. The first step is a screen for potential impairment, while the second step measures the amount of the impairment, if any. In addition, the Company will perform impairment tests during any reporting period in which events or changes in circumstances indicate that an impairment may have incurred. Inter-Tel performed the first step of the required impairment tests for goodwill as of December 31, 2005 and determined that goodwill was not impaired and as of that date it was not necessary to record any impairment losses related to goodwill. At March 31, 2006 and December 31, 2005, $27.7 million, of the Company’s goodwill, net of amortization, related to the Company’s principal segment and $2.1 million related to the Resale of Local, Long Distance and Network Services segment. There is only one reporting unit (i.e., one component) as defined in paragraph 30 of SFAS 142 within each of the Company’s two operating segments as defined in paragraph 10 of SFAS 131. Therefore the reporting units are identical to the segments. Fair value has been determined for each segment in order to determine the recoverability of the recorded goodwill. At December 31, 2005, the Company primarily considered an allocated portion of the market capitalization for the entire Company using average common stock prices in determining that no impairment had occurred. This allocated market capitalization value far exceeded the net carrying value of the goodwill included in the financial statements. Therefore, the second step for potential impairment was unnecessary.
     The Company evaluates the remaining useful lives of its purchased intangible assets, all of which are subject to amortization, each reporting period. Any changes to estimated remaining lives prospectively effect the remaining period of amortization. In addition, the purchased intangible assets are reviewed for possible impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. A loss would be recognized for any excess of the carrying amount over the estimated fair value. As of March 31, 2006, Inter-Tel had gross purchased intangible assets of $36.1 million and accumulated amortization of $13.6 million.
     At March 31, 2006 and December 31, 2005, goodwill, net of accumulated amortization, totaled $29.8 million. Other acquisition-related intangibles, net of accumulated amortization, totaled $22.5 million at March 31, 2006 and $23.7 million at December 31, 2005. Accumulated amortization through March 31, 2006 was $18.6 million, including $5.0 million of accumulated amortization attributable to goodwill and $13.6 million of accumulated amortization of other acquisition-related intangibles. Accumulated amortization through December 31, 2005 was $17.5 million, including $5.0 million of accumulated amortization attributable to goodwill and $12.5 million of accumulated amortization of other acquisition-related intangibles. Other acquisition-related intangibles, comprised primarily of developed technology (5-10 year lives), customer lists (5-8 year lives) and non-competition agreements (2-8 year lives), are amortized on a straight-line basis. The useful lives for developed technology are based on the remaining lives of patents acquired or the estimated useful life of the technology, whichever is shorter. The useful lives of the customer lists are based on the expected period of value for such lists. The useful lives for non-competition agreements are based on the contractual terms of the agreements.

26


Table of Contents

     Allowance for Doubtful Accounts. We maintain allowances for doubtful accounts for estimated losses resulting from the inability of our customers to make required payments. Additional reserves or allowances for doubtful accounts are recorded for our sales-type leases, discussed above in “Sales-Leases.” We establish and maintain reserves against estimated losses based upon historical loss experience, past due accounts and specific account analysis. Management reviews the level of the allowances for doubtful accounts on a regular basis and adjusts the level of the allowances as needed. In evaluating our allowance we consider accounts in excess of 60 days old as well as other risks in the more current portions of the accounts included. At March 31, 2006, our allowance for doubtful accounts for accounts receivable were $6.2 million of our $50.5 million in gross accounts receivable. If the financial condition of our customers or channel partners were to deteriorate, resulting in an impairment of their ability to make payments, additional allowances may be required.
     Inventories. We value our inventories at the lower of cost (principally on a standard cost basis, which approximates the first-in, first-out (FIFO) method) or market. Significant management judgment is required to determine possible obsolete or excess inventory and we make our assessment primarily on a significant product-by-product basis and consider whether such products turned in the immediately preceding twelve-month period, adjusted for expected changes in projected sales or marketing demand. Inventory on hand may exceed future demand either because the product is outdated or obsolete, or because the amount on hand is more than can be used to meet estimated future needs. We consider criteria such as customer demand, product life cycles, changing technologies, slow moving inventory and market conditions. We write down our excess and obsolete inventory equal to the difference between the cost of inventory and the estimated market value. In estimating obsolescence, we primarily evaluate estimates of demand over a 12-month period and provide for inventory on hand in excess of the estimated 12-month demand. If actual customer demand, product life cycles, changing technologies and market conditions are less favorable than those projected by management, additional inventory write-downs may be required in the future.
     Contingencies. We are a party to various claims and litigation in the normal course of business. Management’s current estimated range of liability related to various claims and pending litigation is based on claims for which our management can estimate the amount and range of loss, or can estimate a minimum amount of a loss. Because of the uncertainties related to both the amount and range of loss on the remaining pending claims and litigation, management is unable to make a reasonable estimate of the liability that could result from an unfavorable outcome. As additional information becomes available, we will assess the potential liability related to our claims and pending litigation, revise our estimates and accrue for any losses to the extent that they are probable and the amount is estimable. Such revisions in our estimates of the potential liability could materially impact our results of operations and financial position. However, at March 31, 2006, management did not believe that the ultimate impact of various claims and pending litigation would have a materially adverse impact on the Company.
ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
     The following discussion about our market risk disclosures involves forward-looking statements. Actual results could differ materially from those projected in the forward-looking statements. We are exposed to market risk related to changes in interest rates and foreign currency exchange rates. We do not use derivative financial instruments.
INVESTMENT PORTFOLIO. We do not use derivative financial instruments in our investment portfolio. Inter-Tel maintains a portfolio of highly liquid cash equivalents typically maturing in three months or less as of the date of purchase. Inter-Tel places its investments in instruments that meet high credit quality standards, as specified in our investment policy guidelines.
     The Company also maintains short-term and long-term investments. Those investments that are classified as available for sale have been recorded at fair value, which approximates cost. Those investments that are classified as held-to-maturity have been recorded at cost and amortized to face value. Short-term investments include certificates of deposit, auction rate certificates, auction rate preferred securities, municipal preferred securities, federal agency issues and mutual funds. The auction rate securities are adjustable-rate securities with dividend rates that are reset periodically by bidders through periodic “Dutch auctions” generally conducted every 7 to 49 days by a trust company or broker/dealer on

27


Table of Contents

behalf of the issuer. The Company believes these securities are highly liquid investments through the related auctions; however, the collateralizing securities have stated terms of up to thirty-four (34) years. The long-term investments consist of federal agency issues. Both the short-term and long-term instruments are rated A or higher by Standard & Poor’s Ratings Group, or equivalent. The Company’s investments are intended to establish a high-quality portfolio that preserves principal, meets liquidity needs, avoids inappropriate concentrations and delivers an appropriate yield in relationship to the Company’s investment guidelines and market conditions. Given the short-term nature of the majority of these investments, and that we have no borrowings outstanding, we are not subject to significant interest rate risk.
LEASE PORTFOLIO. We offer to our customers lease financing and other services, including our TotalSolutionSM program, through our Inter-Tel Leasing subsidiary. We fund these programs in part through the sale to financial institutions of rental payment streams under the leases. Upon the sale of the rental payment streams, we continue to service the leases and maintain limited recourse on the leases. We maintain reserves for loan losses and doubtful accounts on all leases based on historical loss experience, past due accounts and specific account analysis. Although to date we have been able to resell the rental streams from leases under our lease programs profitably and on a substantially current basis, the timing and profitability of lease resales could impact our business and operating results, particularly in an environment of fluctuating interest rates and economic uncertainty. If we were required to repurchase rental streams and realize losses thereon in amounts exceeding our reserves, our operating results could be materially adversely affected. See “Liquidity and Capital Resources” and “Critical Accounting Policies and Estimates” in Management’s Discussion and Analysis for more information regarding our lease portfolio and financing.
IMPACT OF FOREIGN CURRENCY RATE CHANGES. We invoice the customers of our international subsidiaries primarily in the local currencies of our subsidiaries for product and service revenues. Inter-Tel is exposed to foreign exchange rate fluctuations as the financial results of foreign subsidiaries are translated into U.S. dollars in consolidation. The impact of foreign currency rate changes has historically been insignificant.
ITEM 4. CONTROLS AND PROCEDURES
     Evaluation of disclosure controls and procedures. Except as discussed in the following paragraph, our management evaluated, with the participation of our Chief Executive Officer and our Chief Financial Officer, the design and operation of our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended, or the “Exchange Act”) as of the end of the period covered by this Quarterly Report on Form 10-Q. Based on this evaluation, our management, including our Chief Executive Officer and Chief Financial Officer have concluded that our disclosure controls and procedures are designed, and are effective to give reasonable assurance that information we are required to disclose in reports that we file or submit under the Exchange Act, is recorded, processed, summarized and reported within the time periods specified in Securities and Exchange Commission rules and forms and to ensure that information required to be disclosed in the reports filed or submitted under the Exchange Act is accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, in a manner that allows timely decisions regarding required disclosure.
On February 28, 2005, the Company completed the acquisition of Lake. The recorded cost of the acquisition including capitalized transaction costs was $28.7 million. Net revenues from the Lake subsidiary included in the consolidated net income for the quarter ended March 31, 2006 were $5.9 million. See Note C to the Condensed Consolidated Financial Statements for further discussion of this acquisition. We have not completed our evaluation of the design and operation of the disclosure controls and procedures for this consolidated subsidiary as of March 31, 2006.
     Changes in internal controls over financial reporting. There were no changes in our internal controls over financial reporting that occurred during the period covered by this Quarterly Report on Form 10-Q that have materially affected, or are reasonably likely to materially affect, our internal controls over financial reporting.

28


Table of Contents

INTER-TEL, INCORPORATED AND SUBSIDIARIES
PART II. OTHER INFORMATION
ITEM 1. LEGAL PROCEEDINGS
We are involved from time to time in litigation incidental to our business. We believe that the outcome of current litigation will not have a material adverse effect upon our business, financial condition or results of operations and will not disrupt our normal operations.
ITEM 1A. RISK FACTORS
FACTORS THAT MAY AFFECT FUTURE OPERATING RESULTS
     This Report on Form 10-Q contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended and Section 21E of the Securities Exchange Act of 1934, as amended. Actual results could differ materially from those projected in the forward-looking statements as a result of many risk factors including, without limitation, those set forth under “Factors That May Affect Future Results Of Operations” below. In evaluating Inter-Tel’s business, shareholders and prospective investors should consider carefully the following factors in addition to the other information set forth in this document.
Risks Related to Our Business
Our operating results have historically depended on a number of factors, and these factors may cause our operating results to fluctuate in the future.
     Our quarterly operating results have historically depended on, and may fluctuate in the future as a result of, many factors including:
    volume and timing of orders received during the quarter;
 
    gross margin fluctuations associated with the mix of products sold;
 
    the mix of distribution channels;
 
    general economic conditions and the condition of the markets our business addresses;
 
    patterns of capital spending by customers;
 
    the timing of new product announcements and releases by us and our competitors and other competitive factors;
 
    pricing pressures;
 
    the cost and effects of acquisitions;
 
    the availability and cost of products and components from our suppliers, including shipping and manufacturing problems associated with subcontracted vendors;
 
    the impact on our business of the e-Rate settlement, possible FCC debarment, and expected fines and penalties associated with the GSA variances and noncompliance which could affect both our government business and our commercial business;
 
    the impact on our business of settlements, continuing litigations, proceedings and other contingencies, which could affect our business;
 
    the impact on our business of costs and uncertainties resulting from shareholder actions, including any action initiated by Steven G. Mihaylo, who beneficially owns approximately 19.7% of Inter-Tel's Common Stock, and actual or potential proxy contests or tender offers;
 
    the potential impact of new accounting pronouncements such as FAS 123R;
 
    national and regional weather patterns; and
 
    threats of or outbreaks of war, hostilities, terrorist acts or other civil disturbances.
     In addition, we have historically operated with a relatively small backlog (excluding our contractual maintenance arrangements and contracts associated with long distance resale activity), with sales and operating results in any quarter depending principally on orders booked and shipped in that quarter. In the past, we have recorded a substantial portion of our net sales for a given quarter in the third month of that quarter, with a concentration of such net sales in the last two weeks of the quarter. Market demand for investment in capital equipment such as business communications systems and associated call processing and voice processing software applications depends largely on general economic conditions and can vary

29


Table of Contents

significantly as a result of changing conditions in the economy as a whole, as well as heightened competitive pressures. We cannot assure you that we can continue to be successful operating with a small backlog or whether historical backlog trends will continue in the future.
     Our expense levels are based in part on expectations of future sales and, if sales levels do not meet expectations, our operating results could be harmed. In addition, because sales of business communications systems through our dealers, including dealers from our acquired Lake operations, typically produce lower gross margins than sales through our direct sales organization, operating results have varied, and will continue to vary based upon the mix of sales through direct and indirect channels. In addition, in the recent past we have derived a significant part of our revenue from recurring revenue streams, which typically produce higher gross margins. If we do not maintain recurring revenue streams at current or historic levels, our operating results would suffer unless we significantly increased sales to new customers. Moreover, particularly in an environment of fluctuating interest rates, the timing and profitability of lease resales from quarter to quarter could impact operating results. Long distance and DataNet sales, which typically carry lower gross margins than our core business, have grown in recent periods at a faster rate than our overall net sales, although gross margins may fluctuate in these divisions from period to period. Consolidated gross margins could be harmed if long distance calling services continue to increase as a percentage of net sales or if gross margins from this division decline. We also experience seasonal fluctuations in our operating results, as net sales for the first quarter is frequently less than the fourth quarter, and net sales for the third quarter is frequently less than the second quarter. As a result of these and other factors, we have historically experienced, and could continue to experience in the future, fluctuations in net sales and operating results on a quarterly basis.
Our market is subject to rapid technological change and to compete successfully, we must continually introduce new and enhanced products and services that achieve broad market acceptance.
     The market for our products and services is characterized by rapid technological change, evolving industry standards and vigorous customer demand for new products, applications and services. To compete successfully, we must continually enhance our existing telecommunications products, related software and customer services, and develop new technologies and applications in a timely and cost-effective manner. If we fail to introduce new products and services that achieve broad market acceptance and on a timely basis, or if we do not adapt our existing products and services to customer demands or evolving industry standards, our business could be significantly harmed. Problems and delays associated with new product development have in the past contributed to lost sales. In particular, we believe that the delayed roll-out of the Inter-Tel 5000 Network Communication Platform contributed to lost sales in 2005 and 2006. In addition, current competitors or new market entrants may offer products, applications or services that are better adapted to changing technology or customer demands and that could render our products and services unmarketable or obsolete. This could lead to write-downs of inventory that could be material to our results of operations.
     During the first quarter of 2006, Inter-Tel announced the future release of the Inter-Tel 5600 and Inter-Tel 7000 products, both of which address larger IP PBX configurations. If the products are released late or are not broadly commercially accepted, then the company’s financial performance would likely be materially and adversely affected.
     In addition, if the markets for collaboration applications, Internet Protocol network products, SIP products and applications, or related products fail to develop or continue to develop more slowly than we anticipate, or if we are unable for any reason to capitalize on any of these emerging market opportunities, our business, financial condition and operating results could be significantly harmed.
Our future success largely depends on increased commercial acceptance of our Inter-Tel 5000 series and Inter-Tel 7000 Network Communications Solutions, Axxess® system, the Lake OfficeLink product (branded EncoreCX® in North America), the Lake Sigma product (branded Sprint Connection CentralTM in North America), speech recognition, Interactive Voice Response, presence management, collaboration, messaging products, Session Initiation Protocol (SIP) applications, and related computer-telephony products.
     Over the past two years, we have introduced a number of new products and platforms, including: Enterprise® Conferencing and Enterprise® Instant Messaging software, a SIP-based web and audio conferencing application; Inter-Tel Webconferencing and Inter-Tel Remote support (collaboration)

30


Table of Contents

solutions; Model 8500 series digital endpoints; Model 8600 series Multi-protocol SIP endpoints; the Inter-Tel 5000 Network Communications Platform and updates; enhanced convergence features on the Axxess system; integrated web collaboration and video conferencing capabilities into our Unified Communicator® application, and several other telephony-related products. In recent history, sales of our Axxess business communications systems and related software have comprised a substantial portion of our net sales. Our future success depends, in large part, upon increased commercial acceptance and adoption of the products or platforms identified above, including the Axxess system, the Inter-Tel 5000 series and Inter-Tel 7000 Network Communications products, the Unified Communicator® products, Contact Center Suite ACD products, web and audio conferencing collaboration technology, the Lake Communications converged systems and software, SIP standards-based applications and devices, new speech recognition and Interactive Voice Response products, and future upgrades and enhancements to these products and networking platforms. We cannot assure you that these products or platforms will achieve commercial acceptance in the future.
We have many competitors and expect new competitors to enter our market, which could increase price competition and spending on research and development and which may impair our ability to compete successfully.
     The markets for our products and services are extremely competitive and we expect competition to increase in the future. Our current and potential competitors in our primary business segments include:
    PABX, converged systems and IP-PBX providers, distributors, or resellers such as Adtran, Alcatel, Altigen, Avaya, Cisco Systems, 3Com, EADS Telecom, Iwatsu, Interactive Intelligence, Lucky Goldstar, Mitel, NEC, Nortel, Panasonic, Samsung, ShoreTel, Siemens, Toshiba, Vertical Networks/ArtiSoft/Comdial and Vodavi;
 
    large data routing and convergence companies such as 3Com, Adtran and Cisco Systems;
 
    voice processing applications providers such as ADC, InterVoice-Brite, Active Voice (a subsidiary of NEC America), Avaya, and Captaris (formerly AVT);
 
    web collaboration product and service providers, such as Centra, eDial (a division of Alcatel), IBM, Microsoft, Raindance Communications, and WebEx;
 
    hosting service providers such as Layered Technologies and Vonage using servers to host call processing functions that have traditionally been owned by customers;
 
    long distance services providers such as AT&T, MCI, Qwest and Sprint;
 
    large computer and software corporations such as IBM, HP, Intel and Microsoft;
 
    peer-to-peer softphone services such as Skype (which recently announced an agreement to be acquired by eBay);
 
    regional Bell operating companies, or RBOCs, competitive local exchange companies, or CLECs; cable television companies, IP Centrex service providers, and satellite and other wireless and wireline broadband service providers offering IP centrex services such as AT&T, Covad, Level-3, Qwest, SBC, and Time-Warner Telecom; and
 
    independent leasing companies that provide telecom equipment financing.
     These and other companies may form strategic relationships with each other to compete with us. These relationships may take the form of strategic investments, joint-marketing agreements, licenses or other contractual arrangements. Strategic relationships and business combinations could increase our competitors’ ability to address customer needs with their product and service offerings that are broader than the product and service offerings we provide.
     Many of our competitors and potential competitors have substantially greater financial, customer support, technical and marketing resources, larger customer bases, longer operating histories, greater name recognition and more established relationships in the industry than we do. We cannot be sure that we will have the resources or expertise to compete successfully, particularly as the market for IP network voice communications evolves and competitors like Cisco become more prominent in our industry. Compared to us, our competitors may be able to:
    offer broader product and service offerings;
 
    develop and expand their product and service offerings more quickly;
 
    offer greater price discounts or make substantial product promotions;
 
    adapt to new or emerging technologies and changing customer needs faster;
 
    take advantage of acquisitions and other opportunities more readily;

31


Table of Contents

    negotiate more favorable licensing agreements with vendors;
 
    devote greater resources to the marketing and sale of their products; and
 
    address customers’ service-related issues more adequately.
     Some of our competitors may also be able to provide customers with additional benefits at lower overall costs or to reduce their gross margins aggressively in an effort to increase market share. We cannot be sure we will be able to match cost reductions by our competitors. In recent periods, due to competitive pressures, we have discounted pricing on our telephone systems and offered promotions and these actions have negatively impacted our revenues, gross margins and operating results. In addition, we believe there is likely to be further consolidation in our markets, which could lead to having even larger and more formidable competition and other forms of competition that could cause our business to suffer.
Our products are complex and may contain errors or defects that are detected only after their release, which may cause us to incur significant unexpected expenses and lost sales.
     Our telecommunications products and software are highly complex. Although our new products and upgrades are examined and tested prior to release, they can only be fully tested when used by a large customer base. Consequently, our customers have in the past and may in the future discover program errors, or “bugs,” or other defects after new products and upgrades have been released. Some of these bugs may result from defects contained in component parts or software from our suppliers or other third parties that are intended to be compatible with our products and over which we have little or no control. Although we have test procedures and quality control standards in place designed to minimize the number of errors and defects in our products, we cannot assure you that our new products and upgrades will be free of bugs when released. If we are unable to quickly or successfully correct bugs identified after release, we could experience the following, any of which would harm our business:
    costs associated with the remediation of any problems;
 
    costs associated with design modifications;
 
    loss of or delay in revenues;
 
    loss of customers;
 
    damage to our reputation;
 
    failure to achieve market acceptance or loss of market share;
 
    increased service and warranty costs;
 
    liabilities to our customers; and
 
    increased insurance costs.
The complexity of our products could cause delays in the development and release of new products and services. As a result, customer demand for our products could decline, which could harm our business. Additionally, changes in technology could render current inventories obsolete.
     Due to the complexity of our products and software, we have in the past experienced and expect in the future to experience delays in the development and release of new products or product enhancements. If we fail to introduce new software, products or services in a timely manner, or fail to release upgrades to our existing systems or products and software on a regular and timely basis, customer demand for our products and software could decline, which would harm our business. For instance, we believe that a delay in connection with our release of the Inter-Tel 5000 Network Communications Platform may have unfavorably impacted our sales efforts in 2005 and 2006. Additionally, as technology changes and as we or our competitors release new products, there is a risk that our current products and inventories could become obsolete or excessive leading to write-downs of our inventory balances in amounts that could be material to our results of operations. During Q1 2006, Inter-Tel announced the planned releases of the Inter-Tel 5600 product and the new Inter-Tel 7000 LAN telephony system. If general availability of either of these products is delayed, then Inter-Tel financial results will be impacted.

32


Table of Contents

Our founder and former Chief Executive Officer controls approximately 19.7% of our Common Stock, may be able to exert significant influence over the Company and has signaled his willingness to engage with the Company with respect to significant matters.
     As of March 31, 2006, Steven G. Mihaylo, a shareholder and former member of Inter-Tel’s Board of Directors, beneficially owned approximately 19.7% of the existing outstanding shares of the Common Stock of Inter-Tel. As a result, he has the ability to exercise significant influence over all matters requiring shareholder approval. In addition, the concentration of ownership could have the effect of accelerating, delaying or preventing a change in control of Inter-Tel. On February 22, 2006, Mr. Mihaylo resigned as Chief Executive Officer of Inter-Tel, and on March 6, 2006, Mr. Mihaylo resigned as a director of Inter-Tel. In a Form 13D filed by Mr. Mihaylo on March 6, 2006, Mr. Mihaylo stated that he may acquire additional shares of Common Stock or dispose of shares of Common Stock, or may suggest or propose to Inter-Tel’s management or Board, or take a position with respect to, an extraordinary corporate transaction, sale or transfer of assets of Inter-Tel, changes in the Board or management of Inter-Tel, changes in the capitalization of Inter-Tel, changes in Inter-Tel’s business or corporate structure and/or similar actions and transactions, including without limitation, a proposal to acquire Inter-Tel in a going private transaction, tender offer or similar transaction. In furtherance of such intention, Mr. Mihaylo filed with the SEC proxy soliciting material on April 10, 2006, proposing for election three (3) directors different from the Board’s nominees and setting forth numerous other proposals, including specific proposals with regard to governance and anti-takeover matters. Pursuant to a Settlement Agreement entered into between the Company and Mr. Mihaylo on May 5, 2006, the Company agreed to expand the number of directors to eleven (11) and to appoint Mr. Mihaylo’s nominees to the Board of Directors in exchange for Mr. Mihaylo’s withdrawal of his proposals and proxy solicitation. The Company also has agreed to timely review any acquisition proposal offered by Mr. Mihaylo and, should such proposal not be accepted by the Board, to call a special meeting of shareholders to consider Mr. Mihaylo’s previously submitted proposals, including the proposal urging the Board to arrange for the prompt sale of the Company to the highest bidder (the “Sell the Company Proposal”). The Company will not contest the calling of the special meeting with respect to the Sell the Company Proposal but may contest the meeting for other purposes and the submission of proposals other than the Sell the Company Proposal. Subject to our obligations pursuant to the Settlement Agreement, we may oppose the Sell the Company Proposal and any other proposals. Mr Mihaylo’s recent hostile actions have caused the Company to incur significant legal and other advisory expenses, and any future actions he may take may further divert the attention of our Board of Directors and management from the conduct of the Company’s business and may cause us to incur significant legal, advisory and other expenses.
Business acquisitions, new business ventures, dispositions or joint ventures entail numerous risks and may disrupt our business, dilute shareholder value and distract management attention.
     As part of our business strategy, we consider acquisitions of, or significant investments in, businesses that offer products, services and technologies complementary to ours. Such acquisitions could materially adversely affect our operating results and/or the price of our common stock. Acquisitions also entail numerous risks, some of which we have experienced and may continue to experience, including:
    unanticipated costs and liabilities;
 
    difficulty of assimilating the operations, products and personnel of the acquired business;
 
    difficulties in managing the financial and strategic position of acquired or developed products, services and technologies;
 
    difficulties in maintaining customer relationships;
 
    difficulties in servicing and maintaining acquired products, in particular where a substantial portion of the target’s sales were derived from our competitor’s products and services;
 
    difficulty of assimilating the vendors and independent contractors of the acquired business;
 
    the diversion of management’s attention from the core business;
 
    inability to maintain uniform standards, controls, policies and procedures; and
 
    impairment of relationships with acquired employees and customers occurring as a result of integration of the acquired business.
     In particular, in prior years our operating results were materially adversely affected by several of the factors described above, including substantial operating losses and impairment charges resulting from Executone. Refer to Note C to the Condensed Consolidated Financial Statements for additional information concerning our acquisitions.

33


Table of Contents

     We completed four acquisitions and one technology investment in 2004 and one acquisition in 2005. In 2004, we acquired certain assets and assumed certain liabilities of four former Inter-Tel dealers. In addition, we completed one technology related acquisition, coupled with a license of technology in 2004. In March 2005, we acquired all of the outstanding stock of several related entities in Ireland. These entities are similar in nature to our wholesale operations and also include significant technology-related assets. These acquisitions are subject to risks and uncertainties including, but not limited to, those indicated above.
     Finally, to the extent that shares of our stock or the rights to purchase stock are issued in connection with any future acquisitions, dilution to our existing shareholders will result and our earnings per share may suffer. Any future acquisitions may not generate additional revenue or provide any benefit to our business, and we may not achieve a satisfactory return on our investment in any acquired businesses.
We may not be able to adequately protect our proprietary technology and may be infringing upon third-party intellectual property rights.
     Our success depends upon the protection of our proprietary technology. As of March 31, 2006, we held 40 U.S. issued patents and issued patents in several foreign countries for telecommunication and messaging products, systems and processes. There are 17 pending U.S. patent applications and several pending foreign patent applications that may mature to enforceable patents. We also rely on copyright, trademark and trade secret laws as well as contractual provisions to protect our intellectual property. Despite these precautions, third parties could copy or otherwise obtain and use our technology without authorization, or independently develop similar technology.
     Any patent, trademark or copyright that we own or have applied for is subject to being invalidated, circumvented or challenged by a third party. Effective protection of intellectual property rights may be unavailable or limited in foreign countries. The telecommunications and networking industries are heavily patented, and we cannot assure that the protection of our proprietary rights will be adequate or that competitors will not independently develop similar technology, duplicate our services, or design around any patents or other intellectual property rights we hold. Litigation may be necessary in the future to enforce our intellectual property rights, to protect our trade secrets, to determine the validity and scope of the proprietary rights of others, or to defend against claims of infringement or invalidity. Litigation could be costly, absorb significant management time and harm our business.
     Many of our competitors have large patent portfolios, and we are or could become subject to third-party claims that our current or future products or services infringe upon the rights of others. For example, we are subject to claims initiated by Avaya and Lucent, two of our primary competitors, alleging that certain of our key products infringe upon their intellectual property rights, including patents, trademarks, copyrights, or other intellectual property rights. We have viewed presentations from Avaya and Lucent alleging that our Axxess business communications system, associated applications and related 3rd party products that we distribute utilize inventions covered by certain of their patents. We have also made claims against Avaya for infringement of our patents. We are continuing the process of investigating these matters. The ultimate outcomes by their nature are uncertain, and we cannot ensure that these matters, individually or collectively, would not have a material adverse impact on our financial position and future results of operations.
     When any such claims are asserted against us, among other means to resolve the dispute, we may seek to license the third party’s intellectual property rights. Purchasing such licenses can be expensive, and we cannot ensure that a license will be available on prices or other terms acceptable to us, if at all. Alternatively, we could resort to litigation to challenge such a claim. Litigation could require us to expend significant sums of cash and divert our management’s attention. In the event a court renders an enforceable decision with respect to our intellectual property, we may be required to pay significant damages, develop non-infringing technology, or acquire licenses to the technology subject to the alleged infringement. Any of these actions or outcomes could harm our business. If we are unable or choose not to license technology, or decide not to challenge a third-party’s rights, we could encounter substantial and costly delays in product introductions. These delays could result from efforts to design around asserted third-party rights or our discovery that the development, manufacture or sale of products requiring these licenses could be foreclosed.

34


Table of Contents

Our reliance on a limited number of suppliers for key components and our dependence on contract manufacturers could impair our ability to manufacture and deliver our products and services in a timely and cost-effective manner.
     We currently obtain certain key components for our communication platforms, including certain microprocessors, integrated circuits, power supplies, voice processing interface cards and IP telephony cards, from a limited number of suppliers and manufacturers. Our reliance on these limited suppliers and contract manufacturers involves risks and uncertainties, including the possibility of a shortage or delivery delay for some key components, quality assurance and costs. We currently manufacture our products, including products manufactured for Lake, through third-party subcontractors located in the United States, Mexico, the People’s Republic of China and the United Kingdom. Jabil Circuit, Inc. currently manufactures a significant portion of our products at its Tempe, Arizona, facility, including substantially all of the printed circuit boards used in the Axxess systems and Inter-Tel 5000 series systems. Foreign manufacturing facilities are subject to changes in governmental policies, imposition of tariffs and import restrictions and other factors beyond our control. We have experienced occasional delays in the supply of components and finished goods that have harmed our business. If inventory levels are not adequately maintained and managed we are at risk of not having the appropriate inventory quantities on hand to meet sales demand. We may experience similar delays in the future. If inventory levels are not adequately maintained and managed, we are at risk of not having the appropriate inventory quantities on hand to meet sales demand.
     Our reliance on third party manufacturers and OEM partners involves a number of additional risks, including reduced control over delivery schedules, quality assurance and costs. Our business may be harmed by any delay in delivery or any shortage of supply of components or finished goods from a supplier caused by any number of factors, including but not limited to the acquisition of the vendor by another company. Our business may also be harmed if we are unable to develop alternative or additional supply sources as necessary. To date, we have been able to obtain supplies of components and products in a timely manner even though we do not have long-term supply contracts with any of our contract manufacturers. However, we cannot assure you we will be able to continue to obtain components or finished goods in sufficient quantities or quality or on favorable pricing or delivery terms in the future.
We derive a substantial portion of our net sales from our dealer network and if these dealers do not effectively promote and sell our products, our business and operating results could be harmed.
     We derive a substantial portion of our net sales through our network of independent dealers. We face intense competition from other telephone, voice processing, and voice and data router system manufacturers for these dealers’ business, as most of our dealers carry other products that compete with our products. Our dealers may choose to promote the products of our competitors to our detriment. We have developed programs and expended capital as incentives to our dealers to promote our products, and we cannot assure you that these techniques will continue to be successful. The loss of any significant dealer or group of dealers, or any event or condition harming our dealer network, could harm our business, financial condition and operating results.
We have been the subject of government investigations, which have resulted in convictions and civil penalties and may cause further competitive and financial harm to our business.
     On January 5, 2005, the Company received court approval of a civil settlement agreement (the “Civil Settlement”) and a criminal plea agreement (the “Plea Agreement”) with the United States of America, each dated as of December 8, 2004 and disclosed on that same date. The court approval of the Civil Settlement and Plea Agreement resolved the investigation of the Department of Justice into the participation of Inter-Tel Technologies, Inc., the Company’s wholly-owned subsidiary (“Technologies”) in a federally administered “e-Rate program” to connect schools and libraries to the Internet. In connection with the Civil Settlement, Technologies paid a penalty of $6.7 million and forgave the collection of certain accounts receivable of $0.3 million related to Technologies’ participation in the e-Rate program. In connection with the Plea Agreement, Technologies entered guilty pleas to charges of mail fraud and an antitrust violation. Under the Plea Agreement, Technologies paid a fine of $1.7 million and is observing a three-year probationary period, which has, among other things, required Technologies to implement a comprehensive corporate compliance program. On December 20, 2005, in connection with the Civil Settlement, Technologies paid outside counsel for the plaintiffs in that action $0.1 million in settlement of their demand for attorney’s fees and costs. On March 10, 2006, Technologies agreed to pay an additional $0.4 million to plaintiffs’ inside counsel in settlement of their separate demand for fees and costs.

35


Table of Contents

     In addition, on January 21, 2005, Inter-Tel Technologies received notification from the Federal Communications Commission that the Technologies subsidiary was temporarily suspended from participation in the e-Rate program pending a final hearing to determine debarment. Technologies has contested the scope and length of the proposed debarment from the e-Rate program, but there can be no assurance that Technologies will be successful in this regard. The Company recorded no revenues in 2006 relating to Inter-Tel Technologies’ participation in the e-Rate program.
     The existence and disclosure of the Civil Settlement, Plea Agreement and FCC Notice may have already caused competitive harm to Inter-Tel, and these matters may further harm Inter-Tel’s business.
     During the second quarter of 2005, we identified variances in our sales processes as they relate to certain terms included in the U.S. General Services Administration (GSA) pricing and trade agreement requirements applicable to our business. As a result of this identification, Inter-Tel made voluntary self-disclosure of the matter to the Inspector General of the GSA. The potential variances relate primarily to compliance with certain pricing thresholds and compliance with trade agreements that are applicable to transactions with certain government agencies. We continue to review our compliance and have taken appropriate corrective measures with respect to these potential variances. In the second quarter of 2005, we accrued $1.8 million in estimated pre-tax adjustments, including reductions in net sales and increases to costs, fines and penalties that may be incurred to correct this issue, of which we have paid $1.2 million through March 31, 2006. Our estimate at March 31, 2006 remains the same as the total identified as of the end of the second quarter of 2005. The total sales potentially subject to the GSA agreements were approximately $5.5 million during the period from March 28, 2001 through June 10, 2005. Our current contract with the GSA has been extended to June 27, 2006, and we have requested and expect to receive a five-year contract extension. However, there can be no assurance that the GSA will extend the current agreement or accept a revised agreement.
We have been involved in legal disputes, which have resulted in a jury verdict, legal settlement and associated legal costs, which may cause further competitive and financial harm to our business.
     During the quarter ended September 30, 2005, pre-tax costs associated with a legal judgment, legal settlement and related costs identified separately in the consolidated statements of income totaled $10.4 million ($0.26 per diluted share after taxes), net of amounts previously accrued. As disclosed in August 2005 on Form 8-K filed with the SEC, a Florida state court jury rendered a verdict against Inter-Tel (“the Florida trial”) in the net amount of approximately $7.4 million. The Company also accrued additional legal costs in connection with the Florida trial. Although the Company is appealing the verdict, the Company has accrued the net verdict amount, plus legal costs incurred in the third quarter. Should the Company be successful or unsuccessful in the appeals process, these costs may be adjusted in the future. In connection with the appeal of the Florida trial, the Company posted collateral of $6.3 million in order to secure an appellate bond. The Company also reached a separate settlement in another legal matter during the third quarter in connection with a longstanding dispute with a third-party vendor and customer. The net settlement plus related legal fees incurred during the third quarter for both events totaled approximately $3.0 million, net of amounts previously accrued, and are included in the pre-tax total costs of $10.4 million identified above. Further, in March 2006, other prior Executone dealers filed a complaint in Columbus, Ohio similar to the complaint in the Florida trial. Any such similar litigation will subject Inter-Tel to additional expenses and could have an adverse effect on our operating results.
     Subsequent to December 31, 2005, the Company settled another legal matter in connection with a longstanding dispute with a former international dealer that existed as of December 31, 2005. The Company recorded an accrual for the settlement amount and related fourth quarter legal fees as of December 31, 2005. The settlement plus related fourth quarter legal fees totaled $1.6 million. Additional legal fees totaling approximately $1.3 million were recorded as period costs during the first quarter of 2006 relating to this matter.
     Inter-Tel is also subject to litigation in the ordinary course of business. We cannot assure you that any adverse outcome in connection with the litigation described above or ordinary course litigation would not materially impair our business or financial condition.

36


Table of Contents

Managing our international sales efforts may expose us to additional business risks, which may result in reduced sales or profitability in our international markets.
     We are currently expending resources to maintain and expand our international dealer network in the countries in which we already have a presence and in new countries and regions. International sales are subject to a number of risks, including changes in foreign government regulations and telecommunication standards, export license requirements, tariffs and taxes, other trade barriers, difficulties in protecting our intellectual property, fluctuations in currency exchange rates, difficulty in collecting receivables, difficulty in staffing and managing foreign operations, and political and economic instability. In particular, the continued hostilities in Iraq and turmoil in the Middle East and North Korea have created an uncertain international economic environment and we cannot predict the impact of these acts, any future terrorist acts or any related military action on our efforts to expand our international sales. Fluctuations in currency exchange rates could cause our products to become relatively more expensive to customers in a particular country, leading to a reduction in sales or profitability in that country. In addition, the costs associated with developing international sales or an international dealer network may not be offset by increased sales in the short term, or at all. Any of these risks could cause our products to become relatively more expensive to customers in a particular country, leading to reduced sales or profitability in that country.
If we lose key personnel or are unable to hire additional qualified personnel as necessary, we may not be able to achieve our objectives.
     We depend on the continued service of, and our ability to attract and retain, qualified technical, marketing, sales and managerial personnel, many of whom would be difficult to replace. Competition for qualified personnel is intense, and we have historically had difficulty in hiring employees in the timeframe we desire, particularly skilled engineers or sales personnel. The loss of any of our key personnel or our failure to effectively recruit additional key personnel could make it difficult for us to manage our business, complete timely product introductions or meet other critical business objectives. Moreover, our operating results could be impaired if we lose a substantial number of key employees from recent acquisitions, including personnel from acquisitions identified in Note C to the Consolidated Financial Statements. We cannot assure you we will be able to continue to attract and retain the qualified personnel necessary for the development of our business.
Our IP network products may be vulnerable to viruses, other system failure risks and security concerns, which may result in lost customers or slow commercial acceptance of our IP network products.
     Inter-Tel’s IP telephony and network products may be vulnerable to computer viruses or similar disruptive problems. Computer viruses or problems caused by third parties could lead to interruptions, delays or cessation of service that could harm our operations and revenues. In addition, we may lose customers if inappropriate use of the Internet or other IP networks by third parties jeopardizes the security of confidential information, such as credit card or bank account information or the content of conversations over the IP network. In addition, user concerns about privacy and security may cause IP networks in general to grow more slowly, and impair market acceptance of our IP network products in particular, until more comprehensive security technologies are developed and deployed industry-wide.
We may be unable to achieve or manage our growth effectively, which may harm our business.
     The ability to operate our business in an evolving market requires an effective planning and management process. Our efforts to achieve growth in our business have placed, and are expected to continue to place, a significant strain on our personnel, management information systems, infrastructure and other resources. In addition, our ability to manage any potential future growth effectively will require us to successfully attract, train, motivate and manage new employees, to integrate new employees into our overall operations and to continue to improve our operational, financial and management controls and procedures. Furthermore, we expect we will be required to manage an increasing number of relationships with suppliers, manufacturers, customers and other third parties. If we are unable to implement adequate controls or integrate new employees into our business in an efficient and timely manner, our operations could be adversely affected and our growth could be impaired.

37


Table of Contents

The introduction of new products and services has lengthened our sales cycles, which may result in significant sales and marketing expenses.
     In the past few years, we introduced IP telephony enhancements to the Axxessâ system as well as presence management and collaboration applications, which are typically sold to larger customers at a higher average selling price and often represent a significant expenditure in communications infrastructure by the prospective enterprise customer. In addition, the announced Inter-Tel 5600 and the Inter-Tel 7000 products are targeted at larger customers. Accordingly, the purchase of our products typically involves numerous internal approvals relating to the evaluation, testing, implementation and acceptance of new technologies. This evaluation process frequently results in a lengthy sales process, which can range from a few months to more than 12 months, thereby subjecting our sales cycle to a number of significant uncertainties concerning budgetary constraints and internal acceptance reviews. The length of our sales cycle also may vary substantially from customer to customer and along product lines. While our customers are evaluating our products before placing an order with us, we may incur substantial sales and marketing expenses and expend significant management effort. In addition, installation of multiple systems for large, multi-site customers may occur over an extended period of time, and depending on the contract terms with these customers, revenues may be recognized over more than one quarter, as systems are completed in separate phases and accepted by the customers. Consequently, if sales forecasted from such customers for a particular quarter are not realized in that quarter, our operating results could be materially adversely affected.
We rely heavily upon third-party packaged software systems to manage and run our business processes, to provide certain products and services and to produce our financial statements. From time to time we upgrade these systems to ensure continuation of support and to expand the functionality of the systems to meet our business needs. The risks associated with the upgrade process include disruption of our business processes, which could harm our business.
     We currently run third-party applications for data processing in our distribution center operations, shipping, materials movement, customer service, invoicing, sales functions, financial record keeping and reporting, and for other operations and administrative functions. The nature of the software industry is to upgrade software systems to make architectural changes, increase functionality, improve controls and address software bugs. Over time, older versions of the software become less supported or unsupported by our vendors for financial and other reasons and eventually become obsolete. The primary supplier of our third-party applications provides notice of the dates that the supplier will de-support the software, and companies are expected to either make plans to upgrade to newer versions or operate without their support. While our primary third-party supplier and other third-party vendors may provide advanced notice of product upgrade schedules and take other steps to make the upgrade process as straightforward as possible, we are subject to risks associated with the process, and in some cases we may choose to continue to utilize and maintain the unsupported third-party software using our own information systems personnel. Our software systems could become unstable following an upgrade process and impact our ability to process data properly in these systems, including timely and accurate shipment of products, invoicing our customers properly and the production of accurate and timely financial statements. There are risks associated with failing to apply necessary security upgrades intended to resolve vulnerabilities. While we strive to take necessary precautions and properly test security-related upgrades before applying these upgrades, we must weigh the risks of not applying the upgrade against the risks of vulnerabilities being exploited for malicious purposes by an outside entity. Should a security vulnerability be exploited, our systems could become unstable and/or data could be compromised, thereby adversely affecting our business. We expect to affect software upgrades in the future and cannot assure you these software upgrades or enhancements will operate as intended or be free from bugs or that we will be able to operate effectively using unsupported third-party software using our existing personnel and resources. If we are unable to successfully integrate new software into our information systems, our operations, customer service and financial reporting could be adversely affected and could harm our business.
Our stock price has been and may continue to be volatile, impairing your ability to sell your shares at or above purchase price.
     The market price for our common stock has been highly volatile. The volatility of our stock could be subject to continued wide fluctuations in response to many risk factors listed in this section, and others beyond our control, including:

38


Table of Contents

    announcements of developments relating to our business;
 
    investors’ reactions to the proxy contest and/or settlement thereof;
 
    fluctuations in our operating results;
 
    the impact of our dividend announcements, repurchase program or sales of stock by officers and directors;
 
    shortfalls in revenue or earnings relative to securities analysts’ expectations;
 
    announcements of technological innovations or new products or enhancements by us or our competitors, including product delays;
 
    announcements of acquisitions or planned acquisitions of other companies or businesses;
 
    investors’ reactions to acquisition announcements or any forecasts of our future results;
 
    general economic conditions in the telecommunications industry;
 
    the market for Internet-related voice and data products and services;
 
    changes in the national or worldwide economy;
 
    changes in legislation or regulation affecting the telecommunications industry;
 
    developments relating to our intellectual property rights and the intellectual property rights of third parties;
 
    litigation or governmental investigations of our business practices;
 
    the impact on our business of the e-Rate settlement, possible FCC debarment, and expected fines and penalties associated with the GSA variances and noncompliance which could affect both our government business and our commercial business;
 
    the impact on our business of settlements, continuing litigations, proceedings and other contingencies, which could affect our business;
 
    changes in our relationships with our customers and suppliers, including shipping and manufacturing problems associated with subcontracted vendors;
 
    national and regional weather patterns; and
 
    threats of or outbreaks of war, hostilities, terrorist acts or other civil disturbances.
     In addition, stock prices of technology companies in general, and for voice and data communications companies in particular, have experienced extreme price fluctuations in recent years which have often been unrelated to the operating performance of affected companies. We cannot assure you the market price of our common stock will not experience significant fluctuations in the future, including fluctuations unrelated to our performance.
Changes in stock option accounting rules may adversely impact our reported operating results prepared in accordance with generally accepted accounting principles, our stock price and our competitiveness in the employee marketplace.
     Technology companies like ours have a history of using broad-based employee stock option programs to hire, provide incentives for and retain our workforce in a competitive marketplace. Statement of Financial Accounting Standards No. 123, “Accounting for Stock-Based Compensation” (“SFAS 123”) allowed companies the choice of either using a fair value method of accounting for options, which would result in expense recognition for all options granted, or using an intrinsic value method, as prescribed by Accounting Principles Board Opinion No. 25, “Accounting for Stock Issued to Employees” (APB 25), with a pro forma disclosure of the impact on net income (loss) of using the fair value option expense recognition method. We previously elected to apply APB 25 and accordingly, prior to 2006, we generally did not recognize any expense with respect to employee stock options as long as such options are granted at exercise prices equal to the fair value of our Common Stock on the date of grant.
     In December 2004, the FASB issued Statement No. 123 (revised 2004), Share-Based Payment (“SFAS 123R”), which replaced SFAS No. 123, Accounting for Stock-Based Compensation, (SFAS 123) and superseded APB Opinion No. 25, Accounting for Stock Issued to Employees. SFAS 123R requires all share-based payments to employees, including grants of employee stock options and employee stock purchase plan shares, to be recognized in the financial statements over the period during which employees are required to provide services based on their grant-date fair values. The pro forma disclosures previously permitted under SFAS 123 are no longer an alternative to financial statement recognition. We adopted SFAS No. 123R using the modified prospective application method as defined by SFAS No. 123R and accordingly began recognizing compensation expense for all unvested and partially vested stock options,

39


Table of Contents

employee stock purchase plan shares in the first quarter of 2006. SFAS 123R has had a material impact on our consolidated results of operations and earnings per share. This new statement could impact our ability to utilize broad-based employee stock plans to reward employees and could result in a competitive disadvantage to us in the employee marketplace.
Risks Related to Our Industry
Reductions in spending on enterprise communications equipment may materially and adversely affect our business.
     The overall economic conditions of the last several years have had and may continue to have a harmful effect on the market for enterprise communications equipment. Our customers have reduced significantly their capital spending on communications equipment in an effort to reduce their own costs and bolster their revenues. The market for enterprise communications equipment may only grow at a modest rate or possibly not grow at all, and our financial performance has been and may continue to be materially and adversely affected by the reductions in spending on enterprise communications equipment.
The emerging market for IP network telephony is subject to market risks and uncertainties that could cause significant delays and expenses.
     Although the IP network voice communication market is reaching mainstream, it is still developing, is evolving rapidly and is characterized by an increasing number of market entrants who have introduced or developed products and services for Internet or other IP network voice communications. As is typical of a new and rapidly evolving industry, the demand for and market acceptance of, recently introduced IP network products and services are highly uncertain. We cannot assure you that IP voice networks will not change and shift as the market develops. Even if IP voice markets fully develop, we cannot assure that our products, including the IP telephony features of the Axxess systems, the Inter-Tel 5000 Network Communication Solutions, the upcoming Inter-Tel 7000 Network Communication Solutions, our SIP/IP endpoints and IP applications will successfully compete against other market players and attain broad market acceptance.
     Moreover, the adoption of IP voice networks and importance of development of products using industry standards such as SIP, generally require the acceptance of a new way of exchanging information. In particular, enterprises that have already invested substantial resources in other means of communicating information may be reluctant or slow to adopt a new approach to communications. If the market for SIP network voice communications fails to develop or develops more slowly than we anticipate, our SIP network telephony products such as the Inter-Tel 7000 could fail to achieve market acceptance, which in turn could significantly harm our business, financial condition and operating results. This growth may be inhibited by a number of factors, such as quality of infrastructure; security concerns; equipment, software or other technology failures; regulatory encroachments; inconsistent quality of service; poor voice quality over IP networks as compared to circuit-switched networks; and lack of availability of cost-effective, high-speed network capacity. Moreover, as IP-based data communications and telephony usage grow, the infrastructure used to support these IP networks, whether public or private, may not be able to support the demands placed on them and their performance or reliability may decline. The technology that allows voice and facsimile communications over the Internet and other data networks, and the delivery of other value-added services, is still in the early stages of development.
Government regulation of third party long distance and network service entities on which we rely may harm our business.
     Our supply of telecommunications services and information depends on several long distance carriers, RBOCs, local exchange carriers, or LECs, and competitive local exchange carriers, or CLECs. We rely on these carriers to provide local and long distance services, including voice and data circuits, to our customers and to provide us with billing information. Long distance services are subject to extensive and uncertain governmental regulation on both the federal and state level. We cannot assure you that the increase in regulations will not harm our business. Our current contracts for the resale of services through long distance carriers include multi-year periods during which we have minimum use requirements and/or costs. The market for long distance services is experiencing, and is expected to continue to experience significant price competition, and this may cause a decrease in end-user rates. We cannot assure you that

40


Table of Contents

we will meet minimum use commitments, that we will be able to negotiate lower rates with carriers if end-user rates decrease or that we will be able to extend our contracts with carriers at favorable prices. If we are unable to secure reliable Network Services from certain long distance carriers, RBOCs, LECs and CLECs, or if these entities are unwilling or unable to provide telecommunications services and billing information to us on favorable terms, our ability to expand our own Network Services will be harmed. Carriers that provide telecommunications services to us may also experience financial difficulties, up to and including bankruptcies, which could harm our ability to offer telecommunications services.
Consolidation within the telecommunications industry could increase competition and adversely affect our business.
     There has been a trend in the telecommunications industry toward consolidation and we expect this trend to continue as the industry evolves. As a result of this consolidation trend, new stronger companies may emerge that have improved financial resources, enhanced research and development capabilities and a larger and more diverse customer base. The changes within the telecommunications industry may adversely affect our business, operating results and financial condition.
Terrorist activities and resulting military and other actions could harm our business.
     Terrorist attacks in New York and Washington, D.C. in September of 2001 disrupted commerce throughout the world. The continued threat of terrorism, the conflict in Iraq and the potential for additional military action and heightened security measures in response to these threats may continue to cause significant disruption to commerce throughout the world. To the extent that disruptions result in a general decrease in corporate spending on information technology or advertising, our business and results of operations could be harmed. We are unable to predict whether the conflict in Iraq and its aftermath, the threat of terrorism or the responses thereto will result in any long-term commercial disruptions or if such activities or responses will have a long-term adverse effect on our business, results of operations or financial condition. Additionally, if any future terrorist attacks were to affect the operation of the Internet or key data centers, our business could be harmed. These and other developments arising out of the potential attacks may make the occurrence of one or more of the factors discussed herein more likely to occur.
We Are Exposed To Costs And Risks Associated With Compliance With Changing Laws, Regulations And Standards In General, and Specifically With Regulation Of Corporate Governance And Disclosure Standards.
     We are spending a substantial amount of management time and external resources to comply with existing and changing laws, regulations and standards in general, and specifically relating to corporate governance and public disclosure, including the Sarbanes-Oxley Act of 2002, new SEC regulations, PCAOB and Nasdaq Stock Market rules, as well as commercial dealings with other government entities. In particular, Section 404 of the Sarbanes-Oxley Act of 2002 requires management’s annual review and evaluation of our internal control systems, and attestations of the effectiveness of these systems by our management and by our independent auditors. We completed our documentation and testing of our internal control systems and procedures as required for 2004 and 2005, and are working our plan for 2006. This process has required us to hire additional personnel and use outside advisory services and resulted in additional accounting and legal expenses. The results of the documentation and testing for 2004 and 2005 indicated that we had adequate internal controls over financial reporting. However, if in the future our chief executive officer, chief financial officer or independent auditors determine that our controls over financial reporting are not effective as defined under Section 404, investor perceptions of Inter-Tel may be adversely affected and could cause a decline in the market price or our stock. Failure to comply with other existing and changing laws, regulations and standards could also adversely affect the Company.

41


Table of Contents

ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
Board Authorization to Repurchase up to $75 Million of Inter-Tel Stock. On February 15, 2005, Inter-Tel announced that its Board of Directors approved a stock repurchase program, with no stated expiration date, in which Inter-Tel may purchase up to $75 million of its Common Stock in the open market from time to time, depending upon general market conditions, the Company’s share price, the level of employee stock option exercises, the level of employee stock purchase plan purchases, the availability of funds and other factors. The Company repurchased 716,500 shares of its Common Stock pursuant to the Plan during the year ended December 31, 2005, but the Company did not repurchase shares of its Common Stock during the first fiscal quarter of 2006.
ISSUER PURCHASES OF EQUITY SECURITIES
                                 
                            (d) Maximum Number (or
    (a) Total           (c) Total Number of   Approximate Dollar Value)
    Number of   (b) Average   Shares (or Units)   of Shares (or Units) that
    Shares (or   Price Paid   Purchased as Part of   May Yet Be Purchased
    Units)   per Share   Publicly Announced   Under the Plans or
Period   Purchased   (or Unit)   Plans or Programs   Programs
 
4/1/05 to 4/30/05
  None     N/A     None        
5/1/05 to 5/31/05
    716,500     $ 19.228       716,500          
6/1/05 to 6/30/05
  None     N/A     None        
7/1/05 to 3/31/06
  None     N/A     None        
 
 
                               
Total
    716,500     $ 19.228       716,500     $ 61,223,240 (1)
         
     
(1)   On February 15, 2005, the Board of Directors approved and the Company announced a plan to repurchase up to $75 million of the common stock of the Company.
ITEM 3. DEFAULTS UPON SENIOR SECURITIES — Not Applicable
ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS—Not Applicable
ITEM 5. OTHER INFORMATION — Not Applicable
ITEM 6. EXHIBITS:
         
 
  Exhibit 31.1:   Certification of Chief Executive Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
 
       
 
  Exhibit 31.2:   Certification of Chief Financial Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
 
       
 
  Exhibit 32.1:   Certification of Chief Executive Officer and Chief Financial Officer Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

42


Table of Contents

SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
         
 
         INTER-TEL, INCORPORATED    
 
       
May 10, 2006
  /s/ Norman Stout    
 
 
 
Norman Stout
   
 
  Director and Chief Executive Officer    
 
       
May 10, 2006
  /s/ Kurt R. Kneip    
 
 
 
Kurt R. Kneip
   
 
  Sr. Vice President and Chief Financial Officer    

43


Table of Contents

EXHIBIT INDEX
     
Exhibit 31.1:
  Certification of Chief Executive Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
 
   
Exhibit 31.2:
  Certification of Chief Financial Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
 
   
Exhibit 32.1:
  Certification of Chief Executive Officer and Chief Financial Officer Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

44