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Accounts Receivable and Allowance for Doubtful Receivables
9 Months Ended
Nov. 30, 2016
Receivables [Abstract]  
Accounts Receivable and Allowance for Doubtful Receivables

2. Accounts Receivable and Allowance for Doubtful Receivables

Accounts receivable are reduced by an allowance for an estimate of amounts that are uncollectible. Substantially all of the Company’s receivables are due from customers in the United States. The Company extends credit to its customers based upon its evaluation of the following factors: (i) the customer’s financial condition, (ii) the amount of credit the customer requests, and (iii) the customer’s actual payment history (which includes disputed invoice resolution). The Company does not typically require its customers to post a deposit or supply collateral. The Company’s allowance for doubtful receivables is based on an analysis that estimates the amount of its total customer receivable balance that is not collectible. This analysis includes assessing a default probability to customers’ receivable balances, which is influenced by several factors including (i) current market conditions, (ii) periodic review of customer credit worthiness, and (iii) review of customer receivable aging and payment trends.

The Company writes off accounts receivable when they become uncollectible, and payments subsequently received on such receivables are credited to the allowance in the period the payment is received. Credit losses from continuing operations have consistently been within management’s expectations.

The following table presents the activity in the Company’s allowance for doubtful receivables (in thousands):

 

     Three months
ended November 30,
     Nine months ended
November 30,
 
     2016      2015      2016      2015  

Balance at beginning of period

   $ 1,820       $ 1,857       $ 2,041       $ 2,158   

Bad debt expense, net of recoveries

     15         509         118         394   

Accounts written off

     (203      (88      (527      (274
  

 

 

    

 

 

    

 

 

    

 

 

 

Balance at end of period

   $ 1,632       $ 2,278       $ 1,632       $ 2,278