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Business Segments
6 Months Ended
Jun. 30, 2020
Segment Reporting [Abstract]  
Business Segments Note 9—Business Segments
Globe Life is organized into four segments: life insurance, supplemental health insurance, annuities, and investments. In addition, other expenses not included in these segments are reported in "Corporate & Other."

Globe Life's reportable insurance segments are based on the insurance product lines it markets and administers: life insurance, supplemental health insurance, and annuities. These major product lines are set out as reportable segments because of the common characteristics of products within these categories, comparability of margins, and the similarity in regulatory environment and management techniques. There is also an investment segment which manages the investment portfolio, debt, and cash flow for the insurance segments and the corporate function. The Company's chief operating decision makers evaluate the overall performance of the operations of the Company in accordance with these segments.

Life insurance products marketed by Globe Life include traditional whole life and term life insurance. Health insurance products are generally guaranteed-renewable and include Medicare Supplement, critical illness, accident, and limited-benefit supplemental hospital and surgical coverage. Annuities include fixed-benefit contracts.
 
Globe Life markets its insurance products through a number of distribution channels, each of which sells the products of one or more of Globe Life's insurance segments. Our distribution channels consist of the following exclusive agencies: American Income Life Division (American Income), Liberty National Division (Liberty National) and Family Heritage Division (Family Heritage); an independent agency, United American Division (United American); and our Direct to Consumer Division (Direct to Consumer). The tables below present segment premium revenue by each of Globe Life's distribution channels.
Premium Income by Distribution Channel

Three Months Ended June 30, 2020
 LifeHealthAnnuityTotal
Distribution ChannelAmount% of
Total
Amount% of
Total
Amount% of
Total
Amount% of
Total
American Income$308,675  46  $25,554   $—  —  $334,229  35  
Direct to Consumer235,201  35  19,060   —  —  254,261  27  
Liberty National73,326  11  47,391  17  —  —  120,717  13  
United American2,481  —  112,885  40   100  115,369  12  
Family Heritage1,042  —  77,987  27  —  —  79,029   
Other50,097   —  —  —  —  50,097   
$670,822  100  $282,877  100  $ 100  $953,702  100  

 Three Months Ended June 30, 2019
 LifeHealthAnnuityTotal
Distribution ChannelAmount
% of
Total
Amount
% of
Total
Amount
% of
Total
Amount
% of
Total
American Income$288,334  46  $24,450   $—  —  $312,784  35  
Direct to Consumer217,278  35  19,249   —  —  236,527  26  
Liberty National71,478  11  47,292  18  —  —  118,770  13  
United American2,647  —  102,254  38   100  104,902  12  
Family Heritage927  —  73,037  28  —  —  73,964   
Other50,537   —  —  —  —  50,537   
$631,201  100  $266,282  100  $ 100  $897,484  100  
Premium Income by Distribution Channel

Six Months Ended June 30, 2020
 LifeHealthAnnuityTotal
Distribution ChannelAmount% of
Total
Amount% of
Total
Amount% of
Total
Amount% of
Total
American Income$611,527  46  $51,281   $—  —  $662,808  35  
Direct to Consumer455,244  35  38,856   —  —  494,100  26  
Liberty National146,194  11  95,031  17  —  —  241,225  13  
United American4,971  —  222,944  40   100  227,918  12  
Family Heritage2,063  —  154,970  27  —  —  157,033   
Other100,453   —  —  —  —  100,453   
$1,320,452  100  $563,082  100  $ 100  $1,883,537  100  

 Six Months Ended June 30, 2019
 LifeHealthAnnuityTotal
Distribution ChannelAmount
% of
Total
Amount
% of
Total
Amount
% of
Total
Amount
% of
Total
American Income$570,101  45  $48,549   $—  —  $618,650  35  
Direct to Consumer434,837  35  39,509   —  —  474,346  26  
Liberty National142,195  11  95,448  18  —  —  237,643  13  
United American5,398   205,159  39   100  210,558  12  
Family Heritage1,858  —  144,301  27  —  —  146,159   
Other101,101   —  —  —  —  101,101   
$1,255,490  100  $532,966  100  $ 100  $1,788,457  100  

Due to the nature of the life insurance industry, Globe Life has no individual or group that would be considered a major customer. Substantially all of Globe Life's business is conducted in the United States.
 
The measure of profitability established by the chief operating decision makers for the insurance segments is underwriting margin before other income and administrative expenses, in accordance with the manner the segments are managed. It essentially represents gross profit margin on insurance products before insurance administrative expenses and consists primarily of premium less net policy benefits, acquisition expenses, and commissions. Required interest on net policy liabilities (benefit reserves less deferred acquisition costs) is reflected as a component of the Investment segment (rather than as a component of underwriting margin in the insurance and annuity segments) in order to match this cost with the investment income earned on the assets supporting the net policy liabilities.
 
The measure of profitability for the Investment segment is excess investment income, representing the income earned on the investment portfolio in excess of net policy requirements and financing costs associated with Globe Life's debt. Other than the above-mentioned interest allocations and an intersegment commission, there are no other intersegment revenues or expenses. Expenses directly attributable to corporate operations are included in the “Corporate & Other” category. Stock-based compensation expense is considered a corporate expense by Globe Life management and is included in this category. All other unallocated revenues and expenses on a pretax basis, including insurance administrative expense, are also included in the “Corporate & Other” segment category.
 
Globe Life holds a sizable investment portfolio to support its insurance liabilities, the yield from which is used to offset policy benefit, acquisition, administrative and tax expenses. This yield or investment income is taken into account when establishing premium rates and profitability expectations of its insurance products. From time to time, investments are sold or called, or experience a credit loss event, each of which are reflected by the Company as
realized gains (losses). These gains or losses generally occur as a result of disposition due to issuer calls, compliance with Company investment policies, or other reasons often beyond management’s control. Unlike investment income, realized gains and losses are incidental to insurance operations, and only overall yields are considered when setting premium rates or insurance product profitability expectations. While these gains and losses are not relevant to segment profitability or core operating results, they can have a material positive or negative result on net income. For these reasons, management removes realized investment gains and losses when it views its segment operations.

Management removes items that are related to prior periods when evaluating the operating results of current periods. Management also removes non-operating items unrelated to its core insurance activities when evaluating those results. Therefore, these items are excluded in its presentation of segment results, because accounting guidance requires that operating segment results be presented as management views its business. With the exception of the administrative settlements noted in the paragraphs above, all of these items are included in “Other operating expense” in the Condensed Consolidated Statements of Operations for the appropriate year. See additional detail below in the tables.
The following tables set forth a reconciliation of Globe Life's revenues and operations by segment to its major income statement line items. See Note—1 Significant Accounting Policies for additional information concerning reconciling items of segment profits to pretax income.
Three Months Ended June 30, 2020
LifeHealthAnnuityInvestmentCorporate & OtherAdjustmentsConsolidated
Revenue:
Premium$670,822  $282,877  $ $—  $—  $—  $953,702  
Net investment income—  —  —  231,568  —  —  231,568  
Other income—  —  —  —  404  —  404  
Total revenue670,822  282,877   231,568  404  —  1,185,674  
Expenses:
Policy benefits459,845  183,496  7,475  —  —  —  650,816  
Required interest on reserves(173,208) (22,851) (10,332) 206,391  —  —  —  
Required interest on DAC52,107  6,582  84  (58,773) —  —  —  
Amortization of acquisition costs117,802  27,854  504  —  —  —  146,160  
Commissions, premium taxes, and non-deferred acquisition costs52,577  23,556   —  —  —  76,140  
Insurance administrative expense(1)
—  —  —  —  61,566  61,566  
Parent expense—  —  —  —  2,516  —  2,516  
Stock-based compensation expense—  —  —  —  8,632  —  8,632  
Interest expense—  —  —  22,813  —  —  22,813  
Total expenses509,123  218,637  (2,262) 170,431  72,714  —  968,643  
Subtotal161,699  64,240  2,265  61,137  (72,310) —  217,031  
Non-operating items—  —  —  —  —  —  
Measure of segment profitability (pretax)
$161,699  $64,240  $2,265  $61,137  $(72,310) $—  217,031  
Realized gain (loss)—investments(4,790) 
Income before income taxes per Condensed Consolidated Statements of Operations
$212,241  
(1)Administrative expense is not allocated to insurance segments.
Three Months Ended June 30, 2019
LifeHealthAnnuityInvestmentCorporate & OtherAdjustmentsConsolidated
Revenue:
Premium$631,201  $266,282  $ $—  $—  $—  $897,484  
Net investment income—  —  —  227,425  —  —  227,425  
Other income—  —  —  —  398  —  398  
Total revenue631,201  266,282   227,425  398  —  1,125,307  
Expenses:
Policy benefits410,961  170,511  7,890  —  —  —  589,362  
Required interest on reserves(165,513) (21,680) (10,888) 198,081  —  —  —  
Required interest on DAC50,298  6,341  127  (56,766) —  —  —  
Amortization of acquisition costs110,319  27,343  503  —  —  —  138,165  
Commissions, premium taxes, and non-deferred acquisition costs50,086  23,608   —  —  —  73,698  
Insurance administrative expense(1)
—  —  —  —  59,416  5,500  (2)64,916  
Parent expense—  —  —  —  2,872  —  2,872  
Stock-based compensation expense—  —  —  —  11,256  —  11,256  
Interest expense—  —  —  21,432  —  —  21,432  
Total expenses456,151  206,123  (2,364) 162,747  73,544  5,500  901,701  
Subtotal175,050  60,159  2,365  64,678  (73,146) (5,500) 223,606  
Non-operating items—  —  —  —  —  5,500  (2)5,500  
Measure of segment profitability (pretax)
$175,050  $60,159  $2,365  $64,678  $(73,146) $—  229,106  
Realized gain (loss)—investments5,154  
Legal proceedings(5,500) 
Income before income taxes per Condensed Consolidated Statements of Operations
$228,760  
(1)Administrative expense is not allocated to insurance segments.
(2)Legal proceedings.
Six Months Ended June 30, 2020
LifeHealthAnnuityInvestmentCorporate & OtherAdjustmentsConsolidated
Revenue:
Premium$1,320,452  $563,082  $ $—  $—  $—  $1,883,537  
Net investment income—  —  —  460,559  —  —  460,559  
Other income—  —  —  —  729  —  729  
Total revenue1,320,452  563,082   460,559  729  —  2,344,825  
Expenses:
Policy benefits881,515  362,207  15,063  —  —  —  1,258,785  
Required interest on reserves(344,413) (45,361) (20,788) 410,562  —  —  —  
Required interest on DAC104,225  13,101  172  (117,498) —  —  —  
Amortization of acquisition costs232,110  56,879  1,008  —  —  —  289,997  
Commissions, premium taxes, and non-deferred acquisition costs106,513  48,551  13  —  —  —  155,077  
Insurance administrative expense(1)
—  —  —  —  125,186  3,275  (2)128,461  
Parent expense—  —  —  —  4,847  —  4,847  
Stock-based compensation expense—  —  —  —  17,988  —  17,988  
Interest expense—  —  —  43,621  —  —  43,621  
Total expenses979,950  435,377  (4,532) 336,685  148,021  3,275  1,898,776  
Subtotal340,502  127,705  4,535  123,874  (147,292) (3,275) 446,049  
Non-operating items—  —  —  —  —  3,275  (2)3,275  
Measure of segment profitability (pretax)
$340,502  $127,705  $4,535  $123,874  $(147,292) $—  449,324  
Realized gain (loss)—investments(30,887) 
Legal proceedings(3,275) 
Income before income taxes per Condensed Consolidated Statements of Operations
$415,162  
(1)Administrative expense is not allocated to insurance segments.
(2)Legal proceedings.
Six Months Ended June 30, 2019
LifeHealthAnnuityInvestmentCorporate & OtherAdjustmentsConsolidated
Revenue:
Premium$1,255,490  $532,966  $ $—  $—  $—  $1,788,457  
Net investment income—  —  —  454,098  —  —  454,098  
Other income—  —  —  —  639  —  639  
Total revenue1,255,490  532,966   454,098  639  —  2,243,194  
Expenses:
Policy benefits820,653  340,528  15,938  —  —  —  1,177,119  
Required interest on reserves(329,175) (43,176) (22,008) 394,359  —  —  —  
Required interest on DAC100,322  12,624  258  (113,204) —  —  —  
Amortization of acquisition costs218,609  54,357  1,021  —  —  —  273,987  
Commissions, premium taxes, and non-deferred acquisition costs100,192  46,960  11  —  —  —  147,163  
Insurance administrative expense(1)
—  —  —  —  118,607  5,900  (2,3)124,507  
Parent expense—  —  —  —  5,515  —  5,515  
Stock-based compensation expense—  —  —  —  21,815  —  21,815  
Interest expense—  —  —  42,710  —  —  42,710  
Total expenses910,601  411,293  (4,780) 323,865  145,937  5,900  1,792,816  
Subtotal344,889  121,673  4,781  130,233  (145,298) (5,900) 450,378  
Non-operating items—  —  —  —  —  5,900  (2,3)5,900  
Measure of segment profitability (pretax)
$344,889  $121,673  $4,781  $130,233  $(145,298) $—  456,278  
Realized gain (loss)—investments6,483  
Administrative settlements(400) 
Legal proceedings(5,500) 
Income before income taxes per Condensed Consolidated Statements of Operations
$456,861  
(1)Administrative expense is not allocated to insurance segments.
(2)In 2019, the Company recorded $400 thousand in administrative settlements related to state regulatory examinations.
(3)Legal proceedings.