Note 10 - Regulated Operating Expense

The following table sets forth the major components comprising “regulated operating expenses” under “Operating revenue deductions” on our consolidated statements of income (in thousands) for all periods presented ended March 31:

	Three Months Ended		Three Months Ended		Twelve Months Ended		Twelve Months Ended
	2016		2015		2016		2015
Electric transmission and distribution expense	$	6,836	$	7,100	$	28,629	$	28,221
Natural gas transmission and distribution expense	706		677		2,727		2,365
Power operation expense (other than fuel)	4,053		5,317		16,999		17,415
Customer accounts and assistance expense	2,731		2,704		10,965		11,106
Employee pension expense (1)	2,625		2,684		10,727		10,648
Employee healthcare expense (1)	2,245		2,234		10,173		9,656
General office supplies and expense	4,339		2,834		15,944		13,666
Administrative and general expense	4,116		4,556		14,423		14,716
Allowance for uncollectible accounts	79		327		1,833		2,975
Miscellaneous expense	115		118		425		603

Total	$	27,845	$	28,551	$	112,845	$	111,371

(1) Does not include capitalized portion of costs, but reflects the GAAP expensed cost plus or minus costs deferred to and amortized from, a regulatory asset and/or a regulatory liability for Missouri, Kansas and Oklahoma jurisdictions.