Accounts Receivable and Allowance for Doubtful Receivables

9 Months Ended

Nov. 30, 2018

Receivables [Abstract]

Accounts Receivable and Allowance for Doubtful Receivables

3.Accounts Receivable and Allowance for Doubtful Receivables

Accounts receivable are reduced by an allowance for an estimate of amounts that are uncollectible. Substantially all of the Company’s receivables are due from customers in the United States.  The Company extends credit to its customers based upon its evaluation of the following factors: (i) the customer’s financial condition, (ii) the amount of credit the customer requests, and (iii) the customer’s actual payment history (which includes disputed invoice resolution).  The Company does not typically require its customers to post a deposit or supply collateral.  The Company’s allowance for doubtful receivables is based on an analysis that estimates the amount of its total customer receivable balance that is not collectible.  This analysis includes assessing a default probability to customers’ receivable balances, which is influenced by several factors including (i) current market conditions, (ii) periodic review of customer creditworthiness, and (iii) review of customer receivable aging and payment trends.

The Company writes off accounts receivable when they become uncollectible, and payments subsequently received on such receivables are credited to the allowance in the period the payment is received.

The following table presents the activity in the Company’s allowance for doubtful receivables (in thousands):

	Three months ended						Nine months ended
	November 30,						November 30,
	2018			2017			2018			2017
Balance at beginning of period	$	1,326		$	1,318		$	1,194		$	1,674
Bad debt expense, net of recoveries		279			17			475			(231	)
Accounts written off		(240	)		(29	)		(304	)		(137	)
Balance at end of period	$	1,365		$	1,306		$	1,365		$	1,306