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Revenue - Roll Forward of Frequent Flyer Deferred Revenue (Details) - Frequent Flyer - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Jun. 30, 2020
Jun. 30, 2019
Frequent Flyer Deferred Revenue [Roll Forward]        
Total Frequent flyer deferred revenue - beginning balance $ 5,488 $ 5,138 $ 5,276 $ 5,005
Total miles awarded 228 682 787 1,289
Travel miles redeemed (Passenger revenue) (34) (589) (356) (1,027)
Non-travel miles redeemed (Other operating revenue) (12) (33) (37) (69)
Total Frequent flyer deferred revenue - ending balance $ 5,670 $ 5,198 $ 5,670 $ 5,198