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Business Segments
12 Months Ended
Dec. 31, 2020
Segment Reporting [Abstract]  
Business Segments Note 14—Business Segments
Globe Life is organized into four segments: life insurance, supplemental health insurance, annuities, and investments. In addition, other expenses not included in these segments are reported in "Corporate & Other."

Globe Life's reportable insurance segments are based on the insurance product lines it markets and administers: life insurance, supplemental health insurance, and annuities. These major product lines are set out as reportable segments because of the common characteristics of products within these categories, comparability of margins, and the similarity in regulatory environment and management techniques. There is also an investment segment which manages the investment portfolio, debt, and cash flow for the insurance segments and the corporate function. The Company's chief operating decision makers evaluate the overall performance of the operations of the Company in accordance with these segments.

Life insurance products marketed by Globe Life include traditional whole life and term life insurance. Health insurance products are generally guaranteed-renewable and include Medicare Supplement, critical illness, accident, and limited-benefit supplemental hospital and surgical coverage. Annuities include fixed-benefit contracts.
 
Globe Life markets its insurance products through a number of distribution channels, each of which sells the products of one or more of Globe Life's insurance segments. Our distribution channels consist of the following exclusive agencies: American Income Life Division (American Income), Liberty National Division (Liberty National) and Family Heritage Division (Family Heritage); an independent agency, United American Division (United American); and our Direct to Consumer Division (Direct to Consumer). The tables below present segment premium revenue by each of Globe Life's distribution channels.
Premium Income by Distribution Channel
For the Year 2020
 LifeHealthAnnuityTotal
Distribution ChannelAmount% of
Total
Amount% of
Total
Amount% of
Total
Amount% of
Total
American Income$1,257,726 47 $105,734 $— — $1,363,460 36 
Direct to Consumer906,959 34 76,527 — — 983,486 26 
Liberty National293,897 11 188,835 16 — — 482,732 13 
United American9,688 — 452,980 40 100 462,672 12 
Family Heritage4,253 — 317,021 28 — — 321,274 
Other200,281 — — — — 200,281 
$2,672,804 100 $1,141,097 100 $100 $3,813,905 100 

 For the Year 2019
 LifeHealthAnnuityTotal
Distribution ChannelAmount
% of
Total
Amount
% of
Total
Amount
% of
Total
Amount
% of
Total
American Income$1,160,495 46 $99,447 $— — $1,259,942 35 
Direct to Consumer855,543 34 77,557 — — 933,100 26 
Liberty National285,551 11 189,578 18 — — 475,129 13 
United American10,571 416,582 39 100 427,157 12 
Family Heritage3,830 — 294,182 27 — — 298,012 
Other201,794 — — — — 201,794 
$2,517,784 100 $1,077,346 100 $100 $3,595,134 100 
 For the Year 2018
 LifeHealthAnnuityTotal
Distribution ChannelAmount
% of
Total
Amount
% of
Total
Amount
% of
Total
Amount% of
Total
American Income$1,081,333 45 $93,313 $— — $1,174,646 34 
Direct to Consumer828,935 34 76,297 — — 905,232 26 
Liberty National278,878 12 191,378 19 — — 470,256 14 
United American11,451 381,076 38 12 100 392,539 12 
Family Heritage3,501 — 273,275 27 — — 276,776 
Other202,457 — — — — 202,457 
$2,406,555 100 $1,015,339 100 $12 100 $3,421,906 100 

Due to the nature of the life insurance industry, Globe Life has no individual or group which would be considered a major customer. Substantially all of Globe Life's business is conducted in the United States.
 
The measure of profitability established by the chief operating decision makers for insurance segments is underwriting margin before other income and administrative expenses, in accordance with the manner the segments are managed. This measure represents gross profit margin on insurance products before insurance administrative expenses and consists primarily of premium less net policy benefits, acquisition expenses, and commissions. Required interest on net policy liabilities (benefit reserves less deferred acquisition costs) is reflected as a component of the Investment segment (rather than as a component of underwriting margin in the insurance and annuity segments) in order to match this cost with the investment income earned on the assets supporting the net policy liabilities.
 
The measure of profitability for the Investment segment is excess investment income, which represents the income earned on the investment portfolio in excess of net policy requirements and financing costs associated with Globe Life's debt. Other than the above-mentioned interest allocations and an intersegment commission, there are no other intersegment revenues or expenses. Expenses directly attributable to corporate operations are included in the “Corporate & Other” category. Stock-based compensation expense is considered a corporate expense by Globe Life management and is included in this category. All other unallocated revenues and expenses on a pretax basis, including insurance administrative expense, are also included in the “Corporate & Other” segment category.
 
Globe Life holds a sizable investment portfolio to support its insurance liabilities, the yield from which is used to offset policy benefit, acquisition, administrative and tax expenses. This yield or investment income is taken into account when establishing premium rates and profitability expectations of its insurance products. From time to time, investments are sold, called, or experience a credit loss event, each of which are reflected by the Company as realized gain (loss)—investments. These gains or losses generally occur as a result of disposition due to issuer calls, compliance with Company investment policies, or other reasons often beyond management’s control. Unlike investment income, realized gains and losses are incidental to insurance operations, and only overall yields are considered when setting premium rates or insurance product profitability expectations. While these gains and losses are not relevant to segment profitability or core operating results, they can have a material positive or negative result on net income. For these reasons, management removes realized investment gains and losses when it views its segment operations.

Management removes items that are related to prior periods when evaluating the operating results of current periods. Management also removes non-operating items unrelated to its core insurance activities when evaluating those results. Therefore, these items are excluded in its presentation of segment results, because accounting guidance requires that operating segment results be presented as management views its business. With the exception of the administrative settlements noted in the paragraphs above, all of these items are included in “Other operating expense” in the Consolidated Statements of Operations for the appropriate year. See additional detail below in the tables.
The following tables set forth a reconciliation of Globe Life's revenues and operations by segment to its major income statement line items. See Note—1 Significant Accounting Policies for additional information concerning reconciling items of segment profits to pretax income.
Twelve Months Ended December 31, 2020
LifeHealthAnnuityInvestmentCorporate & OtherAdjustmentsConsolidated
Revenue:
Premium$2,672,804 $1,141,097 $$— $— $— $3,813,905 
Net investment income— — — 927,062 — — 927,062 
Other income— — — — 1,325 — 1,325 
Total revenue2,672,804 1,141,097 927,062 1,325 — 4,742,292 
Expenses:
Policy benefits1,809,373 733,481 30,030 — — — 2,572,884 
Required interest on reserves(698,112)(93,475)(41,413)833,000 — — — 
Required interest on DAC210,152 26,586 328 (237,066)— — — 
Amortization of acquisition costs463,586 110,177 2,007 — — — 575,770 
Commissions, premium taxes, and non-deferred acquisition costs212,859 91,959 23 — — — 304,841 
Insurance administrative expense(1)
— — — — 250,947 3,985 (2,3)254,932 
Parent expense— — — — 9,891 323 (3)10,214 
Stock-based compensation expense— — — — 35,892 — 35,892 
Interest expense— — — 86,704 — — 86,704 
Total expenses1,997,858 868,728 (9,025)682,638 296,730 4,308 3,841,237 
Subtotal674,946 272,369 9,029 244,424 (295,405)(4,308)901,055 
Non-operating items— — — — — 4,308 (2,3)4,308 
Measure of segment profitability (pretax)
$674,946 $272,369 $9,029 $244,424 $(295,405)$— 905,363 
Realized gain (loss)—investments(3,737)
Realized loss—redemption of debt(634)
Legal proceedings(3,275)
Non-operating expenses(1,033)
Income before income taxes per Consolidated Statements of Operations
$896,684 
(1)Administrative expense is not allocated to insurance segments.
(2)Legal proceedings.
(3)Non-operating expenses.
Twelve Months Ended December 31, 2019
LifeHealthAnnuityInvestmentCorporate & OtherAdjustmentsConsolidated
Revenue:
Premium$2,517,784 $1,077,346 $$— $— $— $3,595,134 
Net investment income— — — 910,459 — — 910,459 
Other income— — — — 1,318 — 1,318 
Total revenue2,517,784 1,077,346 910,459 1,318 — 4,506,911 
Expenses:
Policy benefits1,638,053 687,764 31,532 — — — 2,357,349 
Required interest on reserves(666,168)(87,289)(43,522)796,979 — — — 
Required interest on DAC202,502 25,435 494 (228,431)— — — 
Amortization of acquisition costs436,881 112,825 2,020 — — — 551,726 
Commissions, premium taxes, and non-deferred acquisition costs203,052 94,973 22 — — — 298,047 
Insurance administrative expense(1)
— — — — 240,321 8,758 (2,3)249,079 
Parent expense— — — — 10,260 643 (4)10,903 
Stock-based compensation expense— — — — 44,843 — 44,843 
Interest expense— — — 84,306 — — 84,306 
Total expenses1,814,320 833,708 (9,454)652,854 295,424 9,401 3,596,253 
Subtotal703,464 243,638 9,458 257,605 (294,106)(9,401)910,658 
Non-operating items— — — — — 9,401 (2,3,4)9,401 
Measure of segment profitability (pretax)
$703,464 $243,638 $9,458 $257,605 $(294,106)$— 920,059 
Realized gain (loss)—investments20,621 
Administrative settlements(400)
Legal proceedings(8,358)
Non-operating expenses(643)
Income before income taxes per Consolidated Statements of Operations
$931,279 
(1)Administrative expense is not allocated to insurance segments.
(2)Administrative settlements.
(3)Legal proceedings.
(4)Non-operating expenses.
Twelve Months Ended December 31, 2018
LifeHealthAnnuityInvestmentCorporate & OtherAdjustmentsConsolidated
Revenue:
Premium$2,406,555 $1,015,339 $12 $— $— $— $3,421,906 
Net investment income— — — 882,512 — — 882,512 
Other income— — — — 1,236 (99)(2)1,137 
Total revenue2,406,555 1,015,339 12 882,512 1,236 (99)4,305,555 
Expenses:
Policy benefits1,591,790 649,188 34,264 — — — 2,275,242 
Required interest on reserves(636,040)(83,243)(47,357)766,640 — — — 
Required interest on DAC194,297 24,412 589 (219,298)— — — 
Amortization of acquisition costs414,200 100,376 2,114 — — — 516,690 
Commissions, premium taxes, and non-deferred acquisition costs190,007 88,553 26 — — (99)(2)278,487 
Insurance administrative expense(1)
— — — — 223,941 3,590 (3)227,531 
Parent expense— — — — 10,684 1,578 (4)12,262 
Stock-based compensation expense— — — — 39,792 — 39,792 
Interest expense— — — 90,076 — — 90,076 
Total expenses1,754,254 779,286 (10,364)637,418 274,417 5,069 3,440,080 
Subtotal652,301 236,053 10,376 245,094 (273,181)(5,168)865,475 
Non-operating items— — — — — 5,168 (3,4)5,168 
Measure of segment profitability (pretax)
$652,301 $236,053 $10,376 $245,094 $(273,181)$— 870,643 
Realized gain (loss)—investments9,274 
Realized loss—redemption of debt(11,078)
Administrative settlements(3,590)
Non-operating expenses(1,578)
Income before income taxes per Consolidated Statements of Operations
$863,671 
(1)Administrative expense is not allocated to insurance segments.
(2)Elimination of intersegment commission.
(3)Administrative settlements.
(4)Non-operating expenses.
Assets for each segment are reported based on a specific identification basis. The insurance segments’ assets contain DAC. The investment segment includes the investment portfolio, cash, and accrued investment income. Goodwill is assigned to the insurance segments at the time of purchase. All other assets are included in the Corporate & Other category. The tables below reconcile segment assets to total assets as reported in the consolidated financial statements.
 
Assets by Segment
 At December 31, 2020
 LifeHealthAnnuityInvestmentCorporate & OtherConsolidated
Cash and invested assets$— $— $— $22,547,498 $— $22,547,498 
Accrued investment income— — — 248,991 — 248,991 
Deferred acquisition costs3,982,158 610,071 3,215 — — 4,595,444 
Goodwill309,609 131,982 — — — 441,591 
Other assets— — — — 1,213,207 1,213,207 
Total assets
$4,291,767 $742,053 $3,215 $22,796,489 $1,213,207 $29,046,731 


 At December 31, 2019
 LifeHealthAnnuityInvestmentCorporate & OtherConsolidated
Cash and invested assets$— $— $— $19,923,204 $— $19,923,204 
Accrued investment income— — — 245,129 — 245,129 
Deferred acquisition costs3,768,797 569,126 4,018 — — 4,341,941 
Goodwill309,609 131,982 — — — 441,591 
Other assets— — — — 1,025,595 1,025,595 
Total assets
$4,078,406 $701,108 $4,018 $20,168,333 $1,025,595 $25,977,460 
Liabilities for each segment are reported also on a specific identification basis similar to the assets. The insurance segments' liabilities contain future policy benefits, unearned and advance premiums, and policy claims and other benefits payable. Other policyholders' funds are included in Other as well as current and deferred income taxes payable. Debt represents both short and long-term. The tables below reconcile segment liabilities to total liabilities as reported in the consolidated financial statements.

Liabilities by Segment
 At December 31, 2020
 LifeHealthAnnuityInvestmentCorporate & OtherConsolidated
Future policy benefits$12,008,396 $2,172,141 $1,062,999 $— $— $15,243,536 
Unearned and advance premiums18,968 42,760 — — — 61,728 
Policy claims and other benefits payable237,246 162,261 — — — 399,507 
Debt— — — 1,922,804 — 1,922,804 
Other— — — — 2,648,064 2,648,064 
Total liabilities
$12,264,610 $2,377,162 $1,062,999 $1,922,804 $2,648,064 $20,275,639 

At December 31, 2019
LifeHealthAnnuityInvestmentCorporate & OtherConsolidated
Future policy benefits$11,403,078 $2,006,424 $1,098,632 $— $— $14,508,134 
Unearned and advance premiums17,701 46,008 — — — 63,709 
Policy claims and other benefits payable201,594 163,808 — — — 365,402 
Debt— — — 1,647,726 — 1,647,726 
Other— — — — 2,098,182 2,098,182 
Total liabilities
$11,622,373 $2,216,240 $1,098,632 $1,647,726 $2,098,182 $18,683,153