10-Q

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

______________________________________________________________________________ 

FORM 10-Q

(Mark One)

☑    QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended September 30, 2020

OR

☐    TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from                      to                     

Commission file number 001-08604

TEAM, INC.

(Exact Name of Registrant as Specified in Its Charter)
Delaware	74-1765729
(State or Other Jurisdiction of Incorporation or Organization)	(I.R.S. Employer Identification No.)
13131 Dairy Ashford, Suite 600, Sugar Land, Texas	77478
(Address of Principal Executive Offices)	(Zip Code)
(281) 331-6154
(Registrant’s Telephone Number, Including Area Code)
None
(Former Name, Former Address and Former Fiscal Year, if Changed Since Last Report)

Securities registered pursuant to Section 12(b) of the Act:

Title of each class	Trading Symbol(s)	Name of each exchange on which registered
Common Stock, $0.30 par value	TISI	New York Stock Exchange

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.     Yes  þ    No  ¨

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).    Yes  þ    No  ¨

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company or an emerging growth company. See definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer	☐	Accelerated filer	☑
Non-accelerated filer	☐	Smaller reporting company	☐
		Emerging growth company	☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.    ¨

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).     Yes  ¨     No  þ

The Registrant had 30,627,882 shares of common stock, par value $0.30, outstanding as of October 30, 2020.

INDEX

		Page No.
PART I—FINANCIAL INFORMATION		2
ITEM 1.	Financial Statements	2
	Condensed Consolidated Balance Sheets as of September 30, 2020 (Unaudited) and December 31, 2019	2
	Unaudited Condensed Consolidated Statements of Operations for the Three and Nine Months Ended September 30, 2020 and 2019	3
	Unaudited Condensed Consolidated Statements of Comprehensive Loss for the Three and Nine Months Ended September 30, 2020 and 2019	4
	Unaudited Condensed Consolidated Statements of Shareholders’ Equity for the Three and Nine Months Ended September 30, 2020 and 2019	5
	Unaudited Condensed Consolidated Statements of Cash Flows for the Nine Months Ended September 30, 2020 and 2019	6
	Notes to Unaudited Condensed Consolidated Financial Statements	7
ITEM 2.	Management’s Discussion and Analysis of Financial Condition and Results of Operations	30
ITEM 3.	Quantitative and Qualitative Disclosures About Market Risk	44
ITEM 4.	Controls and Procedures	45
PART II—OTHER INFORMATION		46
ITEM 1.	Legal Proceedings	46
ITEM 1A.	Risk Factors	46
ITEM 2.	Unregistered Sales of Equity Securities and Use of Proceeds	47
ITEM 3.	Defaults Upon Senior Securities	47
ITEM 4.	Mine Safety Disclosures	47
ITEM 5.	Other Information	47
ITEM 6.	Exhibits	47
SIGNATURES		48

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PART I—FINANCIAL INFORMATION

ITEM 1. FINANCIAL STATEMENTS

TEAM, INC. AND SUBSIDIARIES

CONDENSED CONSOLIDATED BALANCE SHEETS

(in thousands, except share and per share data)

	September 30, 2020		December 31, 2019
	(unaudited)
ASSETS
Current assets:
Cash and cash equivalents	$	19,611	$	12,175
Accounts receivable, net of allowance of $9,633 and $9,990, respectively	214,361		245,617
Inventory	36,361		39,195
Income tax receivable	1,001		316
Prepaid expenses and other current assets	33,212		20,275
Total current assets	304,546		317,578
Property, plant and equipment, net	173,049		191,951
Operating lease right-of-use assets	62,082		67,048
Intangible assets, net of accumulated amortization of $107,459 and $96,797, respectively	106,602		117,019
Goodwill	89,895		282,006
Deferred income taxes	5,167		5,189
Other assets, net	11,522		4,426
Total assets	$	752,863	$	985,217
LIABILITIES AND EQUITY
Current liabilities:
Accounts payable	42,022		41,636
Current portion of long-term debt and finance lease obligations	5,323		5,294
Current portion of operating lease obligations	16,977		17,100
Other accrued liabilities	64,517		86,506
Total current liabilities	128,839		150,536
Long-term debt and finance lease obligations	338,872		325,299
Operating lease obligations	50,598		54,436
Defined benefit pension liability	5,817		9,321
Deferred income taxes	3,893		6,996
Other long-term liabilities	11,344		1,959
Total liabilities	539,363		548,547
Commitments and contingencies
Equity:
Preferred stock, 500,000 shares authorized, none issued	—		—
Common stock, par value $0.30 per share, 60,000,000 shares authorized; 30,627,882 and 30,518,793 shares issued, respectively	9,183		9,153
Additional paid-in capital	412,727		409,034
Retained earnings (deficit)	(174,689)		48,673
Accumulated other comprehensive loss	(33,721)		(30,190)
Total equity	213,500		436,670
Total liabilities and equity	$	752,863	$	985,217

See accompanying notes to unaudited condensed consolidated financial statements.

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TEAM, INC. AND SUBSIDIARIES

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

(in thousands, except per share data)

(Unaudited)

	Three Months Ended September 30,				Nine Months Ended September 30,
	2020		2019		2020		2019
Revenues	$	219,093	$	290,079	$	645,236	$	875,507
Operating expenses	155,388		207,044		466,669		631,928
Gross margin	63,705		83,035		178,567		243,579
Selling, general and administrative expenses	61,089		84,647		198,415		248,507
Restructuring and other related charges, net	319		228		3,365		436
Goodwill impairment charge	—		—		191,788		—
Operating income (loss)	2,297		(1,840)		(215,001)		(5,364)
Interest expense, net	7,757		7,647		21,847		22,658
Other expense, net	655		116		1,292		371
Loss before income taxes	(6,115)		(9,603)		(238,140)		(28,393)
Less: Provision (benefit) for income taxes	2,958		(2,546)		(15,812)		(3,210)
Net loss	$	(9,073)	$	(7,057)	$	(222,328)	$	(25,183)
Loss per common share:
Basic	$	(0.30)	$	(0.23)	$	(7.27)	$	(0.83)
Diluted	$	(0.30)	$	(0.23)	$	(7.27)	$	(0.83)
Weighted-average number of shares outstanding:
Basic	30,628		30,300		30,599		30,267
Diluted	30,628		30,300		30,599		30,267

See accompanying notes to unaudited condensed consolidated financial statements.

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TEAM, INC. AND SUBSIDIARIES

CONDENSED CONSOLIDATED STATEMENTS OF

COMPREHENSIVE LOSS

(in thousands)

(Unaudited)

	Three Months Ended September 30,				Nine Months Ended September 30,
	2020		2019		2020		2019
Net loss	$	(9,073)	$	(7,057)	$	(222,328)	$	(25,183)
Other comprehensive income (loss) before tax:
Foreign currency translation adjustment	3,180		(2,954)		(2,978)		(473)
Foreign currency hedge	(610)		556		(627)		651
Other comprehensive income (loss), before tax	2,570		(2,398)		(3,605)		178
Tax (provision) benefit attributable to other comprehensive income (loss)	(60)		(148)		74		112
Other comprehensive income (loss), net of tax	2,510		(2,546)		(3,531)		290
Total comprehensive loss	$	(6,563)	$	(9,603)	$	(225,859)	$	(24,893)

See accompanying notes to unaudited condensed consolidated financial statements.

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TEAM, INC. AND SUBSIDIARIES

CONDENSED CONSOLIDATED STATEMENTS OF SHAREHOLDERS’ EQUITY

(in thousands)

(Unaudited)

	Common Stock			Additional Paid-in Capital		Retained Earnings (Deficit)		Accumulated Other Comprehensive Loss		Total Shareholders’ Equity
	Shares	Amount
Balance at December 31, 2019	30,519	$	9,153	$	409,034	$	48,673	$	(30,190)	$	436,670
Adoption of new accounting principle, net of tax	—	—		—		(1,034)		—		(1,034)
Net loss	—	—		—		(199,727)		—		(199,727)
Foreign currency translation adjustment, net of tax	—	—		—		—		(9,861)		(9,861)
Foreign currency hedge, net of tax	—	—		—		—		200		200
Non-cash compensation	—	—		1,530		—		—		1,530
Net settlement of vested stock awards	109	30		(379)		—		—		(349)
Balance at March 31, 2020	30,628	$	9,183	$	410,185	$	(152,088)	$	(39,851)	$	227,429
Net loss	—	—		—		(13,528)		—		(13,528)
Foreign currency translation adjustment, net of tax	—	—		—		—		3,832		3,832
Foreign currency hedge, net of tax	—	—		—		—		(212)		(212)
Non-cash compensation	—	—		1,415		—		—		1,415
Balance at June 30, 2020	30,628	$	9,183	$	411,600	$	(165,616)	$	(36,231)	$	218,936
Net loss	—	—		—		(9,073)		—		(9,073)
Foreign currency translation adjustment, net of tax	—	—		—		—		2,970		2,970
Foreign currency hedge, net of tax	—	—		—		—		(460)		(460)
Non-cash compensation	—	—		1,128		—		—		1,128
Net settlement of vested stock awards	—	—		(1)		—		—		(1)
Balance at September 30, 2020	30,628	$	9,183	$	412,727	$	(174,689)	$	(33,721)	$	213,500
Balance at December 31, 2018	30,184	$	9,053	$	400,989	$	81,450	$	(34,392)	$	457,100
Adoption of new accounting principle, net of tax	—	—		—		(767)		—		(767)
Net loss	—	—		—		(24,228)		—		(24,228)
Foreign currency translation adjustment, net of tax	—	—		—		—		1,809		1,809
Foreign currency hedge, net of tax	—	—		—		—		210		210
Non-cash compensation	—	—		2,434		—		—		2,434
Net settlement of vested stock awards	63	19		(360)		—		—		(341)
Balance at March 31, 2019	30,247	$	9,072	$	403,063	$	56,455	$	(32,373)	$	436,217
Net income	—	—		—		6,102		—		6,102
Foreign currency translation adjustment, net of tax	—	—		—		—		1,005		1,005
Foreign currency hedge, net of tax	—	—		—		—		(188)		(188)
Non-cash compensation	—	—		3,648		—		—		3,648
Net settlement of vested stock awards	46	14		(23)		—		—		(9)
Other1	—	—		—		324		—		324
Balance at June 30, 2019	30,293	$	9,086	$	406,688	$	62,881	$	(31,556)	$	447,099
Net loss	—	—		—		(7,057)		—		(7,057)
Foreign currency translation adjustment, net of tax	—	—		—		—		(3,014)		(3,014)
Foreign currency hedge, net of tax	—	—		—		—		468		468
Non-cash compensation	—	—		2,588		—		—		2,588
Net settlement of vested stock awards	47	14		(439)		—		—		(425)
Balance at September 30, 2019	30,340	$	9,100	$	408,837	$	55,824	$	(34,102)	$	439,659

_________________

1        Amount reflects a revision of tax effects for the adoption of ASC 842.

See accompanying notes to unaudited condensed consolidated financial statements.

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TEAM, INC. AND SUBSIDIARIES

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(in thousands)

(Unaudited)

	Nine Months Ended September 30,
	2020		2019
Cash flows from operating activities:
Net loss	$	(222,328)	$	(25,183)
Adjustments to reconcile net loss to net cash provided by operating activities:
Depreciation and amortization	34,709		36,700
Amortization of deferred loan costs and debt discounts	6,493		5,691
Provision for doubtful accounts	1,160		(440)
Foreign currency loss	1,628		348
Deferred income taxes	(3,132)		261
Loss (gain) on asset disposal	938		(137)
Goodwill impairment charge	191,788		—
Non-cash compensation cost	4,073		8,670
Other, net	(3,248)		(1,398)
Changes in operating assets and liabilities:
Accounts receivable	22,147		4,384
Inventory	2,744		5,030
Prepaid expenses and other current assets	(6,000)		(3,490)
Accounts payable	4,718		4,537
Other accrued liabilities	(13,838)		1,005
Income taxes	(1,687)		(2,959)
Net cash provided by operating activities	20,165		33,019
Cash flows from investing activities:
Capital expenditures	(16,684)		(23,199)
Business acquisitions, net of cash acquired	(1,013)		—
Proceeds from disposal of assets	198		802
Other	(53)		38
Net cash used in investing activities	(17,552)		(22,359)
Cash flows from financing activities:
Net borrowings (payments) under revolving credit agreement	10,802		(64,886)
Borrowings (payments) under term loan	(3,750)		49,745
Contingent consideration payments	—		(428)
Debt issuance costs	(1,841)		(1,475)
Taxes paid related to net share settlement of share-based awards	(350)		(776)
Other	(199)		(230)
Net cash provided by (used in) financing activities	4,662		(18,050)
Effect of exchange rate changes on cash and cash equivalents	161		(630)
Net increase (decrease) in cash and cash equivalents	7,436		(8,020)
Cash and cash equivalents at beginning of period	12,175		18,288
Cash and cash equivalents at end of period	$	19,611	$	10,268

See accompanying notes to unaudited condensed consolidated financial statements.

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TEAM, INC. AND SUBSIDIARIES

NOTES TO UNAUDITED CONDENSED CONSOLIDATED

FINANCIAL STATEMENTS

1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES AND PRACTICES

Description of business. Unless otherwise indicated, the terms “Team, Inc.,” “Team,” “the Company,” “we,” “our” and “us” are used in this report to refer to Team, Inc., to one or more of its consolidated subsidiaries or to all of them taken as a whole.

We are a global leading provider of integrated, digitally-enabled asset performance assurance and optimization solutions. We deploy conventional to highly specialized inspection, condition assessment, maintenance and repair services that result in greater safety, reliability and operational efficiency for our client’s most critical assets. We conduct operations in three segments, Inspection and Heat Treating (“IHT”), Mechanical Services (“MS”) and Quest Integrity. Through the capabilities and resources in these three segments, we believe that Team is uniquely qualified to provide integrated solutions involving in their most basic form: inspection to assess condition; engineering assessment to determine fitness for purpose in the context of industry standards and regulatory codes; and mechanical services to repair, rerate or replace based upon the client’s election. In addition, we are capable of escalating with the client’s needs, as dictated by the severity of the damage found and the related operating conditions, from standard services to some of the most advanced services and integrated asset integrity and reliability management solutions available in the industry. We also believe that Team is unique in its ability to provide services in three distinct client demand profiles: (i) turnaround or project services, (ii) call-out services and (iii) nested or run-and-maintain services.

IHT provides integrity management and performance solutions, conventional and advanced non-destructive testing (“NDT”) services, heat treating and thermal services, tank management solutions, and pipeline integrity solutions, as well as associated engineering and condition assessment services. These services can be offered while facilities are running (on-stream), during facility turnarounds or during new construction or expansion activities.

MS provides machining, bolting, and vapor barrier weld testing services, hot tap and line intervention services, valve management solutions, and emission control services primarily as call-out and turnaround services under both on-stream and off-line/shut down circumstances. On-stream services offered by MS represent the services offered while plants are operating and under pressure. Turnaround services are project-related and demand is a function of the number and scope of scheduled and unscheduled facility turnarounds as well as new industrial facility construction or expansion activities.

Quest Integrity provides integrity and reliability management solutions for the process, pipeline and power sectors. These solutions encompass three broadly-defined disciplines including highly specialized in-line inspection services for historically unpiggable process piping and pipelines using proprietary in-line inspection tools and analytical software; advanced engineering and condition assessment services through a multi-disciplined engineering team and related lab support; and advanced digital imaging including remote digital video imaging, laser scanning and laser profilometry-enabled reformer care services.

We offer these services globally through approximately 200 locations in more than 20 countries throughout the world with approximately 5,500 employees. We market our services to companies in a diverse array of heavy industries which include:

•Energy (refining, power, renewables, nuclear and liquefied natural gas);

•Manufacturing and Process (chemical, petrochemical, pulp and paper industries, manufacturing, automotive and mining);

•Midstream and Others (valves, terminals and storage, pipeline and offshore oil and gas);

•Public Infrastructure (amusement parks, bridges, ports, construction and building, roads, dams and railways); and

•Aerospace and Defense.

Our stock is traded on the New York Stock Exchange (“NYSE”) under the symbol “TISI”.

Recent Developments.  In March 2020, the World Health Organization declared the outbreak of a novel coronavirus (COVID-19) as a pandemic, which continues to spread throughout the United States and the rest of the world. The COVID-19 pandemic and related economic repercussions have created significant volatility and uncertainty in domestic and international markets.  Additionally, oil demand has significantly deteriorated as a result of the pandemic and the corresponding preventative measures taken around the world to mitigate the spread of the virus.  Further, other macroeconomic events such as the geopolitical tensions between the Organization of the Petroleum Exporting Countries (OPEC) and Russia, resulted in a significant drop in oil prices. Although oil prices have since seen a recovery, this price volatility undermines our client’s confidence in terms of project planning and execution. As such, these negative factors have created significant volatility and

7

uncertainty in the markets in which we operate and, as a result, certain clients have responded with capital spending budget cuts, cost cutting measures, personnel layoffs, limited facility access, and facility closures among other actions.

Though the impact of COVID-19 and the decline in crude oil prices on our operations has varied by geographic conditions and applicable government mandates, it has adversely affected our workforce and operations, as well as the operations of our clients, suppliers and contractors. Global oil demand is recovering, driven by gasoline and diesel while jet fuel remains suppressed, however, all three refined products collectively remain below 2019 levels. The ultimate duration and impact on our global operations is presently unclear. Furthermore, the extent to which we or our clients may successfully mitigate the impact of COVID-19 and the decline in the oil and gas industry, if at all, is not presently known. We expect that our results of operations in future periods may continue to be adversely impacted due to the factors noted above.  To successfully navigate through this unprecedented period, we continue to focus on the following key priorities:

• the safety of our employees and business continuity;

• decisive and aggressive actions taken to align our business with the current and near-term decrease in demand for our services; and

• our end market revenue diversification strategy.

To respond to the economic downturn resulting from the COVID-19 pandemic and the drop in oil prices, we initiated a cost reduction and efficiency program. All named executive officers have voluntarily taken temporary salary reductions ranging from 15% to 20% of their base salary. In addition, we instituted a reduction for certain other salaried employees, at lower percentages, and suspended our voluntary match under the executive deferred compensation retirement plan and our 401(k) plan. Further, our board of directors voluntarily agreed to a 20% reduction of their cash compensation. These reductions were effective during the second quarter of 2020 and will continue through the end of 2020.

On March 27, 2020, in response to the COVID-19 pandemic, the U.S. Congress enacted the Coronavirus Aid, Relief and Economic Security Act (“CARES Act”), which among other things, contains provisions for deferral of the employer portion of social security taxes incurred through the end of calendar 2020. Based on our evaluation of the CARES Act, we qualified for certain provisions of income tax relief and the deferral of certain payroll tax payments. Additionally, other governments in jurisdictions where we operate passed legislation to provide employers with wage subsidy grants and deferral of certain payroll related expenses and tax payments. Most notably was the Canada Emergency Wage Subsidy (“CEWS”) which helps employers offset a portion of their employee salaries and wages for a limited period. We elected to treat qualified government subsidies from Canada and other governments as offsets to the related expenses.

For additional risks relating to the COVID-19 pandemic and its impact on us and our oil and gas industry clients, see Part II, Item 1A “Risk Factors” of this report.

Basis for presentation. These interim condensed consolidated financial statements are unaudited, but in the opinion of our management, reflect all adjustments, consisting of normal recurring adjustments, necessary for a fair presentation of results for such periods. The condensed consolidated balance sheet at December 31, 2019 is derived from the December 31, 2019 audited consolidated financial statements. The results of operations for any interim period are not necessarily indicative of results for the full year. Certain disclosures have been condensed or omitted from the interim financial statements included in this report. Therefore, these financial statements should be read in conjunction with the consolidated financial statements and notes thereto contained in our Annual Report on Form 10-K for the year ended December 31, 2019 filed with the Securities and Exchange Commission on March 16, 2020 (“the 2019 Form 10-K”).

Use of estimates. Our accounting policies conform to Generally Accepted Accounting Principles in the United States (“GAAP”). The preparation of consolidated financial statements in conformity with GAAP requires management to make estimates and judgments that affect our reported financial position and results of operations. We review significant estimates and judgments affecting our consolidated financial statements on a recurring basis and record the effect of any necessary adjustments prior to their publication. Estimates and judgments are based on information available at the time such estimates and judgments are made. Adjustments made with respect to the use of these estimates and judgments often relate to information not previously available. Uncertainties with respect to such estimates and judgments are inherent in the preparation of financial statements. Estimates and judgments are used in, among other things, (1) aspects of revenue recognition, (2) valuation of acquisition related tangible and intangible assets and assessments of all long-lived assets for possible impairment, (3) estimating various factors used to accrue liabilities for workers’ compensation, auto, medical and general liability, (4) establishing an allowance for uncollectible accounts receivable, (5) estimating the useful lives of our assets, (6) assessing future tax exposure and the realization of tax assets, (7) selecting assumptions used in the measurement of costs and liabilities associated with defined benefit pension plans and (8) managing our foreign currency risk with certain debt obligations associated with net investments in foreign operations.

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Fair value of financial instruments. Our financial instruments consist primarily of cash, cash equivalents, accounts receivable, accounts payable and debt obligations. The carrying amount of cash, cash equivalents, accounts receivable and accounts payable are representative of their respective fair values due to the short-term maturity of these instruments. The fair value of our banking facility is representative of the carrying value based upon the variable terms and management’s opinion that the current rates available to us with the same maturity and security structure are equivalent to that of the banking facility. The fair value of our convertible senior notes as of September 30, 2020 and December 31, 2019 is $196.1 million and $241.7 million, respectively, (inclusive of the fair value of the conversion option) and is a “Level 2” (as defined in Note 13) measurement, determined based on the observed trading price of these instruments.

Concentration of credit risk. No single customer accounts for more than 10% of consolidated revenues.

Earnings (loss) per share. Basic earnings (loss) per share is computed by dividing net income (loss) available to Team shareholders by the weighted-average number of shares of common stock outstanding during the period. Diluted earnings (loss) per share is computed by dividing net income (loss) available to Team shareholders by the sum of (1) the weighted-average number of shares of common stock outstanding during the period, (2) the dilutive effect of the assumed exercise of share-based compensation using the treasury stock method and (3) the dilutive effect of the assumed conversion of our convertible senior notes under the treasury stock method. Our intent is to settle the principal amount of the convertible senior notes in cash upon conversion. If the conversion value exceeds the principal amount, we may elect to deliver shares of our common stock with respect to the remainder of our conversion obligation in excess of the aggregate principal amount (the “conversion spread”). Accordingly, the conversion spread is included in the denominator for the computation of diluted earnings per common share using the treasury stock method.

Amounts used in basic and diluted earnings (loss) per share, for the three and nine months ended September 30, 2020 and 2019, are as follows (in thousands): 

	Three Months Ended September 30,		Nine Months Ended September 30,
	2020	2019	2020	2019
	(unaudited)	(unaudited)	(unaudited)	(unaudited)
Weighted-average number of basic shares outstanding	30,628	30,300	30,599	30,267
Stock options, stock units and performance awards	—	—	—	—
Convertible Senior Notes	—	—	—	—
Total shares and dilutive securities	30,628	30,300	30,599	30,267

For both the three and nine months ended September 30, 2020 and 2019, all outstanding share-based compensation awards were excluded from the calculation of diluted loss per share because their inclusion would be antidilutive due to the net loss in those periods. Also, for both the three and nine months ended September 30, 2020 and 2019, the convertible senior notes were excluded from diluted loss per share because the conversion price exceeded the average price of our common stock during those periods. For information on our convertible senior notes and our share-based compensation awards, refer to Note 10 and Note 14, respectively.

Reclassifications. Certain amounts in prior periods have been reclassified to conform to the current year presentation. Such reclassifications did not have any effect on our financial condition or results of operations as previously reported.

Newly Adopted Accounting Principles

Topic 326 - Credit Losses. In June 2016, the FASB issued Accounting Standard Update (“ASU”) No. 2016-13, Financial Instruments-Credit Losses, which established ASC Topic 326, Credit Losses (“ASC 326”). Along with subsequent ASUs to clarify certain provisions, ASC 326 introduced a new impairment model for financial instruments that is based on expected credit losses rather than incurred credit losses. The new impairment model applies to most financial assets measured at amortized cost, including trade accounts receivable.

We adopted ASC 326 using the modified retrospective method for all financial assets measured at amortized cost. Results for reporting periods beginning after January 1, 2020 are presented under ASC 326 while prior period amounts are reported in accordance with previously applicable GAAP based on incurred credit losses. The cumulative effect of our adoption of ASC 326 on January 1, 2020 resulted in a $1.0 million decrease, net of tax, to beginning retained earnings on our consolidated balance sheet. Refer to Note 3 for further discussion of ASC 326.

ASU No. 2018-15. In August 2018, the FASB issued ASU No. 2018-15, Intangibles – Goodwill and Other – Internal-Use Software (Topic 350): Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That

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Is a Service Contract (“ASU 2018-15”), that requires implementation costs incurred in cloud computing arrangements to be deferred and recognized over the term of the arrangement, if those costs would be capitalized in a software licensing arrangement under the internal-use software guidance in Topic 350. ASU 2018-15 requires an entity to disclose the nature of its hosting arrangements that are service contracts and provide disclosures as if the deferred implementation costs were a separate, major depreciable asset class. Our adoption of ASU No. 2018-15 as of January 1, 2020 resulted in a reduction of $4.9 million from property, plant, and equipment with $0.9 million reclassified to other current assets and $4.0 million reclassified to other non-current assets on our consolidated balance sheet.

Accounting Principles Not Yet Adopted

ASU No. 2019-12. In December 2019, the FASB issued ASU 2019-12, Income Taxes (Topic 740) Simplifying the Accounting for Income Taxes, that simplifies the accounting for income taxes by eliminating some exceptions to the general approach in ASC 740, Income Taxes as well as clarifies aspects of existing guidance to promote more consistent application. ASU 2019-12 clarifies and amends existing guidance related to intraperiod tax allocation and calculations, recognition of deferred taxes for change in ownership group, evaluation of a step-up in the tax basis of goodwill and other clarifications. We are currently evaluating the impact this ASU will have on our financial statements and we plan to adopt it as of January 1, 2021.

ASU No. 2020-04. In March 2020, the FASB issued ASU 2020-04, Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting. The guidance provides optional expedients and exceptions for applying GAAP to contract modifications and hedging relationships, subject to meeting certain criteria that reference LIBOR or another rate that is expected to be discontinued. The amendments in ASU 2020-04 are effective for all entities as of March 12, 2020 through December 31, 2022. We are currently determining whether we will elect the optional expedients as well as evaluating the impact of this guidance on our consolidated financial position, results of operations, and cash flows.

ASU No. 2020-06. In August 2020, the FASB issued ASU 2020-06, Accounting for Convertible Instruments and Contracts in an Entity’s Own Equity, which simplifies the accounting for convertible instruments by eliminating certain separation models and will generally be reported as a single liability at its amortized cost. In addition, ASU 2020-06 eliminates the treasury stock method to calculate diluted earnings per share for convertible instruments and requires the use of the if-converted method. The amendments in ASU 2020-06 are effective for this Company as of January 1, 2022 with the option to early adopt as of January 1, 2021. We are currently determining when we will elect to adopt as well as the impact this ASU will have on our financial statements.

2. REVENUE

In accordance with ASC 606, Revenue from Contracts with Customers, we follow a five-step process to recognize revenue: (1) identify the contract with the customer, (2) identify the performance obligations, (3) determine the transaction price, (4) allocate the transaction price to the performance obligations, and (5) recognize revenue when the performance obligations are satisfied.

The majority of our contracts with customers are short-term in nature and billed on a time and materials basis, while certain other contracts are at a fixed price. Certain contracts may contain a combination of fixed and variable elements. We act as a principal and have performance obligations to provide the service itself or oversee the services provided by any subcontractors. Revenue is measured based on consideration specified in a contract with a customer and excludes amounts collected on behalf of third parties, such as taxes assessed by governmental authorities. In contracts where the amount of consideration is variable, we consider our experience with similar contracts in estimating the amount to which we will be entitled and recognize revenues accordingly. As most of our contracts contain only one performance obligation, the allocation of a contract’s transaction price to multiple performance obligations is generally not applicable. Customers are generally billed as we satisfy our performance obligations and payment terms typically range from 30 to 90 days from the invoice date. Billings under certain fixed-price contracts may be based upon the achievement of specified milestones, while some arrangements may require advance customer payment. Our contracts do not include significant financing components since the contracts typically span less than one year. Contracts generally include an assurance type warranty clause to guarantee that the services comply with agreed specifications. The warranty period typically is 12 months or less from the date of service. Warranty expenses were not material for the three and nine months ended September 30, 2020 and 2019.

Revenue is recognized as (or when) the performance obligations are satisfied by transferring control over a service or product to the customer. Revenue recognition guidance prescribes two recognition methods (over time or point in time). Most of our performance obligations qualify for recognition over time because we typically perform our services on customer facilities or assets and customers receive the benefits of our services as we perform. Where a performance obligation is satisfied over time, the related revenue is also recognized over time using the method deemed most appropriate to reflect the measure of progress and transfer of control. For our time and materials contracts, we are generally able to elect the right-to-invoice

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practical expedient, which permits us to recognize revenue in the amount to which we have a right to invoice the customer if that amount corresponds directly with the value to the customer of our performance completed to date. For our fixed price contracts, we typically recognize revenue using the cost-to-cost method, which measures the extent of progress towards completion based on the ratio of costs incurred to date to the total estimated costs at completion of the performance obligation. Under this method, revenue is recognized proportionately as costs are incurred. For contracts where control is transferred at a point in time, revenue is recognized at the time control of the asset is transferred to the customer, which is typically upon delivery and acceptance by the customer.

Disaggregation of revenue. Essentially all of our revenues are associated with contracts with customers. A disaggregation of our revenue from contracts with customers by geographic region, by reportable operating segment and by service type is presented below (in thousands):

	Three Months Ended September 30, 2020						Three Months Ended September 30, 2019
	(unaudited)						(unaudited)
	United States and Canada		Other Countries		Total		United States and Canada		Other Countries		Total
Revenue:
IHT	$	94,414	$	2,223	$	96,637	$	121,772	$	4,607	$	126,379
MS	73,204		28,534		101,738		101,929		33,696		135,625
Quest Integrity	12,382		8,336		20,718		18,370		9,705		28,075
Total	$	180,000	$	39,093	$	219,093	$	242,071	$	48,008	$	290,079

	Nine Months Ended September 30, 2020						Nine Months Ended September 30, 2019
	(unaudited)						(unaudited)
	United States and Canada		Other Countries		Total		United States and Canada		Other Countries		Total
Revenue:
IHT	$	277,947	$	7,045	$	284,992	$	379,460	$	12,633	$	392,093
MS	217,189		81,888		299,077		296,557		105,491		402,048
Quest Integrity	35,967		25,200		61,167		57,376		23,990		81,366
Total	$	531,103	$	114,133	$	645,236	$	733,393	$	142,114	$	875,507

	Three Months Ended September 30, 2020
	(unaudited)
	Non-Destructive Evaluation and Testing Services		Repair and Maintenance Services		Heat Treating		Other		Total
Revenue:
IHT	$	77,323	$	—	$	12,667	$	6,647	$	96,637
MS	—		101,032		221		485		101,738
Quest Integrity	20,718		—		—		—		20,718
Total	$	98,041	$	101,032	$	12,888	$	7,132	$	219,093

	Three Months Ended September 30, 2019
	(unaudited)
	Non-Destructive Evaluation and Testing Services		Repair and Maintenance Services		Heat Treating		Other		Total
Revenue:
IHT	$	102,448	$	100	$	16,500	$	7,331	$	126,379
MS	—		134,096		382		1,147		135,625
Quest Integrity	28,075		—		—		—		28,075
Total	$	130,523	$	134,196	$	16,882	$	8,478	$	290,079

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	Nine Months Ended September 30, 2020
	(unaudited)
	Non-Destructive Evaluation and Testing Services		Repair and Maintenance Services		Heat Treating		Other		Total
Revenue:
IHT	$	226,693	$	121	$	37,583	$	20,595	$	284,992
MS	—		295,741		896		2,440		299,077
Quest Integrity	61,167		—		—		—		61,167
Total	$	287,860	$	295,862	$	38,479	$	23,035	$	645,236

	Nine Months Ended September 30, 2019
	(unaudited)
	Non-Destructive Evaluation and Testing Services		Repair and Maintenance Services		Heat Treating		Other		Total
Revenue:
IHT	$	313,375	$	598	$	52,804	$	25,316	$	392,093
MS	—		396,493		2,041		3,514		402,048
Quest Integrity	81,366		—		—		—		81,366
Total	$	394,741	$	397,091	$	54,845	$	28,830	$	875,507

For additional information on our reportable operating segments and geographic information, refer to Note 17.

Contract balances. The timing of revenue recognition, billings and cash collections results in trade accounts receivable, contract assets and contract liabilities on the consolidated balance sheets. Trade accounts receivable include billed and unbilled amounts currently due from customers and represent unconditional rights to receive consideration. The amounts due are stated at their net estimated realizable value. Refer to Notes 1 and 3 for additional information on the allowance for credit losses and our trade receivables. Contract assets include unbilled amounts typically resulting from sales under fixed-price contracts when the cost-to-cost method of revenue recognition is utilized, the revenue recognized exceeds the amount billed to the customer and the right to payment is conditional on something other than the passage of time. Amounts may not exceed their net realizable value. If we receive advances or deposits from our customers, a contract liability is recorded. Additionally, a contract liability arises if items of variable consideration result in less revenue being recorded than what is billed. Contract assets and contract liabilities are generally classified as current.

Trade accounts receivable, contract assets and contract liabilities consisted of the following (in thousands):

	September 30, 2020		December 31, 2019
	(unaudited)
Trade accounts receivable, net1	$	214,361	$	245,617
Contract assets2	$	6,565	$	4,671
Contract liabilities3	$	940	$	1,224

_________________

1    Includes billed and unbilled amounts, net of allowance for credit losses. See Note 3 for details.    

2    Included in the “Prepaid expenses and other current assets” line on the condensed consolidated balance sheets.

3    Included in the “Other accrued liabilities” line of the condensed consolidated balance sheets.

The $1.9 million increase in our contract assets from December 31, 2019 to September 30, 2020 is due to more fixed price contracts in progress at September 30, 2020 as compared to December 31, 2019. Contract liabilities as of September 30, 2020 are associated with contracts under which customers had paid for all or a portion of the consideration in advance of the work being performed. Due to the short-term nature of our contracts, contract liability balances as of the end of any period are generally recognized as revenue in the following quarter.

Contract costs. We recognize the incremental costs of obtaining contracts as selling, general and administrative expenses when incurred if the amortization period of the asset that otherwise would have been recognized is one year or less. Assets recognized for costs to obtain a contract were not material as of September 30, 2020. Costs to fulfill a contract are recorded as

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assets if they relate directly to a contract or a specific anticipated contract, the costs generate or enhance resources that will be used in satisfying performance obligations in the future and the costs are expected to be recovered. Costs to fulfill a contract recognized as assets primarily consist of labor and materials costs and generally relate to engineering and set-up costs incurred prior to the satisfaction of performance obligations. Assets recognized for costs to fulfill a contract are included in the “Prepaid expenses and other current assets” line of the condensed consolidated balance sheets and were not material as of September 30, 2020. Such assets are recognized as expenses as we transfer the related goods or services to the customer. All other costs to fulfill a contract are expensed as incurred.

Remaining performance obligations. As of September 30, 2020, there were no material amounts of remaining performance obligations that are required to be disclosed. As permitted by ASC 606, we have elected not to disclose information about remaining performance obligations where (i) the performance obligation is part of a contract that has an original expected duration of one year or less or (ii) when we recognize revenue from the satisfaction of the performance obligation in accordance with the right-to-invoice practical expedient.

3. RECEIVABLES

Accounts receivable consisted of the following (in thousands): 

	September 30, 2020		December 31, 2019
	(unaudited)
Trade accounts receivable	$	176,583	$	192,743
Unbilled receivables	47,411		62,864
Allowance for credit losses	(9,633)		(9,990)
Total	$	214,361	$	245,617

ASC 326 applies to financial assets measured at amortized cost, including trade and unbilled accounts receivable, and requires immediate recognition of lifetime expected credit losses. Significant factors that affect the expected collectability of our receivables include macroeconomic trends and forecasts in the oil and gas, refining, power, and petrochemical markets and changes in our results of operations and forecasts. For unbilled receivables, we consider them as short-term in nature as they are normally converted to trade receivables within 90 days, thus future changes in economic conditions will not have a significant effect on the credit loss estimate. We have identified the following factors that primarily impact the collectability of our receivables and therefore determine the pools utilized to calculate expected credit losses: (i) the aging of the receivable, (ii) any identification of known collectability concerns with specific receivables and (iii) variances in economic risk characteristics across geographic regions.

For trade receivables, customers typically are provided with payment due date terms of 30 days upon issuance of an invoice. We have tracked historical loss information for our trade receivables and compiled historical credit loss percentages for different aging categories. We believe that the historical loss information we have compiled is a reasonable basis on which to determine expected credit losses for trade receivables because the composition of the trade receivables is consistent with that used in developing the historical credit-loss percentages as typically our customers and payment terms do not change significantly. Generally, a longer outstanding receivable equates to a higher percentage of the outstanding balance as current expected credit losses. We update the historical loss information for current conditions and reasonable and supportable forecasts that affect the expected collectability of the trade receivable using a loss-rate approach. We have not seen a negative trend in the current economic environment that significantly impacts our historical credit-loss percentages; however, we will continue to monitor for changes that would indicate the historical loss information is no longer a reasonable basis for the determination of our expected credit losses. Our forecasted loss rates inherently incorporate expected macroeconomic trends. A loss-rate method for estimating expected credit losses on a pooled basis is applied for each aging category for receivables that continue to exhibit similar risk characteristics.

To measure expected credit losses for individual receivables with specific collectability risk, we identify specific factors based on customer-specific facts and circumstances that are unique to each customer. Customer accounts with different risk characteristics are separately identified and a specific reserve is determined for these accounts based on the assessed credit risk.

We have also identified the following geographic regions in which to distinguish our trade receivables: the (i) United States, (ii) Canada, (iii) the European Union, (iv) the United Kingdom, and (v) other countries. These geographic regions are considered appropriate as they each operate in different economic environments with different foreign currencies, and therefore share similar economic risk characteristics. For each geographic region we evaluate the historical loss information and determine credit-loss percentages to apply to each aging category and individual receivable with specific risk characteristics. We estimate future expected credit losses based on forecasted changes in gross domestic product and oil demand for each region.

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We consider one year from the financial statement reporting date as representing a reasonable forecast period as this period aligns with the expected collectability of our trade receivables. Financial distress experienced by our customers could have an adverse impact on us in the event our customers are unable to remit payment for the products or services we provide or otherwise fulfill their obligations to us. In determining the current expected credit losses, we review macroeconomic conditions, market specific conditions, and internal forecasts to identify potential changes in our assessment.

The following table shows a rollforward of the allowance for credit losses:

	September 30, 2020
	(unaudited)
Balance at beginning of period1	$	(11,400)
Provision for expected credit losses	(1,160)
Write-offs	2,841
Foreign exchange effects	86
Balance at end of period	$	(9,633)

_________________

1 Includes $1.4 million due to the initial adoption of ASC 326 as of January 1, 2020.

4. INVENTORY

Inventory consisted of the following (in thousands): 

	September 30, 2020		December 31, 2019
	(unaudited)
Raw materials	$	7,729	$	7,555
Work in progress	2,944		2,851
Finished goods	25,688		28,789
Total	$	36,361	$	39,195

5. PROPERTY, PLANT AND EQUIPMENT

Property, plant and equipment consisted of the following (in thousands):

	September 30, 2020		December 31, 2019
	(unaudited)
Land	$	5,763	$	6,380
Buildings and leasehold improvements	56,020		59,177
Machinery and equipment	295,870		284,020
Furniture and fixtures	10,896		10,946
Capitalized Enterprise Resource Planning system development costs	45,917		46,637
Computers and computer software	19,082		22,906
Vehicles	4,493		4,642
Construction in progress	11,498		13,088
Total	449,539		447,796
Accumulated depreciation	(276,490)		(255,845)
Property, plant and equipment, net	$	173,049	$	191,951

Included in the table above are assets under finance leases of $5.7 million and $5.6 million as of September 30, 2020 and December 31, 2019, respectively, and accumulated amortization of $0.8 million and $0.5 million as of September 30, 2020 and December 31, 2019, respectively. Depreciation expense for the three months ended September 30, 2020 and 2019 was $7.9 million and $8.4 million, respectively. Depreciation expense for the nine months ended September 30, 2020 and 2019 was $23.8 million and $25.7 million, respectively.

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6. INTANGIBLE ASSETS

Intangible assets consisted of the following (in thousands): 

	September 30, 2020						December 31, 2019
	(unaudited)
	Gross Carrying Amount		Accumulated Amortization		Net Carrying Amount		Gross Carrying Amount		Accumulated Amortization		Net Carrying Amount
Customer relationships	$	175,091	$	(73,125)	$	101,966	$	174,940	$	(63,727)	$	111,213
Non-compete agreements	5,466		(5,466)		—		5,466		(5,306)		160
Trade names	24,792		(21,604)		3,188		24,724		(21,146)		3,578
Technology	7,858		(6,567)		1,291		7,838		(5,976)		1,862
Licenses	854		(697)		157		848		(642)		206
Total	$	214,061	$	(107,459)	$	106,602	$	213,816	$	(96,797)	$	117,019

Amortization expense of intangible assets for the three months ended September 30, 2020 and September 30, 2019 was $3.6 million and $3.6 million, respectively. Amortization of intangible assets for the nine months ended September 30, 2020 and September 30, 2019 was $10.9 million and $11.0 million, respectively.

7. GOODWILL AND IMPAIRMENT CHARGES

The COVID-19 pandemic and subsequent mitigation efforts, which included global business and societal shutdowns and the implementation of mandatory social distancing requirements, created an unprecedented disruption to our business during the first, second and third quarters of 2020. These mitigation efforts coupled with the negative economic impacts to the oil and gas industry caused by the substantial decline in the global demand for oil and the concurrent surplus in the supply of oil resulting from geopolitical tensions between the Organization of Petroleum Exporting Countries and Russia regarding limits on production of oil have significantly impacted our business. Even though our services are primarily related to infrastructure support, the oil and gas industry is one of the key industries we serve and our clients have been significantly impacted as a result of these events.

As our clients continue to adjust spending levels in response to the lower commodity prices, we have experienced activity reductions and pricing pressure for our products and services, primarily in our IHT and MS reporting units, which we expect to continue. In line with these rapidly changing market conditions, our market capitalization also deteriorated during the first quarter of 2020 and most significantly in late March 2020. In response to these events and the related decline in our forecasts from the COVID-19 pandemic, we announced cost-cutting measures to offset the expected impact to our business. We determined the totality of these events constituted a triggering event that required us to perform an interim goodwill impairment assessment as of March 31, 2020.

We determined the fair value for each reporting unit in our goodwill impairment assessment using both a discounted cash flow analysis and a multiples based market approach for comparable companies. We utilized third-party valuation advisors to assist us with these valuations. These analyses included significant judgment, including short-term and long-term forecast of operating performance, discount rates based on our weighted average cost of capital, revenue growth rates, profitability margins, capital expenditures and the timing of future cash flows. These impairment assessments incorporate inherent uncertainties, including supply and demand for our services, utilization forecasts, pricing forecasts and future market conditions, which are difficult to predict in volatile economic environments and could result in impairment charges in future periods if actual results materially differ from the assumptions utilized in our forecasts.

Based upon our impairment assessment, we determined the carrying amount of our IHT reporting unit exceeded the fair value. As a result, we recorded $191.8 million in goodwill impairment charges on our IHT segment during the three months ended March 31, 2020. The fair value of the MS and Quest Integrity reporting units exceeded their respective carrying values. There was no goodwill impairment charge during the three months ended September 30, 2020. We will continue to evaluate our goodwill and long-lived assets for potential triggering events as conditions warrant.

There was $89.9 million of goodwill at September 30, 2020 and $282.0 million at December 31, 2019. The following table presents a rollforward of goodwill for the nine months ended September 30, 2020 as follows (in thousands): 

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	Nine Months Ended September 30, 2020
	(unaudited)
	IHT		MS		Quest Integrity		Total
Balance, December 31, 2019	$	193,216	$	55,409	$	33,381	$	282,006
Acquisitions	—		—		496		496
Foreign currency adjustments	(1,428)		521		88		(819)
Impairment charge	(191,788)		—		—		(191,788)
Balance, September 30, 2020	$	—	$	55,930	$	33,965	$	89,895

8. OTHER ACCRUED LIABILITIES

Other accrued liabilities consisted of the following (in thousands): 

	September 30, 2020		December 31, 2019
	(unaudited)
Personnel accruals	$	35,155	$	45,934
Insurance accruals	10,802		14,289
Property, sales and other non-income related taxes	7,439		8,593
Accrued commission	1,489		3,299
Accrued interest	2,380		5,015
Other	7,252		9,376
Total	$	64,517	$	86,506

9. INCOME TAXES

We recorded an income tax provision of $3.0 million and an income tax benefit of $15.8 million for the three and nine months ended September 30, 2020, respectively, compared to a benefit of $2.5 million and $3.2 million for the three and nine months ended September 30, 2019. The effective tax rate was a provision of 48.4% for the three months ended September 30, 2020, compared to a benefit of 26.5% for the three months ended September 30, 2019. For the nine months ended September 30, 2020 and September 30, 2019, our effective tax rate was 6.6% and 11.3%, respectively.

For periods prior to June 30, 2020, we calculated the provision for income taxes during interim reporting periods by applying an estimate of the annual effective rate for the full fiscal year to the year-to-date ordinary income or loss, excluding unusual or infrequently occurring discrete items. For the quarters ended June 30, 2020 and September 30, 2020, we calculated the provision for income taxes based on the year-to-date financial results. In these instances, the year-to-date calculations provided a more reliable estimate due to the fluctuations in the ordinary income or loss in the various taxing jurisdictions.

Our year-to-date effective tax rate differed from the statutory tax rate due to additional tax benefits recognized related to the CARES Act enacted on March 27, 2020, the goodwill impairment, and a change in the valuation allowance.

The CARES Act, among other things, includes modifications for net operating loss carryovers and carrybacks, an immediate refund of alternative minimum tax credit carryovers, and modification of the business interest deduction limitation for tax years beginning in 2019 and 2020 from 30% of adjusted taxable income ("ATI") to 50% of ATI. The CARES Act also includes a technical correction to the Tax Cuts and Jobs Act of 2017 (the "2017 Act") for qualified improvement property, which we do not expect to have a material impact on the Company. As a result of these modifications, a tax benefit in the amount of $7.3 million was recorded during the first quarter related to the carryback of net operating losses generated in certain tax years, which were previously only allowed to be carried forward, to recover income taxes paid at a higher statutory tax rate than the rate under current law.

The goodwill impairment charge of $191.8 million taken during the three months ended March 31, 2020, a portion of which is not deductible for tax purposes, resulted in a tax benefit of $30.5 million.

The year-to-date increase in the valuation allowance of $25.6 million is primarily related to the goodwill impairment and the Company’s U.S. net operating losses.

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10. LONG-TERM DEBT, LETTERS OF CREDIT AND DERIVATIVES

Long-term debt consisted of the following (in thousands):

	September 30, 2020		December 31, 2019
	(unaudited)
Credit Facility revolver	$	86,028	$	73,876
Credit Facility term loan1	46,117		49,735
Total Credit Facility	132,145		123,611
Convertible debt2	206,843		201,619
Finance lease obligations	5,207		5,363
Total debt and finance lease obligations	344,195		330,593
Less: current portion of long-term debt and finance lease obligations	5,323		5,294
Total long-term debt and finance lease obligations, less current portion	$	338,872	$	325,299

_________________

1        Comprised of principal amount outstanding, less unamortized discount and issuance costs of $132 thousand as of September 30, 2020 and $265 thousand as of December 31, 2019.

2        Comprised of principal amount outstanding, less unamortized discount and issuance costs. See Convertible Debt section below for additional information.

Credit Facility

On June 17, 2020, we entered into an amendment and extension of our banking credit facility (the “Credit Facility”) evidenced by that certain Ninth Amendment to the Third Amended and Restated Credit Agreement (the “Ninth Amendment”), dated June 17, 2020. The Ninth Amendment extends the term of the Credit Facility to January 15, 2022, modifies our financial covenants, and revises certain other provisions under the Credit Facility, including limiting our ability to pay cash dividends. Our obligations under the Credit Facility are guaranteed by our material direct and indirect domestic subsidiaries and are secured by a lien on substantially all of ours and the guarantors’ tangible and intangible property (subject to certain specified exclusions) and by a pledge of all of the equity interests in our material direct and indirect domestic subsidiaries and 65% of the equity interests in our material first-tier foreign subsidiaries. Specifically, the Ninth Amendment amends and restates certain portions of the Credit Facility, including, without limitation,

(i) increasing the Senior Secured Leverage Ratio (as defined therein) starting June 30, 2020 to 3.50 to 1, with step-downs to 3.25 to 1 for the quarter ending September 30, 2020, 2.75 to 1 for the quarter ending December 31, 2020 and 2.50 to 1 for the quarter ending March 31, 2021 and thereafter;

(ii) eliminating the Maximum Net Leverage Ratio (as defined therein) until March 31, 2021 at which time it is set at a ratio of 5.50 to 1 for the quarter ending March 31, 2021 with a step-down to 4.50 to 1 for the quarter ending June 30, 2021 and thereafter;

(iii) postponing and decreasing the Minimum Debt Service Coverage Ratio (as defined therein) to 1.00 to 1 for the quarter ending September 30, 2020 with a step-up to 1.25 to 1 for the quarter ending December 31, 2020 and thereafter;

(iv) adding a Minimum Consolidated EBITDA (as defined therein) measured cumulatively with Consolidated EBITDA (as defined therein) generated from April 1, 2020 through June 30, 2020 of $6.5 million as of June 30, 2020, April 1, 2020 through September 30, 2020 of $18.5 million as of September 30, 2020 and April 1, 2020 through December 31, 2020 of $50.5 million as of December 31, 2020; and

(v) reducing the size of the availability under the revolving portion of the Credit Facility from $225 million to $200 million.

No changes were made to the term loan borrowing except the maturity date of January 15, 2022. Both the revolving loan facility and term loan bear interest based on a variable Eurodollar rate option and the revolving loan commitment have commitment fees on unused borrowing capacity. The Eurodollar rate applicable margin range was modified to a range of 2.75% to 4.25% (the Eurodollar rate is also subject to an additional 1.00% floor). The commitment fee range was also revised to a range of 0.35% to 0.55%. At September 30, 2020, both the revolving loan facility and term loan bear interest based on a variable Eurodollar rate option of LIBOR plus 4.25% margin and commitment fees on unused borrowing capacity of 0.55%.

As of September 30, 2020, the Senior Secured Leverage Ratio is 2.92 to 1 and we are in compliance with the covenants in effect as of such date.

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At September 30, 2020, we had $19.6 million of cash on hand. As of September 30, 2020, we had $2.7 million of unamortized debt issuance costs and debt discount that are being amortized over the life of the Credit Facility.

Our ability to maintain compliance with the financial covenants is dependent upon our future operating performance and future financial condition, both of which are subject to various risks and uncertainties. The effects of the COVID-19 pandemic and the decline in oil and gas end markets could have a significant adverse effect on our financial position and business condition, as well as our clients and suppliers. Additionally, these events may, among other factors, impact our ability to generate cash flows from operations, access the capital markets on acceptable terms or at all, and affect our future need or ability to borrow under our Credit Facility. In addition to our current sources of funding our business, the effects of such events may impact our liquidity or our need to revise our allocation or sources of capital, implement further cost reduction measures and/or change our business strategy. Although the COVID-19 pandemic and decline in the oil and gas end markets could have a broad range of effects on our liquidity sources, the effects will depend on future developments and cannot be predicted at this time.

In order to secure our casualty insurance programs we are required to post letters of credit generally issued by a bank as collateral. A letter of credit commits the issuer to remit specified amounts to the holder, if the holder demonstrates that we failed to meet our obligations under the letter of credit. If this were to occur, we would be obligated to reimburse the issuer for any payments the issuer was required to remit to the holder of the letter of credit. We were contingently liable for outstanding stand-by letters of credit totaling $19.6 million at September 30, 2020 and $20.5 million at December 31, 2019. Outstanding letters of credit reduce amounts available under our Credit Facility and are considered as having been funded for purposes of calculating our financial covenants under the Credit Facility.

We believe that we will be able to comply with the financial covenants in the Credit Facility as modified by the Ninth Amendment and that sufficient credit remains available under the Credit Facility to meet our liquidity needs. In the event we are unable to maintain compliance with our financial covenants, we would seek to enter into another amendment to the Credit Facility with our bank group in order to modify and/or to provide relief from the financial covenants for an additional period of time. Although we have entered into amendments in the past, there can be no assurance that any future amendments would be available on terms acceptable to us, if at all.

Convertible Debt

Description of the Notes

On July 31, 2017, we issued $230.0 million principal amount of 5.00% Convertible Senior Notes due 2023 (the “Notes”). The Notes, which are senior unsecured obligations of the Company, bear interest at a rate of 5.0% per year, payable semiannually in arrears on February 1 and August 1 of each year, beginning on February 1, 2018. The Notes will mature on August 1, 2023 unless repurchased, redeemed or converted in accordance with their terms prior to such date. The Notes will be convertible at an initial conversion rate of 46.0829 shares of our common stock per $1,000 principal amount of the Notes, which is equivalent to an initial conversion price of approximately $21.70 per share. The conversion rate, and thus the conversion price, may be adjusted under certain circumstances as described in the indenture governing the Notes.

    Holders may convert their Notes at their option prior to the close of business on the business day immediately preceding May 1, 2023, but only under the following circumstances:

•during any calendar quarter commencing after the calendar quarter ending on December 31, 2017 (and only during such calendar quarter), if the last reported sale price of our common stock for at least 20 trading days (whether or not consecutive) during a period of 30 consecutive trading days ending on the last trading day of the immediately preceding calendar quarter is greater than or equal to 130% of the conversion price on each applicable trading day;

•during the five business day period after any five consecutive trading day period (the “measurement period”) in which the trading price per $1,000 principal amount of Notes for each trading day of such measurement period was less than 98% of the product of the last reported sale price of our common stock and the conversion rate on such trading day;

•if we call any or all of the Notes for redemption, at any time prior to the close of business on the business day immediately preceding the redemption date; or

•upon the occurrence of specified corporate events described in the indenture governing the Notes.

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On or after May 1, 2023 until the close of business on the business day immediately preceding the maturity date, holders may, at their option, convert their Notes at any time, regardless of the foregoing circumstances.

The Notes are initially convertible into 10,599,067 shares of common stock. Because the Notes could be convertible in full into more than 19.99% of our outstanding common stock, we were required by the listing rules of the NYSE to obtain the approval of the holders of our outstanding shares of common stock before the Notes could be converted into more than 5,964,858 shares of common stock. The Notes will be convertible into, subject to various conditions, cash or shares of the Company’s common stock or a combination of cash and shares of the Company’s common stock, in each case, at the Company’s election.

If holders elect to convert the Notes in connection with certain fundamental change transactions described in the indenture governing the Notes, we will, under certain circumstances described in the indenture governing the Notes, increase the conversion rate for the Notes so surrendered for conversion.

We may not redeem the Notes prior to August 5, 2021. We will have the option to redeem all or any portion of the Notes on or after August 5, 2021, if certain conditions (including that our common stock is trading at or above 130% of the conversion price then in effect for at least 20 trading days (whether or not consecutive)), including the trading day immediately preceding the date on which the Company provides notice of redemption, during any 30 consecutive trading day period ending on, and including, the trading day immediately preceding the date on which the Company provides notice of redemption at a redemption price equal to 100% of the principal amount of the Notes to be redeemed, plus accrued and unpaid interest to, but excluding, the redemption date.

Accounting Treatment of the Notes

The Notes were recorded in our condensed consolidated balance sheets as follows (in thousands):

	September 30, 2020		December 31, 2019
	(unaudited)
Liability component:
Principal	$	230,000	$	230,000
Unamortized issuance costs	(3,880)		(4,756)
Unamortized discount	(19,277)		(23,625)
Net carrying amount of the liability component1	$	206,843	$	201,619
Equity component:
Carrying amount of the equity component, net of issuance costs2	$	13,912	$	13,912

_________________

1        Included in the “Long-term debt” line of the condensed consolidated balance sheets.

2        Relates to the portion of the Notes accounted for under ASC 470-20 (defined below) and is included in the “Additional paid-in capital” line of the condensed consolidated balance sheets.

Under ASC 470-20, Debt with Conversion and Other Options, (“ASC 470-20”), an entity must separately account for the liability and equity components of convertible debt instruments that may be settled entirely or partially in cash upon conversion (such as the Notes) in a manner that reflects the issuer’s economic interest cost. However, entities must first consider the guidance in ASC 815-15, Embedded Derivatives (“ASC 815-15”), to determine if an instrument contains an embedded feature that should be separately accounted for as a derivative. We applied this guidance as of the issuance date of the Notes and concluded that for the conversion feature for a portion of the Notes, we must recognize an embedded derivative under ASC 815-15, while the remainder of the Notes is subject to ASC 470-20.

We determined the portions of the Notes subject to ASC 815-15 and ASC 470-20 as follows. While the Notes are initially convertible into 10,599,067 shares of common stock, the occurrence of certain corporate events could increase the conversion rate, which could result in the Notes becoming convertible into a maximum of 14,838,703 shares. As of the issuance date of the Notes, 5,964,858 shares, or approximately 40% of the maximum number of shares, was authorized for issuance without shareholder approval, while 8,873,845 shares, or approximately 60%, would have been required to be settled in cash. Therefore, we concluded that embedded derivative accounting under ASC 815-15 was applicable to approximately 60% of the Notes, while the remaining 40% of the Notes was subject to ASC 470-20.

The following table sets forth interest expense information related to the Notes (dollars in thousands):

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	Three Months Ended September 30,						Nine Months Ended September 30,
	(unaudited)			(unaudited)			(unaudited)			(unaudited)
	2020			2019			2020			2019
Coupon interest	$	2,875		$	2,875		$	8,625		$	8,625
Amortization of debt discount and issuance costs	1,785			1,633			5,224			4,778
Total interest expense on convertible senior notes	$	4,660		$	4,508		$	13,849		$	13,403
Effective interest rate	9.12		%	9.12		%	9.12		%	9.12		%

As of September 30, 2020, the remaining amortization period for the debt discount and issuance costs is 34 months.

Derivatives and Hedging

ASC 815, Derivatives and Hedging (“ASC 815”), requires that derivative instruments be recorded at fair value and included in the balance sheet as assets or liabilities. The accounting for changes in the fair value of a derivative instrument depends on the intended use of the derivative and the resulting designation, which is established at the inception date of a derivative. Special accounting for derivatives qualifying as fair value hedges allows derivatives’ gains and losses to offset related results on the hedged item in the statement of operations. For derivative instruments designated as cash flow hedges, changes in fair value, to the extent the hedge is effective, are recognized in other comprehensive income (loss) until the hedged item is recognized in earnings. Hedge effectiveness is measured at least quarterly based on the relative cumulative changes in fair value between the derivative contract and the hedged item over time. Credit risks related to derivatives include the possibility that the counter-party will not fulfill the terms of the contract. We consider counterparty credit risk to our derivative contracts when valuing our derivative instruments.

Our borrowing of €12.3 million under the Credit Facility serves as an economic hedge of our net investment in our European operations as fluctuations in the fair value of the borrowing attributable to the U.S. Dollar/Euro spot rate will offset translation gains or losses attributable to our investment in our European operations. At September 30, 2020, the €12.3 million borrowing had a U.S. Dollar value of $14.4 million.

The amounts recognized in other comprehensive income (loss), reclassified into income (loss) and the amounts recognized in income (loss) for the three and nine months ended September 30, 2020 and 2019, are as follows (in thousands): 

	Gain (Loss) Recognized in Other Comprehensive Income (Loss)				Gain (Loss) Reclassified from Other Comprehensive Income (Loss) to Earnings				Gain (Loss) Recognized in Other Comprehensive Income (Loss)				Gain (Loss) Reclassified from Other Comprehensive Income (Loss) to Earnings
	Three Months Ended September 30,				Three Months Ended September 30,				Nine Months Ended September 30,				Nine Months Ended September 30,
	(unaudited)				(unaudited)				(unaudited)				(unaudited)
	2020		2019		2020		2019		2020		2019		2020		2019
Derivatives Classified as Hedging Instruments
Net investment hedge	$	(610)	$	556	$	—	$	—	$	(627)	$	651	$	—	$	—

The following table presents the fair value totals and balance sheet classification for derivatives designated as hedges and derivatives not designated as hedges under ASC 815 (in thousands): 

	September 30, 2020				December 31, 2019
	(unaudited)
	Classification	Balance Sheet Location	Fair Value		Classification	Balance Sheet Location	Fair Value
Derivatives Classified as Hedging Instruments
Net investment hedge	Liability	Long-term debt	$	(3,559)	Liability	Long-term debt	$	(4,186)

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11. LEASES

We determine if an arrangement is a lease at inception. Operating leases are included in “Operating lease right-of-use (‘ROU’) assets”, “operating lease liabilities” and “current portion of operating lease obligations” on our consolidated balance sheets. Finance leases are included in “property, plant and equipment, net”, “current portion of long-term debt and finance lease obligations” and “long-term debt and finance lease obligations” on our consolidated balance sheets.  

Operating lease ROU assets and operating lease liabilities are recognized based on the present value of the future minimum lease payments over the lease term at commencement date. As most of our leases do not provide an implicit rate, we use our incremental borrowing rate based on the information available at commencement date in determining the present value of future payments. Our lease terms may include options to extend or terminate the lease when it is reasonably certain that we will exercise that option. Operating lease expense for minimum lease payments is recognized on a straight-line basis over the lease term. Variable lease payments and short-term lease payments (leases with initial terms less than 12 months) are expensed as incurred.

We have lease agreements with lease and non-lease components for certain equipment, office, and vehicle leases. We have elected the practical expedient to not separate lease and non-lease components and account for both as a single lease component. We have operating and finance leases primarily for equipment, real estate, and vehicles. Our leases have remaining lease terms of 1 year to 14 years, some of which may include options to extend the leases for up to 10 years, and some of which may include options to terminate the leases within 1 year.

The components of lease expense are as follows (in thousands):

	Three Months Ended September 30,				Nine Months Ended September 30,
	2020		2019		2020		2019
	(unaudited)		(unaudited)		(unaudited)		(unaudited)
Operating lease costs	$	6,882	$	7,659	$	21,573	$	23,042
Variable lease costs	1,146		1,774		3,727		4,702
Finance lease costs:
Amortization of right-of-use assets	110		106		328		214
Interest on lease liabilities	80		78		242		251
Total lease cost	$	8,218	$	9,617	$	25,870	$	28,209

Other information related to leases are as follows (in thousands):

	Three Months Ended September 30,		Nine Months Ended September 30,
	2020	2019	2020	2019
Supplemental cash flow information:	(unaudited)	(unaudited)	(unaudited)	(unaudited)
Cash paid for amounts included in measurement of lease liabilities
Operating cash flows from operating leases	4,657	6,025	15,797	18,210
Operating cash flows from finance leases	82	85	247	305
Financing cash flows from finance leases	71	62	205	201
Right-of-use assets obtained in exchange for lease obligations
Operating leases	382	3,411	1,969	11,192
Finance leases	3	—	48	290

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Amounts recognized in the condensed consolidated balance sheet are as follows (in thousands):

	September 30, 2020			December 31, 2019
Operating Leases:	(unaudited)
Operating lease right-of-use assets	$	62,082		$	67,048
Current portion of operating lease obligations	16,977			17,100
Operating lease obligations (non-current)	50,598			54,436
Weighted average remaining lease term	5.6 years			5.7 years
Weighted average discount rate	6.6		%	8.3		%

	September 30, 2020			December 31, 2019
Finance Leases:	(unaudited)
Property, plant and equipment, net	$	4,873		$	5,156
Current portion of long-term debt and finance lease obligations	323			294
Long-term debt and finance lease obligations	4,884			5,069
Weighted average remaining lease term	12.6 years			13.3 years
Weighted average discount rate	6.2		%	6.3		%

As of September 30, 2020, we have no material additional operating and finance leases that have not yet commenced.

As of September 30, 2020, future minimum lease payments under non-cancellable leases (excluding short-term leases) are as follows (in thousands):

	Operating Leases		Finance Lease
	(unaudited)		(unaudited)
2020 (Remainder of the year)	7,308		202
2021	18,238		615
2022	13,217		619
2023	11,392		555
2024	9,241		542
Thereafter	21,501		5,105
Total future minimum lease payments	80,897		7,638
Less: Interest	(13,322)		(2,431)
Present value of lease liabilities	$	67,575	$	5,207

12. EMPLOYEE BENEFIT PLANS

We have a defined benefit pension plan covering certain United Kingdom employees (the “U.K. Plan”). Net periodic pension credit includes the following components (in thousands):

	Three Months Ended September 30,				Nine Months Ended September 30,
	2020		2019		2020		2019
	(unaudited)		(unaudited)		(unaudited)		(unaudited)
Interest cost	443		561		1,310		$	1,740
Expected return on plan assets	(580)		(574)		(1,715)		$	(1,781)
Amortization of prior service cost	8		8		24		$	24
Net periodic pension credit	$	(129)	$	(5)	$	(381)	$	(17)

The expected long-term rate of return on invested assets is determined based on the weighted average of expected returns on asset investment categories for the U.K. Plan as follows: 2.90% overall, 5.30% for equities and 2.10% for debt securities.

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We expect to contribute $3.8 million to the U.K. Plan for 2020, of which $2.9 million has been contributed through September 30, 2020.

13. FAIR VALUE MEASUREMENTS

We apply the provisions of ASC 820, Fair Value Measurement (“ASC 820”) which among other things, requires certain disclosures about assets and liabilities carried at fair value.

As defined in ASC 820, fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. We utilize market data or assumptions that market participants would use in pricing the asset or liability, including assumptions about risk and the risks inherent in the inputs to the valuation technique. These inputs can be readily observable, market corroborated, or generally unobservable. We primarily apply the market approach for recurring fair value measurements and endeavor to utilize the best information available. Accordingly, we utilize valuation techniques that maximize the use of observable inputs and minimize the use of unobservable inputs. The use of unobservable inputs is intended to allow for fair value determinations in situations in which there is little, if any, market activity for the asset or liability at the measurement date. We are able to classify fair value balances based on the observability of those inputs. ASC 820 establishes a fair value hierarchy such that “Level 1” measurements include unadjusted quoted market prices for identical assets or liabilities in an active market, “Level 2” measurements include quoted market prices for identical assets or liabilities in an active market which have been adjusted for items such as effects of restrictions for transferability and those that are not quoted but are observable through corroboration with observable market data, including quoted market prices for similar assets, and “Level 3” measurements include those that are unobservable and of a highly subjective measure.

The following table sets forth, by level within the fair value hierarchy, our financial assets and liabilities that are accounted for at fair value on a recurring basis as of September 30, 2020 and December 31, 2019. As required by ASC 820, financial assets and liabilities are classified in their entirety based on the lowest level of input that is significant to the fair value measurement (in thousands):

	September 30, 2020
	(unaudited)
	Quoted Prices in Active Markets for Identical Items (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)		Total
Liabilities:
Net investment hedge	$	—	$	(3,559)	$	—	$	(3,559)

	December 31, 2019
	Quoted Prices in Active Markets for Identical Items (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)		Total
Liabilities:
Net investment hedge	$	—	$	(4,186)	$	—	$	(4,186)

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14. SHARE-BASED COMPENSATION

We have adopted stock incentive plans and other arrangements pursuant to which our Board of Directors (the “Board”) may grant stock options, restricted stock, stock units, stock appreciation rights, common stock or performance awards to officers, directors and key employees. At September 30, 2020, there were approximately 1.3 million restricted stock units, performance awards and stock options outstanding to officers, directors and key employees. The exercise price, terms and other conditions applicable to each form of share-based compensation under our plans are generally determined by the Compensation Committee of our Board at the time of grant and may vary.

Our share-based payments consist primarily of stock units, performance awards, common stock and stock options. In May 2018, our shareholders approved the 2018 Team, Inc. Equity Incentive Plan (the “2018 Plan”), which replaced the 2016 Team, Inc. Equity Incentive Plan (the “2016 Plan”). In May 2019, our shareholders approved an amendment to the 2018 Plan to increase the number of authorized shares available for issuance. The 2018 Plan authorizes the issuance of share-based awards representing up to 1.2 million shares of common stock, plus the number of shares remaining available for issuance under the 2016 Plan, plus the number of shares subject to outstanding awards under specified prior plans that may become available for reissuance in certain circumstances. Shares issued in connection with our share-based compensation are issued out of authorized but unissued common stock.

Compensation expense related to share-based compensation totaled $4.1 million and $8.7 million for the nine months ended September 30, 2020 and 2019, respectively. Share-based compensation expense reflects an estimate of expected forfeitures. At September 30, 2020, $8.0 million of unrecognized compensation expense related to share-based compensation is expected to be recognized over a remaining weighted-average period of 2.3 years.

Stock units are settled with common stock upon vesting unless it is not legally feasible to issue shares, in which case the value of the award is settled in cash. We determine the fair value of each stock unit based on the market price on the date of grant. Stock units generally vest in annual installments over four years and the expense associated with the units is recognized over the same vesting period. We also grant common stock to our directors, which typically vests immediately. Compensation expense related to stock units and director stock grants totaled $3.0 million and $4.6 million for the nine months ended September 30, 2020 and 2019.

Transactions involving our stock units and director stock grants during the nine months ended September 30, 2020 are summarized below:

	Nine Months Ended September 30, 2020
	(unaudited)
	No. of Stock Units	Weighted Average Fair Value
	(in thousands)
Stock and stock units, beginning of period	784	$	17.35
Changes during the period:
Granted	—	$	—
Vested and settled	(2)	$	17.98
Forfeited and cancelled	(73)	$	17.21
Stock and stock units, end of period	709	$	17.36

We have a performance stock unit award program whereby we grant Long-Term Performance Stock Unit (“LTPSU”) awards to our executive officers. Under this program, we communicate “target awards” to the executive officers during the first year of a performance period. LTPSU awards cliff vest with the achievement of the performance goals and completion of the required service period. Settlement occurs with common stock as soon as practicable following the vesting date. LTPSU awards granted in 2018 (the “2018 Awards”) and 2019 (the “2019 Awards”) are subject to a two-year performance period and a concurrent two-year service period. For the 2018 and 2019 Awards, the performance goals are separated into two independent performance factors based on (i) relative shareholder return (“RTSR”) as measured against a designated peer group and (ii) results of operations over the two-year performance period, with possible payouts ranging from 0% to 200% of the target awards for each of the two performance factors. The 2018 Awards vested as of March 15, 2020 at the RTSR performance target level of 100% and the results of operations performance metric at 73% of the target level.

The RTSR and the stock price milestone factors are considered to be market conditions under GAAP. For performance units subject to market conditions, we determine the fair value of the performance units based on the results of a Monte Carlo

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simulation, which uses market-based inputs as of the date of grant to simulate future stock returns. Compensation expense for awards with market conditions is recognized on a straight-line basis over the longer of (i) the minimum required service period and (ii) the service period derived from the Monte Carlo simulation, separately for each vesting tranche. For performance units subject to market conditions, because the expected outcome is incorporated into the grant date fair value through the Monte Carlo simulation, compensation expense is not subsequently adjusted for changes in the expected or actual performance outcome. For performance units not subject to market conditions, we determine the fair value of each performance unit based on the market price of our common stock on the date of grant. For these awards, we recognize compensation expense over the vesting term on a straight-line basis based upon the performance target that is probable of being met, subject to adjustment for changes in the expected or actual performance outcome. Compensation expense related to performance awards totaled $1.1 million and $4.0 million for the nine months ended September 30, 2020 and 2019, respectively.

Transactions involving our performance awards during the nine months ended September 30, 2020 are summarized below:

	Nine Months Ended September 30, 2020
	(unaudited)
	Performance Units Subject to Market Conditions			Performance Units Not Subject to Market Conditions
	No. of Stock Units1	Weighted Average Fair Value		No. of Stock Units1	Weighted Average Fair Value
	(in thousands)			(in thousands)
Performance stock units, beginning of period	489	$	16.49	209	$	17.06
Changes during the period:
Granted	—	$	—	—	$	—
Vested and settled	(89)	$	17.54	(65)	$	15.24
Forfeited and cancelled	(9)	$	25.24	(33)	$	16.05
Performance stock units, end of period	391	$	16.07	111	$	18.42

_________________

1    Performance units with variable payouts are shown at target level of performance.

We determine the fair value of each stock option at the grant date using a Black-Scholes model and recognize the resulting expense of our stock option awards over the period during which an employee is required to provide services in exchange for the awards, usually the vesting period. Compensation expense related to stock options for the nine months ended September 30, 2020 and 2019 was not material. Our options typically vest in equal annual installments over a four-year service period. Expense related to an option grant is recognized on a straight line basis over the specified vesting period for those options. Stock options generally have a ten-year term. At September 30, 2020, there are approximately 53 thousand exercisable shares outstanding at a weighted average exercise price of $32.55. Options exercisable at September 30, 2020 had a weighted-average remaining contractual life of 1.0 year and exercise prices ranged from $21.12 to $50.47.

15. ACCUMULATED OTHER COMPREHENSIVE LOSS

A summary of changes in accumulated other comprehensive loss included within shareholders’ equity is as follows (in thousands):

	Nine Months Ended September 30, 2020										Nine Months Ended September 30, 2019
	(unaudited)										(unaudited)
	Foreign Currency Translation Adjustments		Foreign Currency Hedge		Defined Benefit Pension Plans		Tax Provision		Total		Foreign Currency Translation Adjustments		Foreign Currency Hedge		Defined Benefit Pension Plans		Tax Provision		Total
Balance, beginning of period	$	(26,742)	$	4,186	$	(8,021)	$	387	$	(30,190)	$	(30,607)	$	3,904	$	(7,859)	$	170	$	(34,392)
Other comprehensive income (loss)	(2,978)		(627)		—		74		(3,531)		(473)		651		—		112		290
Balance, end of period	$	(29,720)	$	3,559	$	(8,021)	$	461	$	(33,721)	$	(31,080)	$	4,555	$	(7,859)	$	282	$	(34,102)

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The following table represents the related tax effects allocated to each component of other comprehensive income (loss) (in thousands):

	Nine Months Ended September 30, 2020						Nine Months Ended September 30, 2019
	(unaudited)						(unaudited)
	Gross Amount		Tax Effect		Net Amount		Gross Amount		Tax Effect		Net Amount
Foreign currency translation adjustments	$	(2,978)	$	(81)	$	(3,059)	$	(473)	$	273	$	(200)
Foreign currency hedge	(627)		155		(472)		651		(161)		490
Total	$	(3,605)	$	74	$	(3,531)	$	178	$	112	$	290

16. COMMITMENTS AND CONTINGENCIES

We are subject to various lawsuits, claims and proceedings encountered in the normal conduct of business. We cannot predict with certainty the ultimate resolution of lawsuits, investigation and claims asserted against it. We do not believe that any uninsured losses that might arise from these lawsuits and proceedings will have a materially adverse effect on our consolidated financial statements. We establish a liability for loss contingencies, when information available to us indicates that it is probable that a liability has been incurred and the amount of loss can be reasonably estimated.

17. SEGMENT AND GEOGRAPHIC DISCLOSURES

ASC 280, Segment Reporting, requires us to disclose certain information about our operating segments where operating segments are defined as “components of an enterprise about which separate financial information is available that is evaluated regularly by the chief operating decision maker in deciding how to allocate resources and in assessing performance.” We conduct operations in three segments: IHT, MS and Quest Integrity.

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Segment data for our three operating segments are as follows (in thousands):

	Three Months Ended September 30,				Nine Months Ended September 30,
	2020		2019		2020		2019
	(unaudited)		(unaudited)		(unaudited)		(unaudited)
Revenues:
IHT	$	96,637	$	126,379	$	284,992	$	392,093
MS	101,738		135,625		299,077		402,048
Quest Integrity	20,718		28,075		61,167		81,366
Total	$	219,093	$	290,079	$	645,236	$	875,507

	Three Months Ended September 30,				Nine Months Ended September 30,
	2020		2019		2020		2019
	(unaudited)		(unaudited)		(unaudited)		(unaudited)
Operating income (loss):
IHT1	$	7,720	$	6,640	$	(179,690)	$	17,858
MS	9,581		15,871		20,502		41,722
Quest Integrity	3,006		7,122		9,801		18,090
Corporate and shared support services	(18,010)		(31,473)		(65,614)		(83,034)
Total	$	2,297	$	(1,840)	$	(215,001)	$	(5,364)

_________________

1    Includes goodwill impairment charge for IHT as discussed in Note 7 that impacted operating income (loss) for the nine months ended September 30, 2020.

	Three Months Ended September 30,				Nine Months Ended September 30,
	2020		2019		2020		2019
	(unaudited)		(unaudited)		(unaudited)		(unaudited)
Capital expenditures1:
IHT	$	290	$	2,588	$	2,174	$	5,639
MS	657		3,795		6,720		8,382
Quest Integrity	1,079		1,038		3,094		3,615
Corporate and shared support services	238		1,845		1,788		7,132
Total	$	2,264	$	9,266	$	13,776	$	24,768

_____________

1    Totals may vary from amounts presented in the condensed consolidated statements of cash flows due to the timing of cash payments.

	Three Months Ended September 30,				Nine Months Ended September 30,
	2020		2019		2020		2019
	(unaudited)		(unaudited)		(unaudited)		(unaudited)
Depreciation and amortization:
IHT	$	3,609	$	4,390	$	11,338	$	13,293
MS	5,491		5,411		16,397		16,343
Quest Integrity	969		814		2,742		2,734
Corporate and shared support services	1,454		1,435		4,232		4,330
Total	$	11,523	$	12,050	$	34,709	$	36,700

Separate measures of Team’s assets by operating segment are not produced or utilized by management to evaluate segment performance.

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A geographic breakdown of our revenues for the three and nine months ended September 30, 2020 and 2019 is as follows (in thousands):

	Three Months Ended September 30,				Nine Months Ended September 30,
	2020		2019		2020		2019
	(unaudited)		(unaudited)		(unaudited)		(unaudited)
Total Revenues: 1
United States	$	147,986	$	204,659	$	463,445	$	641,330
Canada	32,014		37,412		67,658		92,063
Europe	24,673		32,180		76,315		95,558
Other foreign countries	14,420		15,828		37,818		46,556
Total	$	219,093	$	290,079	$	645,236	$	875,507

 ___________

1    Revenues attributable to individual countries/geographic areas are based on the country of domicile of the legal entity that performs the work.

18. RESTRUCTURING AND OTHER RELATED CHARGES

Our restructuring and other related charges (credits), net are summarized by program and by segment as follows (in thousands):

	Three Months Ended September 30,				Nine Months Ended September 30,
	2020		2019		2020		2019
	(unaudited)		(unaudited)		(unaudited)		(unaudited)
OneTEAM Program
Severance and related costs
IHT	$	77	$	—	$	922	$	128
MS	242		—		1,926		117
Quest Integrity	—		62		—		62
Corporate and shared support services	—		166		517		129
Subtotal	319		228		3,365		436
Grand Total	$	319	$	228	$	3,365	$	436

OneTEAM Program

In the fourth quarter of 2017, we engaged outside consultants to assess all aspects of our business for improvement and cost saving opportunities. In the first quarter of 2018, we completed the design phase of the project, known as OneTEAM, for our domestic operations, and entered in the deployment phase starting in the second quarter of 2018. In the third quarter of 2019, we began the design phase of OneTEAM for our international operations which was deployed in the fourth quarter of 2019. During the first quarter of 2020, in response to COVID-19 and decline in the oil and gas end markets, we expanded and accelerated the operations and center led pillars from the OneTEAM program in order to implement permanent cost savings and identify further opportunities to optimize our organization.

As part of the OneTEAM program, we eliminated certain employee positions. For the three and nine months ended September 30, 2020, we incurred severance charges of $0.3 million and $3.4 million, respectively. We have incurred $11.8 million of OneTEAM severance charges cumulatively to date. As the OneTEAM program continues, we expect some additional employee positions may be identified and impacted, resulting in additional severance costs. In addition to the impacted employee positions, certain locations may be shut down or consolidated during this process. We expect the program-related expenses to continue through the first quarter of 2021.

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A rollforward of our accrued severance liability associated with the OneTEAM program is presented below (in thousands):

	Nine Months Ended September 30, 2020
	(unaudited)
Balance, beginning of period	$	971
Charges	3,365
Payments	(4,109)
Balance, end of period	$	227

For the three and nine months ended September 30, 2020, we also incurred professional fees of $0.6 million and $2.6 million, respectively, associated with the OneTEAM program. For the three and nine months ended September 30, 2019, we incurred professional fees of $3.8 million and $9.8 million, respectively, associated with the OneTEAM program.

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ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Overview

Unless otherwise indicated, the terms “Team, Inc.,” “Team,” “the Company,” “we,” “our” and “us” are used in this report to refer to Team, Inc., to one or more of its consolidated subsidiaries or to all of them taken as a whole. We are incorporated in the State of Delaware and our company website can be found at www.teaminc.com. Our corporate headquarters is located at 13131 Dairy Ashford, Suite 600, Sugar Land, Texas, 77478 and our telephone number is (281) 331-6154. Our stock is traded on the New York Stock Exchange (“NYSE”) under the symbol “TISI.”

The following discussion should be read in conjunction with the unaudited condensed consolidated financial statements and the notes thereto included in Item 1 of this report, and the consolidated financial statements and Management’s Discussion and Analysis of Financial Condition and Results of Operations, including Contractual Obligations and Critical Accounting Policies, included in our Annual Report on the 2019 Form 10-K for the year ended December 31, 2019 (“the 2019 Form 10-K”).

Cautionary Note Regarding Forward-Looking Statements. This report contains “forward-looking statements” that are accompanied by meaningful cautionary statements so as to obtain the protections of the safe harbor established in the Private Securities Litigation Reform Act of 1995. Without limitation, you can generally identify our forward-looking statements by the words “anticipate,” “believe,” “expect,” “plan,” “intend,” “estimate,” “project,” “projection,” “predict,” “budget,” “forecast,” “goal,” “guidance,” “target,” “will,” “could,” “should,” “may” and similar expressions. We based our forward-looking statements on our reasonable beliefs and assumptions, and our current expectations, estimates and projections about ourselves and our industry. In addition, we based many of these forward-looking statements on assumptions about future events that may prove to be inaccurate. We caution that these statements are not guarantees of future performance and involve risks, uncertainties and assumptions that we cannot predict. New risk factors emerge from time to time and it is not possible for us to predict all such risk factors, nor can we assess the impact of all such risk factors on our business or the extent to which any factor, or combination of factors, may cause actual results to differ materially from those contained in any forward-looking statements. Accordingly, forward-looking statements cannot be relied upon as a guarantee of future results and involve a number of risks and uncertainties that could cause actual results to differ materially from those projected in the statements, including, but not limited to the statements under Part II, Item 1A “Risk Factors” of this report and under Part 1, Item 1A “Risk Factors” of the 2019 Form 10-K. We undertake no obligation to update publicly any forward-looking statements, whether as a result of new information, future events or otherwise, except as may be required by law.

There are a number of risks and uncertainties that could cause our actual results to differ materially from the forward-looking statements contained in this report. Important factors that could cause our actual results to differ materially from those expressed as forward-looking statements are set forth in this Quarterly Report in Part II, Item 1A. “Risk Factors”, and in the 2019 Form 10-K in Part I, Item 1A under the heading “Risk Factors.” Such risks, uncertainties and other important factors include, among others, risks related to:

•the impact to our business, financial condition, results of operations and cash flows due to negative market conditions and future economic uncertainties, particularly in industries in which we are heavily dependent;

•the impact to our business, financial condition, results of operations and cash flows due to the novel coronavirus (COVID-19) pandemic and related social distancing requirements;

•delays in the commencement of major projects, whether due to the COVID-19 pandemic or other factors;

•our business may be affected by seasonal and other variations, including severe weather conditions and the nature of our clients’ industry;

•the timing of new client contracts and termination of existing contracts may result in unpredictable fluctuations in our cash flows and financial results;

•risk of non-payment and/or delays in payment of receivables from our clients;

•our ability to generate sufficient cash from operations, access our Credit Facility, or maintain our compliance with our Credit Facility covenants;

•our financial forecasts are based upon estimates and assumptions that may materially differ from actual results;

•we may incur liabilities and suffer negative financial or reputational impacts relating to occupational health and safety matters, including costs incurred in connection with the implementation of preventative measures required in regard to mitigation of the spread of COVID-19;

•changes in laws or regulations in the local jurisdictions that we conduct our business;

•the inherently uncertain outcome of current and future litigation; and

•if we fail to maintain effective internal controls, we may not be able to report our financial results accurately or timely or prevent or detect fraud, which could have a material adverse effect on our business.

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General Description of Business

We are a global leading provider of integrated, digitally-enabled asset performance assurance and optimization solutions. We deploy conventional to highly specialized inspection, condition assessment, maintenance and repair services that result in greater safety, reliability and operational efficiency for our client’s most critical assets. We conduct operations in three segments: Inspection and Heat Treating (“IHT”), Mechanical Services (“MS”) and Quest Integrity. Through the capabilities and resources in these three segments, we believe that Team is uniquely qualified to provide integrated solutions involving in their most basic form: inspection to assess condition; engineering assessment to determine fitness for purpose in the context of industry standards and regulatory codes; and mechanical services to repair, rerate or replace based upon the client’s election. In addition, we are capable of escalating with the client’s needs, as dictated by the severity of the damage found and the related operating conditions, from standard services to some of the most advanced services and integrated asset integrity and reliability management solutions available in the industry. We also believe that Team is unique in its ability to provide services in three distinct client demand profiles: (i) turnaround or project services, (ii) call-out services and (iii) nested or run-and-maintain services.

IHT provides integrity management and performance solutions, conventional and advanced non-destructive testing (“NDT”) services, heat treating and thermal services, tank management solutions, and pipeline integrity solutions, as well as associated engineering and condition assessment services. These services can be offered while facilities are running (on-stream), during facility turnarounds or during new construction or expansion activities.

MS provides machining, bolting, and vapor barrier weld testing services, hot tap and line intervention services, valve management solutions, and emission control services primarily as call-out and turnaround services under both on-stream and off-line/shut down circumstances. On-stream services offered by MS represent the services offered while plants are operating and under pressure. Turnaround services are project-related and demand is a function of the number and scope of scheduled and unscheduled facility turnarounds as well as new industrial facility construction or expansion activities.

Quest Integrity provides integrity and reliability management solutions for the process, pipeline and power sectors. These solutions encompass three broadly-defined disciplines including highly specialized in-line inspection services for historically unpiggable process piping and pipelines using proprietary in-line inspection tools and analytical software; advanced engineering and condition assessment services through a multi-disciplined engineering team and related lab support; and advanced digital imaging including remote digital video imaging, laser scanning and laser profilometry-enabled reformer care services.

We offer these services globally through approximately 200 locations in more than 20 countries throughout the world with approximately 5,500 employees. We market our services to companies in a diverse array of heavy industries which include:

•Energy (refining, power, renewables, nuclear and liquefied natural gas);

•Manufacturing and Process (chemical, petrochemical, pulp and paper industries, manufacturing, automotive and mining);

•Midstream and Others (valves, terminals and storage, pipeline and offshore oil and gas);

•Public Infrastructure (amusement parks, bridges, ports, construction and building, roads and railways); and

•Aerospace and Defense.

Significant Factors Impacting Results and Recent Developments

Our revenues, gross margins and other results of operations can be influenced by a variety of factors in any given period, including those described in Cautionary Note Regarding Forward-Looking Statements above, Item 1A. Risk Factors of Part II of this report and Item 1A. Risk Factors of Part I of the 2019 Form 10-K, and those factors have caused fluctuations in our results in the past and are expected to cause fluctuations in our results in the future. Additional information with respect to certain factors are described below.

COVID-19 Pandemic and Market Conditions Update.  In March 2020, the World Health Organization declared the outbreak of COVID-19 as a pandemic, which continues to spread throughout the United States and the rest of the world. The COVID-19 pandemic and related economic repercussions have created significant volatility and uncertainty in domestic and international markets. Additionally, oil demand has significantly deteriorated as a result of the pandemic and the corresponding preventative measures taken around the world to mitigate the spread of the virus.  Further, other macroeconomic events such as the geopolitical tensions between OPEC and Russia, resulted in a significant drop in oil prices. Although oil prices have since seen a recovery, this price volatility undermines our client’s confidence in terms of project planning and execution. As such,

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these negative factors have created significant volatility and uncertainty in the markets in which we operate and, as a result, certain clients have responded with capital spending budget cuts, cost cutting measures, personnel layoffs, limited facility access, and facility closures among other actions.

Though the impact of COVID-19 and the decline in crude oil prices on our operations has varied by geographic conditions and applicable government mandates, it has adversely affected our workforce and operations, as well as the operations of our clients, suppliers and contractors. Global oil demand is recovering, driven by gasoline and diesel while jet fuel remains suppressed, however, all three refined products collectively remain below 2019 levels. The ultimate duration and impact on our global operations is presently unclear. Furthermore, the extent to which we or our clients may successfully mitigate the impact of COVID-19 and the decline in the oil and gas industry, if at all, is not presently known. We expect that our results of operations in future periods may continue to be adversely impacted due to the factors noted above. To successfully navigate through this unprecedented period, we continue to focus on the following key priorities:

• the safety of our employees and business continuity;

• decisive and aggressive actions taken to reduce costs, preserve capacity and manage margins in order to align our business with the near-term decrease in demand for our services; and

• our end market revenue diversification strategy.

To respond to the economic downturn resulting from the COVID-19 pandemic and the drop in oil prices, we initiated a cost reduction and efficiency program. All named executive officers have voluntarily taken temporary salary reductions ranging from 15% to 20% of their base salary. In addition, we instituted a reduction for certain other salaried employees, at lower percentages, and suspended our voluntary match under the executive deferred compensation retirement plan and our 401(k) plan. Further, our board of directors voluntarily agreed to a 20% reduction of their cash compensation. These reductions were effective during the second quarter of 2020 and will continue through the end of 2020.

Under the Coronavirus Aid, Relief and Economic Security Act (the “CARES Act”), we are qualified to defer the employer portion of social security taxes incurred through the end of calendar 2020. As of September 30, 2020, we have deferred employer payroll taxes of $9.4 million with approximately half of the deferral due in each of 2021 and 2022. We may defer additional future employer payroll taxes under the CARES Act. Additionally, other governments in jurisdictions where we operate passed legislation to provide employers with wage subsidy grants and deferral of certain payroll related expenses and tax payments. We elected to treat qualified government subsidies from Canada and other governments as offsets to the related expenses. As a result, we recognized $3.8 million and $1.0 million as a reduction to operating expenses and selling, general and administrative expenses, respectively, during the three months ended September 30, 2020 and $7.6 million and $1.9 million, respectively, for the nine months ended September 30, 2020. As of September 30, 2020, we also deferred certain payroll related expenses and tax payments of $4.0 million under other foreign government programs which will be due in 2021 and 2022.

For additional risks relating to the COVID-19 pandemic and our oil and gas industry clients, see Part II, Item 1A “Risk Factors” of this report.

Goodwill Impairment. As discussed in Note 7 above and discussed further below, we recognized a non-cash goodwill impairment charge during the three months ended March 31, 2020 of $191.8 million for the IHT operating segment. These charges were a result of an interim goodwill impairment test that was triggered as a result of certain impairment indicators that were present during the quarter, primarily the decline in operating results experienced during the first quarter of 2020 due to COVID-19, lower oil prices and related impacts on the IHT operating segment.

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Results of Operations

The following is a comparison of our results of operations for the three months ended September 30, 2020 compared to September 30, 2019.

Three Months Ended September 30, 2020 Compared to Three Months Ended September 30, 2019

The components of revenue and operating income (loss) from our operations consisted of the following (in thousands):

	Three Months Ended September 30,				Increase (Decrease)
	2020		2019		$		%
	(unaudited)		(unaudited)
Revenues by business segment:
IHT	$	96,637	$	126,379	$	(29,742)	(23.5)	%
MS	101,738		135,625		(33,887)		(25.0)	%
Quest Integrity	20,718		28,075		(7,357)		(26.2)	%
Total	$	219,093	$	290,079	$	(70,986)	(24.5)	%
Operating income (loss):
IHT	$	7,720	$	6,640	$	1,080	16.3	%
MS	9,581		15,871		(6,290)		(39.6)	%
Quest Integrity	3,006		7,122		(4,116)		(57.8)	%
Corporate and shared support services	(18,010)		(31,473)		13,463		42.8	%
Total	$	2,297	$	(1,840)	$	4,137	NM1

_________________

1    NM - Not meaningful.

Revenues. Total revenues decreased $71.0 million or 24.5% from the prior year quarter. Excluding the favorable impact of $0.1 million due to foreign currency exchange rate changes, total revenues decreased by $71.1 million, IHT revenues decreased by $29.7 million, MS revenues decreased by $34.1 million and Quest Integrity revenues decreased by $7.2 million. The favorable impacts of foreign exchange rate changes are primarily due to the weakening of the U.S. dollar relative to the Euro, the Great British Pound and the Australian Dollar partially offset by unfavorable impacts from the Canadian Dollar, Brazilian Real and Mexican Peso for the current year quarter. Decreased activity levels in IHT, MS and Quest Integrity were due to volumes being negatively impacted by the outbreak of COVID-19 and the oversupplied oil market causing certain clients to temporarily close facilities and/or curtail operations, resulting in the postponement of client projects and lower demand for our services. Within the oil and gas industry, we expect refining utilization rates to gradually recover through the end of the year. Without the COVID-19 pandemic effects, we would typically benefit for a period of 12 to 18 months following a refining utilization rate drop, however, current market dynamics have delayed the demand growth for our products and services.

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Operating loss. Overall operating income was $2.3 million in the current year quarter compared to an operating loss of $1.8 million in the prior year quarter. The overall increase in operating income is attributable to IHT which experienced an increase in operating income of $1.1 million as well as a decrease in corporate and shared services expenses of $13.5 million partially offset by decreases in MS and Quest Integrity which experienced decreases in operating income of $6.3 million and $4.1 million, respectively.

For the three months ended September 30, 2020, operating loss includes net expenses totaling $3.3 million that we do not believe are indicative of our core operating activities, while the prior year quarter included $7.8 million of such items, as detailed by segment in the table below (in thousands):

Expenses reflected in operating income (loss) that are not indicative of our core operating activities (unaudited):
	IHT		MS		Quest Integrity		Corporate and shared support services		Total
Three Months Ended September 30, 2020
Professional fees and other1	$	—	$	—	$	—	$	929	$	929
Legal costs2	—		—		—		230		230
Severance charges, net3	88		1,326		186		35		1,635
Natural disaster costs4	21		479		—		—		500
Total	$	109	$	1,805	$	186	$	1,194	$	3,294
Three Months Ended September 30, 2019
Professional fees and other1	$	—	$	—	$	—	$	4,252	$	4,252
Legal costs2	—		—		—		3,306		3,306
Severance charges, net3	—		—		62		166		228
Total	$	—	$	—	$	62	$	7,724	$	7,786

_________________

1    Consists primarily of professional fees and other costs for assessment of corporate and support cost structures. For the three months ended September 30, 2020 and September 30, 2019, includes $0.6 million and $3.8 million, respectively, associated with the OneTEAM program (exclusive of restructuring costs).

2    For the three months ended September 30, 2020, primarily relates to costs associated with an accrued legal settlement. For the three months ended September 30, 2019, primarily relates to resolution of a legal matter.

3    For the three months ended September 30, 2020 and September 30, 2019, includes $0.3 million and $0.2 million, respectively, of severance charges associated with the OneTEAM program, including international restructuring under the OneTEAM program. For the three months ended September 30, 2020, $1.3 million in other severance charges were due to the impact of COVID-19.

4    Amount represents the insurance deductible amount for hurricane damage incurred during the period. $0.1 million of additional costs are expected to be collected through insurance during the three and nine months ended September 30, 2020.

Excluding the impact of these identified non-core items in both periods, operating loss changed unfavorably by $0.4 million, consisting of lower operating income in MS and Quest Integrity of $4.5 million and $4.0 million, respectively, offset by an increase in IHT of $1.2 million and a decrease in corporate and shared support services expenses of $6.9 million. The lower operating income in MS and Quest Integrity reflects lower activity levels due to a decline in market conditions as a result of the outbreak of COVID-19 and the decline in oil prices. The operating loss decrease in corporate and shared support services was driven primarily by lower payroll and non-cash compensation expenses.

Interest expense. Interest expense increased from $7.6 million in the prior year quarter to $7.8 million in the current year quarter due to higher borrowing costs under the Ninth Amendment to the Credit Facility.

Other expense, net. Non-operating results include $0.8 million in foreign currency transaction losses in the current year compared to $0.1 million during the prior year quarter. Foreign currency transaction losses in the current year period reflect the effects of fluctuations in the U.S. Dollar relative to the currencies to which we have exposure, including but not limited to, the Brazilian Real, British Pound, Mexican Peso and New Zealand Dollar. Non-operating results also include certain components of our net periodic pension cost (credit).

Taxes. Income tax expense was $3.0 million on the pre-tax loss of $6.1 million in the current year quarter compared to a benefit of $2.5 million on the pre-tax loss of $9.6 million in the prior year quarter. The effective tax rate was a provision of 48.4% for the three months ended September 30, 2020, compared to a benefit of 26.5% for the three months ended September 30, 2019.

While the current year quarter tax rate was determined based on the year-to-date financial results, the difference between this rate and the prior year quarter tax rate (determined based on annual effective rate for the full fiscal year) was impacted by

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the increase in the valuation allowance in certain jurisdictions as well as the increase in income in our international jurisdictions.

Nine Months Ended September 30, 2020 Compared to Nine Months Ended September 30, 2019

The following table sets forth the components of revenue and operating income (loss) from our operations for the nine months ended September 30, 2020 and 2019 (in thousands):

	Nine Months Ended September 30,				Increase (Decrease)
	2020		2019		$		%
	(unaudited)		(unaudited)
Revenues by business segment:
IHT	284,992		$	392,093	$	(107,101)	(27.3)	%
MS	299,077		402,048		(102,971)		(25.6)	%
Quest Integrity	61,167		81,366		(20,199)		(24.8)	%
Total	$	645,236	$	875,507	$	(230,271)	(26.3)	%
Operating income (loss):
IHT1	(179,690)		$	17,858	$	(197,548)	NM2
MS	20,502		41,722		(21,220)		(50.9)	%
Quest Integrity	9,801		18,090		(8,289)		(45.8)	%
Corporate and shared support services	(65,614)		(83,034)		17,420		21.0	%
Total	$	(215,001)	$	(5,364)	$	(209,637)	NM2

_________________

1    Includes goodwill impairment charge of $191.8 million for the nine months ended September 30, 2020.

2    NM - Not meaningful.

Revenues. Total revenues decreased $230.3 million or 26.3% from the prior year period. Excluding the unfavorable impact of $3.4 million due to foreign currency exchange rate changes, total revenues decreased by $226.9 million, IHT revenues decreased by $106.4 million, MS revenues decreased by $101.2 million and Quest Integrity revenues decreased by $19.3 million. The unfavorable impacts of foreign exchange rate changes are primarily due to the strengthening of the U.S. dollar relative to the Brazilian Real, the Canadian Dollar and the Mexican Peso during this period. Decreased activity levels in IHT, MS and Quest Integrity were due to volumes being negatively impacted by the outbreak of COVID-19 and the oversupplied oil market causing certain clients to temporarily close facilities and/or curtail operations, resulting in the postponement of client projects and lower demand for our services. Within the oil and gas industry, we expect refining utilization rates to gradually recover through the end of the year. Without the COVID-19 pandemic effects, we would typically benefit for a period of 12 to 18 months following a refining utilization rate drop, however, current market dynamics have delayed the demand growth for our products and services.

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Operating loss. Overall operating loss was $215.0 million in the current year period compared to operating loss of $5.4 million in the prior year period. The overall increase in operating loss is primarily attributable to IHT, which experienced a decrease in operating income of $197.5 million. Additionally, MS and Quest Integrity experienced a decrease in operating income of $21.2 million and $8.3 million, respectively. These movements were partially offset by a decrease in corporate and shared services expenses of $17.4 million. The sharp decrease in operating income for IHT is primarily attributable to goodwill impairment charges of $191.8 million recognized during the three months ended March 31, 2020. These impairment charges were a result of our interim goodwill impairment test completed during the three months ended March 31, 2020, which was triggered by the existence of impairment indicators, including the decline in our forecasts as a result of the COVID-19 pandemic and the related decline in market conditions on our IHT operating segment. The results of the impairment test indicated that the carrying value of our IHT operating segment exceeded its estimated fair value. The estimated fair value of IHT has been adversely impacted by the decline in operating results experienced during the three months ended March 31, 2020 primarily due to COVID-19, lower commodity prices, and related impacts on our financial results.

For the nine months ended September 30, 2020, operating loss includes net expenses totaling $203.2 million that we do not believe are indicative of our core operating activities, while the prior year period included $17.1 million of such items, as detailed by segment in the table below (in thousands):

Expenses reflected in operating income (loss) that are not indicative of our core operating activities (unaudited):
	IHT		MS		Quest Integrity		Corporate and shared support services		Total
Nine Months Ended September 30, 2020
Professional fees and other1	$	—	$	—	$	—	$	3,986	$	3,986
Legal costs2	—		—		—		1,926		1,926
Severance charges, net3	1,126		2,993		326		556		5,001
Goodwill impairment charge	191,788		—		—		—		191,788
Natural disaster costs4	21		479		—		—		500
Total	$	192,935	$	3,472	$	326	$	6,468	$	203,201
Nine Months Ended September 30, 2019
Professional fees and other1	$	—	$	—	$	—	$	13,073	$	13,073
Legal costs2	—		—		—		3,584		3,584
Severance charges, net3	128		117		62		129		436
Total	$	128	$	117	$	62	$	16,786	$	17,093

_________________

1    Consists primarily of professional fees and other costs for assessment of corporate and support cost structures. For the nine months ended September 30, 2020 and September 30, 2019, includes $2.6 million and $9.8 million, respectively, associated with the OneTEAM program (exclusive of restructuring costs).

2    For the nine months ended September 30, 2020, primarily relates to accrued costs due to international legal and internal control review matters. For the nine months ended September 30, 2019, primarily relates to accrued costs due to the resolution of a legal matter.

3    For the nine months ended September 30, 2020 and September 30, 2019, includes $3.4 million and $0.4 million of severance charges associated with the OneTEAM program, including international restructuring under the OneTEAM program. For the nine months ended September 30, 2020, $1.6 million in other severance charges were due to the impact of COVID-19.

4    Amount represents the insurance deductible amount for hurricane damage incurred during the period. $0.1 million of additional costs are expected to be collected through insurance during the three and nine months ended September 30, 2020.

Excluding the impact of these identified non-core items in both periods, operating loss changed unfavorably by $23.5 million, consisting of lower operating income in IHT, MS and Quest Integrity of $4.7 million, $17.9 million and $8.0 million, respectively, offset by a decrease in corporate and shared support services expenses of $7.1 million. The lower operating income in IHT, MS and Quest Integrity reflects lower activity levels due to a decline in market conditions as a result of the outbreak of COVID-19 and the decline in oil prices. The operating loss decrease in corporate and shared support services was driven primarily by lower payroll and noncash compensation expenses.

Interest expense. Interest expense decreased from $22.7 million in the prior year to $21.8 million in the current year due to lower overall debt balances throughout the current year.

Other expense, net. Non-operating results include $1.6 million in foreign currency transaction losses in the current year quarter compared to $0.3 million in foreign currency transaction losses in the prior year quarter. Foreign currency transaction losses in the current year period reflect the effects of fluctuations in the U.S. Dollar relative to the currencies to which we have exposure, including but not limited to, the Brazilian Real, British Pound, Mexican Peso and New Zealand Dollar. Non-operating results also include certain components of our net periodic pension cost (credit).

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Taxes. The benefit for income tax was $15.8 million on the pre-tax loss of $238.1 million in the current year compared to a benefit of $3.2 million on the pre-tax loss of $28.4 million in the prior year. The effective tax rate was a benefit of 6.6% for the nine months ended September 30, 2020, compared to a benefit of 11.3% for the nine months ended September 30, 2019.

The effective tax rate change from prior year compared to the current year is primarily due to the legislative changes enacted, the goodwill impairment charge taken during the current year, a portion of which is not deductible for tax purposes, and an increase to the valuation allowance related to the realizability of our net operating loss deferred tax assets.

Non-GAAP Financial Measures and Reconciliations

We use supplemental non-GAAP financial measures which are derived from the consolidated financial information including adjusted net income (loss); adjusted net income (loss) per diluted share, earnings before interest and taxes (“EBIT”); adjusted EBIT (defined below); adjusted earnings before interest, taxes, depreciation and amortization (“adjusted EBITDA”) and free cash flow to supplement financial information presented on a GAAP basis.

We define adjusted net income (loss), adjusted net income (loss) per diluted share and adjusted EBIT to exclude the following items: costs associated with our OneTEAM program, non-routine legal costs and settlements, restructuring charges, certain severance charges, goodwill impairment charges and certain other items that we believe are not indicative of core operating activities. Beginning in the third quarter of 2020, we have modified our presentation of non-GAAP financial measures to reconcile net income (loss) to consolidated adjusted EBIT and EBITDA. Consolidated adjusted EBIT, as defined by us, excludes the costs excluded from adjusted net income (loss) as well as income tax expense (benefit), interest charges, foreign currency (gain) loss, and items of other (income) expense. Consolidated adjusted EBITDA further excludes from consolidated adjusted EBIT depreciation, amortization and non-cash share based compensation costs. Segment adjusted EBIT is equal to segment operating income (loss) excluding costs associated with our OneTEAM program, non-routine legal costs and settlements, restructuring charges, goodwill impairment charges and certain other items as determined by management. Segment adjusted EBITDA further excludes from segment adjusted EBIT depreciation, amortization, and non-cash share based compensation costs. Consolidated adjusted EBITDA margin is defined as consolidated adjusted EBITDA divided by revenue. Free cash flow is defined as net cash provided by (used in) operating activities minus capital expenditures.

Management believes these non-GAAP financial measures are useful to both management and investors in their analysis of our financial position and results of operations. In particular, adjusted net income (loss), adjusted net income (loss) per diluted share, consolidated adjusted EBIT, and consolidated adjusted EBITDA are meaningful measures of performance which are commonly used by industry analysts, investors, lenders and rating agencies to analyze operating performance in our industry, perform analytical comparisons, benchmark performance between periods, and measure our performance against externally communicated targets. Our segment adjusted EBIT and segment adjusted EBITDA is also used as a basis for the Chief Operating Decision Maker to evaluate the performance of our reportable segments. Free cash flow is used by our management and investors to analyze our ability to service and repay debt and return value directly to stakeholders.

Non-GAAP measures have important limitations as analytical tools, because they exclude some, but not all, items that affect net earnings and operating income. These measures should not be considered substitutes for their most directly comparable U.S. GAAP financial measures and should be read only in conjunction with financial information presented on a GAAP basis. Further, our non-GAAP financial measures may not be comparable to similarly titled measures of other companies who may calculate non-GAAP financial measures differently, limiting the usefulness of those measures for comparative purposes. The liquidity measure of free cash flow does not represent a precise calculation of residual cash flow available for discretionary expenditures. Reconciliations of each non-GAAP financial measure to its most directly comparable GAAP financial measure are presented below.

The following tables set forth the reconciliation of Adjusted Net Income (Loss), EBIT and EBITDA to their most comparable GAAP financial measurements:

37

TEAM, INC. AND SUBSIDIARIES
RECONCILIATION OF NON-GAAP FINANCIAL MEASURES
(unaudited, in thousands except per share data)
	Three Months Ended September 30,						Nine Months Ended September 30,
	2020			2019			2020			2019
Adjusted Net Income (Loss):
Net loss	$	(9,073)		$	(7,057)		$	(222,328)		$	(25,183)
Professional fees and other1	929			4,252			3,986			13,073
Legal costs2	230			3,306			1,926			3,584
Severance charges, net3	1,635			228			5,001			436
Natural disaster costs4	500			—			500			—
Goodwill impairment charge	—			—			191,788			—
Tax impact of adjustments and other net tax items5	(692)			(1,636)			(15,610)			(3,590)
Adjusted net loss	$	(6,471)		$	(907)		$	(34,737)		$	(11,680)
Adjusted net loss per common share:
Basic	$	(0.21)		$	(0.03)		$	(1.14)		$	(0.39)
Diluted	$	(0.21)		$	(0.03)		$	(1.14)		$	(0.39)
Consolidated Adjusted EBIT and Adjusted EBITDA:
Net loss	$	(9,073)		$	(7,057)		$	(222,328)		$	(25,183)
Provision (benefit) for income taxes	2,958			(2,546)			(15,812)			(3,210)
Interest expense, net	7,757			7,647			21,847			22,658
Foreign currency loss (gain)7	752			121			1,641			388
Pension expense (credit)6	(129)			(5)			(381)			(17)
Professional fees and other1	929			4,252			3,986			13,073
Legal costs2	230			3,306			1,926			3,584
Severance charges, net3	1,635			228			5,001			436
Natural disaster costs4	500			—			500			—
Goodwill impairment charge	—			—			191,788			—
Consolidated Adjusted EBIT	5,559			5,946			(11,832)			11,729
Depreciation and amortization
Amount included in operating expenses	5,794			6,107			17,517			18,757
Amount included in SG&A expenses	5,729			5,943			17,192			17,943
Total depreciation and amortization	11,523			12,050			34,709			36,700
Non-cash share-based compensation costs	1,127			2,588			4,073			8,670
Consolidated Adjusted EBITDA	$	18,209		$	20,584		$	26,950		$	57,099
Net loss margin	(4.1)		%	(2.4)		%	(34.5)		%	(2.9)		%
Consolidated Adjusted EBITDA margin	8.3		%	7.1		%	4.2		%	6.5		%
Free Cash Flow:
Cash provided by (used in) operating activities	$	(7,080)		$	27,449		$	20,165		$	33,019
Capital expenditures	(4,198)			(8,803)			(16,684)			(23,199)
Free Cash Flow	$	(11,278)		$	18,646		$	3,481		$	9,820

____________________________________

1    For the three and nine months ended September 30, 2020, includes $0.6 million and $2.6 million, respectively, associated with the OneTEAM program (exclusive of restructuring costs). For the three and nine months ended September 30, 2019, includes $3.8 million and $9.8 million, respectively, associated with the OneTEAM program (exclusive of restructuring costs).

2    For the three and nine months ended September 30, 2020, primarily relates to costs associated with international legal and internal control review matters. For the three and nine months ended September 30, 2019, primarily relates to resolution of a legal matter.

3    For the three and nine months ended September 30, 2020, $0.3 million and $3.4 million, respectively, are severance charges associated with the OneTEAM program as well as $1.3 million and $1.6 million, respectively, in severance charges were due to the impact of COVID-19. For the three and nine months ended September 30, 2019, severance charges are associated with the OneTEAM program.

4    Amount represents the insurance deductible for hurricane damage incurred for the three months ended September 30, 2020.

5    Represents the tax effect of the adjustments at an assumed marginal tax rate of 21% for the three and nine months ended September 30, 2020 and 2019 except for the adjustment of the goodwill impairment charge for which the actual tax impact was used.

6    Represents pension expense (credit) for the U.K. pension plan based on the difference between the expected return on plan assets and the cost of the discounted pension liability. The pension plan has had no new participants added since the plan was frozen in 1994 and accruals for future benefits ceased in connection with a plan curtailment in 2013.

7    Represents foreign currency gain/loss. For prior periods, includes other nominal fees.

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TEAM, INC. AND SUBSIDIARIES
RECONCILIATION OF NON-GAAP FINANCIAL MEASURES (Continued)
(unaudited, in thousands)
	Three Months Ended September 30,				Nine Months Ended September 30,
	2020		2019		2020		2019
Segment Adjusted EBIT and Adjusted EBITDA:
IHT
Operating income (loss)	$	7,720	$	6,640	$	(179,690)	$	17,858
Severance charges, net1	88		—		1,126		128
Natural disaster costs2	21		—		21		—
Goodwill impairment charge	—		—		191,788		—
Adjusted EBIT	7,829		6,640		13,245		17,986
Depreciation and amortization	3,609		4,390		11,338		13,293
Adjusted EBITDA	$	11,438	$	11,030	$	24,583	$	31,279
MS
Operating income	$	9,581	$	15,871	$	20,502	$	41,722
Severance charges, net1	1,326		—		2,993		117
Natural disaster costs2	479		—		479		—
Adjusted EBIT	11,386		15,871		23,974		41,839
Depreciation and amortization	5,491		5,411		16,397		16,343
Adjusted EBITDA	$	16,877	$	21,282	$	40,371	$	58,182
Quest Integrity
Operating income	$	3,006	$	7,122	$	9,801	$	18,090
Severance charges, net1	186		62		326		62
Adjusted EBIT	3,192		7,184		10,127		18,152
Depreciation and amortization	969		813		2,742		2,733
Adjusted EBITDA	$	4,161	$	7,997	$	12,869	$	20,885
Corporate and shared support services
Net loss	$	(29,380)	$	(36,690)	$	(72,941)	$	(102,853)
Provision (benefit) for income taxes	2,958		(2,546)		(15,812)		(3,210)
Interest expense, net	7,757		7,647		21,847		22,658
Foreign currency loss (gain)6	752		121		1,641		388
Pension expense (credit)3	(129)		(5)		(381)		(17)
Professional fees and other4	929		4,252		3,986		13,073
Legal costs5	230		3,306		1,926		3,584
Severance charges, net1	35		166		556		129
Adjusted EBIT	(16,848)		(23,749)		(59,178)		(66,248)
Depreciation and amortization	1,454		1,436		4,232		4,331
Non-cash share-based compensation costs	1,127		2,588		4,073		8,670
Adjusted EBITDA	$	(14,267)	$	(19,725)	$	(50,873)	$	(53,247)

___________________

1    Relates to severance charges incurred associated with the OneTEAM program, including international restructuring under the OneTEAM program for the three and nine months ended September 30, 2020 and September 30, 2019. Also includes severance charges due to the impact of COVID-19 for the three and nine months ended September 30, 2020.

2    Amount represents the insurance deductible for hurricane damage incurred for the three months ended September 30, 2020.

3    Represents pension expense (credit) for the U.K. pension plan based on the difference between the expected return on plan assets and the cost of the discounted pension liability. The pension plan has had no new participants added since the plan was frozen in 1994 and accruals for future benefits ceased in connection with a plan curtailment in 2013.

4    For the three and nine months ended September 30, 2020, includes $0.6 million and $2.6 million, respectively, associated with the OneTEAM program (exclusive of restructuring costs). For the three and nine months ended September 30, 2019, includes $3.8 million and $9.8 million, respectively, associated with the OneTEAM program (exclusive of restructuring costs).

5    For the three and nine months ended September 30, 2020, primarily relates to costs associated with international legal and internal control review matters. For the three and nine months ended September 30, 2019, primarily relates to resolution of a legal matter.

6     Represents foreign currency gain/loss. For prior periods, includes other nominal fees.

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Liquidity and Capital Resources

Financing for our operations consists primarily of our Credit Facility (as defined below) and cash flows attributable to our operations, which we believe are sufficient to fund our business needs. From time to time, we may experience periods of weakness in the industries in which we operate, with activity levels below historical levels. These conditions, depending on their duration and severity, have the potential to adversely impact our operating cash flows. Since the oil and gas market downturn and outbreak of COVID-19 in the United States beginning in March 2020, we have maintained a continuous process of actively managing our strategy, operations and resources to changing market conditions. We have implemented workforce furloughs, reduced personnel compensation, reduced headcount, eliminated all non-essential costs, lowered capital expenditure budgets by more than 30% and reviewed all business operations within the evolving market conditions amongst other initiatives. When the COVID-19 pandemic and oil and gas industry downturn depressed commodity prices beginning in March 2020, our active management actions helped ensure adequate available liquidity resources for the foreseeable future. We intend to continue managing the business to the new market realities to ensure our access to capital remains sufficient. We periodically explore alternative financing to improve our balance sheet and liquidity or in the event that existing liquidity sources are no longer sufficient for our capital requirements. Any such financing could be on substantially different and more onerous terms than those of our Credit Facility, including with respect to interest rates, financial and other covenants and required collateral, and could include an equity component, which would be dilutive to our shareholders. However, there can be no assurance that such financing would be available on terms acceptable to us, if at all. From time to time, we may also seek to retire, repurchase or exchange our convertible senior notes in open market purchases or privately negotiated transactions dependent upon market conditions, liquidity, and contractual obligations and other factors.

Credit Facility. On June 17, 2020, we entered into an amendment and extension of our banking credit facility (the “Credit Facility”) evidenced by that certain Ninth Amendment to the Third Amended and Restated Credit Agreement (the “Ninth Amendment”), dated June 17, 2020. The Ninth Amendment extends the term of the Credit Facility to January 15, 2022, modifies our financial covenants, and revises certain other provisions under the Credit Facility, including limiting our ability to pay cash dividends. Our obligations under the Credit Facility are guaranteed by our material direct and indirect domestic subsidiaries and are secured by a lien on substantially all of ours and the guarantors’ tangible and intangible property (subject to certain specified exclusions) and by a pledge of all of the equity interests in our material direct and indirect domestic subsidiaries and 65% of the equity interests in our material first-tier foreign subsidiaries. Specifically, the Ninth Amendment amends and restates certain portions of the Credit Facility, including, without limitation,

(i) increasing the Senior Secured Leverage Ratio (as defined therein) starting June 30, 2020 to 3.50 to 1, with step-downs to 3.25 to 1 for the quarter ending September 30, 2020, 2.75 to 1 for the quarter ending December 31, 2020 and 2.50 to 1 for the quarter ending March 31, 2021 and thereafter;

(ii) eliminating the Maximum Net Leverage Ratio (as defined therein) until March 31, 2021 at which time it is set at a ratio of 5.50 to 1 for the quarter ending March 31, 2021 with a step-down to 4.50 to 1 for the quarter ending June 30, 2021 and thereafter;

(iii) postponing and decreasing the Minimum Debt Service Coverage Ratio (as defined therein) to 1.00 to 1 for the quarter ending September 30, 2020 with a step-up to 1.25 to 1 for the quarter ending December 31, 2020 and thereafter;

(iv) adding a Minimum Consolidated EBITDA (as defined therein) measured cumulatively with Consolidated EBITDA (as defined therein) generated from April 1, 2020 through June 30, 2020 of $6.5 million as of June 30, 2020, April 1, 2020 through September 30, 2020 of $18.5 million as of September 30, 2020 and April 1, 2020 through December 31, 2020 of $50.5 million as of December 31, 2020; and

(v) reducing the size of the availability under the revolving portion of the Credit Facility from $225 million to $200 million.

No changes were made to the term loan borrowing except the maturity date of January 15, 2022. Both the revolving loan facility and term loan bear interest based on a variable Eurodollar rate option and the revolving loan commitment have commitment fees on unused borrowing capacity. The Eurodollar rate applicable margin range was modified to a range of 2.75% to 4.25% (the Eurodollar rate is also subject to an additional 1.00% floor). The commitment fee range was also revised to a range of 0.35% to 0.55%. At September 30, 2020, both the revolving loan facility and term loan bear interest based on a variable Eurodollar rate option of LIBOR plus 4.25% margin and commitment fees on unused borrowing capacity of 0.55%.

As of September 30, 2020, the Senior Secured Leverage Ratio is 2.92 to 1 and we are in compliance with the covenants in effect as of such date.

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At September 30, 2020, we had $19.6 million of cash on hand. As of September 30, 2020, we had $2.7 million of unamortized debt issuance costs and debt discount that are being amortized over the life of the Credit Facility.

Our ability to maintain compliance with the financial covenants is dependent upon our future operating performance and future financial condition, both of which are subject to various risks and uncertainties. The effects of the COVID-19 pandemic and decline in oil and gas end markets could have a significant adverse effect on our financial position and business condition, as well as our clients and suppliers. Additionally, it may, among other factors, impact our ability to generate cash flows from operations, access the capital markets on acceptable terms or at all, and affect our future need or ability to borrow under our Credit Facility. In addition to our current sources of funding our business, the effects of such events may impact our liquidity or our need to revise our allocation or sources of capital, implement further cost reduction measures and/or change our business strategy. Although the COVID-19 pandemic and the decline in the oil and gas end markets could have a broad range of effects on our liquidity sources, the effects will depend on future developments and cannot be predicted at this time.

In order to secure our casualty insurance programs we are required to post letters of credit generally issued by a bank as collateral. A letter of credit commits the issuer to remit specified amounts to the holder, if the holder demonstrates that we failed to meet our obligations under the letter of credit. If this were to occur, we would be obligated to reimburse the issuer for any payments the issuer was required to remit to the holder of the letter of credit. We were contingently liable for outstanding stand-by letters of credit totaling $19.6 million at September 30, 2020 and $20.5 million at December 31, 2019. Outstanding letters of credit reduce amounts available under our Credit Facility and are considered as having been funded for purposes of calculating our financial covenants under the Credit Facility.

We believe that we will be able to comply with the financial covenants in the Credit Facility as modified by the Ninth Amendment and that sufficient credit remains available under the Credit Facility to meet our liquidity needs. However, due to the uncertainties being caused by the COVID-19 pandemic and the significant drop in oil prices, such matters cannot be predicted with certainty. Accordingly, there can be no assurance that we will be able to maintain compliance with our financial covenants as of any future date. In the event we are unable to maintain compliance with our financial covenants, we would seek to enter into another amendment to the Credit Facility with our bank group in order to modify and/or to provide relief from the financial covenants for an additional period of time. Although we have entered into amendments in the past, there can be no assurance that any future amendments would be available on terms acceptable to us, if at all.

Convertible Senior Notes. On July 31, 2017, we issued $230.0 million principal amount of 5.00% Convertible Senior Notes due 2023 (the “Notes”). The Notes, which are senior unsecured obligations of the Company, bear interest at a rate of 5.0% per year, payable semiannually in arrears on February 1 and August 1 of each year, beginning on February 1, 2018. The Notes will mature on August 1, 2023 unless repurchased, redeemed or converted in accordance with their terms prior to such date. The Notes will be convertible at an initial conversion rate of 46.0829 shares of our common stock per $1,000 principal amount of the Notes, which is equivalent to an initial conversion price of approximately $21.70 per share. The conversion rate, and thus the conversion price, may be adjusted under certain circumstances as described in the indenture governing the Notes.

    Holders may convert their Notes at their option prior to the close of business on the business day immediately preceding May 1, 2023, but only under the following circumstances:

•during any calendar quarter commencing after the calendar quarter ending on December 31, 2017 (and only during such calendar quarter), if the last reported sale price of our common stock for at least 20 trading days (whether or not consecutive) during a period of 30 consecutive trading days ending on the last trading day of the immediately preceding calendar quarter is greater than or equal to 130% of the conversion price on each applicable trading day;

•during the five business day period after any five consecutive trading day period (the “measurement period”) in which the trading price per $1,000 principal amount of Notes for each trading day of such measurement period was less than 98% of the product of the last reported sale price of our common stock and the conversion rate on such trading day;

•if we call any or all of the Notes for redemption, at any time prior to the close of business on the business day immediately preceding the redemption date; or;

•upon the occurrence of specified corporate events described in the indenture governing the Notes.

On or after May 1, 2023 until the close of business on the business day immediately preceding the maturity date, holders may, at their option, convert their Notes at any time, regardless of the foregoing circumstances.

41

The Notes are initially convertible into 10,599,067 shares of common stock. Because the Notes could be convertible in full into more than 19.99% of our outstanding common stock, we were required by the listing rules of the New York Stock Exchange to obtain the approval of the holders of our outstanding shares of common stock before the Notes could be converted into more than 5,964,858 shares of common stock. The Notes will be convertible into, subject to various conditions, cash or shares of the Company’s common stock or a combination of cash and shares of the Company’s common stock, in each case, at the Company’s election.

If holders elect to convert the Notes in connection with certain fundamental change transactions described in the indenture governing the Notes, we will, under certain circumstances described in the indenture governing the Notes, increase the conversion rate for the Notes so surrendered for conversion.

We may not redeem the Notes prior to August 5, 2021. We will have the option to redeem all or any portion of the Notes on or after August 5, 2021, if certain conditions (including that our common stock is trading at or above 130% of the conversion price then in effect for at least 20 trading days (whether or not consecutive)), including the trading day immediately preceding the date on which the Company provides notice of redemption, during any 30 consecutive trading day period ending on, and including, the trading day immediately preceding the date on which the Company provides notice of redemption at a redemption price equal to 100% of the principal amount of the Notes to be redeemed, plus accrued and unpaid interest to, but excluding, the redemption date.

OneTEAM Program. In the fourth quarter of 2017, we engaged outside consultants to assess all aspects of our business for improvement and cost saving opportunities, including centralizing support/shared services. In the first quarter of 2018, we completed the design phase of the project, known as OneTEAM, for our domestic operations, and entered into the deployment phase in the second quarter of 2018. We incurred $0.6 million and $2.6 million of expenses during the three and nine months ended September 30, 2020, respectively, related to professional fees associated with the program. Additionally, we incurred $0.3 million and $3.4 million of severance-related costs during the three and nine months ended September 30, 2020, respectively, related to the elimination of certain employee positions in conjunction with the OneTEAM program. We expect the program-related expenses to continue through the first quarter of 2021.

In the third quarter of 2019, we began the design phase of OneTEAM for our international operations (“OneTEAM International”) which was deployed in the fourth quarter of 2019. We expect to incur various additional expenses associated with the execution of OneTEAM International through 2020 with funding provided by our operating cash flows and the Credit Facility. During the first quarter of 2020, in response to COVID-19 and the decline in oil and gas end markets, we expanded and accelerated the operations and center led pillars from the OneTEAM program in order to implement permanent cost savings and identify further opportunities to optimize our organization (“OneTEAM Tune-Up”). We achieved OneTEAM and other cost reduction savings of $35 million dollars during the three months ended September 30, 2020 and realized $75 million dollars of savings for the nine months ended September 30, 2020.

We now estimate the OneTEAM Tune-up and other cost reduction actions will deliver between $85 million and $95 million dollars of annualized permanent and temporary cost savings for the year, up from our previous estimate of $50 million to $75 million dollars. Although management expects that cost savings and other business improvements will result from these actions, there can be no assurance that such results will be achieved.

Cash and cash equivalents. Our cash and cash equivalents at September 30, 2020 totaled $19.6 million, of which $12.1 million was in foreign accounts, primarily in Europe, Brazil, the United Kingdom and Trinidad.

Cash flows are summarized in the table below (in thousands):

	Nine Months Ended September 30,
	2020	2019
	unaudited	unaudited
Net cash provided by (used in):
Operating activities	20,165	33,019
Investing activities	(17,552)	(22,359)
Financing activities	4,662	(18,050)
Effects of exchange rates on cash and cash equivalents	161	(630)
Net change in cash and cash equivalents	7,436	(8,020)

42

Cash flows attributable to our operating activities. For the nine months ended September 30, 2020, net cash provided by operating activities was $20.2 million. Positive operating cash flow was primarily attributable to adjustments out of $222.3 million in net losses from goodwill impairment of $191.8 million, depreciation and amortization of $34.7 million, non-cash compensation costs of $4.1 million, amortization of deferred loan costs and debt discount of $6.5 million and a decrease in working capital of $8.1 million, which was primarily due to decreases in accounts receivable and other accrued liabilities.

For the nine months ended September 30, 2019, net cash provided by operating activities was $33.0 million. Positive operating cash flow was primarily attributable to depreciation and amortization of $36.7 million, non-cash compensation costs of $8.7 million, decrease in working capital of $8.5 million and amortization of deferred loan costs and debt discount of $5.7 million, largely offset by the net loss of $25.2 million.

Cash flows attributable to our investing activities. As a response to the COVID-19 pandemic, oil and gas industry outlook, and in order to preserve liquidity, at this time we are limiting capital spending to critical client projects that offer the highest rate of return. Our spending outlook for the year due to these impacts include lower capital expenditures budget of 30%. For the nine months ended September 30, 2020, net cash used in investing activities was $17.6 million, consisting primarily of $16.7 million for capital expenditures and an acquisition of $1.0 million within our Quest Integrity segment. Capital expenditures can vary depending upon specific client needs or organization needs that may arise unexpectedly.

For the nine months ended September 30, 2019, net cash used in investing activities was $22.4 million, consisting primarily of $23.2 million for capital expenditures.

Cash flows attributable to our financing activities. For the nine months ended September 30, 2020, net cash provided by financing activities was $4.7 million consisting primarily of net debt borrowings under the revolving portion of our Credit Facility of $10.8 million partially offset by our Credit Facility term loan payment of $3.8 million as well as $1.8 million of debt issuance costs.

For the nine months ended September 30, 2019, net cash used in financing activities was $18.1 million consisting primarily of $64.9 million of net debt payments under the revolving portion of our Credit Facility and $1.5 million in debt issuance costs partially offset by net borrowings on our Credit Facility term loan of $49.7 million.

Effect of exchange rate changes on cash and cash equivalents. For the nine months ended September 30, 2020 and 2019, the effect of exchange rate changes on cash was a positive impact of $0.2 million and a negative impact of $0.6 million, respectively. The positive impact in the current year quarter is primarily attributable to favorable fluctuations in U.S. Dollar exchange rates with the Canadian Dollar, the Euro, the British Pound and Mexican Peso. The negative impact in the prior year is primarily due to unfavorable fluctuations in U.S. Dollar exchange rates with the Euro, British Pound, Australian Dollar, Canadian Dollar and Singaporean Dollar.

Critical Accounting Policies and Estimates

A discussion of our critical accounting policies is included in the 2019 Form 10-K beginning on page 41. Effective January 1, 2020, we adopted ASC 326 on a modified retrospective basis. Additional information on ASC 326, including the effects of adoption, is set forth in Notes 1 and 3 to the condensed consolidated financial statements included in this report. There were no material changes to our other critical accounting policies during the nine months ended September 30, 2020.

New Accounting Principles

For information about newly adopted accounting principles as well as information about new accounting principles pending adoption, see Note 1 to the condensed consolidated financial statements included in this report.

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ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

We have operations in foreign countries with functional currencies that are not the U.S. Dollar. We are exposed to market risk, primarily related to foreign currency fluctuations related to these operations. Subsidiaries with asset and liability balances denominated in currencies other than their functional currency are remeasured in the preparation of their financial statements using a combination of current and historical exchange rates, with any resulting remeasurement adjustments included in net income (loss) for the period. Net foreign currency transaction losses for the nine months ended September 30, 2020 were $1.6 million, while the foreign currency transaction losses for the nine months ended September 30, 2019 were $0.3 million. The foreign currency transaction losses realized in the current year relate primarily to fluctuations in the U.S. Dollar in relation to the Brazilian Real, New Zealand Dollar and Mexican Peso while the losses in the prior year relate to fluctuations in the U.S. Dollar in relation to the Brazilian Real, Euro, and British Pound.

We have a foreign currency hedging program to mitigate the foreign currency risk in countries where we have significant assets and liabilities denominated in currencies other than the functional currency. We utilize monthly foreign currency swap contracts to reduce exposures to changes in foreign currency exchange rates related to our largest exposures including, but not limited to the Brazilian Real, British Pound, Canadian Dollar, Euro, Malaysian Ringgit, Mexican Peso and Singapore Dollar. The impact from these swap contracts was not material for the three and nine months ended September 30, 2020 and September 30, 2019.

Translation adjustments for the assets and liability accounts are included as a separate component of accumulated other comprehensive loss in shareholders’ equity. Foreign currency translation losses recognized in other comprehensive loss were $3.0 million for the nine months ended September 30, 2020.

We had foreign currency-based revenues and operating loss of approximately $180.2 million and $14.0 million, respectively, for the nine months ended September 30, 2020. A hypothetical 10% adverse change in all applicable foreign currencies would result in a change in revenues and operating loss of $18.0 million and $1.4 million, respectively.

We carry Euro-based debt to serve as a hedge of our net investment in our European operations as fluctuations in the fair value of the borrowing attributable to the U.S. Dollar/Euro spot rate will offset translation gains or losses attributable to our investment in our European operations. We are exposed to market risk, primarily related to foreign currency fluctuations related to the unhedged portion of our investment in our European operations.

All of the debt outstanding under the Credit Facility bears interest at variable market rates. If market interest rates increase, our interest expense and cash flows could be adversely impacted. Based on Credit Facility borrowings outstanding at September 30, 2020, an increase in market interest rates of 100 basis points would increase our interest expense and decrease our operating cash flows by approximately $1.3 million on an annual basis.

Our convertible senior notes bear interest at a fixed rate, but the fair value of the Notes is subject to fluctuations as market interest rates change. In addition, the fair value of the Notes is affected by changes in our stock price. As of September 30, 2020, the outstanding principal balance of the Notes was $230.0 million. The carrying value of the liability component of the Notes, net of the unamortized discount and issuance costs, was $206.8 million as of September 30, 2020, while the estimated fair value of the Notes was $196.1 million (inclusive of the fair value of the conversion option), which was determined based on the observed trading price of the Notes. See Note 10 to the condensed consolidated financial statements for additional information regarding the Notes.

44

ITEM 4. CONTROLS AND PROCEDURES

Evaluation of disclosure controls and procedures. Under the supervision and with the participation of our management, including the Chief Executive Officer and Chief Financial Officer, we have evaluated the effectiveness of our disclosure controls and procedures as defined by Rules 13a-15(e) and 15d-15(e) of the Securities Exchange Act of 1934, as amended, as of the end of the period covered by this report. Based on that evaluation, the Chief Executive Officer and Chief Financial Officer have concluded as of September 30, 2020, that our disclosure controls and procedures were not effective because of the material weakness in our internal control over financial reporting that was disclosed in our Annual Report on Form 10-K for the year ended December 31, 2019 (the “2019 Form 10-K”).

Changes in internal control over financial reporting. We adopted ASC 326, Financial Instruments-Credit Losses and its related amendments, as of January 1, 2020, which we discuss in Note 1, Summary of Significant Accounting Policies and Practices, to the condensed consolidated financial statements, included in Part I, Item 1, Financial Statements, of this Quarterly Report on Form 10-Q. We assessed and modified our internal controls and related processes in order to facilitate adoption of ASC 326. Except for the material weakness discussed below and the adoption of ASC 326, there were no other changes in our internal control over financial reporting during the quarter ended September 30, 2020 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

Remediation of Material Weakness. We are in the process of remediating the material weakness in our internal control over financial reporting as noted in Part II, Item 9A of the 2019 Form 10-K. We have undertaken a number of measures designed to directly address, or contribute to, the remediation of our material weakness and the enhancement of our internal control over financial reporting including establishment of additional review procedures and monitoring activities at a centralized level over certain senior finance lead roles in order to verify that process level controls are present and functioning as designed. In addition, we have continued training finance personnel on internal control over financial reporting, the importance of monitoring control activities, and fraud risk assessment. The material weakness will not be considered remediated until the applicable remedial controls operate for a sufficient period of time and management has concluded, through testing, that these controls are operating effectively.

45

PART II—OTHER INFORMATION

ITEM 1. LEGAL PROCEEDINGS

For information on legal proceedings, see Note 16 to the condensed consolidated financial statements included this report.

ITEM 1A. RISK FACTORS

The Company's operations and financial results are subject to various risks and uncertainties. There have been no material changes in our risk factors as previously disclosed in Part I, Item 1A, “Risk Factors” in the 2019 Form 10-K and in Part II, Item 1A, “Risk Factors” in the Quarterly Report on Form 10-Q for the period ended June 30, 2020 other than shown below on the potential impact of the COVID-19 pandemic on our existing risks.

The recent COVID-19 pandemic and related economic repercussions have had, and are expected to continue to have, a significant impact on our business, and depending on the duration of the pandemic and its effect on the oil and gas industry, could have a material adverse effect on our business, liquidity, consolidated results of operations, and consolidated financial condition. The COVID-19 pandemic and related economic repercussions have created significant volatility, uncertainty and turmoil in the oil and gas industry, which were further exacerbated by the price war among members of the Organization of Petroleum Exporting Countries (“OPEC”) and other non-OPEC producer nations during the first quarter of 2020, and global storage considerations. These events have directly affected our business and have exacerbated the potential negative impact from many of the risks described in the 2019 Form 10-K, including those relating to our clients’ capital spending and trends in oil and natural gas prices.

As COVID-19 continues to have global impacts, including significant impacts in the United States, Canada and the European Union, where we operate, we are taking a variety of measures to ensure the availability of our services, promote the safety and security of our employees, and preserve liquidity. However, public and private sector policies and initiatives to reduce the transmission of COVID-19, such as closures of businesses and manufacturing facilities, the promotion of social distancing, the adoption of working from home by companies and institutions, and travel restrictions, could continue to adversely affect demand for our services. In addition, COVID-19 and related initiatives may result in greater supply chain disruption, which could have an adverse impact on volumes and make it more difficult for the Company to serve its clients. The full extent to which COVID-19 impacts operations will depend on future developments that are highly uncertain and cannot be predicted with confidence, including the duration or future recurrence of the outbreak, emerging scientific or technological information concerning prevention, treatment and vaccination, and new governmental policies put in place to contain the health and economic impact of COVID-19 in the future, among others. Potential conflicts between federal and local government guidelines and best practices that are intended to reduce the spread of COVID-19 could result in stricter measures in certain locations that could expose us to increased risks and costs.

The confluence of events described above have had, and are expected to continue to have, a significant impact on our business, and depending on the duration of the pandemic and its effect on the oil and gas industry, could have a material adverse effect on our business, liquidity, results of operations, and financial condition. To the extent COVID-19 adversely affects our business, liquidity, results of operations, and financial condition, it may also have the effect of heightening many of the other risks described under Part I, Item 1A of the 2019 Form 10-K.

No assurances can be made that we will be able to renew or refinance our Credit Facility, or otherwise repay our obligations in full prior to maturity on January 15, 2022. The Credit Facility matures on January 15, 2022 and under the terms of the Credit Facility, any outstanding balance is due in full on that date. As of September 30, 2020, under the Credit Facility, we had an outstanding principal balance of $132.1 million and outstanding letters of credit totaling $19.6 million. The ability to renew or refinance the Credit Facility, or otherwise repay the outstanding debt prior to maturity, is dependent upon capital/credit market conditions as well as our financial condition, operating results and cash flows, all of which are subject to prevailing economic and competitive conditions in addition to financial, business, legislative, governmental, political, regulatory and other factors beyond our control. The COVID-19 pandemic has introduced greater uncertainty and risk with respect to all of these factors. If we were to refinance part or all of the Credit Facility with alternate financing, this alternate financing could be on substantially different and more onerous terms than our existing credit agreement, including with respect to interest rates, financial and other covenants and required collateral. The terms of any such alternate financing could materially impact our operations and profitability. In addition, if any refinancing includes equity securities, such securities could significantly dilute our existing shareholders and have other materially adverse effects on us and our shareholders. We can give no assurance that we will be able to renew or refinance the Credit Facility on terms favorable to us, or at all, or that we will otherwise be able repay the Credit Facility obligations in full by the maturity date. In such event, we could face substantial liquidity problems, which could cause a materially adverse impact on our business operations.

46

ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS

NONE

ITEM 3. DEFAULTS UPON SENIOR SECURITIES

NONE

ITEM 4. MINE SAFETY DISCLOSURES

NOT APPLICABLE

ITEM 5. OTHER INFORMATION

NONE

ITEM 6. EXHIBITS

Exhibit Number	Description
31.1	Certification of Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
31.2	Certification of Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
32.1	Certification of Chief Executive Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
32.2	Certification of Chief Financial Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
101.INS	Inline XBRL Instance Document – the instance document does not appear in the Interactive Data File because XBRL tags are embedded within the Inline XBRL document.
101.SCH	Inline XBRL Taxonomy Extension Schema Document.
101.CAL	Inline XBRL Taxonomy Extension Calculation Linkbase Document.
101.DEF	Inline XBRL Taxonomy Extension Definition Linkbase Document.
101.LAB	Inline XBRL Taxonomy Extension Label Linkbase Document.
101.PRE	Inline XBRL Taxonomy Extension Presentation Linkbase Document.
104	Cover Page Interactive Data File (embedded within the Inline XBRL document)

Note: Unless otherwise indicated, documents incorporated by reference are located under Securities and Exchange Commission file number 001-08604.

47

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereto duly authorized.

	TEAM, INC. (Registrant)
Date: November 6, 2020	/S/    AMERINO GATTI
	Amerino Gatti Chairman and Chief Executive Officer (Principal Executive Officer)
	/S/     SUSAN M. BALL
	Susan M. Ball Executive Vice President, Chief Financial Officer and Treasurer (Principal Financial Officer and Principal Accounting Officer)

48

EX-31.1

Exhibit 31.1

I, Amerino Gatti, certify that:

1. I have reviewed this quarterly report on Form 10-Q of Team, Inc.;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4. The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a) designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

b) designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c) evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d) disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5. The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

a) all significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

b) any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

Date: November 6, 2020

/S/    AMERINO GATTI

Amerino Gatti
Chairman and Chief Executive Officer
(Principal Executive Officer)

EX-31.2

Exhibit 31.2

I, Susan M. Ball, certify that:

1. I have reviewed this quarterly report on Form 10-Q of Team, Inc.;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4. The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a) designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

b) designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c) evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d) disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5. The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

a) all significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

b) any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

Date: November 6, 2020

/S/    SUSAN M. BALL

Susan M. Ball
Executive Vice President, Chief Financial Officer and Treasurer

EX-32.1

Exhibit 32.1

CERTIFICATION PURSUANT TO

18 U.S.C. SECTION 1350,

AS ADOPTED PURSUANT TO

SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Quarterly Report of Team, Inc. (the Company) on Form 10-Q for the period ended September 30, 2020, as filed with the Securities and Exchange Commission on the date hereof (the Report), I, Amerino Gatti, Chief Executive Officer of the Company, certify, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that:

(1)The Report fully complies with the requirements of section 13(a) or 15(d) of the Securities Exchange Act of 1934 (15 U.S.C. 78m or 78o(d)); and

(2)The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

/s/    AMERINO GATTI

Amerino Gatti
Chairman and Chief Executive Officer
(Principal Executive Officer)

November 6, 2020

EX-32.2

Exhibit 32.2

CERTIFICATION PURSUANT TO

18 U.S.C. SECTION 1350,

AS ADOPTED PURSUANT TO

SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Quarterly Report of Team, Inc. (the Company) on Form 10-Q for the period ended September 30, 2020, as filed with the Securities and Exchange Commission on the date hereof (the Report), I, Susan M. Ball, Executive Vice President and Chief Financial Officer of the Company, certify, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that:

(1)The Report fully complies with the requirements of section 13(a) or 15(d) of the Securities Exchange Act of 1934 (15 U.S.C. 78m or 78o(d)); and

(2)The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

/S/    SUSAN M. BALL

Susan M. Ball
Executive Vice President, Chief Financial Officer and Treasurer

November 6, 2020

XML

Cover - shares	9 Months Ended
	Sep. 30, 2020	Oct. 30, 2020
Cover [Abstract]
Document Type	10-Q
Document Quarterly Report	true
Document Period End Date	Sep. 30, 2020
Document Transition Report	false
Entity File Number	001-08604
Entity Registrant Name	TEAM, INC.
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	74-1765729
Entity Address, Address Line One	13131 Dairy Ashford
Entity Address, Address Line Two	Suite 600
Entity Address, City or Town	Sugar Land
Entity Address, State or Province	TX
Entity Address, Postal Zip Code	77478
City Area Code	281
Local Phone Number	331-6154
Title of 12(b) Security	Common Stock, $0.30 par value
Trading Symbol	TISI
Security Exchange Name	NYSE
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
Entity Shell Company	false
Entity Common Stock, Shares Outstanding (in shares)		30,627,882
Amendment Flag	false
Document Fiscal Year Focus	2020
Document Fiscal Period Focus	Q3
Entity Central Index Key	0000318833
Current Fiscal Year End Date	--12-31

XML

Condensed Consolidated Balance Sheets - USD ($) $ in Thousands		Sep. 30, 2020	Dec. 31, 2019
Current assets:
Cash and cash equivalents		$ 19,611	$ 12,175
Accounts receivable, net of allowance of $9,633 and $9,990, respectively	[1]	214,361	245,617
Inventory		36,361	39,195
Income tax receivable		1,001	316
Prepaid expenses and other current assets		33,212	20,275
Total current assets		304,546	317,578
Property, plant and equipment, net		173,049	191,951
Operating lease right-of-use assets		62,082	67,048
Intangible assets, net of accumulated amortization of $107,459 and $96,797, respectively		106,602	117,019
Goodwill		89,895	282,006
Deferred income taxes		5,167	5,189
Other assets, net		11,522	4,426
Total assets		752,863	985,217
Current liabilities:
Accounts payable		42,022	41,636
Current portion of long-term debt and finance lease obligations		5,323	5,294
Current portion of operating lease obligations		16,977	17,100
Other accrued liabilities		64,517	86,506
Total current liabilities		128,839	150,536
Long-term debt and finance lease obligations		338,872	325,299
Operating lease obligations		50,598	54,436
Defined benefit pension liability		5,817	9,321
Deferred income taxes		3,893	6,996
Other long-term liabilities		11,344	1,959
Total liabilities		539,363	548,547
Commitments and contingencies
Equity:
Preferred stock, 500,000 shares authorized, none issued		0	0
Common stock, par value $0.30 per share, 60,000,000 shares authorized; 30,627,882 and 30,518,793 shares issued, respectively		9,183	9,153
Additional paid-in capital		412,727	409,034
Retained earnings (deficit)		(174,689)	48,673
Accumulated other comprehensive loss		(33,721)	(30,190)
Total equity		213,500	436,670
Total liabilities and equity		$ 752,863	$ 985,217

[1] Includes billed and unbilled amounts, net of allowance for credit losses. See Note 3 for details.

XML

Condensed Consolidated Balance Sheets (Parenthetical) - USD ($) $ in Thousands	Sep. 30, 2020	Dec. 31, 2019
Statement of Financial Position [Abstract]
Allowance for credit loss, current	$ 9,633	$ 9,990
Intangible assets, accumulated amortization	$ 107,459	$ 96,797
Preferred stock, shares authorized (in shares)	500,000	500,000
Preferred stock, shares issued (in shares)	0	0
Common stock, par value (in usd per share)	$ 0.30	$ 0.30
Common stock, shares authorized (in shares)	60,000,000	60,000,000
Common stock, shares issued (in shares)	30,627,882	30,518,793

XML

Condensed Consolidated Statements of Operations - USD ($) shares in Thousands, $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020		Sep. 30, 2019
Income Statement [Abstract]
Revenues	$ 219,093	$ 290,079	$ 645,236	[1]	$ 875,507	[1]
Operating expenses	155,388	207,044	466,669		631,928
Gross margin	63,705	83,035	178,567		243,579
Selling, general and administrative expenses	61,089	84,647	198,415		248,507
Restructuring and other related charges, net	319	228	3,365		436
Goodwill impairment charge	0	0	191,788		0
Operating income (loss)	2,297	(1,840)	(215,001)		(5,364)
Interest expense, net	7,757	7,647	21,847		22,658
Other expense, net	655	116	1,292		371
Loss before income taxes	(6,115)	(9,603)	(238,140)		(28,393)
Less: Provision (benefit) for income taxes	2,958	(2,546)	(15,812)		(3,210)
Net loss	$ (9,073)	$ (7,057)	$ (222,328)		$ (25,183)
Loss per common share:
Basic (in dollars per share)	$ (0.30)	$ (0.23)	$ (7.27)		$ (0.83)
Diluted (in dollars per share)	$ (0.30)	$ (0.23)	$ (7.27)		$ (0.83)
Weighted-average number of shares outstanding:
Basic (in shares)	30,628	30,300	30,599		30,267
Diluted (in shares)	30,628	30,300	30,599		30,267

[1] Revenues attributable to individual countries/geographic areas are based on the country of domicile of the legal entity that performs the work.

XML

Condensed Consolidated Statements of Comprehensive Loss - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019
Statement of Comprehensive Income [Abstract]
Net loss	$ (9,073)	$ (7,057)	$ (222,328)	$ (25,183)
Other comprehensive income (loss) before tax:
Foreign currency translation adjustment	3,180	(2,954)	(2,978)	(473)
Foreign currency hedge	(610)	556	(627)	651
Other comprehensive income (loss), before tax	2,570	(2,398)	(3,605)	178
Tax (provision) benefit attributable to other comprehensive income (loss)	(60)	(148)	74	112
Other comprehensive income (loss), net of tax	2,510	(2,546)	(3,531)	290
Total comprehensive loss	$ (6,563)	$ (9,603)	$ (225,859)	$ (24,893)

XML

Condensed Consolidated Statements of Shareholders' Equity - USD ($) shares in Thousands, $ in Thousands		Total	Cumulative Effect, Period of Adoption, Adjustment	Common Stock	Additional Paid-in Capital	Retained Earnings (Deficit)	Retained Earnings (Deficit) Cumulative Effect, Period of Adoption, Adjustment	Accumulated Other Comprehensive Loss
Beginning balance (in shares) at Dec. 31, 2018				30,184
Beginning balance at Dec. 31, 2018		$ 457,100	$ (767)	$ 9,053	$ 400,989	$ 81,450	$ (767)	$ (34,392)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net loss		(24,228)				(24,228)
Foreign currency translation adjustment, net of tax		1,809						1,809
Foreign currency hedge, net of tax		210						210
Non-cash compensation		2,434			2,434
Net settlement of vested stock awards (in shares)				63
Net settlement of vested stock awards		(341)		$ 19	(360)
Ending balance (in shares) at Mar. 31, 2019				30,247
Ending Balance at Mar. 31, 2019		436,217		$ 9,072	403,063	56,455		(32,373)
Beginning balance (in shares) at Dec. 31, 2018				30,184
Beginning balance at Dec. 31, 2018		457,100	(767)	$ 9,053	400,989	81,450	(767)	(34,392)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net loss		(25,183)
Ending balance (in shares) at Sep. 30, 2019				30,340
Ending Balance at Sep. 30, 2019		439,659		$ 9,100	408,837	55,824		(34,102)
Beginning balance (in shares) at Mar. 31, 2019				30,247
Beginning balance at Mar. 31, 2019		436,217		$ 9,072	403,063	56,455		(32,373)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net loss		6,102				6,102
Foreign currency translation adjustment, net of tax		1,005						1,005
Foreign currency hedge, net of tax		(188)						(188)
Non-cash compensation		3,648			3,648
Net settlement of vested stock awards (in shares)				46
Net settlement of vested stock awards		(9)		$ 14	(23)
Other	[1]	324				324
Ending balance (in shares) at Jun. 30, 2019				30,293
Ending Balance at Jun. 30, 2019		447,099		$ 9,086	406,688	62,881		(31,556)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net loss		(7,057)				(7,057)
Foreign currency translation adjustment, net of tax		(3,014)						(3,014)
Foreign currency hedge, net of tax		468						468
Non-cash compensation		2,588			2,588
Net settlement of vested stock awards (in shares)				47
Net settlement of vested stock awards		(425)		$ 14	(439)
Ending balance (in shares) at Sep. 30, 2019				30,340
Ending Balance at Sep. 30, 2019		439,659		$ 9,100	408,837	55,824		(34,102)
Beginning balance (in shares) at Dec. 31, 2019				30,519
Beginning balance at Dec. 31, 2019		436,670	(1,034)	$ 9,153	409,034	48,673	(1,034)	(30,190)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net loss		(199,727)				(199,727)
Foreign currency translation adjustment, net of tax		(9,861)						(9,861)
Foreign currency hedge, net of tax		200						200
Non-cash compensation		1,530			1,530
Net settlement of vested stock awards (in shares)				109
Net settlement of vested stock awards		(349)		$ 30	(379)
Ending balance (in shares) at Mar. 31, 2020				30,628
Ending Balance at Mar. 31, 2020		$ 227,429		$ 9,183	410,185	(152,088)		(39,851)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Accounting Standards Update [Extensible List]		us-gaap:AccountingStandardsUpdate201602Member
Beginning balance (in shares) at Dec. 31, 2019				30,519
Beginning balance at Dec. 31, 2019		$ 436,670	$ (1,034)	$ 9,153	409,034	48,673	$ (1,034)	(30,190)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net loss		(222,328)
Ending balance (in shares) at Sep. 30, 2020				30,628
Ending Balance at Sep. 30, 2020		$ 213,500		$ 9,183	412,727	(174,689)		(33,721)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Accounting Standards Update [Extensible List]		us-gaap:AccountingStandardsUpdate201613Member
Beginning balance (in shares) at Mar. 31, 2020				30,628
Beginning balance at Mar. 31, 2020		$ 227,429		$ 9,183	410,185	(152,088)		(39,851)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net loss		(13,528)				(13,528)
Foreign currency translation adjustment, net of tax		3,832						3,832
Foreign currency hedge, net of tax		(212)						(212)
Non-cash compensation		1,415			1,415
Ending balance (in shares) at Jun. 30, 2020				30,628
Ending Balance at Jun. 30, 2020		218,936		$ 9,183	411,600	(165,616)		(36,231)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net loss		(9,073)				(9,073)
Foreign currency translation adjustment, net of tax		2,970						2,970
Foreign currency hedge, net of tax		(460)						(460)
Non-cash compensation		1,128			1,128
Net settlement of vested stock awards		(1)			(1)
Ending balance (in shares) at Sep. 30, 2020				30,628
Ending Balance at Sep. 30, 2020		$ 213,500		$ 9,183	$ 412,727	$ (174,689)		$ (33,721)

[1] Amount reflects a revision of tax effects for the adoption of ASC 842.

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Condensed Consolidated Statements of Cash Flows - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019
Cash flows from operating activities:
Net loss	$ (222,328)	$ (25,183)
Adjustments to reconcile net loss to net cash provided by operating activities:
Depreciation and amortization	34,709	36,700
Amortization of deferred loan costs and debt discounts	6,493	5,691
Provision for doubtful accounts	1,160	(440)
Foreign currency loss	1,628	348
Deferred income taxes	(3,132)	261
Loss (gain) on asset disposal	938	(137)
Goodwill impairment charge	191,788	0
Non-cash compensation cost	4,073	8,670
Other, net	(3,248)	(1,398)
Changes in operating assets and liabilities:
Accounts receivable	22,147	4,384
Inventory	2,744	5,030
Prepaid expenses and other current assets	(6,000)	(3,490)
Accounts payable	4,718	4,537
Other accrued liabilities	(13,838)	1,005
Income taxes	(1,687)	(2,959)
Net cash provided by operating activities	20,165	33,019
Cash flows from investing activities:
Capital expenditures	(16,684)	(23,199)
Business acquisitions, net of cash acquired	(1,013)	0
Proceeds from disposal of assets	198	802
Other	(53)	38
Net cash used in investing activities	(17,552)	(22,359)
Cash flows from financing activities:
Net borrowings (payments) under revolving credit agreement	10,802	(64,886)
Borrowings (payments) under term loan	(3,750)	49,745
Contingent consideration payments	0	(428)
Debt issuance costs	(1,841)	(1,475)
Taxes paid related to net share settlement of share-based awards	(350)	(776)
Other	(199)	(230)
Net cash provided by (used in) financing activities	4,662	(18,050)
Effect of exchange rate changes on cash and cash equivalents	161	(630)
Net increase (decrease) in cash and cash equivalents	7,436	(8,020)
Cash and cash equivalents at end of period	12,175	18,288
Cash and cash equivalents at beginning of period	$ 19,611	$ 10,268

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SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES AND PRACTICES

9 Months Ended

Sep. 30, 2020

Accounting Policies [Abstract]

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES AND PRACTICES

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES AND PRACTICES

Description of business. Unless otherwise indicated, the terms “Team, Inc.,” “Team,” “the Company,” “we,” “our” and “us” are used in this report to refer to Team, Inc., to one or more of its consolidated subsidiaries or to all of them taken as a whole.

We are a global leading provider of integrated, digitally-enabled asset performance assurance and optimization solutions. We deploy conventional to highly specialized inspection, condition assessment, maintenance and repair services that result in greater safety, reliability and operational efficiency for our client’s most critical assets. We conduct operations in three segments, Inspection and Heat Treating (“IHT”), Mechanical Services (“MS”) and Quest Integrity. Through the capabilities and resources in these three segments, we believe that Team is uniquely qualified to provide integrated solutions involving in their most basic form: inspection to assess condition; engineering assessment to determine fitness for purpose in the context of industry standards and regulatory codes; and mechanical services to repair, rerate or replace based upon the client’s election. In addition, we are capable of escalating with the client’s needs, as dictated by the severity of the damage found and the related operating conditions, from standard services to some of the most advanced services and integrated asset integrity and reliability management solutions available in the industry. We also believe that Team is unique in its ability to provide services in three distinct client demand profiles: (i) turnaround or project services, (ii) call-out services and (iii) nested or run-and-maintain services.

IHT provides integrity management and performance solutions, conventional and advanced non-destructive testing (“NDT”) services, heat treating and thermal services, tank management solutions, and pipeline integrity solutions, as well as associated engineering and condition assessment services. These services can be offered while facilities are running (on-stream), during facility turnarounds or during new construction or expansion activities.

MS provides machining, bolting, and vapor barrier weld testing services, hot tap and line intervention services, valve management solutions, and emission control services primarily as call-out and turnaround services under both on-stream and off-line/shut down circumstances. On-stream services offered by MS represent the services offered while plants are operating and under pressure. Turnaround services are project-related and demand is a function of the number and scope of scheduled and unscheduled facility turnarounds as well as new industrial facility construction or expansion activities.

Quest Integrity provides integrity and reliability management solutions for the process, pipeline and power sectors. These solutions encompass three broadly-defined disciplines including highly specialized in-line inspection services for historically unpiggable process piping and pipelines using proprietary in-line inspection tools and analytical software; advanced engineering and condition assessment services through a multi-disciplined engineering team and related lab support; and advanced digital imaging including remote digital video imaging, laser scanning and laser profilometry-enabled reformer care services.

We offer these services globally through approximately 200 locations in more than 20 countries throughout the world with approximately 5,500 employees. We market our services to companies in a diverse array of heavy industries which include:

•Energy (refining, power, renewables, nuclear and liquefied natural gas);

•Manufacturing and Process (chemical, petrochemical, pulp and paper industries, manufacturing, automotive and mining);

•Midstream and Others (valves, terminals and storage, pipeline and offshore oil and gas);

•Public Infrastructure (amusement parks, bridges, ports, construction and building, roads, dams and railways); and

•Aerospace and Defense.

Our stock is traded on the New York Stock Exchange (“NYSE”) under the symbol “TISI”.

Recent Developments.  In March 2020, the World Health Organization declared the outbreak of a novel coronavirus (COVID-19) as a pandemic, which continues to spread throughout the United States and the rest of the world. The COVID-19 pandemic and related economic repercussions have created significant volatility and uncertainty in domestic and international markets.  Additionally, oil demand has significantly deteriorated as a result of the pandemic and the corresponding preventative measures taken around the world to mitigate the spread of the virus.  Further, other macroeconomic events such as the geopolitical tensions between the Organization of the Petroleum Exporting Countries (OPEC) and Russia, resulted in a significant drop in oil prices. Although oil prices have since seen a recovery, this price volatility undermines our client’s confidence in terms of project planning and execution. As such, these negative factors have created significant volatility and

uncertainty in the markets in which we operate and, as a result, certain clients have responded with capital spending budget cuts, cost cutting measures, personnel layoffs, limited facility access, and facility closures among other actions.

Though the impact of COVID-19 and the decline in crude oil prices on our operations has varied by geographic conditions and applicable government mandates, it has adversely affected our workforce and operations, as well as the operations of our clients, suppliers and contractors. Global oil demand is recovering, driven by gasoline and diesel while jet fuel remains suppressed, however, all three refined products collectively remain below 2019 levels. The ultimate duration and impact on our global operations is presently unclear. Furthermore, the extent to which we or our clients may successfully mitigate the impact of COVID-19 and the decline in the oil and gas industry, if at all, is not presently known. We expect that our results of operations in future periods may continue to be adversely impacted due to the factors noted above.  To successfully navigate through this unprecedented period, we continue to focus on the following key priorities:

• the safety of our employees and business continuity;

• decisive and aggressive actions taken to align our business with the current and near-term decrease in demand for our services; and

• our end market revenue diversification strategy.

To respond to the economic downturn resulting from the COVID-19 pandemic and the drop in oil prices, we initiated a cost reduction and efficiency program. All named executive officers have voluntarily taken temporary salary reductions ranging from 15% to 20% of their base salary. In addition, we instituted a reduction for certain other salaried employees, at lower percentages, and suspended our voluntary match under the executive deferred compensation retirement plan and our 401(k) plan. Further, our board of directors voluntarily agreed to a 20% reduction of their cash compensation. These reductions were effective during the second quarter of 2020 and will continue through the end of 2020.

On March 27, 2020, in response to the COVID-19 pandemic, the U.S. Congress enacted the Coronavirus Aid, Relief and Economic Security Act (“CARES Act”), which among other things, contains provisions for deferral of the employer portion of social security taxes incurred through the end of calendar 2020. Based on our evaluation of the CARES Act, we qualified for certain provisions of income tax relief and the deferral of certain payroll tax payments. Additionally, other governments in jurisdictions where we operate passed legislation to provide employers with wage subsidy grants and deferral of certain payroll related expenses and tax payments. Most notably was the Canada Emergency Wage Subsidy (“CEWS”) which helps employers offset a portion of their employee salaries and wages for a limited period. We elected to treat qualified government subsidies from Canada and other governments as offsets to the related expenses.

For additional risks relating to the COVID-19 pandemic and its impact on us and our oil and gas industry clients, see Part II, Item 1A “Risk Factors” of this report.

Basis for presentation. These interim condensed consolidated financial statements are unaudited, but in the opinion of our management, reflect all adjustments, consisting of normal recurring adjustments, necessary for a fair presentation of results for such periods. The condensed consolidated balance sheet at December 31, 2019 is derived from the December 31, 2019 audited consolidated financial statements. The results of operations for any interim period are not necessarily indicative of results for the full year. Certain disclosures have been condensed or omitted from the interim financial statements included in this report. Therefore, these financial statements should be read in conjunction with the consolidated financial statements and notes thereto contained in our Annual Report on Form 10-K for the year ended December 31, 2019 filed with the Securities and Exchange Commission on March 16, 2020 (“the 2019 Form 10-K”).

Use of estimates. Our accounting policies conform to Generally Accepted Accounting Principles in the United States (“GAAP”). The preparation of consolidated financial statements in conformity with GAAP requires management to make estimates and judgments that affect our reported financial position and results of operations. We review significant estimates and judgments affecting our consolidated financial statements on a recurring basis and record the effect of any necessary adjustments prior to their publication. Estimates and judgments are based on information available at the time such estimates and judgments are made. Adjustments made with respect to the use of these estimates and judgments often relate to information not previously available. Uncertainties with respect to such estimates and judgments are inherent in the preparation of financial statements. Estimates and judgments are used in, among other things, (1) aspects of revenue recognition, (2) valuation of acquisition related tangible and intangible assets and assessments of all long-lived assets for possible impairment, (3) estimating various factors used to accrue liabilities for workers’ compensation, auto, medical and general liability, (4) establishing an allowance for uncollectible accounts receivable, (5) estimating the useful lives of our assets, (6) assessing future tax exposure and the realization of tax assets, (7) selecting assumptions used in the measurement of costs and liabilities associated with defined benefit pension plans and (8) managing our foreign currency risk with certain debt obligations associated with net investments in foreign operations.

Fair value of financial instruments. Our financial instruments consist primarily of cash, cash equivalents, accounts receivable, accounts payable and debt obligations. The carrying amount of cash, cash equivalents, accounts receivable and accounts payable are representative of their respective fair values due to the short-term maturity of these instruments. The fair value of our banking facility is representative of the carrying value based upon the variable terms and management’s opinion that the current rates available to us with the same maturity and security structure are equivalent to that of the banking facility. The fair value of our convertible senior notes as of September 30, 2020 and December 31, 2019 is $196.1 million and $241.7 million, respectively, (inclusive of the fair value of the conversion option) and is a “Level 2” (as defined in Note 13) measurement, determined based on the observed trading price of these instruments.

Concentration of credit risk. No single customer accounts for more than 10% of consolidated revenues.

Earnings (loss) per share. Basic earnings (loss) per share is computed by dividing net income (loss) available to Team shareholders by the weighted-average number of shares of common stock outstanding during the period. Diluted earnings (loss) per share is computed by dividing net income (loss) available to Team shareholders by the sum of (1) the weighted-average number of shares of common stock outstanding during the period, (2) the dilutive effect of the assumed exercise of share-based compensation using the treasury stock method and (3) the dilutive effect of the assumed conversion of our convertible senior notes under the treasury stock method. Our intent is to settle the principal amount of the convertible senior notes in cash upon conversion. If the conversion value exceeds the principal amount, we may elect to deliver shares of our common stock with respect to the remainder of our conversion obligation in excess of the aggregate principal amount (the “conversion spread”). Accordingly, the conversion spread is included in the denominator for the computation of diluted earnings per common share using the treasury stock method.

Amounts used in basic and diluted earnings (loss) per share, for the three and nine months ended September 30, 2020 and 2019, are as follows (in thousands): 

	Three Months Ended September 30,		Nine Months Ended September 30,
	2020	2019	2020	2019
	(unaudited)	(unaudited)	(unaudited)	(unaudited)
Weighted-average number of basic shares outstanding	30,628	30,300	30,599	30,267
Stock options, stock units and performance awards	—	—	—	—
Convertible Senior Notes	—	—	—	—
Total shares and dilutive securities	30,628	30,300	30,599	30,267

For both the three and nine months ended September 30, 2020 and 2019, all outstanding share-based compensation awards were excluded from the calculation of diluted loss per share because their inclusion would be antidilutive due to the net loss in those periods. Also, for both the three and nine months ended September 30, 2020 and 2019, the convertible senior notes were excluded from diluted loss per share because the conversion price exceeded the average price of our common stock during those periods. For information on our convertible senior notes and our share-based compensation awards, refer to Note 10 and Note 14, respectively.

Reclassifications. Certain amounts in prior periods have been reclassified to conform to the current year presentation. Such reclassifications did not have any effect on our financial condition or results of operations as previously reported.

Newly Adopted Accounting Principles

Topic 326 - Credit Losses. In June 2016, the FASB issued Accounting Standard Update (“ASU”) No. 2016-13, Financial Instruments-Credit Losses, which established ASC Topic 326, Credit Losses (“ASC 326”). Along with subsequent ASUs to clarify certain provisions, ASC 326 introduced a new impairment model for financial instruments that is based on expected credit losses rather than incurred credit losses. The new impairment model applies to most financial assets measured at amortized cost, including trade accounts receivable.

We adopted ASC 326 using the modified retrospective method for all financial assets measured at amortized cost. Results for reporting periods beginning after January 1, 2020 are presented under ASC 326 while prior period amounts are reported in accordance with previously applicable GAAP based on incurred credit losses. The cumulative effect of our adoption of ASC 326 on January 1, 2020 resulted in a $1.0 million decrease, net of tax, to beginning retained earnings on our consolidated balance sheet. Refer to Note 3 for further discussion of ASC 326.

ASU No. 2018-15. In August 2018, the FASB issued ASU No. 2018-15, Intangibles – Goodwill and Other – Internal-Use Software (Topic 350): Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That

Is a Service Contract (“ASU 2018-15”), that requires implementation costs incurred in cloud computing arrangements to be deferred and recognized over the term of the arrangement, if those costs would be capitalized in a software licensing arrangement under the internal-use software guidance in Topic 350. ASU 2018-15 requires an entity to disclose the nature of its hosting arrangements that are service contracts and provide disclosures as if the deferred implementation costs were a separate, major depreciable asset class. Our adoption of ASU No. 2018-15 as of January 1, 2020 resulted in a reduction of $4.9 million from property, plant, and equipment with $0.9 million reclassified to other current assets and $4.0 million reclassified to other non-current assets on our consolidated balance sheet.

Accounting Principles Not Yet Adopted

ASU No. 2019-12. In December 2019, the FASB issued ASU 2019-12, Income Taxes (Topic 740) Simplifying the Accounting for Income Taxes, that simplifies the accounting for income taxes by eliminating some exceptions to the general approach in ASC 740, Income Taxes as well as clarifies aspects of existing guidance to promote more consistent application. ASU 2019-12 clarifies and amends existing guidance related to intraperiod tax allocation and calculations, recognition of deferred taxes for change in ownership group, evaluation of a step-up in the tax basis of goodwill and other clarifications. We are currently evaluating the impact this ASU will have on our financial statements and we plan to adopt it as of January 1, 2021.

ASU No. 2020-04. In March 2020, the FASB issued ASU 2020-04, Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting. The guidance provides optional expedients and exceptions for applying GAAP to contract modifications and hedging relationships, subject to meeting certain criteria that reference LIBOR or another rate that is expected to be discontinued. The amendments in ASU 2020-04 are effective for all entities as of March 12, 2020 through December 31, 2022. We are currently determining whether we will elect the optional expedients as well as evaluating the impact of this guidance on our consolidated financial position, results of operations, and cash flows.

ASU No. 2020-06. In August 2020, the FASB issued ASU 2020-06, Accounting for Convertible Instruments and Contracts in an Entity’s Own Equity, which simplifies the accounting for convertible instruments by eliminating certain separation models and will generally be reported as a single liability at its amortized cost. In addition, ASU 2020-06 eliminates the treasury stock method to calculate diluted earnings per share for convertible instruments and requires the use of the if-converted method. The amendments in ASU 2020-06 are effective for this Company as of January 1, 2022 with the option to early adopt as of January 1, 2021. We are currently determining when we will elect to adopt as well as the impact this ASU will have on our financial statements.

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REVENUE

9 Months Ended

Sep. 30, 2020

Revenue from Contract with Customer [Abstract]

REVENUE

REVENUE

In accordance with ASC 606, Revenue from Contracts with Customers, we follow a five-step process to recognize revenue: (1) identify the contract with the customer, (2) identify the performance obligations, (3) determine the transaction price, (4) allocate the transaction price to the performance obligations, and (5) recognize revenue when the performance obligations are satisfied.

The majority of our contracts with customers are short-term in nature and billed on a time and materials basis, while certain other contracts are at a fixed price. Certain contracts may contain a combination of fixed and variable elements. We act as a principal and have performance obligations to provide the service itself or oversee the services provided by any subcontractors. Revenue is measured based on consideration specified in a contract with a customer and excludes amounts collected on behalf of third parties, such as taxes assessed by governmental authorities. In contracts where the amount of consideration is variable, we consider our experience with similar contracts in estimating the amount to which we will be entitled and recognize revenues accordingly. As most of our contracts contain only one performance obligation, the allocation of a contract’s transaction price to multiple performance obligations is generally not applicable. Customers are generally billed as we satisfy our performance obligations and payment terms typically range from 30 to 90 days from the invoice date. Billings under certain fixed-price contracts may be based upon the achievement of specified milestones, while some arrangements may require advance customer payment. Our contracts do not include significant financing components since the contracts typically span less than one year. Contracts generally include an assurance type warranty clause to guarantee that the services comply with agreed specifications. The warranty period typically is 12 months or less from the date of service. Warranty expenses were not material for the three and nine months ended September 30, 2020 and 2019.

Revenue is recognized as (or when) the performance obligations are satisfied by transferring control over a service or product to the customer. Revenue recognition guidance prescribes two recognition methods (over time or point in time). Most of our performance obligations qualify for recognition over time because we typically perform our services on customer facilities or assets and customers receive the benefits of our services as we perform. Where a performance obligation is satisfied over time, the related revenue is also recognized over time using the method deemed most appropriate to reflect the measure of progress and transfer of control. For our time and materials contracts, we are generally able to elect the right-to-invoice

practical expedient, which permits us to recognize revenue in the amount to which we have a right to invoice the customer if that amount corresponds directly with the value to the customer of our performance completed to date. For our fixed price contracts, we typically recognize revenue using the cost-to-cost method, which measures the extent of progress towards completion based on the ratio of costs incurred to date to the total estimated costs at completion of the performance obligation. Under this method, revenue is recognized proportionately as costs are incurred. For contracts where control is transferred at a point in time, revenue is recognized at the time control of the asset is transferred to the customer, which is typically upon delivery and acceptance by the customer.

Disaggregation of revenue. Essentially all of our revenues are associated with contracts with customers. A disaggregation of our revenue from contracts with customers by geographic region, by reportable operating segment and by service type is presented below (in thousands):

	Three Months Ended September 30, 2020						Three Months Ended September 30, 2019
	(unaudited)						(unaudited)
	United States and Canada		Other Countries		Total		United States and Canada		Other Countries		Total
Revenue:
IHT	$	94,414	$	2,223	$	96,637	$	121,772	$	4,607	$	126,379
MS	73,204		28,534		101,738		101,929		33,696		135,625
Quest Integrity	12,382		8,336		20,718		18,370		9,705		28,075
Total	$	180,000	$	39,093	$	219,093	$	242,071	$	48,008	$	290,079

	Nine Months Ended September 30, 2020						Nine Months Ended September 30, 2019
	(unaudited)						(unaudited)
	United States and Canada		Other Countries		Total		United States and Canada		Other Countries		Total
Revenue:
IHT	$	277,947	$	7,045	$	284,992	$	379,460	$	12,633	$	392,093
MS	217,189		81,888		299,077		296,557		105,491		402,048
Quest Integrity	35,967		25,200		61,167		57,376		23,990		81,366
Total	$	531,103	$	114,133	$	645,236	$	733,393	$	142,114	$	875,507

	Three Months Ended September 30, 2020
	(unaudited)
	Non-Destructive Evaluation and Testing Services		Repair and Maintenance Services		Heat Treating		Other		Total
Revenue:
IHT	$	77,323	$	—	$	12,667	$	6,647	$	96,637
MS	—		101,032		221		485		101,738
Quest Integrity	20,718		—		—		—		20,718
Total	$	98,041	$	101,032	$	12,888	$	7,132	$	219,093

	Three Months Ended September 30, 2019
	(unaudited)
	Non-Destructive Evaluation and Testing Services		Repair and Maintenance Services		Heat Treating		Other		Total
Revenue:
IHT	$	102,448	$	100	$	16,500	$	7,331	$	126,379
MS	—		134,096		382		1,147		135,625
Quest Integrity	28,075		—		—		—		28,075
Total	$	130,523	$	134,196	$	16,882	$	8,478	$	290,079

	Nine Months Ended September 30, 2020
	(unaudited)
	Non-Destructive Evaluation and Testing Services		Repair and Maintenance Services		Heat Treating		Other		Total
Revenue:
IHT	$	226,693	$	121	$	37,583	$	20,595	$	284,992
MS	—		295,741		896		2,440		299,077
Quest Integrity	61,167		—		—		—		61,167
Total	$	287,860	$	295,862	$	38,479	$	23,035	$	645,236

	Nine Months Ended September 30, 2019
	(unaudited)
	Non-Destructive Evaluation and Testing Services		Repair and Maintenance Services		Heat Treating		Other		Total
Revenue:
IHT	$	313,375	$	598	$	52,804	$	25,316	$	392,093
MS	—		396,493		2,041		3,514		402,048
Quest Integrity	81,366		—		—		—		81,366
Total	$	394,741	$	397,091	$	54,845	$	28,830	$	875,507

For additional information on our reportable operating segments and geographic information, refer to Note 17.

Contract balances. The timing of revenue recognition, billings and cash collections results in trade accounts receivable, contract assets and contract liabilities on the consolidated balance sheets. Trade accounts receivable include billed and unbilled amounts currently due from customers and represent unconditional rights to receive consideration. The amounts due are stated at their net estimated realizable value. Refer to Notes 1 and 3 for additional information on the allowance for credit losses and our trade receivables. Contract assets include unbilled amounts typically resulting from sales under fixed-price contracts when the cost-to-cost method of revenue recognition is utilized, the revenue recognized exceeds the amount billed to the customer and the right to payment is conditional on something other than the passage of time. Amounts may not exceed their net realizable value. If we receive advances or deposits from our customers, a contract liability is recorded. Additionally, a contract liability arises if items of variable consideration result in less revenue being recorded than what is billed. Contract assets and contract liabilities are generally classified as current.

Trade accounts receivable, contract assets and contract liabilities consisted of the following (in thousands):

	September 30, 2020		December 31, 2019
	(unaudited)
Trade accounts receivable, net1	$	214,361	$	245,617
Contract assets2	$	6,565	$	4,671
Contract liabilities3	$	940	$	1,224

_________________

1    Includes billed and unbilled amounts, net of allowance for credit losses. See Note 3 for details.    

2    Included in the “Prepaid expenses and other current assets” line on the condensed consolidated balance sheets.

3    Included in the “Other accrued liabilities” line of the condensed consolidated balance sheets.

The $1.9 million increase in our contract assets from December 31, 2019 to September 30, 2020 is due to more fixed price contracts in progress at September 30, 2020 as compared to December 31, 2019. Contract liabilities as of September 30, 2020 are associated with contracts under which customers had paid for all or a portion of the consideration in advance of the work being performed. Due to the short-term nature of our contracts, contract liability balances as of the end of any period are generally recognized as revenue in the following quarter.

Contract costs. We recognize the incremental costs of obtaining contracts as selling, general and administrative expenses when incurred if the amortization period of the asset that otherwise would have been recognized is one year or less. Assets recognized for costs to obtain a contract were not material as of September 30, 2020. Costs to fulfill a contract are recorded as

assets if they relate directly to a contract or a specific anticipated contract, the costs generate or enhance resources that will be used in satisfying performance obligations in the future and the costs are expected to be recovered. Costs to fulfill a contract recognized as assets primarily consist of labor and materials costs and generally relate to engineering and set-up costs incurred prior to the satisfaction of performance obligations. Assets recognized for costs to fulfill a contract are included in the “Prepaid expenses and other current assets” line of the condensed consolidated balance sheets and were not material as of September 30, 2020. Such assets are recognized as expenses as we transfer the related goods or services to the customer. All other costs to fulfill a contract are expensed as incurred.Remaining performance obligations. As of September 30, 2020, there were no material amounts of remaining performance obligations that are required to be disclosed. As permitted by ASC 606, we have elected not to disclose information about remaining performance obligations where (i) the performance obligation is part of a contract that has an original expected duration of one year or less or (ii) when we recognize revenue from the satisfaction of the performance obligation in accordance with the right-to-invoice practical expedient.

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RECEIVABLES

9 Months Ended

Sep. 30, 2020

Receivables [Abstract]

RECEIVABLES

RECEIVABLES

Accounts receivable consisted of the following (in thousands): 

	September 30, 2020		December 31, 2019
	(unaudited)
Trade accounts receivable	$	176,583	$	192,743
Unbilled receivables	47,411		62,864
Allowance for credit losses	(9,633)		(9,990)
Total	$	214,361	$	245,617

ASC 326 applies to financial assets measured at amortized cost, including trade and unbilled accounts receivable, and requires immediate recognition of lifetime expected credit losses. Significant factors that affect the expected collectability of our receivables include macroeconomic trends and forecasts in the oil and gas, refining, power, and petrochemical markets and changes in our results of operations and forecasts. For unbilled receivables, we consider them as short-term in nature as they are normally converted to trade receivables within 90 days, thus future changes in economic conditions will not have a significant effect on the credit loss estimate. We have identified the following factors that primarily impact the collectability of our receivables and therefore determine the pools utilized to calculate expected credit losses: (i) the aging of the receivable, (ii) any identification of known collectability concerns with specific receivables and (iii) variances in economic risk characteristics across geographic regions.

For trade receivables, customers typically are provided with payment due date terms of 30 days upon issuance of an invoice. We have tracked historical loss information for our trade receivables and compiled historical credit loss percentages for different aging categories. We believe that the historical loss information we have compiled is a reasonable basis on which to determine expected credit losses for trade receivables because the composition of the trade receivables is consistent with that used in developing the historical credit-loss percentages as typically our customers and payment terms do not change significantly. Generally, a longer outstanding receivable equates to a higher percentage of the outstanding balance as current expected credit losses. We update the historical loss information for current conditions and reasonable and supportable forecasts that affect the expected collectability of the trade receivable using a loss-rate approach. We have not seen a negative trend in the current economic environment that significantly impacts our historical credit-loss percentages; however, we will continue to monitor for changes that would indicate the historical loss information is no longer a reasonable basis for the determination of our expected credit losses. Our forecasted loss rates inherently incorporate expected macroeconomic trends. A loss-rate method for estimating expected credit losses on a pooled basis is applied for each aging category for receivables that continue to exhibit similar risk characteristics.

To measure expected credit losses for individual receivables with specific collectability risk, we identify specific factors based on customer-specific facts and circumstances that are unique to each customer. Customer accounts with different risk characteristics are separately identified and a specific reserve is determined for these accounts based on the assessed credit risk.

We have also identified the following geographic regions in which to distinguish our trade receivables: the (i) United States, (ii) Canada, (iii) the European Union, (iv) the United Kingdom, and (v) other countries. These geographic regions are considered appropriate as they each operate in different economic environments with different foreign currencies, and therefore share similar economic risk characteristics. For each geographic region we evaluate the historical loss information and determine credit-loss percentages to apply to each aging category and individual receivable with specific risk characteristics. We estimate future expected credit losses based on forecasted changes in gross domestic product and oil demand for each region.

We consider one year from the financial statement reporting date as representing a reasonable forecast period as this period aligns with the expected collectability of our trade receivables. Financial distress experienced by our customers could have an adverse impact on us in the event our customers are unable to remit payment for the products or services we provide or otherwise fulfill their obligations to us. In determining the current expected credit losses, we review macroeconomic conditions, market specific conditions, and internal forecasts to identify potential changes in our assessment.

The following table shows a rollforward of the allowance for credit losses:

	September 30, 2020
	(unaudited)
Balance at beginning of period1	$	(11,400)
Provision for expected credit losses	(1,160)
Write-offs	2,841
Foreign exchange effects	86
Balance at end of period	$	(9,633)

_________________

1 Includes $1.4 million due to the initial adoption of ASC 326 as of January 1, 2020.

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INVENTORY

9 Months Ended

Sep. 30, 2020

Inventory Disclosure [Abstract]

INVENTORY

INVENTORY

Inventory consisted of the following (in thousands): 

	September 30, 2020		December 31, 2019
	(unaudited)
Raw materials	$	7,729	$	7,555
Work in progress	2,944		2,851
Finished goods	25,688		28,789
Total	$	36,361	$	39,195

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PROPERTY, PLANT AND EQUIPMENT

9 Months Ended

Sep. 30, 2020

Property, Plant and Equipment [Abstract]

PROPERTY, PLANT AND EQUIPMENT

PROPERTY, PLANT AND EQUIPMENT

Property, plant and equipment consisted of the following (in thousands):

	September 30, 2020		December 31, 2019
	(unaudited)
Land	$	5,763	$	6,380
Buildings and leasehold improvements	56,020		59,177
Machinery and equipment	295,870		284,020
Furniture and fixtures	10,896		10,946
Capitalized Enterprise Resource Planning system development costs	45,917		46,637
Computers and computer software	19,082		22,906
Vehicles	4,493		4,642
Construction in progress	11,498		13,088
Total	449,539		447,796
Accumulated depreciation	(276,490)		(255,845)
Property, plant and equipment, net	$	173,049	$	191,951

Included in the table above are assets under finance leases of $5.7 million and $5.6 million as of September 30, 2020 and December 31, 2019, respectively, and accumulated amortization of $0.8 million and $0.5 million as of September 30, 2020 and December 31, 2019, respectively. Depreciation expense for the three months ended September 30, 2020 and 2019 was $7.9 million and $8.4 million, respectively. Depreciation expense for the nine months ended September 30, 2020 and 2019 was $23.8 million and $25.7 million, respectively.

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INTANGIBLE ASSETS

9 Months Ended

Sep. 30, 2020

Goodwill and Intangible Assets Disclosure [Abstract]

INTANGIBLE ASSETS

INTANGIBLE ASSETS

Intangible assets consisted of the following (in thousands): 

	September 30, 2020						December 31, 2019
	(unaudited)
	Gross Carrying Amount		Accumulated Amortization		Net Carrying Amount		Gross Carrying Amount		Accumulated Amortization		Net Carrying Amount
Customer relationships	$	175,091	$	(73,125)	$	101,966	$	174,940	$	(63,727)	$	111,213
Non-compete agreements	5,466		(5,466)		—		5,466		(5,306)		160
Trade names	24,792		(21,604)		3,188		24,724		(21,146)		3,578
Technology	7,858		(6,567)		1,291		7,838		(5,976)		1,862
Licenses	854		(697)		157		848		(642)		206
Total	$	214,061	$	(107,459)	$	106,602	$	213,816	$	(96,797)	$	117,019

Amortization expense of intangible assets for the three months ended September 30, 2020 and September 30, 2019 was $3.6 million and $3.6 million, respectively. Amortization of intangible assets for the nine months ended September 30, 2020 and September 30, 2019 was $10.9 million and $11.0 million, respectively.

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GOODWILL AND IMPAIRMENT CHARGES

9 Months Ended

Sep. 30, 2020

Goodwill and Intangible Assets Disclosure [Abstract]

GOOWILL AND IMPAIRMENT CHARGES

GOODWILL AND IMPAIRMENT CHARGES

The COVID-19 pandemic and subsequent mitigation efforts, which included global business and societal shutdowns and the implementation of mandatory social distancing requirements, created an unprecedented disruption to our business during the first, second and third quarters of 2020. These mitigation efforts coupled with the negative economic impacts to the oil and gas industry caused by the substantial decline in the global demand for oil and the concurrent surplus in the supply of oil resulting from geopolitical tensions between the Organization of Petroleum Exporting Countries and Russia regarding limits on production of oil have significantly impacted our business. Even though our services are primarily related to infrastructure support, the oil and gas industry is one of the key industries we serve and our clients have been significantly impacted as a result of these events.

As our clients continue to adjust spending levels in response to the lower commodity prices, we have experienced activity reductions and pricing pressure for our products and services, primarily in our IHT and MS reporting units, which we expect to continue. In line with these rapidly changing market conditions, our market capitalization also deteriorated during the first quarter of 2020 and most significantly in late March 2020. In response to these events and the related decline in our forecasts from the COVID-19 pandemic, we announced cost-cutting measures to offset the expected impact to our business. We determined the totality of these events constituted a triggering event that required us to perform an interim goodwill impairment assessment as of March 31, 2020.

We determined the fair value for each reporting unit in our goodwill impairment assessment using both a discounted cash flow analysis and a multiples based market approach for comparable companies. We utilized third-party valuation advisors to assist us with these valuations. These analyses included significant judgment, including short-term and long-term forecast of operating performance, discount rates based on our weighted average cost of capital, revenue growth rates, profitability margins, capital expenditures and the timing of future cash flows. These impairment assessments incorporate inherent uncertainties, including supply and demand for our services, utilization forecasts, pricing forecasts and future market conditions, which are difficult to predict in volatile economic environments and could result in impairment charges in future periods if actual results materially differ from the assumptions utilized in our forecasts.

Based upon our impairment assessment, we determined the carrying amount of our IHT reporting unit exceeded the fair value. As a result, we recorded $191.8 million in goodwill impairment charges on our IHT segment during the three months ended March 31, 2020. The fair value of the MS and Quest Integrity reporting units exceeded their respective carrying values. There was no goodwill impairment charge during the three months ended September 30, 2020. We will continue to evaluate our goodwill and long-lived assets for potential triggering events as conditions warrant.

There was $89.9 million of goodwill at September 30, 2020 and $282.0 million at December 31, 2019. The following table presents a rollforward of goodwill for the nine months ended September 30, 2020 as follows (in thousands): 

	Nine Months Ended September 30, 2020
	(unaudited)
	IHT		MS		Quest Integrity		Total
Balance, December 31, 2019	$	193,216	$	55,409	$	33,381	$	282,006
Acquisitions	—		—		496		496
Foreign currency adjustments	(1,428)		521		88		(819)
Impairment charge	(191,788)		—		—		(191,788)
Balance, September 30, 2020	$	—	$	55,930	$	33,965	$	89,895

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OTHER ACCRUED LIABILITIES

9 Months Ended

Sep. 30, 2020

Payables and Accruals [Abstract]

OTHER ACCRUED LIABILITIES

OTHER ACCRUED LIABILITIES

Other accrued liabilities consisted of the following (in thousands): 

	September 30, 2020		December 31, 2019
	(unaudited)
Personnel accruals	$	35,155	$	45,934
Insurance accruals	10,802		14,289
Property, sales and other non-income related taxes	7,439		8,593
Accrued commission	1,489		3,299
Accrued interest	2,380		5,015
Other	7,252		9,376
Total	$	64,517	$	86,506

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INCOME TAXES

9 Months Ended

Sep. 30, 2020

Income Tax Disclosure [Abstract]

INCOME TAXES

INCOME TAXES

We recorded an income tax provision of $3.0 million and an income tax benefit of $15.8 million for the three and nine months ended September 30, 2020, respectively, compared to a benefit of $2.5 million and $3.2 million for the three and nine months ended September 30, 2019. The effective tax rate was a provision of 48.4% for the three months ended September 30, 2020, compared to a benefit of 26.5% for the three months ended September 30, 2019. For the nine months ended September 30, 2020 and September 30, 2019, our effective tax rate was 6.6% and 11.3%, respectively.

For periods prior to June 30, 2020, we calculated the provision for income taxes during interim reporting periods by applying an estimate of the annual effective rate for the full fiscal year to the year-to-date ordinary income or loss, excluding unusual or infrequently occurring discrete items. For the quarters ended June 30, 2020 and September 30, 2020, we calculated the provision for income taxes based on the year-to-date financial results. In these instances, the year-to-date calculations provided a more reliable estimate due to the fluctuations in the ordinary income or loss in the various taxing jurisdictions.

Our year-to-date effective tax rate differed from the statutory tax rate due to additional tax benefits recognized related to the CARES Act enacted on March 27, 2020, the goodwill impairment, and a change in the valuation allowance.

The CARES Act, among other things, includes modifications for net operating loss carryovers and carrybacks, an immediate refund of alternative minimum tax credit carryovers, and modification of the business interest deduction limitation for tax years beginning in 2019 and 2020 from 30% of adjusted taxable income ("ATI") to 50% of ATI. The CARES Act also includes a technical correction to the Tax Cuts and Jobs Act of 2017 (the "2017 Act") for qualified improvement property, which we do not expect to have a material impact on the Company. As a result of these modifications, a tax benefit in the amount of $7.3 million was recorded during the first quarter related to the carryback of net operating losses generated in certain tax years, which were previously only allowed to be carried forward, to recover income taxes paid at a higher statutory tax rate than the rate under current law.

The goodwill impairment charge of $191.8 million taken during the three months ended March 31, 2020, a portion of which is not deductible for tax purposes, resulted in a tax benefit of $30.5 million.

The year-to-date increase in the valuation allowance of $25.6 million is primarily related to the goodwill impairment and the Company’s U.S. net operating losses.

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LONG-TERM DEBT, LETTERS OF CREDIT AND DERIVATIVES

9 Months Ended

Sep. 30, 2020

Debt Disclosure [Abstract]

LONG-TERM DEBT, LETTERS OF CREDIT AND DERIVATIVES

LONG-TERM DEBT, LETTERS OF CREDIT AND DERIVATIVES

Long-term debt consisted of the following (in thousands):

	September 30, 2020		December 31, 2019
	(unaudited)
Credit Facility revolver	$	86,028	$	73,876
Credit Facility term loan1	46,117		49,735
Total Credit Facility	132,145		123,611
Convertible debt2	206,843		201,619
Finance lease obligations	5,207		5,363
Total debt and finance lease obligations	344,195		330,593
Less: current portion of long-term debt and finance lease obligations	5,323		5,294
Total long-term debt and finance lease obligations, less current portion	$	338,872	$	325,299

_________________

1        Comprised of principal amount outstanding, less unamortized discount and issuance costs of $132 thousand as of September 30, 2020 and $265 thousand as of December 31, 2019.

2        Comprised of principal amount outstanding, less unamortized discount and issuance costs. See Convertible Debt section below for additional information.

Credit Facility

On June 17, 2020, we entered into an amendment and extension of our banking credit facility (the “Credit Facility”) evidenced by that certain Ninth Amendment to the Third Amended and Restated Credit Agreement (the “Ninth Amendment”), dated June 17, 2020. The Ninth Amendment extends the term of the Credit Facility to January 15, 2022, modifies our financial covenants, and revises certain other provisions under the Credit Facility, including limiting our ability to pay cash dividends. Our obligations under the Credit Facility are guaranteed by our material direct and indirect domestic subsidiaries and are secured by a lien on substantially all of ours and the guarantors’ tangible and intangible property (subject to certain specified exclusions) and by a pledge of all of the equity interests in our material direct and indirect domestic subsidiaries and 65% of the equity interests in our material first-tier foreign subsidiaries. Specifically, the Ninth Amendment amends and restates certain portions of the Credit Facility, including, without limitation,

(i) increasing the Senior Secured Leverage Ratio (as defined therein) starting June 30, 2020 to 3.50 to 1, with step-downs to 3.25 to 1 for the quarter ending September 30, 2020, 2.75 to 1 for the quarter ending December 31, 2020 and 2.50 to 1 for the quarter ending March 31, 2021 and thereafter;

(ii) eliminating the Maximum Net Leverage Ratio (as defined therein) until March 31, 2021 at which time it is set at a ratio of 5.50 to 1 for the quarter ending March 31, 2021 with a step-down to 4.50 to 1 for the quarter ending June 30, 2021 and thereafter;

(iii) postponing and decreasing the Minimum Debt Service Coverage Ratio (as defined therein) to 1.00 to 1 for the quarter ending September 30, 2020 with a step-up to 1.25 to 1 for the quarter ending December 31, 2020 and thereafter;

(iv) adding a Minimum Consolidated EBITDA (as defined therein) measured cumulatively with Consolidated EBITDA (as defined therein) generated from April 1, 2020 through June 30, 2020 of $6.5 million as of June 30, 2020, April 1, 2020 through September 30, 2020 of $18.5 million as of September 30, 2020 and April 1, 2020 through December 31, 2020 of $50.5 million as of December 31, 2020; and

(v) reducing the size of the availability under the revolving portion of the Credit Facility from $225 million to $200 million.

No changes were made to the term loan borrowing except the maturity date of January 15, 2022. Both the revolving loan facility and term loan bear interest based on a variable Eurodollar rate option and the revolving loan commitment have commitment fees on unused borrowing capacity. The Eurodollar rate applicable margin range was modified to a range of 2.75% to 4.25% (the Eurodollar rate is also subject to an additional 1.00% floor). The commitment fee range was also revised to a range of 0.35% to 0.55%. At September 30, 2020, both the revolving loan facility and term loan bear interest based on a variable Eurodollar rate option of LIBOR plus 4.25% margin and commitment fees on unused borrowing capacity of 0.55%.

As of September 30, 2020, the Senior Secured Leverage Ratio is 2.92 to 1 and we are in compliance with the covenants in effect as of such date.

At September 30, 2020, we had $19.6 million of cash on hand. As of September 30, 2020, we had $2.7 million of unamortized debt issuance costs and debt discount that are being amortized over the life of the Credit Facility.

Our ability to maintain compliance with the financial covenants is dependent upon our future operating performance and future financial condition, both of which are subject to various risks and uncertainties. The effects of the COVID-19 pandemic and the decline in oil and gas end markets could have a significant adverse effect on our financial position and business condition, as well as our clients and suppliers. Additionally, these events may, among other factors, impact our ability to generate cash flows from operations, access the capital markets on acceptable terms or at all, and affect our future need or ability to borrow under our Credit Facility. In addition to our current sources of funding our business, the effects of such events may impact our liquidity or our need to revise our allocation or sources of capital, implement further cost reduction measures and/or change our business strategy. Although the COVID-19 pandemic and decline in the oil and gas end markets could have a broad range of effects on our liquidity sources, the effects will depend on future developments and cannot be predicted at this time.

In order to secure our casualty insurance programs we are required to post letters of credit generally issued by a bank as collateral. A letter of credit commits the issuer to remit specified amounts to the holder, if the holder demonstrates that we failed to meet our obligations under the letter of credit. If this were to occur, we would be obligated to reimburse the issuer for any payments the issuer was required to remit to the holder of the letter of credit. We were contingently liable for outstanding stand-by letters of credit totaling $19.6 million at September 30, 2020 and $20.5 million at December 31, 2019. Outstanding letters of credit reduce amounts available under our Credit Facility and are considered as having been funded for purposes of calculating our financial covenants under the Credit Facility.

We believe that we will be able to comply with the financial covenants in the Credit Facility as modified by the Ninth Amendment and that sufficient credit remains available under the Credit Facility to meet our liquidity needs. In the event we are unable to maintain compliance with our financial covenants, we would seek to enter into another amendment to the Credit Facility with our bank group in order to modify and/or to provide relief from the financial covenants for an additional period of time. Although we have entered into amendments in the past, there can be no assurance that any future amendments would be available on terms acceptable to us, if at all.

Convertible Debt

Description of the Notes

On July 31, 2017, we issued $230.0 million principal amount of 5.00% Convertible Senior Notes due 2023 (the “Notes”). The Notes, which are senior unsecured obligations of the Company, bear interest at a rate of 5.0% per year, payable semiannually in arrears on February 1 and August 1 of each year, beginning on February 1, 2018. The Notes will mature on August 1, 2023 unless repurchased, redeemed or converted in accordance with their terms prior to such date. The Notes will be convertible at an initial conversion rate of 46.0829 shares of our common stock per $1,000 principal amount of the Notes, which is equivalent to an initial conversion price of approximately $21.70 per share. The conversion rate, and thus the conversion price, may be adjusted under certain circumstances as described in the indenture governing the Notes.

    Holders may convert their Notes at their option prior to the close of business on the business day immediately preceding May 1, 2023, but only under the following circumstances:

•during any calendar quarter commencing after the calendar quarter ending on December 31, 2017 (and only during such calendar quarter), if the last reported sale price of our common stock for at least 20 trading days (whether or not consecutive) during a period of 30 consecutive trading days ending on the last trading day of the immediately preceding calendar quarter is greater than or equal to 130% of the conversion price on each applicable trading day;

•during the five business day period after any five consecutive trading day period (the “measurement period”) in which the trading price per $1,000 principal amount of Notes for each trading day of such measurement period was less than 98% of the product of the last reported sale price of our common stock and the conversion rate on such trading day;

•if we call any or all of the Notes for redemption, at any time prior to the close of business on the business day immediately preceding the redemption date; or

•upon the occurrence of specified corporate events described in the indenture governing the Notes.

On or after May 1, 2023 until the close of business on the business day immediately preceding the maturity date, holders may, at their option, convert their Notes at any time, regardless of the foregoing circumstances.

The Notes are initially convertible into 10,599,067 shares of common stock. Because the Notes could be convertible in full into more than 19.99% of our outstanding common stock, we were required by the listing rules of the NYSE to obtain the approval of the holders of our outstanding shares of common stock before the Notes could be converted into more than 5,964,858 shares of common stock. The Notes will be convertible into, subject to various conditions, cash or shares of the Company’s common stock or a combination of cash and shares of the Company’s common stock, in each case, at the Company’s election.

If holders elect to convert the Notes in connection with certain fundamental change transactions described in the indenture governing the Notes, we will, under certain circumstances described in the indenture governing the Notes, increase the conversion rate for the Notes so surrendered for conversion.

We may not redeem the Notes prior to August 5, 2021. We will have the option to redeem all or any portion of the Notes on or after August 5, 2021, if certain conditions (including that our common stock is trading at or above 130% of the conversion price then in effect for at least 20 trading days (whether or not consecutive)), including the trading day immediately preceding the date on which the Company provides notice of redemption, during any 30 consecutive trading day period ending on, and including, the trading day immediately preceding the date on which the Company provides notice of redemption at a redemption price equal to 100% of the principal amount of the Notes to be redeemed, plus accrued and unpaid interest to, but excluding, the redemption date.

Accounting Treatment of the Notes

The Notes were recorded in our condensed consolidated balance sheets as follows (in thousands):

	September 30, 2020		December 31, 2019
	(unaudited)
Liability component:
Principal	$	230,000	$	230,000
Unamortized issuance costs	(3,880)		(4,756)
Unamortized discount	(19,277)		(23,625)
Net carrying amount of the liability component1	$	206,843	$	201,619
Equity component:
Carrying amount of the equity component, net of issuance costs2	$	13,912	$	13,912

_________________

1        Included in the “Long-term debt” line of the condensed consolidated balance sheets.

2        Relates to the portion of the Notes accounted for under ASC 470-20 (defined below) and is included in the “Additional paid-in capital” line of the condensed consolidated balance sheets.

Under ASC 470-20, Debt with Conversion and Other Options, (“ASC 470-20”), an entity must separately account for the liability and equity components of convertible debt instruments that may be settled entirely or partially in cash upon conversion (such as the Notes) in a manner that reflects the issuer’s economic interest cost. However, entities must first consider the guidance in ASC 815-15, Embedded Derivatives (“ASC 815-15”), to determine if an instrument contains an embedded feature that should be separately accounted for as a derivative. We applied this guidance as of the issuance date of the Notes and concluded that for the conversion feature for a portion of the Notes, we must recognize an embedded derivative under ASC 815-15, while the remainder of the Notes is subject to ASC 470-20.

We determined the portions of the Notes subject to ASC 815-15 and ASC 470-20 as follows. While the Notes are initially convertible into 10,599,067 shares of common stock, the occurrence of certain corporate events could increase the conversion rate, which could result in the Notes becoming convertible into a maximum of 14,838,703 shares. As of the issuance date of the Notes, 5,964,858 shares, or approximately 40% of the maximum number of shares, was authorized for issuance without shareholder approval, while 8,873,845 shares, or approximately 60%, would have been required to be settled in cash. Therefore, we concluded that embedded derivative accounting under ASC 815-15 was applicable to approximately 60% of the Notes, while the remaining 40% of the Notes was subject to ASC 470-20.

The following table sets forth interest expense information related to the Notes (dollars in thousands):

	Three Months Ended September 30,						Nine Months Ended September 30,
	(unaudited)			(unaudited)			(unaudited)			(unaudited)
	2020			2019			2020			2019
Coupon interest	$	2,875		$	2,875		$	8,625		$	8,625
Amortization of debt discount and issuance costs	1,785			1,633			5,224			4,778
Total interest expense on convertible senior notes	$	4,660		$	4,508		$	13,849		$	13,403
Effective interest rate	9.12		%	9.12		%	9.12		%	9.12		%

As of September 30, 2020, the remaining amortization period for the debt discount and issuance costs is 34 months.

Derivatives and Hedging

ASC 815, Derivatives and Hedging (“ASC 815”), requires that derivative instruments be recorded at fair value and included in the balance sheet as assets or liabilities. The accounting for changes in the fair value of a derivative instrument depends on the intended use of the derivative and the resulting designation, which is established at the inception date of a derivative. Special accounting for derivatives qualifying as fair value hedges allows derivatives’ gains and losses to offset related results on the hedged item in the statement of operations. For derivative instruments designated as cash flow hedges, changes in fair value, to the extent the hedge is effective, are recognized in other comprehensive income (loss) until the hedged item is recognized in earnings. Hedge effectiveness is measured at least quarterly based on the relative cumulative changes in fair value between the derivative contract and the hedged item over time. Credit risks related to derivatives include the possibility that the counter-party will not fulfill the terms of the contract. We consider counterparty credit risk to our derivative contracts when valuing our derivative instruments.

Our borrowing of €12.3 million under the Credit Facility serves as an economic hedge of our net investment in our European operations as fluctuations in the fair value of the borrowing attributable to the U.S. Dollar/Euro spot rate will offset translation gains or losses attributable to our investment in our European operations. At September 30, 2020, the €12.3 million borrowing had a U.S. Dollar value of $14.4 million.

The amounts recognized in other comprehensive income (loss), reclassified into income (loss) and the amounts recognized in income (loss) for the three and nine months ended September 30, 2020 and 2019, are as follows (in thousands): 

	Gain (Loss) Recognized in Other Comprehensive Income (Loss)				Gain (Loss) Reclassified from Other Comprehensive Income (Loss) to Earnings				Gain (Loss) Recognized in Other Comprehensive Income (Loss)				Gain (Loss) Reclassified from Other Comprehensive Income (Loss) to Earnings
	Three Months Ended September 30,				Three Months Ended September 30,				Nine Months Ended September 30,				Nine Months Ended September 30,
	(unaudited)				(unaudited)				(unaudited)				(unaudited)
	2020		2019		2020		2019		2020		2019		2020		2019
Derivatives Classified as Hedging Instruments
Net investment hedge	$	(610)	$	556	$	—	$	—	$	(627)	$	651	$	—	$	—

The following table presents the fair value totals and balance sheet classification for derivatives designated as hedges and derivatives not designated as hedges under ASC 815 (in thousands): 

	September 30, 2020				December 31, 2019
	(unaudited)
	Classification	Balance Sheet Location	Fair Value		Classification	Balance Sheet Location	Fair Value
Derivatives Classified as Hedging Instruments
Net investment hedge	Liability	Long-term debt	$	(3,559)	Liability	Long-term debt	$	(4,186)

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LEASES

9 Months Ended

Sep. 30, 2020

Leases [Abstract]

LEASES

LEASES

We determine if an arrangement is a lease at inception. Operating leases are included in “Operating lease right-of-use (‘ROU’) assets”, “operating lease liabilities” and “current portion of operating lease obligations” on our consolidated balance sheets. Finance leases are included in “property, plant and equipment, net”, “current portion of long-term debt and finance lease obligations” and “long-term debt and finance lease obligations” on our consolidated balance sheets.  

Operating lease ROU assets and operating lease liabilities are recognized based on the present value of the future minimum lease payments over the lease term at commencement date. As most of our leases do not provide an implicit rate, we use our incremental borrowing rate based on the information available at commencement date in determining the present value of future payments. Our lease terms may include options to extend or terminate the lease when it is reasonably certain that we will exercise that option. Operating lease expense for minimum lease payments is recognized on a straight-line basis over the lease term. Variable lease payments and short-term lease payments (leases with initial terms less than 12 months) are expensed as incurred.

We have lease agreements with lease and non-lease components for certain equipment, office, and vehicle leases. We have elected the practical expedient to not separate lease and non-lease components and account for both as a single lease component. We have operating and finance leases primarily for equipment, real estate, and vehicles. Our leases have remaining lease terms of 1 year to 14 years, some of which may include options to extend the leases for up to 10 years, and some of which may include options to terminate the leases within 1 year.

The components of lease expense are as follows (in thousands):

	Three Months Ended September 30,				Nine Months Ended September 30,
	2020		2019		2020		2019
	(unaudited)		(unaudited)		(unaudited)		(unaudited)
Operating lease costs	$	6,882	$	7,659	$	21,573	$	23,042
Variable lease costs	1,146		1,774		3,727		4,702
Finance lease costs:
Amortization of right-of-use assets	110		106		328		214
Interest on lease liabilities	80		78		242		251
Total lease cost	$	8,218	$	9,617	$	25,870	$	28,209

Other information related to leases are as follows (in thousands):

	Three Months Ended September 30,		Nine Months Ended September 30,
	2020	2019	2020	2019
Supplemental cash flow information:	(unaudited)	(unaudited)	(unaudited)	(unaudited)
Cash paid for amounts included in measurement of lease liabilities
Operating cash flows from operating leases	4,657	6,025	15,797	18,210
Operating cash flows from finance leases	82	85	247	305
Financing cash flows from finance leases	71	62	205	201
Right-of-use assets obtained in exchange for lease obligations
Operating leases	382	3,411	1,969	11,192
Finance leases	3	—	48	290

Amounts recognized in the condensed consolidated balance sheet are as follows (in thousands):

	September 30, 2020			December 31, 2019
Operating Leases:	(unaudited)
Operating lease right-of-use assets	$	62,082		$	67,048
Current portion of operating lease obligations	16,977			17,100
Operating lease obligations (non-current)	50,598			54,436
Weighted average remaining lease term	5.6 years			5.7 years
Weighted average discount rate	6.6		%	8.3		%

	September 30, 2020			December 31, 2019
Finance Leases:	(unaudited)
Property, plant and equipment, net	$	4,873		$	5,156
Current portion of long-term debt and finance lease obligations	323			294
Long-term debt and finance lease obligations	4,884			5,069
Weighted average remaining lease term	12.6 years			13.3 years
Weighted average discount rate	6.2		%	6.3		%

As of September 30, 2020, we have no material additional operating and finance leases that have not yet commenced.

As of September 30, 2020, future minimum lease payments under non-cancellable leases (excluding short-term leases) are as follows (in thousands):

	Operating Leases		Finance Lease
	(unaudited)		(unaudited)
2020 (Remainder of the year)	7,308		202
2021	18,238		615
2022	13,217		619
2023	11,392		555
2024	9,241		542
Thereafter	21,501		5,105
Total future minimum lease payments	80,897		7,638
Less: Interest	(13,322)		(2,431)
Present value of lease liabilities	$	67,575	$	5,207

LEASES

LEASES

We determine if an arrangement is a lease at inception. Operating leases are included in “Operating lease right-of-use (‘ROU’) assets”, “operating lease liabilities” and “current portion of operating lease obligations” on our consolidated balance sheets. Finance leases are included in “property, plant and equipment, net”, “current portion of long-term debt and finance lease obligations” and “long-term debt and finance lease obligations” on our consolidated balance sheets.  

Operating lease ROU assets and operating lease liabilities are recognized based on the present value of the future minimum lease payments over the lease term at commencement date. As most of our leases do not provide an implicit rate, we use our incremental borrowing rate based on the information available at commencement date in determining the present value of future payments. Our lease terms may include options to extend or terminate the lease when it is reasonably certain that we will exercise that option. Operating lease expense for minimum lease payments is recognized on a straight-line basis over the lease term. Variable lease payments and short-term lease payments (leases with initial terms less than 12 months) are expensed as incurred.

We have lease agreements with lease and non-lease components for certain equipment, office, and vehicle leases. We have elected the practical expedient to not separate lease and non-lease components and account for both as a single lease component. We have operating and finance leases primarily for equipment, real estate, and vehicles. Our leases have remaining lease terms of 1 year to 14 years, some of which may include options to extend the leases for up to 10 years, and some of which may include options to terminate the leases within 1 year.

The components of lease expense are as follows (in thousands):

	Three Months Ended September 30,				Nine Months Ended September 30,
	2020		2019		2020		2019
	(unaudited)		(unaudited)		(unaudited)		(unaudited)
Operating lease costs	$	6,882	$	7,659	$	21,573	$	23,042
Variable lease costs	1,146		1,774		3,727		4,702
Finance lease costs:
Amortization of right-of-use assets	110		106		328		214
Interest on lease liabilities	80		78		242		251
Total lease cost	$	8,218	$	9,617	$	25,870	$	28,209

Other information related to leases are as follows (in thousands):

	Three Months Ended September 30,		Nine Months Ended September 30,
	2020	2019	2020	2019
Supplemental cash flow information:	(unaudited)	(unaudited)	(unaudited)	(unaudited)
Cash paid for amounts included in measurement of lease liabilities
Operating cash flows from operating leases	4,657	6,025	15,797	18,210
Operating cash flows from finance leases	82	85	247	305
Financing cash flows from finance leases	71	62	205	201
Right-of-use assets obtained in exchange for lease obligations
Operating leases	382	3,411	1,969	11,192
Finance leases	3	—	48	290

Amounts recognized in the condensed consolidated balance sheet are as follows (in thousands):

	September 30, 2020			December 31, 2019
Operating Leases:	(unaudited)
Operating lease right-of-use assets	$	62,082		$	67,048
Current portion of operating lease obligations	16,977			17,100
Operating lease obligations (non-current)	50,598			54,436
Weighted average remaining lease term	5.6 years			5.7 years
Weighted average discount rate	6.6		%	8.3		%

	September 30, 2020			December 31, 2019
Finance Leases:	(unaudited)
Property, plant and equipment, net	$	4,873		$	5,156
Current portion of long-term debt and finance lease obligations	323			294
Long-term debt and finance lease obligations	4,884			5,069
Weighted average remaining lease term	12.6 years			13.3 years
Weighted average discount rate	6.2		%	6.3		%

As of September 30, 2020, we have no material additional operating and finance leases that have not yet commenced.

As of September 30, 2020, future minimum lease payments under non-cancellable leases (excluding short-term leases) are as follows (in thousands):

	Operating Leases		Finance Lease
	(unaudited)		(unaudited)
2020 (Remainder of the year)	7,308		202
2021	18,238		615
2022	13,217		619
2023	11,392		555
2024	9,241		542
Thereafter	21,501		5,105
Total future minimum lease payments	80,897		7,638
Less: Interest	(13,322)		(2,431)
Present value of lease liabilities	$	67,575	$	5,207

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EMPLOYEE BENEFIT PLANS

9 Months Ended

Sep. 30, 2020

Retirement Benefits [Abstract]

EMPLOYEE BENEFIT PLANS

EMPLOYEE BENEFIT PLANS

We have a defined benefit pension plan covering certain United Kingdom employees (the “U.K. Plan”). Net periodic pension credit includes the following components (in thousands):

	Three Months Ended September 30,				Nine Months Ended September 30,
	2020		2019		2020		2019
	(unaudited)		(unaudited)		(unaudited)		(unaudited)
Interest cost	443		561		1,310		$	1,740
Expected return on plan assets	(580)		(574)		(1,715)		$	(1,781)
Amortization of prior service cost	8		8		24		$	24
Net periodic pension credit	$	(129)	$	(5)	$	(381)	$	(17)

The expected long-term rate of return on invested assets is determined based on the weighted average of expected returns on asset investment categories for the U.K. Plan as follows: 2.90% overall, 5.30% for equities and 2.10% for debt securities.

We expect to contribute $3.8 million to the U.K. Plan for 2020, of which $2.9 million has been contributed through September 30, 2020.

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FAIR VALUE MEASUREMENTS

9 Months Ended

Sep. 30, 2020

Fair Value Disclosures [Abstract]

FAIR VALUE MEASUREMENTS

FAIR VALUE MEASUREMENTS

We apply the provisions of ASC 820, Fair Value Measurement (“ASC 820”) which among other things, requires certain disclosures about assets and liabilities carried at fair value.

As defined in ASC 820, fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. We utilize market data or assumptions that market participants would use in pricing the asset or liability, including assumptions about risk and the risks inherent in the inputs to the valuation technique. These inputs can be readily observable, market corroborated, or generally unobservable. We primarily apply the market approach for recurring fair value measurements and endeavor to utilize the best information available. Accordingly, we utilize valuation techniques that maximize the use of observable inputs and minimize the use of unobservable inputs. The use of unobservable inputs is intended to allow for fair value determinations in situations in which there is little, if any, market activity for the asset or liability at the measurement date. We are able to classify fair value balances based on the observability of those inputs. ASC 820 establishes a fair value hierarchy such that “Level 1” measurements include unadjusted quoted market prices for identical assets or liabilities in an active market, “Level 2” measurements include quoted market prices for identical assets or liabilities in an active market which have been adjusted for items such as effects of restrictions for transferability and those that are not quoted but are observable through corroboration with observable market data, including quoted market prices for similar assets, and “Level 3” measurements include those that are unobservable and of a highly subjective measure.

The following table sets forth, by level within the fair value hierarchy, our financial assets and liabilities that are accounted for at fair value on a recurring basis as of September 30, 2020 and December 31, 2019. As required by ASC 820, financial assets and liabilities are classified in their entirety based on the lowest level of input that is significant to the fair value measurement (in thousands):

	September 30, 2020
	(unaudited)
	Quoted Prices in Active Markets for Identical Items (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)		Total
Liabilities:
Net investment hedge	$	—	$	(3,559)	$	—	$	(3,559)

	December 31, 2019
	Quoted Prices in Active Markets for Identical Items (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)		Total
Liabilities:
Net investment hedge	$	—	$	(4,186)	$	—	$	(4,186)

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SHARE-BASED COMPENSATION

9 Months Ended

Sep. 30, 2020

Share-based Payment Arrangement [Abstract]

SHARE-BASED COMPENSATION

SHARE-BASED COMPENSATION

We have adopted stock incentive plans and other arrangements pursuant to which our Board of Directors (the “Board”) may grant stock options, restricted stock, stock units, stock appreciation rights, common stock or performance awards to officers, directors and key employees. At September 30, 2020, there were approximately 1.3 million restricted stock units, performance awards and stock options outstanding to officers, directors and key employees. The exercise price, terms and other conditions applicable to each form of share-based compensation under our plans are generally determined by the Compensation Committee of our Board at the time of grant and may vary.

Our share-based payments consist primarily of stock units, performance awards, common stock and stock options. In May 2018, our shareholders approved the 2018 Team, Inc. Equity Incentive Plan (the “2018 Plan”), which replaced the 2016 Team, Inc. Equity Incentive Plan (the “2016 Plan”). In May 2019, our shareholders approved an amendment to the 2018 Plan to increase the number of authorized shares available for issuance. The 2018 Plan authorizes the issuance of share-based awards representing up to 1.2 million shares of common stock, plus the number of shares remaining available for issuance under the 2016 Plan, plus the number of shares subject to outstanding awards under specified prior plans that may become available for reissuance in certain circumstances. Shares issued in connection with our share-based compensation are issued out of authorized but unissued common stock.

Compensation expense related to share-based compensation totaled $4.1 million and $8.7 million for the nine months ended September 30, 2020 and 2019, respectively. Share-based compensation expense reflects an estimate of expected forfeitures. At September 30, 2020, $8.0 million of unrecognized compensation expense related to share-based compensation is expected to be recognized over a remaining weighted-average period of 2.3 years.

Stock units are settled with common stock upon vesting unless it is not legally feasible to issue shares, in which case the value of the award is settled in cash. We determine the fair value of each stock unit based on the market price on the date of grant. Stock units generally vest in annual installments over four years and the expense associated with the units is recognized over the same vesting period. We also grant common stock to our directors, which typically vests immediately. Compensation expense related to stock units and director stock grants totaled $3.0 million and $4.6 million for the nine months ended September 30, 2020 and 2019.

Transactions involving our stock units and director stock grants during the nine months ended September 30, 2020 are summarized below:

	Nine Months Ended September 30, 2020
	(unaudited)
	No. of Stock Units	Weighted Average Fair Value
	(in thousands)
Stock and stock units, beginning of period	784	$	17.35
Changes during the period:
Granted	—	$	—
Vested and settled	(2)	$	17.98
Forfeited and cancelled	(73)	$	17.21
Stock and stock units, end of period	709	$	17.36

We have a performance stock unit award program whereby we grant Long-Term Performance Stock Unit (“LTPSU”) awards to our executive officers. Under this program, we communicate “target awards” to the executive officers during the first year of a performance period. LTPSU awards cliff vest with the achievement of the performance goals and completion of the required service period. Settlement occurs with common stock as soon as practicable following the vesting date. LTPSU awards granted in 2018 (the “2018 Awards”) and 2019 (the “2019 Awards”) are subject to a two-year performance period and a concurrent two-year service period. For the 2018 and 2019 Awards, the performance goals are separated into two independent performance factors based on (i) relative shareholder return (“RTSR”) as measured against a designated peer group and (ii) results of operations over the two-year performance period, with possible payouts ranging from 0% to 200% of the target awards for each of the two performance factors. The 2018 Awards vested as of March 15, 2020 at the RTSR performance target level of 100% and the results of operations performance metric at 73% of the target level.

The RTSR and the stock price milestone factors are considered to be market conditions under GAAP. For performance units subject to market conditions, we determine the fair value of the performance units based on the results of a Monte Carlo

simulation, which uses market-based inputs as of the date of grant to simulate future stock returns. Compensation expense for awards with market conditions is recognized on a straight-line basis over the longer of (i) the minimum required service period and (ii) the service period derived from the Monte Carlo simulation, separately for each vesting tranche. For performance units subject to market conditions, because the expected outcome is incorporated into the grant date fair value through the Monte Carlo simulation, compensation expense is not subsequently adjusted for changes in the expected or actual performance outcome. For performance units not subject to market conditions, we determine the fair value of each performance unit based on the market price of our common stock on the date of grant. For these awards, we recognize compensation expense over the vesting term on a straight-line basis based upon the performance target that is probable of being met, subject to adjustment for changes in the expected or actual performance outcome. Compensation expense related to performance awards totaled $1.1 million and $4.0 million for the nine months ended September 30, 2020 and 2019, respectively.

Transactions involving our performance awards during the nine months ended September 30, 2020 are summarized below:

	Nine Months Ended September 30, 2020
	(unaudited)
	Performance Units Subject to Market Conditions			Performance Units Not Subject to Market Conditions
	No. of Stock Units1	Weighted Average Fair Value		No. of Stock Units1	Weighted Average Fair Value
	(in thousands)			(in thousands)
Performance stock units, beginning of period	489	$	16.49	209	$	17.06
Changes during the period:
Granted	—	$	—	—	$	—
Vested and settled	(89)	$	17.54	(65)	$	15.24
Forfeited and cancelled	(9)	$	25.24	(33)	$	16.05
Performance stock units, end of period	391	$	16.07	111	$	18.42

_________________

1    Performance units with variable payouts are shown at target level of performance.

We determine the fair value of each stock option at the grant date using a Black-Scholes model and recognize the resulting expense of our stock option awards over the period during which an employee is required to provide services in exchange for the awards, usually the vesting period. Compensation expense related to stock options for the nine months ended September 30, 2020 and 2019 was not material. Our options typically vest in equal annual installments over a four-year service period. Expense related to an option grant is recognized on a straight line basis over the specified vesting period for those options. Stock options generally have a ten-year term. At September 30, 2020, there are approximately 53 thousand exercisable shares outstanding at a weighted average exercise price of $32.55. Options exercisable at September 30, 2020 had a weighted-average remaining contractual life of 1.0 year and exercise prices ranged from $21.12 to $50.47.

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ACCUMULATED OTHER COMPREHENSIVE LOSS

9 Months Ended

Sep. 30, 2020

Equity [Abstract]

ACCUMULATED OTHER COMPREHENSIVE LOSS

ACCUMULATED OTHER COMPREHENSIVE LOSS

A summary of changes in accumulated other comprehensive loss included within shareholders’ equity is as follows (in thousands):

	Nine Months Ended September 30, 2020										Nine Months Ended September 30, 2019
	(unaudited)										(unaudited)
	Foreign Currency Translation Adjustments		Foreign Currency Hedge		Defined Benefit Pension Plans		Tax Provision		Total		Foreign Currency Translation Adjustments		Foreign Currency Hedge		Defined Benefit Pension Plans		Tax Provision		Total
Balance, beginning of period	$	(26,742)	$	4,186	$	(8,021)	$	387	$	(30,190)	$	(30,607)	$	3,904	$	(7,859)	$	170	$	(34,392)
Other comprehensive income (loss)	(2,978)		(627)		—		74		(3,531)		(473)		651		—		112		290
Balance, end of period	$	(29,720)	$	3,559	$	(8,021)	$	461	$	(33,721)	$	(31,080)	$	4,555	$	(7,859)	$	282	$	(34,102)

The following table represents the related tax effects allocated to each component of other comprehensive income (loss) (in thousands):

	Nine Months Ended September 30, 2020						Nine Months Ended September 30, 2019
	(unaudited)						(unaudited)
	Gross Amount		Tax Effect		Net Amount		Gross Amount		Tax Effect		Net Amount
Foreign currency translation adjustments	$	(2,978)	$	(81)	$	(3,059)	$	(473)	$	273	$	(200)
Foreign currency hedge	(627)		155		(472)		651		(161)		490
Total	$	(3,605)	$	74	$	(3,531)	$	178	$	112	$	290

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COMMITMENTS AND CONTINGENCIES	9 Months Ended
	Sep. 30, 2020
Commitments and Contingencies Disclosure [Abstract]
COMMITMENTS AND CONTINGENCIES	COMMITMENTS AND CONTINGENCIESWe are subject to various lawsuits, claims and proceedings encountered in the normal conduct of business. We cannot predict with certainty the ultimate resolution of lawsuits, investigation and claims asserted against it. We do not believe that any uninsured losses that might arise from these lawsuits and proceedings will have a materially adverse effect on our consolidated financial statements. We establish a liability for loss contingencies, when information available to us indicates that it is probable that a liability has been incurred and the amount of loss can be reasonably estimated.

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SEGMENT AND GEOGRAPHIC DISCLOSURES

9 Months Ended

Sep. 30, 2020

Segment Reporting [Abstract]

SEGMENT AND GEOGRAPHIC DISCLOSURES

SEGMENT AND GEOGRAPHIC DISCLOSURESASC 280, Segment Reporting, requires us to disclose certain information about our operating segments where operating segments are defined as “components of an enterprise about which separate financial information is available that is evaluated regularly by the chief operating decision maker in deciding how to allocate resources and in assessing performance.” We conduct operations in three segments: IHT, MS and Quest Integrity.

Segment data for our three operating segments are as follows (in thousands):

	Three Months Ended September 30,				Nine Months Ended September 30,
	2020		2019		2020		2019
	(unaudited)		(unaudited)		(unaudited)		(unaudited)
Revenues:
IHT	$	96,637	$	126,379	$	284,992	$	392,093
MS	101,738		135,625		299,077		402,048
Quest Integrity	20,718		28,075		61,167		81,366
Total	$	219,093	$	290,079	$	645,236	$	875,507

	Three Months Ended September 30,				Nine Months Ended September 30,
	2020		2019		2020		2019
	(unaudited)		(unaudited)		(unaudited)		(unaudited)
Operating income (loss):
IHT1	$	7,720	$	6,640	$	(179,690)	$	17,858
MS	9,581		15,871		20,502		41,722
Quest Integrity	3,006		7,122		9,801		18,090
Corporate and shared support services	(18,010)		(31,473)		(65,614)		(83,034)
Total	$	2,297	$	(1,840)	$	(215,001)	$	(5,364)

_________________

1    Includes goodwill impairment charge for IHT as discussed in Note 7 that impacted operating income (loss) for the nine months ended September 30, 2020.

	Three Months Ended September 30,				Nine Months Ended September 30,
	2020		2019		2020		2019
	(unaudited)		(unaudited)		(unaudited)		(unaudited)
Capital expenditures1:
IHT	$	290	$	2,588	$	2,174	$	5,639
MS	657		3,795		6,720		8,382
Quest Integrity	1,079		1,038		3,094		3,615
Corporate and shared support services	238		1,845		1,788		7,132
Total	$	2,264	$	9,266	$	13,776	$	24,768

_____________

1    Totals may vary from amounts presented in the condensed consolidated statements of cash flows due to the timing of cash payments.

	Three Months Ended September 30,				Nine Months Ended September 30,
	2020		2019		2020		2019
	(unaudited)		(unaudited)		(unaudited)		(unaudited)
Depreciation and amortization:
IHT	$	3,609	$	4,390	$	11,338	$	13,293
MS	5,491		5,411		16,397		16,343
Quest Integrity	969		814		2,742		2,734
Corporate and shared support services	1,454		1,435		4,232		4,330
Total	$	11,523	$	12,050	$	34,709	$	36,700

Separate measures of Team’s assets by operating segment are not produced or utilized by management to evaluate segment performance.

A geographic breakdown of our revenues for the three and nine months ended September 30, 2020 and 2019 is as follows (in thousands):

	Three Months Ended September 30,				Nine Months Ended September 30,
	2020		2019		2020		2019
	(unaudited)		(unaudited)		(unaudited)		(unaudited)
Total Revenues: 1
United States	$	147,986	$	204,659	$	463,445	$	641,330
Canada	32,014		37,412		67,658		92,063
Europe	24,673		32,180		76,315		95,558
Other foreign countries	14,420		15,828		37,818		46,556
Total	$	219,093	$	290,079	$	645,236	$	875,507

 ___________

1    Revenues attributable to individual countries/geographic areas are based on the country of domicile of the legal entity that performs the work.

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RESTRUCTURING AND OTHER RELATED CHARGES

9 Months Ended

Sep. 30, 2020

Restructuring and Related Activities [Abstract]

RESTRUCTURING AND OTHER RELATED CHARGES

RESTRUCTURING AND OTHER RELATED CHARGES

Our restructuring and other related charges (credits), net are summarized by program and by segment as follows (in thousands):

	Three Months Ended September 30,				Nine Months Ended September 30,
	2020		2019		2020		2019
	(unaudited)		(unaudited)		(unaudited)		(unaudited)
OneTEAM Program
Severance and related costs
IHT	$	77	$	—	$	922	$	128
MS	242		—		1,926		117
Quest Integrity	—		62		—		62
Corporate and shared support services	—		166		517		129
Subtotal	319		228		3,365		436
Grand Total	$	319	$	228	$	3,365	$	436

OneTEAM Program

In the fourth quarter of 2017, we engaged outside consultants to assess all aspects of our business for improvement and cost saving opportunities. In the first quarter of 2018, we completed the design phase of the project, known as OneTEAM, for our domestic operations, and entered in the deployment phase starting in the second quarter of 2018. In the third quarter of 2019, we began the design phase of OneTEAM for our international operations which was deployed in the fourth quarter of 2019. During the first quarter of 2020, in response to COVID-19 and decline in the oil and gas end markets, we expanded and accelerated the operations and center led pillars from the OneTEAM program in order to implement permanent cost savings and identify further opportunities to optimize our organization.

As part of the OneTEAM program, we eliminated certain employee positions. For the three and nine months ended September 30, 2020, we incurred severance charges of $0.3 million and $3.4 million, respectively. We have incurred $11.8 million of OneTEAM severance charges cumulatively to date. As the OneTEAM program continues, we expect some additional employee positions may be identified and impacted, resulting in additional severance costs. In addition to the impacted employee positions, certain locations may be shut down or consolidated during this process. We expect the program-related expenses to continue through the first quarter of 2021.

A rollforward of our accrued severance liability associated with the OneTEAM program is presented below (in thousands):

	Nine Months Ended September 30, 2020
	(unaudited)
Balance, beginning of period	$	971
Charges	3,365
Payments	(4,109)
Balance, end of period	$	227

For the three and nine months ended September 30, 2020, we also incurred professional fees of $0.6 million and $2.6 million, respectively, associated with the OneTEAM program. For the three and nine months ended September 30, 2019, we incurred professional fees of $3.8 million and $9.8 million, respectively, associated with the OneTEAM program.

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SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES AND PRACTICES (Policies)

9 Months Ended

Sep. 30, 2020

Accounting Policies [Abstract]

Basis for presentation

Basis for presentation. These interim condensed consolidated financial statements are unaudited, but in the opinion of our management, reflect all adjustments, consisting of normal recurring adjustments, necessary for a fair presentation of results for such periods. The condensed consolidated balance sheet at December 31, 2019 is derived from the December 31, 2019 audited consolidated financial statements. The results of operations for any interim period are not necessarily indicative of results for the full year. Certain disclosures have been condensed or omitted from the interim financial statements included in this report. Therefore, these financial statements should be read in conjunction with the consolidated financial statements and notes thereto contained in our Annual Report on Form 10-K for the year ended December 31, 2019 filed with the Securities and Exchange Commission on March 16, 2020 (“the 2019 Form 10-K”).

Use of estimates

Use of estimates. Our accounting policies conform to Generally Accepted Accounting Principles in the United States (“GAAP”). The preparation of consolidated financial statements in conformity with GAAP requires management to make estimates and judgments that affect our reported financial position and results of operations. We review significant estimates and judgments affecting our consolidated financial statements on a recurring basis and record the effect of any necessary adjustments prior to their publication. Estimates and judgments are based on information available at the time such estimates and judgments are made. Adjustments made with respect to the use of these estimates and judgments often relate to information not previously available. Uncertainties with respect to such estimates and judgments are inherent in the preparation of financial statements. Estimates and judgments are used in, among other things, (1) aspects of revenue recognition, (2) valuation of acquisition related tangible and intangible assets and assessments of all long-lived assets for possible impairment, (3) estimating various factors used to accrue liabilities for workers’ compensation, auto, medical and general liability, (4) establishing an allowance for uncollectible accounts receivable, (5) estimating the useful lives of our assets, (6) assessing future tax exposure and the realization of tax assets, (7) selecting assumptions used in the measurement of costs and liabilities associated with defined benefit pension plans and (8) managing our foreign currency risk with certain debt obligations associated with net investments in foreign operations.

Fair value of financial instruments

Fair value of financial instruments. Our financial instruments consist primarily of cash, cash equivalents, accounts receivable, accounts payable and debt obligations. The carrying amount of cash, cash equivalents, accounts receivable and accounts payable are representative of their respective fair values due to the short-term maturity of these instruments. The fair value of our banking facility is representative of the carrying value based upon the variable terms and management’s opinion that the current rates available to us with the same maturity and security structure are equivalent to that of the banking facility.

Concentration of credit risk

Concentration of credit risk. No single customer accounts for more than 10% of consolidated revenues.

Earnings (loss) per share

Earnings (loss) per share. Basic earnings (loss) per share is computed by dividing net income (loss) available to Team shareholders by the weighted-average number of shares of common stock outstanding during the period. Diluted earnings (loss) per share is computed by dividing net income (loss) available to Team shareholders by the sum of (1) the weighted-average number of shares of common stock outstanding during the period, (2) the dilutive effect of the assumed exercise of share-based compensation using the treasury stock method and (3) the dilutive effect of the assumed conversion of our convertible senior notes under the treasury stock method. Our intent is to settle the principal amount of the convertible senior notes in cash upon conversion. If the conversion value exceeds the principal amount, we may elect to deliver shares of our common stock with respect to the remainder of our conversion obligation in excess of the aggregate principal amount (the “conversion spread”). Accordingly, the conversion spread is included in the denominator for the computation of diluted earnings per common share using the treasury stock method.

Reclassifications

Reclassifications. Certain amounts in prior periods have been reclassified to conform to the current year presentation. Such reclassifications did not have any effect on our financial condition or results of operations as previously reported.

Newly Adopted Accounting Principles

Newly Adopted Accounting Principles

Topic 326 - Credit Losses. In June 2016, the FASB issued Accounting Standard Update (“ASU”) No. 2016-13, Financial Instruments-Credit Losses, which established ASC Topic 326, Credit Losses (“ASC 326”). Along with subsequent ASUs to clarify certain provisions, ASC 326 introduced a new impairment model for financial instruments that is based on expected credit losses rather than incurred credit losses. The new impairment model applies to most financial assets measured at amortized cost, including trade accounts receivable.

We adopted ASC 326 using the modified retrospective method for all financial assets measured at amortized cost. Results for reporting periods beginning after January 1, 2020 are presented under ASC 326 while prior period amounts are reported in accordance with previously applicable GAAP based on incurred credit losses. The cumulative effect of our adoption of ASC 326 on January 1, 2020 resulted in a $1.0 million decrease, net of tax, to beginning retained earnings on our consolidated balance sheet. Refer to Note 3 for further discussion of ASC 326.

ASU No. 2018-15. In August 2018, the FASB issued ASU No. 2018-15, Intangibles – Goodwill and Other – Internal-Use Software (Topic 350): Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That

Is a Service Contract (“ASU 2018-15”), that requires implementation costs incurred in cloud computing arrangements to be deferred and recognized over the term of the arrangement, if those costs would be capitalized in a software licensing arrangement under the internal-use software guidance in Topic 350. ASU 2018-15 requires an entity to disclose the nature of its hosting arrangements that are service contracts and provide disclosures as if the deferred implementation costs were a separate, major depreciable asset class. Our adoption of ASU No. 2018-15 as of January 1, 2020 resulted in a reduction of $4.9 million from property, plant, and equipment with $0.9 million reclassified to other current assets and $4.0 million reclassified to other non-current assets on our consolidated balance sheet.

Accounting Principles Not Yet Adopted

ASU No. 2019-12. In December 2019, the FASB issued ASU 2019-12, Income Taxes (Topic 740) Simplifying the Accounting for Income Taxes, that simplifies the accounting for income taxes by eliminating some exceptions to the general approach in ASC 740, Income Taxes as well as clarifies aspects of existing guidance to promote more consistent application. ASU 2019-12 clarifies and amends existing guidance related to intraperiod tax allocation and calculations, recognition of deferred taxes for change in ownership group, evaluation of a step-up in the tax basis of goodwill and other clarifications. We are currently evaluating the impact this ASU will have on our financial statements and we plan to adopt it as of January 1, 2021.

ASU No. 2020-04. In March 2020, the FASB issued ASU 2020-04, Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting. The guidance provides optional expedients and exceptions for applying GAAP to contract modifications and hedging relationships, subject to meeting certain criteria that reference LIBOR or another rate that is expected to be discontinued. The amendments in ASU 2020-04 are effective for all entities as of March 12, 2020 through December 31, 2022. We are currently determining whether we will elect the optional expedients as well as evaluating the impact of this guidance on our consolidated financial position, results of operations, and cash flows.

ASU No. 2020-06. In August 2020, the FASB issued ASU 2020-06, Accounting for Convertible Instruments and Contracts in an Entity’s Own Equity, which simplifies the accounting for convertible instruments by eliminating certain separation models and will generally be reported as a single liability at its amortized cost. In addition, ASU 2020-06 eliminates the treasury stock method to calculate diluted earnings per share for convertible instruments and requires the use of the if-converted method. The amendments in ASU 2020-06 are effective for this Company as of January 1, 2022 with the option to early adopt as of January 1, 2021. We are currently determining when we will elect to adopt as well as the impact this ASU will have on our financial statements.

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SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES AND PRACTICES (Tables)

9 Months Ended

Sep. 30, 2020

Accounting Policies [Abstract]

Amounts used in basic and diluted earnings (loss) per share

Amounts used in basic and diluted earnings (loss) per share, for the three and nine months ended September 30, 2020 and 2019, are as follows (in thousands): 

	Three Months Ended September 30,		Nine Months Ended September 30,
	2020	2019	2020	2019
	(unaudited)	(unaudited)	(unaudited)	(unaudited)
Weighted-average number of basic shares outstanding	30,628	30,300	30,599	30,267
Stock options, stock units and performance awards	—	—	—	—
Convertible Senior Notes	—	—	—	—
Total shares and dilutive securities	30,628	30,300	30,599	30,267

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REVENUE (Tables)

9 Months Ended

Sep. 30, 2020

Revenue from Contract with Customer [Abstract]

Disaggregation of Revenue

A disaggregation of our revenue from contracts with customers by geographic region, by reportable operating segment and by service type is presented below (in thousands):

	Three Months Ended September 30, 2020						Three Months Ended September 30, 2019
	(unaudited)						(unaudited)
	United States and Canada		Other Countries		Total		United States and Canada		Other Countries		Total
Revenue:
IHT	$	94,414	$	2,223	$	96,637	$	121,772	$	4,607	$	126,379
MS	73,204		28,534		101,738		101,929		33,696		135,625
Quest Integrity	12,382		8,336		20,718		18,370		9,705		28,075
Total	$	180,000	$	39,093	$	219,093	$	242,071	$	48,008	$	290,079

	Nine Months Ended September 30, 2020						Nine Months Ended September 30, 2019
	(unaudited)						(unaudited)
	United States and Canada		Other Countries		Total		United States and Canada		Other Countries		Total
Revenue:
IHT	$	277,947	$	7,045	$	284,992	$	379,460	$	12,633	$	392,093
MS	217,189		81,888		299,077		296,557		105,491		402,048
Quest Integrity	35,967		25,200		61,167		57,376		23,990		81,366
Total	$	531,103	$	114,133	$	645,236	$	733,393	$	142,114	$	875,507

	Three Months Ended September 30, 2020
	(unaudited)
	Non-Destructive Evaluation and Testing Services		Repair and Maintenance Services		Heat Treating		Other		Total
Revenue:
IHT	$	77,323	$	—	$	12,667	$	6,647	$	96,637
MS	—		101,032		221		485		101,738
Quest Integrity	20,718		—		—		—		20,718
Total	$	98,041	$	101,032	$	12,888	$	7,132	$	219,093

	Three Months Ended September 30, 2019
	(unaudited)
	Non-Destructive Evaluation and Testing Services		Repair and Maintenance Services		Heat Treating		Other		Total
Revenue:
IHT	$	102,448	$	100	$	16,500	$	7,331	$	126,379
MS	—		134,096		382		1,147		135,625
Quest Integrity	28,075		—		—		—		28,075
Total	$	130,523	$	134,196	$	16,882	$	8,478	$	290,079

	Nine Months Ended September 30, 2020
	(unaudited)
	Non-Destructive Evaluation and Testing Services		Repair and Maintenance Services		Heat Treating		Other		Total
Revenue:
IHT	$	226,693	$	121	$	37,583	$	20,595	$	284,992
MS	—		295,741		896		2,440		299,077
Quest Integrity	61,167		—		—		—		61,167
Total	$	287,860	$	295,862	$	38,479	$	23,035	$	645,236

	Nine Months Ended September 30, 2019
	(unaudited)
	Non-Destructive Evaluation and Testing Services		Repair and Maintenance Services		Heat Treating		Other		Total
Revenue:
IHT	$	313,375	$	598	$	52,804	$	25,316	$	392,093
MS	—		396,493		2,041		3,514		402,048
Quest Integrity	81,366		—		—		—		81,366
Total	$	394,741	$	397,091	$	54,845	$	28,830	$	875,507

Contract with Customer, Asset and Liability

Trade accounts receivable, contract assets and contract liabilities consisted of the following (in thousands):

	September 30, 2020		December 31, 2019
	(unaudited)
Trade accounts receivable, net1	$	214,361	$	245,617
Contract assets2	$	6,565	$	4,671
Contract liabilities3	$	940	$	1,224

_________________

1    Includes billed and unbilled amounts, net of allowance for credit losses. See Note 3 for details.    

2    Included in the “Prepaid expenses and other current assets” line on the condensed consolidated balance sheets.

3    Included in the “Other accrued liabilities” line of the condensed consolidated balance sheets.

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RECEIVABLES (Tables)

9 Months Ended

Sep. 30, 2020

Receivables [Abstract]

Summary of Accounts Receivable

Accounts receivable consisted of the following (in thousands): 

	September 30, 2020		December 31, 2019
	(unaudited)
Trade accounts receivable	$	176,583	$	192,743
Unbilled receivables	47,411		62,864
Allowance for credit losses	(9,633)		(9,990)
Total	$	214,361	$	245,617

Allowance for Credit Loss

The following table shows a rollforward of the allowance for credit losses:

	September 30, 2020
	(unaudited)
Balance at beginning of period1	$	(11,400)
Provision for expected credit losses	(1,160)
Write-offs	2,841
Foreign exchange effects	86
Balance at end of period	$	(9,633)

_________________

1 Includes $1.4 million due to the initial adoption of ASC 326 as of January 1, 2020.

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INVENTORY (Tables)

9 Months Ended

Sep. 30, 2020

Inventory Disclosure [Abstract]

Summary of Inventory

Inventory consisted of the following (in thousands): 

	September 30, 2020		December 31, 2019
	(unaudited)
Raw materials	$	7,729	$	7,555
Work in progress	2,944		2,851
Finished goods	25,688		28,789
Total	$	36,361	$	39,195

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PROPERTY, PLANT AND EQUIPMENT (Tables)

9 Months Ended

Sep. 30, 2020

Property, Plant and Equipment [Abstract]

Summary of Property, Plant and Equipment

Property, plant and equipment consisted of the following (in thousands):

	September 30, 2020		December 31, 2019
	(unaudited)
Land	$	5,763	$	6,380
Buildings and leasehold improvements	56,020		59,177
Machinery and equipment	295,870		284,020
Furniture and fixtures	10,896		10,946
Capitalized Enterprise Resource Planning system development costs	45,917		46,637
Computers and computer software	19,082		22,906
Vehicles	4,493		4,642
Construction in progress	11,498		13,088
Total	449,539		447,796
Accumulated depreciation	(276,490)		(255,845)
Property, plant and equipment, net	$	173,049	$	191,951

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INTANGIBLE ASSETS (Tables)

9 Months Ended

Sep. 30, 2020

Goodwill and Intangible Assets Disclosure [Abstract]

Summary of Intangible Assets

Intangible assets consisted of the following (in thousands): 

	September 30, 2020						December 31, 2019
	(unaudited)
	Gross Carrying Amount		Accumulated Amortization		Net Carrying Amount		Gross Carrying Amount		Accumulated Amortization		Net Carrying Amount
Customer relationships	$	175,091	$	(73,125)	$	101,966	$	174,940	$	(63,727)	$	111,213
Non-compete agreements	5,466		(5,466)		—		5,466		(5,306)		160
Trade names	24,792		(21,604)		3,188		24,724		(21,146)		3,578
Technology	7,858		(6,567)		1,291		7,838		(5,976)		1,862
Licenses	854		(697)		157		848		(642)		206
Total	$	214,061	$	(107,459)	$	106,602	$	213,816	$	(96,797)	$	117,019

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GOODWILL AND IMPAIRMENT CHARGES (Tables)

9 Months Ended

Sep. 30, 2020

Goodwill and Intangible Assets Disclosure [Abstract]

Schedule of rollforward goodwill

The following table presents a rollforward of goodwill for the nine months ended September 30, 2020 as follows (in thousands): 

	Nine Months Ended September 30, 2020
	(unaudited)
	IHT		MS		Quest Integrity		Total
Balance, December 31, 2019	$	193,216	$	55,409	$	33,381	$	282,006
Acquisitions	—		—		496		496
Foreign currency adjustments	(1,428)		521		88		(819)
Impairment charge	(191,788)		—		—		(191,788)
Balance, September 30, 2020	$	—	$	55,930	$	33,965	$	89,895

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OTHER ACCRUED LIABILITIES (Tables)

9 Months Ended

Sep. 30, 2020

Payables and Accruals [Abstract]

Summary of Other Accrued Liabilities

Other accrued liabilities consisted of the following (in thousands): 

	September 30, 2020		December 31, 2019
	(unaudited)
Personnel accruals	$	35,155	$	45,934
Insurance accruals	10,802		14,289
Property, sales and other non-income related taxes	7,439		8,593
Accrued commission	1,489		3,299
Accrued interest	2,380		5,015
Other	7,252		9,376
Total	$	64,517	$	86,506

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LONG-TERM DEBT, LETTERS OF CREDIT AND DERIVATIVES (Tables)

9 Months Ended

Sep. 30, 2020

Debt Disclosure [Abstract]

Schedule of Long-Term Debt

Long-term debt consisted of the following (in thousands):

	September 30, 2020		December 31, 2019
	(unaudited)
Credit Facility revolver	$	86,028	$	73,876
Credit Facility term loan1	46,117		49,735
Total Credit Facility	132,145		123,611
Convertible debt2	206,843		201,619
Finance lease obligations	5,207		5,363
Total debt and finance lease obligations	344,195		330,593
Less: current portion of long-term debt and finance lease obligations	5,323		5,294
Total long-term debt and finance lease obligations, less current portion	$	338,872	$	325,299

_________________

1        Comprised of principal amount outstanding, less unamortized discount and issuance costs of $132 thousand as of September 30, 2020 and $265 thousand as of December 31, 2019.

2        Comprised of principal amount outstanding, less unamortized discount and issuance costs. See Convertible Debt section below for additional information.

Convertible Debt

The Notes were recorded in our condensed consolidated balance sheets as follows (in thousands):

	September 30, 2020		December 31, 2019
	(unaudited)
Liability component:
Principal	$	230,000	$	230,000
Unamortized issuance costs	(3,880)		(4,756)
Unamortized discount	(19,277)		(23,625)
Net carrying amount of the liability component1	$	206,843	$	201,619
Equity component:
Carrying amount of the equity component, net of issuance costs2	$	13,912	$	13,912

_________________

1        Included in the “Long-term debt” line of the condensed consolidated balance sheets.

2        Relates to the portion of the Notes accounted for under ASC 470-20 (defined below) and is included in the “Additional paid-in capital” line of the condensed consolidated balance sheets.

The following table sets forth interest expense information related to the Notes (dollars in thousands):

	Three Months Ended September 30,						Nine Months Ended September 30,
	(unaudited)			(unaudited)			(unaudited)			(unaudited)
	2020			2019			2020			2019
Coupon interest	$	2,875		$	2,875		$	8,625		$	8,625
Amortization of debt discount and issuance costs	1,785			1,633			5,224			4,778
Total interest expense on convertible senior notes	$	4,660		$	4,508		$	13,849		$	13,403
Effective interest rate	9.12		%	9.12		%	9.12		%	9.12		%

Amounts Recognized In Other Comprehensive Income, Reclassified Into Income (Loss) and Amounts Recognized in Income (Loss)

The amounts recognized in other comprehensive income (loss), reclassified into income (loss) and the amounts recognized in income (loss) for the three and nine months ended September 30, 2020 and 2019, are as follows (in thousands): 

	Gain (Loss) Recognized in Other Comprehensive Income (Loss)				Gain (Loss) Reclassified from Other Comprehensive Income (Loss) to Earnings				Gain (Loss) Recognized in Other Comprehensive Income (Loss)				Gain (Loss) Reclassified from Other Comprehensive Income (Loss) to Earnings
	Three Months Ended September 30,				Three Months Ended September 30,				Nine Months Ended September 30,				Nine Months Ended September 30,
	(unaudited)				(unaudited)				(unaudited)				(unaudited)
	2020		2019		2020		2019		2020		2019		2020		2019
Derivatives Classified as Hedging Instruments
Net investment hedge	$	(610)	$	556	$	—	$	—	$	(627)	$	651	$	—	$	—

Fair Value Totals and Balance Sheet Classification for Derivatives Designated As Hedges and Derivatives Not Designated as Hedges

The following table presents the fair value totals and balance sheet classification for derivatives designated as hedges and derivatives not designated as hedges under ASC 815 (in thousands): 

	September 30, 2020				December 31, 2019
	(unaudited)
	Classification	Balance Sheet Location	Fair Value		Classification	Balance Sheet Location	Fair Value
Derivatives Classified as Hedging Instruments
Net investment hedge	Liability	Long-term debt	$	(3,559)	Liability	Long-term debt	$	(4,186)

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LEASES (Tables)

9 Months Ended

Sep. 30, 2020

Leases [Abstract]

Lease, Cost

The components of lease expense are as follows (in thousands):

	Three Months Ended September 30,				Nine Months Ended September 30,
	2020		2019		2020		2019
	(unaudited)		(unaudited)		(unaudited)		(unaudited)
Operating lease costs	$	6,882	$	7,659	$	21,573	$	23,042
Variable lease costs	1,146		1,774		3,727		4,702
Finance lease costs:
Amortization of right-of-use assets	110		106		328		214
Interest on lease liabilities	80		78		242		251
Total lease cost	$	8,218	$	9,617	$	25,870	$	28,209

Schedule of Other Information Related to Leases

Other information related to leases are as follows (in thousands):

	Three Months Ended September 30,		Nine Months Ended September 30,
	2020	2019	2020	2019
Supplemental cash flow information:	(unaudited)	(unaudited)	(unaudited)	(unaudited)
Cash paid for amounts included in measurement of lease liabilities
Operating cash flows from operating leases	4,657	6,025	15,797	18,210
Operating cash flows from finance leases	82	85	247	305
Financing cash flows from finance leases	71	62	205	201
Right-of-use assets obtained in exchange for lease obligations
Operating leases	382	3,411	1,969	11,192
Finance leases	3	—	48	290

Amounts Recognized in Balance Sheet for Leases

Amounts recognized in the condensed consolidated balance sheet are as follows (in thousands):

	September 30, 2020			December 31, 2019
Operating Leases:	(unaudited)
Operating lease right-of-use assets	$	62,082		$	67,048
Current portion of operating lease obligations	16,977			17,100
Operating lease obligations (non-current)	50,598			54,436
Weighted average remaining lease term	5.6 years			5.7 years
Weighted average discount rate	6.6		%	8.3		%

	September 30, 2020			December 31, 2019
Finance Leases:	(unaudited)
Property, plant and equipment, net	$	4,873		$	5,156
Current portion of long-term debt and finance lease obligations	323			294
Long-term debt and finance lease obligations	4,884			5,069
Weighted average remaining lease term	12.6 years			13.3 years
Weighted average discount rate	6.2		%	6.3		%

Schedule of Finance Lease Liability

As of September 30, 2020, future minimum lease payments under non-cancellable leases (excluding short-term leases) are as follows (in thousands):

	Operating Leases		Finance Lease
	(unaudited)		(unaudited)
2020 (Remainder of the year)	7,308		202
2021	18,238		615
2022	13,217		619
2023	11,392		555
2024	9,241		542
Thereafter	21,501		5,105
Total future minimum lease payments	80,897		7,638
Less: Interest	(13,322)		(2,431)
Present value of lease liabilities	$	67,575	$	5,207

Schedule of Operating Lease Liability

As of September 30, 2020, future minimum lease payments under non-cancellable leases (excluding short-term leases) are as follows (in thousands):

	Operating Leases		Finance Lease
	(unaudited)		(unaudited)
2020 (Remainder of the year)	7,308		202
2021	18,238		615
2022	13,217		619
2023	11,392		555
2024	9,241		542
Thereafter	21,501		5,105
Total future minimum lease payments	80,897		7,638
Less: Interest	(13,322)		(2,431)
Present value of lease liabilities	$	67,575	$	5,207

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EMPLOYEE BENEFIT PLANS (Tables)

9 Months Ended

Sep. 30, 2020

Retirement Benefits [Abstract]

Schedule of Net Periodic Pension Cost (Credit)

Net periodic pension credit includes the following components (in thousands):

	Three Months Ended September 30,				Nine Months Ended September 30,
	2020		2019		2020		2019
	(unaudited)		(unaudited)		(unaudited)		(unaudited)
Interest cost	443		561		1,310		$	1,740
Expected return on plan assets	(580)		(574)		(1,715)		$	(1,781)
Amortization of prior service cost	8		8		24		$	24
Net periodic pension credit	$	(129)	$	(5)	$	(381)	$	(17)

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FAIR VALUE MEASUREMENTS (Tables)

9 Months Ended

Sep. 30, 2020

Fair Value Disclosures [Abstract]

Fair Value of Assets and Liabilities Measured on Recurring Basis

The following table sets forth, by level within the fair value hierarchy, our financial assets and liabilities that are accounted for at fair value on a recurring basis as of September 30, 2020 and December 31, 2019. As required by ASC 820, financial assets and liabilities are classified in their entirety based on the lowest level of input that is significant to the fair value measurement (in thousands):

	September 30, 2020
	(unaudited)
	Quoted Prices in Active Markets for Identical Items (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)		Total
Liabilities:
Net investment hedge	$	—	$	(3,559)	$	—	$	(3,559)

	December 31, 2019
	Quoted Prices in Active Markets for Identical Items (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)		Total
Liabilities:
Net investment hedge	$	—	$	(4,186)	$	—	$	(4,186)

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SHARE-BASED COMPENSATION (Tables)

9 Months Ended

Sep. 30, 2020

Share-based Payment Arrangement [Abstract]

Summary of Transactions Involving Stock Units and Director Stock Grants

Transactions involving our stock units and director stock grants during the nine months ended September 30, 2020 are summarized below:

	Nine Months Ended September 30, 2020
	(unaudited)
	No. of Stock Units	Weighted Average Fair Value
	(in thousands)
Stock and stock units, beginning of period	784	$	17.35
Changes during the period:
Granted	—	$	—
Vested and settled	(2)	$	17.98
Forfeited and cancelled	(73)	$	17.21
Stock and stock units, end of period	709	$	17.36

Summary of Transactions Involving Performance Awards

Transactions involving our performance awards during the nine months ended September 30, 2020 are summarized below:

	Nine Months Ended September 30, 2020
	(unaudited)
	Performance Units Subject to Market Conditions			Performance Units Not Subject to Market Conditions
	No. of Stock Units1	Weighted Average Fair Value		No. of Stock Units1	Weighted Average Fair Value
	(in thousands)			(in thousands)
Performance stock units, beginning of period	489	$	16.49	209	$	17.06
Changes during the period:
Granted	—	$	—	—	$	—
Vested and settled	(89)	$	17.54	(65)	$	15.24
Forfeited and cancelled	(9)	$	25.24	(33)	$	16.05
Performance stock units, end of period	391	$	16.07	111	$	18.42

_________________

1    Performance units with variable payouts are shown at target level of performance.

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ACCUMULATED OTHER COMPREHENSIVE LOSS (Tables)

9 Months Ended

Sep. 30, 2020

Equity [Abstract]

Summary of Changes in Accumulated Other Comprehensive Loss Included Within Shareholders' Equity

A summary of changes in accumulated other comprehensive loss included within shareholders’ equity is as follows (in thousands):

	Nine Months Ended September 30, 2020										Nine Months Ended September 30, 2019
	(unaudited)										(unaudited)
	Foreign Currency Translation Adjustments		Foreign Currency Hedge		Defined Benefit Pension Plans		Tax Provision		Total		Foreign Currency Translation Adjustments		Foreign Currency Hedge		Defined Benefit Pension Plans		Tax Provision		Total
Balance, beginning of period	$	(26,742)	$	4,186	$	(8,021)	$	387	$	(30,190)	$	(30,607)	$	3,904	$	(7,859)	$	170	$	(34,392)
Other comprehensive income (loss)	(2,978)		(627)		—		74		(3,531)		(473)		651		—		112		290
Balance, end of period	$	(29,720)	$	3,559	$	(8,021)	$	461	$	(33,721)	$	(31,080)	$	4,555	$	(7,859)	$	282	$	(34,102)

Related Tax Effects Allocated to Each Component of Other Comprehensive Income (Loss)

The following table represents the related tax effects allocated to each component of other comprehensive income (loss) (in thousands):

	Nine Months Ended September 30, 2020						Nine Months Ended September 30, 2019
	(unaudited)						(unaudited)
	Gross Amount		Tax Effect		Net Amount		Gross Amount		Tax Effect		Net Amount
Foreign currency translation adjustments	$	(2,978)	$	(81)	$	(3,059)	$	(473)	$	273	$	(200)
Foreign currency hedge	(627)		155		(472)		651		(161)		490
Total	$	(3,605)	$	74	$	(3,531)	$	178	$	112	$	290

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SEGMENT AND GEOGRAPHIC DISCLOSURES (Tables)

9 Months Ended

Sep. 30, 2020

Segment Reporting [Abstract]

Segment Data for our Three Operating Segments

Segment data for our three operating segments are as follows (in thousands):

	Three Months Ended September 30,				Nine Months Ended September 30,
	2020		2019		2020		2019
	(unaudited)		(unaudited)		(unaudited)		(unaudited)
Revenues:
IHT	$	96,637	$	126,379	$	284,992	$	392,093
MS	101,738		135,625		299,077		402,048
Quest Integrity	20,718		28,075		61,167		81,366
Total	$	219,093	$	290,079	$	645,236	$	875,507

	Three Months Ended September 30,				Nine Months Ended September 30,
	2020		2019		2020		2019
	(unaudited)		(unaudited)		(unaudited)		(unaudited)
Operating income (loss):
IHT1	$	7,720	$	6,640	$	(179,690)	$	17,858
MS	9,581		15,871		20,502		41,722
Quest Integrity	3,006		7,122		9,801		18,090
Corporate and shared support services	(18,010)		(31,473)		(65,614)		(83,034)
Total	$	2,297	$	(1,840)	$	(215,001)	$	(5,364)

_________________

1    Includes goodwill impairment charge for IHT as discussed in Note 7 that impacted operating income (loss) for the nine months ended September 30, 2020.

	Three Months Ended September 30,				Nine Months Ended September 30,
	2020		2019		2020		2019
	(unaudited)		(unaudited)		(unaudited)		(unaudited)
Capital expenditures1:
IHT	$	290	$	2,588	$	2,174	$	5,639
MS	657		3,795		6,720		8,382
Quest Integrity	1,079		1,038		3,094		3,615
Corporate and shared support services	238		1,845		1,788		7,132
Total	$	2,264	$	9,266	$	13,776	$	24,768

_____________

1    Totals may vary from amounts presented in the condensed consolidated statements of cash flows due to the timing of cash payments.

	Three Months Ended September 30,				Nine Months Ended September 30,
	2020		2019		2020		2019
	(unaudited)		(unaudited)		(unaudited)		(unaudited)
Depreciation and amortization:
IHT	$	3,609	$	4,390	$	11,338	$	13,293
MS	5,491		5,411		16,397		16,343
Quest Integrity	969		814		2,742		2,734
Corporate and shared support services	1,454		1,435		4,232		4,330
Total	$	11,523	$	12,050	$	34,709	$	36,700

Geographic Breakdown of Revenues

A geographic breakdown of our revenues for the three and nine months ended September 30, 2020 and 2019 is as follows (in thousands):

	Three Months Ended September 30,				Nine Months Ended September 30,
	2020		2019		2020		2019
	(unaudited)		(unaudited)		(unaudited)		(unaudited)
Total Revenues: 1
United States	$	147,986	$	204,659	$	463,445	$	641,330
Canada	32,014		37,412		67,658		92,063
Europe	24,673		32,180		76,315		95,558
Other foreign countries	14,420		15,828		37,818		46,556
Total	$	219,093	$	290,079	$	645,236	$	875,507

 ___________

1    Revenues attributable to individual countries/geographic areas are based on the country of domicile of the legal entity that performs the work.

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RESTRUCTURING AND OTHER RELATED CHARGES (Tables)

9 Months Ended

Sep. 30, 2020

Restructuring and Related Activities [Abstract]

Restructuring and Related Costs

Our restructuring and other related charges (credits), net are summarized by program and by segment as follows (in thousands):

	Three Months Ended September 30,				Nine Months Ended September 30,
	2020		2019		2020		2019
	(unaudited)		(unaudited)		(unaudited)		(unaudited)
OneTEAM Program
Severance and related costs
IHT	$	77	$	—	$	922	$	128
MS	242		—		1,926		117
Quest Integrity	—		62		—		62
Corporate and shared support services	—		166		517		129
Subtotal	319		228		3,365		436
Grand Total	$	319	$	228	$	3,365	$	436

Schedule of Accrued Severance Liability

A rollforward of our accrued severance liability associated with the OneTEAM program is presented below (in thousands):

	Nine Months Ended September 30, 2020
	(unaudited)
Balance, beginning of period	$	971
Charges	3,365
Payments	(4,109)
Balance, end of period	$	227

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SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES AND PRACTICES - Additional Information (Details)	3 Months Ended	6 Months Ended	9 Months Ended
	Mar. 31, 2020	Sep. 30, 2020 employee Location country	Sep. 30, 2020 employee segment Location country customer
Accounting Policies [Abstract]
Number of operating segments | segment			3
Number of locations in which company operates (more than) | Location		200	200
Number of countries in which the company operates | country		20	20
Number of employees | employee		5,500	5,500
Significant Accounting Policies [Line Items]
Accounting Standards Update [Extensible List]	us-gaap:AccountingStandardsUpdate201602Member		us-gaap:AccountingStandardsUpdate201613Member
Sales Revenue, Net | Customer Concentration Risk
Significant Accounting Policies [Line Items]
Number of customers accounted for more than specified percentage of consolidated revenues | customer			0
Executive Officer | Minimum
Significant Accounting Policies [Line Items]
Temporary salary reduction (percent)		0.15
Executive Officer | Maximum
Significant Accounting Policies [Line Items]
Temporary salary reduction (percent)		0.20
Board Of Directors
Significant Accounting Policies [Line Items]
Related party, decrease in cash compensation		0.20

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SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES AND PRACTICES - Fair Value Measurements (Details) - USD ($) $ in Millions	Sep. 30, 2020	Dec. 31, 2019
Convertible debt | Significant Other Observable Inputs (Level 2)
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Fair value of our convertible senior notes	$ 196.1	$ 241.7

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SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES AND PRACTICES - Amounts Used In Basic and Diluted Earnings Per Share (Details) - shares shares in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019
Accounting Policies [Abstract]
Weighted-average number of basic shares outstanding (in shares)	30,628	30,300	30,599	30,267
Stock options, stock units and performance awards (in shares)	0	0	0	0
Convertible Senior Notes (in shares)	0	0	0	0
Total shares and dilutive securities (in shares)	30,628	30,300	30,599	30,267

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SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES AND PRACTICES - New Accounting Standards - Effects of Adoption (Details) - USD ($) $ in Thousands	Sep. 30, 2020	Jun. 30, 2020	Mar. 31, 2020	Jan. 01, 2020	Dec. 31, 2019	Sep. 30, 2019	Jun. 30, 2019	Mar. 31, 2019	Dec. 31, 2018
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Adjustment to stockholders' equity	$ 213,500	$ 218,936	$ 227,429		$ 436,670	$ 439,659	$ 447,099	$ 436,217	$ 457,100
Property, plant and equipment, net	173,049				191,951
Other noncurrent assets	11,522				4,426
Accounting Standards Update 2018-15
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Property, plant and equipment, net				$ (4,900)
Other current assets				900
Other noncurrent assets				$ 4,000
Retained Earnings (Deficit)
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Adjustment to stockholders' equity	$ (174,689)	$ (165,616)	$ (152,088)		48,673	$ 55,824	$ 62,881	$ 56,455	81,450
Cumulative Effect, Period of Adoption, Adjustment
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Adjustment to stockholders' equity					(1,034)				(767)
Cumulative Effect, Period of Adoption, Adjustment | Retained Earnings (Deficit)
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Adjustment to stockholders' equity					$ (1,034)				$ (767)

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REVENUE - Disaggregation of Revenue (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020		Sep. 30, 2019
Disaggregation of Revenue [Line Items]
Revenues	$ 219,093	$ 290,079	$ 645,236	[1]	$ 875,507	[1]
Non-Destructive Evaluation and Testing Services
Disaggregation of Revenue [Line Items]
Revenues	98,041	130,523	287,860		394,741
Repair and Maintenance Services
Disaggregation of Revenue [Line Items]
Revenues	101,032	134,196	295,862		397,091
Heat Treating
Disaggregation of Revenue [Line Items]
Revenues	12,888	16,882	38,479		54,845
Other
Disaggregation of Revenue [Line Items]
Revenues	7,132	8,478	23,035		28,830
United States and Canada
Disaggregation of Revenue [Line Items]
Revenues	180,000	242,071	531,103		733,393
Other Countries
Disaggregation of Revenue [Line Items]
Revenues	39,093	48,008	114,133		142,114
IHT
Disaggregation of Revenue [Line Items]
Revenues	96,637	126,379	284,992		392,093
IHT | Non-Destructive Evaluation and Testing Services
Disaggregation of Revenue [Line Items]
Revenues	77,323	102,448	226,693		313,375
IHT | Repair and Maintenance Services
Disaggregation of Revenue [Line Items]
Revenues	0	100	121		598
IHT | Heat Treating
Disaggregation of Revenue [Line Items]
Revenues	12,667	16,500	37,583		52,804
IHT | Other
Disaggregation of Revenue [Line Items]
Revenues	6,647	7,331	20,595		25,316
IHT | United States and Canada
Disaggregation of Revenue [Line Items]
Revenues	94,414	121,772	277,947		379,460
IHT | Other Countries
Disaggregation of Revenue [Line Items]
Revenues	2,223	4,607	7,045		12,633
MS
Disaggregation of Revenue [Line Items]
Revenues	101,738	135,625	299,077		402,048
MS | Non-Destructive Evaluation and Testing Services
Disaggregation of Revenue [Line Items]
Revenues	0	0	0		0
MS | Repair and Maintenance Services
Disaggregation of Revenue [Line Items]
Revenues	101,032	134,096	295,741		396,493
MS | Heat Treating
Disaggregation of Revenue [Line Items]
Revenues	221	382	896		2,041
MS | Other
Disaggregation of Revenue [Line Items]
Revenues	485	1,147	2,440		3,514
MS | United States and Canada
Disaggregation of Revenue [Line Items]
Revenues	73,204	101,929	217,189		296,557
MS | Other Countries
Disaggregation of Revenue [Line Items]
Revenues	28,534	33,696	81,888		105,491
Quest Integrity
Disaggregation of Revenue [Line Items]
Revenues	20,718	28,075	61,167		81,366
Quest Integrity | Non-Destructive Evaluation and Testing Services
Disaggregation of Revenue [Line Items]
Revenues	20,718	28,075	61,167		81,366
Quest Integrity | Repair and Maintenance Services
Disaggregation of Revenue [Line Items]
Revenues	0	0	0		0
Quest Integrity | Heat Treating
Disaggregation of Revenue [Line Items]
Revenues	0	0	0		0
Quest Integrity | Other
Disaggregation of Revenue [Line Items]
Revenues	0	0	0		0
Quest Integrity | United States and Canada
Disaggregation of Revenue [Line Items]
Revenues	12,382	18,370	35,967		57,376
Quest Integrity | Other Countries
Disaggregation of Revenue [Line Items]
Revenues	$ 8,336	$ 9,705	$ 25,200		$ 23,990

[1] Revenues attributable to individual countries/geographic areas are based on the country of domicile of the legal entity that performs the work.

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REVENUE - Contract Balances (Details) - USD ($) $ in Thousands		9 Months Ended
		Sep. 30, 2020	Dec. 31, 2019
Revenue from Contract with Customer [Abstract]
Trade accounts receivable, net	[1]	$ 214,361	$ 245,617
Contract assets	[2]	6,565	4,671
Contract liabilities	[3]	940	$ 1,224
Contract asset, increase from beginning of period		$ 1,900

[1] Includes billed and unbilled amounts, net of allowance for credit losses. See Note 3 for details.

[2] Included in the “Prepaid expenses and other current assets” line on the condensed consolidated balance sheets.

[3] Included in the “Other accrued liabilities” line of the condensed consolidated balance sheets.

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RECEIVABLES (Details) - USD ($) $ in Thousands		Sep. 30, 2020	Dec. 31, 2019
Receivables [Abstract]
Trade accounts receivable		$ 176,583	$ 192,743
Unbilled receivables		47,411	62,864
Allowance for credit losses		(9,633)	(9,990)
Total	[1]	$ 214,361	$ 245,617

[1] Includes billed and unbilled amounts, net of allowance for credit losses. See Note 3 for details.

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RECEIVABLES - Allowance for Credit Losses (Details) - USD ($) $ in Thousands		9 Months Ended
		Sep. 30, 2020	Jan. 01, 2020
Accounts Receivable, Allowance for Credit Loss [Roll Forward]
Balance at beginning of period	[1]	$ (11,400)
Provision for expected credit losses		(1,160)
Write-offs		2,841
Foreign exchange effects		86
Balance at end of period		(9,633)
Allowance for credit loss		$ 9,633
Cumulative Effect, Period of Adoption, Adjustment
Accounts Receivable, Allowance for Credit Loss [Roll Forward]
Allowance for credit loss			$ 1,400

[1] Includes $1.4 million due to the initial adoption of ASC 326 as of January 1, 2020.

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INVENTORY (Details) - USD ($) $ in Thousands	Sep. 30, 2020	Dec. 31, 2019
Inventory Disclosure [Abstract]
Raw materials	$ 7,729	$ 7,555
Work in progress	2,944	2,851
Finished goods	25,688	28,789
Total	$ 36,361	$ 39,195

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PROPERTY, PLANT AND EQUIPMENT - (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019	Dec. 31, 2019
Property, Plant and Equipment [Line Items]
Total	$ 449,539		$ 449,539		$ 447,796
Accumulated depreciation	(276,490)		(276,490)		(255,845)
Property, plant and equipment, net	173,049		173,049		191,951
Assets under finance leases	5,700		5,700		5,600
Accumulated amortization for assets under finance leases	800		800		500
Depreciation expense	7,900	$ 8,400	23,800	$ 25,700
Land
Property, Plant and Equipment [Line Items]
Total	5,763		5,763		6,380
Buildings and leasehold improvements
Property, Plant and Equipment [Line Items]
Total	56,020		56,020		59,177
Machinery and equipment
Property, Plant and Equipment [Line Items]
Total	295,870		295,870		284,020
Furniture and fixtures
Property, Plant and Equipment [Line Items]
Total	10,896		10,896		10,946
Capitalized Enterprise Resource Planning system development costs
Property, Plant and Equipment [Line Items]
Total	45,917		45,917		46,637
Computers and computer software
Property, Plant and Equipment [Line Items]
Total	19,082		19,082		22,906
Vehicles
Property, Plant and Equipment [Line Items]
Total	4,493		4,493		4,642
Construction in progress
Property, Plant and Equipment [Line Items]
Total	$ 11,498		$ 11,498		$ 13,088

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INTANGIBLE ASSETS - Summary of Intangible Assets (Details) - USD ($) $ in Thousands	Sep. 30, 2020	Dec. 31, 2019
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	$ 214,061	$ 213,816
Accumulated Amortization	(107,459)	(96,797)
Net Carrying Amount	106,602	117,019
Customer relationships
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	175,091	174,940
Accumulated Amortization	(73,125)	(63,727)
Net Carrying Amount	101,966	111,213
Non-compete agreements
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	5,466	5,466
Accumulated Amortization	(5,466)	(5,306)
Net Carrying Amount	0	160
Trade names
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	24,792	24,724
Accumulated Amortization	(21,604)	(21,146)
Net Carrying Amount	3,188	3,578
Technology
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	7,858	7,838
Accumulated Amortization	(6,567)	(5,976)
Net Carrying Amount	1,291	1,862
Licenses
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	854	848
Accumulated Amortization	(697)	(642)
Net Carrying Amount	$ 157	$ 206

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INTANGIBLE ASSETS - Additional Information (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019
Goodwill and Intangible Assets Disclosure [Abstract]
Amortization expense of intangible assets	$ 3.6	$ 3.6	$ 10.9	$ 11.0

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GOODWILL AND IMPAIRMENT CHARGES (Details) - USD ($) $ in Thousands	3 Months Ended			9 Months Ended
	Sep. 30, 2020	Mar. 31, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019	Dec. 31, 2019
Goodwill [Line Items]
Goodwill impairment charge	$ 0		$ 0	$ 191,788	$ 0
Goodwill	89,895			89,895		$ 282,006
IHT
Goodwill [Line Items]
Goodwill impairment charge		$ 191,800		191,788
Goodwill	$ 0			$ 0		$ 193,216

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GOODWILL AND IMPAIRMENT CHARGES - Goodwill Rollforward (Details) - USD ($) $ in Thousands	3 Months Ended			9 Months Ended
	Sep. 30, 2020	Mar. 31, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019
Goodwill [Roll Forward]
Balance at beginning of period		$ 282,006		$ 282,006
Acquisitions				496
Foreign currency adjustments				(819)
Goodwill impairment loss	$ 0		$ 0	(191,788)	$ 0
Balance at end of period	89,895			89,895
IHT
Goodwill [Roll Forward]
Balance at beginning of period		193,216		193,216
Acquisitions				0
Foreign currency adjustments				(1,428)
Goodwill impairment loss		(191,800)		(191,788)
Balance at end of period	0			0
MS
Goodwill [Roll Forward]
Balance at beginning of period		55,409		55,409
Acquisitions				0
Foreign currency adjustments				521
Goodwill impairment loss				0
Balance at end of period	55,930			55,930
Quest Integrity
Goodwill [Roll Forward]
Balance at beginning of period		$ 33,381		33,381
Acquisitions				496
Foreign currency adjustments				88
Goodwill impairment loss				0
Balance at end of period	$ 33,965			$ 33,965

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OTHER ACCRUED LIABILITIES (Details) - USD ($) $ in Thousands	Sep. 30, 2020	Dec. 31, 2019
Payables and Accruals [Abstract]
Personnel accruals	$ 35,155	$ 45,934
Insurance accruals	10,802	14,289
Property, sales and other non-income related taxes	7,439	8,593
Accrued commission	1,489	3,299
Accrued interest	2,380	5,015
Other	7,252	9,376
Total	$ 64,517	$ 86,506

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INCOME TAXES (Details) - USD ($) $ in Thousands	3 Months Ended			9 Months Ended
	Sep. 30, 2020	Mar. 31, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019
Income Tax Disclosure [Abstract]
Provision (benefit) for income taxes	$ 2,958		$ (2,546)	$ (15,812)	$ (3,210)
Effective tax rate (benefit) provision	48.40%		(26.50%)	(6.60%)	(11.30%)
CARES ACT tax benefit				$ 7,300
Goodwill impairment loss, non-deductible for tax purposes				30,500
Deferred tax asset, increase (decrease), related to goodwill impairment and net operating loss				25,600
Income Tax Contingency [Line Items]
Impairment loss	$ 0		$ 0	(191,788)	$ 0
IHT
Income Tax Contingency [Line Items]
Impairment loss		$ (191,800)		$ (191,788)

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LONG-TERM DEBT, LETTERS OF CREDIT AND DERIVATIVES - Long-Term Debt Balances (Details) - USD ($) $ in Thousands		Sep. 30, 2020	Dec. 31, 2019
Debt Instrument [Line Items]
Total debt and finance lease obligations		$ 344,195	$ 330,593
Less: current portion of long-term debt and finance lease obligations		5,323	5,294
Total long-term debt and finance lease obligations, less current portion		338,872	325,299
Finance lease obligations		5,207	5,363
Unamortized discount and issuance costs		132	265
Total Credit Facility
Debt Instrument [Line Items]
Total debt and finance lease obligations		132,145	123,611
Convertible debt
Debt Instrument [Line Items]
Total debt and finance lease obligations	[1]	206,843	201,619
Credit Facility revolver | Total Credit Facility
Debt Instrument [Line Items]
Total debt and finance lease obligations		86,028	73,876
Credit Facility term loan | Total Credit Facility
Debt Instrument [Line Items]
Total debt and finance lease obligations	[2]	$ 46,117	$ 49,735

[1] Comprised of principal amount outstanding, less unamortized discount and issuance costs. See Convertible Debt section below for additional information.

[2] Comprised of principal amount outstanding, less unamortized discount and issuance costs of $132 thousand as of September 30, 2020 and $265 thousand as of December 31, 2019.

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LONG-TERM DEBT, LETTERS OF CREDIT AND DERIVATIVES - Credit Facility Narrative (Details)		3 Months Ended	6 Months Ended	9 Months Ended
	Jun. 17, 2020 USD ($)	Jun. 30, 2020 USD ($)	Sep. 30, 2020 USD ($)	Dec. 31, 2020 USD ($)	Sep. 30, 2020 USD ($)	Jun. 30, 2021	Mar. 31, 2021	Dec. 31, 2019 USD ($)	Aug. 30, 2019 USD ($)
Debt Instrument [Line Items]
Percentage of equity interests of material first-tier foreign subsidiaries guaranteed to the line of credit facility			65.00%		65.00%
Senior secured leverage ratio		3.50	3.25		3.25
Debt service coverage ratio			1.00		1.00
Minimum consolidated EBITDA		$ 6,500,000	$ 18,500,000
Commitment fee percentage					0.55%
Cash and cash equivalents			19,611,000		$ 19,611,000			$ 12,175,000
Minimum
Debt Instrument [Line Items]
Commitment fee percentage	0.35%
Maximum
Debt Instrument [Line Items]
Commitment fee percentage	0.55%
Subsequent Event
Debt Instrument [Line Items]
Senior secured leverage ratio				2.75			2.50
Net leverage ratio						4.50	5.50
Debt service coverage ratio				1.25
Minimum consolidated EBITDA				$ 50,500,000
LIBOR
Debt Instrument [Line Items]
Basis spread on variable rate, floor	0.0100
Basis spread on variable rate					4.25%
LIBOR | Minimum
Debt Instrument [Line Items]
Basis spread on variable rate	2.75%
LIBOR | Maximum
Debt Instrument [Line Items]
Basis spread on variable rate	4.25%
Total Credit Facility
Debt Instrument [Line Items]
Unamortized debt issuance costs and debt discount			$ 2,700,000		$ 2,700,000
Senior Secured [Member]
Debt Instrument [Line Items]
Net leverage ratio			2.92		2.92
Credit Facility revolver
Debt Instrument [Line Items]
Borrowing capacity	$ 200,000,000								$ 225,000,000
Standby Letters of Credit
Debt Instrument [Line Items]
Outstanding letters of credit			$ 19,600,000		$ 19,600,000			$ 20,500,000

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LONG-TERM DEBT, LETTERS OF CREDIT AND DERIVATIVES - Convertible Debt Narrative (Details)	9 Months Ended
	Sep. 30, 2020 shares numberOfDay $ / shares	Jul. 31, 2017 USD ($)
Debt Instrument [Line Items]
Debt instrument, convertible, threshold percentage of stock price trigger for redemption	130.00%
Debt instrument, convertible, threshold trading days for redemption | numberOfDay	20
Threshold consecutive trading days for redemption	30 days
Percentage of the maximum number of shares authorized for issuance	40.00%
Percentage of maximum number of shares that would require cash settlement	60.00%
Remaining amortization period of convertible debt	34 months
Convertible debt
Debt Instrument [Line Items]
Principal amount, long-term debt issued | $		$ 230,000,000.0
Interest rate on convertible debt	5.00%	5.00%
Initial conversion rate, convertible debt	46.0829
Initial conversion price, convertible debt (in dollars per share) | $ / shares	$ 21.70
Threshold trading days | numberOfDay	20
Threshold consecutive trading days | numberOfDay	30
Threshold percentage of stock price trigger	130.00%
Number of business days after the specified trading price criteria met that notes may be converted | numberOfDay	5
Consecutive trading days, trading price criteria	5 days
Convertible debt, threshold percentage, product of common stock price and conversion price	98.00%
Number of shares into which debt is convertible (in shares) | shares	10,599,067
Shares outstanding, percentage threshold (more than)	19.99%
Convertible debt, threshold shares, approval of shareholders | shares	5,964,858
Redemption price, percentage (equal to)	100.00%
Convertible debt | Maximum
Debt Instrument [Line Items]
Number of shares into which debt is convertible (in shares) | shares	14,838,703
Number of shares that would require cash settlement | shares	8,873,845

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LONG-TERM DEBT, LETTERS OF CREDIT AND DERIVATIVES - Detail of Convertible Debt Carrying Amount (Details) - USD ($) $ in Thousands		Sep. 30, 2020	Dec. 31, 2019
Debt Instrument [Line Items]
Carrying amount of the equity component, net of issuance costs	[1]	$ 13,912	$ 13,912
Convertible debt
Debt Instrument [Line Items]
Principal		230,000	230,000
Unamortized issuance costs		(3,880)	(4,756)
Unamortized discount		(19,277)	(23,625)
Net carrying amount of the liability component	[2]	$ 206,843	$ 201,619

[1] Relates to the portion of the Notes accounted for under ASC 470-20 (defined below) and is included in the “Additional paid-in capital” line of the condensed consolidated balance sheets.

[2] Included in the “Long-term debt” line of the condensed consolidated balance sheets.

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LONG-TERM DEBT, LETTERS OF CREDIT AND DERIVATIVES - Components of Convertible Debt Interest Expense (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019
Debt Instrument [Line Items]
Amortization of debt discount and issuance costs			$ 6,493	$ 5,691
Interest expense, net	$ 7,757	$ 7,647	21,847	22,658
Convertible debt
Debt Instrument [Line Items]
Coupon interest	2,875	2,875	8,625	8,625
Amortization of debt discount and issuance costs	1,785	1,633	5,224	4,778
Interest expense, net	$ 4,660	$ 4,508	$ 13,849	$ 13,403
Effective interest rate	9.12%	9.12%	9.12%	9.12%

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LONG-TERM DEBT, LETTERS OF CREDIT AND DERIVATIVES - Derivatives and Hedging Narrative (Details) - Sep. 30, 2020 € in Millions, $ in Millions	EUR (€)	USD ($)
Net Investment Hedge
Derivative [Line Items]
Borrowing under credit facility	€ 12.3	$ 14.4

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LONG-TERM DEBT, LETTERS OF CREDIT AND DERIVATIVES - Amounts Recognized in Other Comprehensive Income (Loss), and Reclassified Into Income (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019
Derivative Instruments, Gain (Loss) [Line Items]
Gain (Loss) Recognized in Other Comprehensive Income (Loss)	$ (610)	$ 556	$ (627)	$ 651
Net Investment Hedge
Derivative Instruments, Gain (Loss) [Line Items]
Gain (Loss) Recognized in Other Comprehensive Income (Loss)	(610)	556	(627)	651
Gain (Loss) Reclassified from Other Comprehensive Income (Loss) to Earnings	$ 0	$ 0	$ 0	$ 0

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LONG-TERM DEBT, LETTERS OF CREDIT AND DERIVATIVES - Fair Value Totals and Balance Sheet Classification for Derivatives Designated as Hedges (Details) - USD ($) $ in Thousands	Sep. 30, 2020	Dec. 31, 2019
Long-term debt | Designated as Hedging Instrument | Net Investment Hedge
Derivatives, Fair Value [Line Items]
Fair value liability	$ (3,559)	$ (4,186)

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LEASES - Additional Information (Details)	9 Months Ended
	Sep. 30, 2020
Operating Leased Assets [Line Items]
Options to extend leases (up to)	10 years
Options to terminate leases	1 year
Minimum
Operating Leased Assets [Line Items]
Operating and finance leases, remaining lease term	1 year
Maximum
Operating Leased Assets [Line Items]
Operating and finance leases, remaining lease term	14 years

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LEASES - Components of Lease Expense (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019
Leases [Abstract]
Operating lease costs	$ 6,882	$ 7,659	$ 21,573	$ 23,042
Variable lease costs	1,146	1,774	3,727	4,702
Finance lease costs:
Amortization of right-of-use assets	110	106	328	214
Interest on lease liabilities	80	78	242	251
Total lease costs	$ 8,218	$ 9,617	$ 25,870	$ 28,209

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LEASES - Other Information Related to Leases (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019
Cash paid for amounts included in measurement of lease liabilities
Operating cash flows from operating leases	$ 4,657	$ 6,025	$ 15,797	$ 18,210
Operating cash flows from finance leases	82	85	247	305
Financing cash flows from finance leases	71	62	205	201
Right-of-use assets obtained in exchange for lease obligations
Operating leases	382	3,411	1,969	11,192
Finance leases	$ 3	$ 0	$ 48	$ 290

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LEASES - Amounts Recognized in the Balance Sheet for Leases (Details) - USD ($) $ in Thousands	Sep. 30, 2020	Dec. 31, 2019
Operating Leases:
Operating lease right-of-use assets	$ 62,082	$ 67,048
Current portion of operating lease obligations	16,977	17,100
Operating lease obligations (non-current)	$ 50,598	$ 54,436
Weighted average remaining lease term, operating leases	5 years 7 months 6 days	5 years 8 months 12 days
Weighted average discount rate, operating leases	6.60%	8.30%
Finance Leases:
Property, plant and equipment, net	$ 4,873	$ 5,156
Current portion of long-term debt and finance lease obligations	323	294
Long-term debt and finance lease obligations	$ 4,884	$ 5,069
Weighted average remaining lease term	12 years 7 months 6 days	13 years 3 months 18 days
Weighted average discount rate	6.20%	6.30%

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LEASES - Operating and Finance Leases - Future Minimum Lease Payments (Details) - USD ($) $ in Thousands	Sep. 30, 2020	Dec. 31, 2019
Lessee, Operating Lease, Liability, Payment, Due [Abstract]
2020 (Remainder of the year)	$ 7,308
2021	18,238
2022	13,217
2023	11,392
2024	9,241
Thereafter	21,501
Total future minimum lease payments	80,897
Less: Interest	(13,322)
Present value of lease liabilities	67,575
Finance Lease, Liability, Payment, Due [Abstract]
2020 (Remainder of the year)	202
2021	615
2022	619
2023	555
2024	542
Thereafter	5,105
Total future minimum lease payments	7,638
Less: Interest	(2,431)
Present value of lease liabilities	$ 5,207	$ 5,363

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EMPLOYEE BENEFIT PLANS - Net Periodic Pension Cost (Credit) (Details) - U.K. Plan - Pension Plan - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019
Defined Benefit Plan Disclosure [Line Items]
Interest cost	$ 443	$ 561	$ 1,310	$ 1,740
Expected return on plan assets	(580)	(574)	(1,715)	(1,781)
Amortization of prior service cost	8	8	24	24
Net periodic pension credit	$ (129)	$ (5)	$ (381)	$ (17)

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EMPLOYEE BENEFIT PLANS - Additional Information (Details) - U.K. Plan - Pension Plan $ in Millions	9 Months Ended
	Sep. 30, 2020 USD ($)
Defined Benefit Plan Disclosure [Line Items]
Weighted-average of expected returns on asset investment, percentage	2.90%
Expected contributions for current year	$ 3.8
Total contributions to date	$ 2.9
Equities
Defined Benefit Plan Disclosure [Line Items]
Weighted-average of expected returns on asset investment, percentage	5.30%
Debt Security
Defined Benefit Plan Disclosure [Line Items]
Weighted-average of expected returns on asset investment, percentage	2.10%

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FAIR VALUE MEASUREMENTS - Fair Value of Assets and Liabilities Measured on Recurring Basis (Details) - Fair Value, Measurements, Recurring - Net investment hedge - USD ($) $ in Thousands	Sep. 30, 2020	Dec. 31, 2019
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Net liabilities	$ (3,559)	$ (4,186)
Quoted Prices in Active Markets for Identical Items (Level 1)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Net liabilities	0	0
Significant Other Observable Inputs (Level 2)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Net liabilities	(3,559)	(4,186)
Significant Unobservable Inputs (Level 3)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Net liabilities	$ 0	$ 0

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SHARE-BASED COMPENSATION - Additional Information (Details) $ / shares in Units, $ in Millions		9 Months Ended
	Mar. 15, 2020	Sep. 30, 2020 USD ($) numberOfPerformanceCondition $ / shares shares	Sep. 30, 2019 USD ($)
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Awards outstanding to officers, directors and key employees (in shares) | shares		1,300,000
Total number of shares authorized to be issued under 2018 Equity Incentive Plan (up to) (in shares) | shares		1,200,000
Share-based compensation		$ 4.1	$ 8.7
Unrecognized compensation expense related to share-based compensation		$ 8.0
Remaining weighted-average period		2 years 3 months 18 days
Exercisable stock option shares outstanding (in shares) | shares		53,000
Exercise price of stock options (in dollars per share) | $ / shares		$ 32.55
Weighted-average remaining contractual life of options exercisable		1 year
Range of prices, lower limit (in dollars per share) | $ / shares		$ 21.12
Range of prices, upper limit (in dollars per share) | $ / shares		$ 50.47
Stock and stock units
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Share-based compensation		$ 3.0	4.6
Award vesting period		4 years
Long-term performance stock units
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Share-based compensation		$ 1.1	$ 4.0
Stock Options
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Award contractual term		10 years
2018 and 2019 | Long-term performance stock units
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Performance period		2 years
Award vesting period		2 years
Share-based compensation award, number of performance conditions | numberOfPerformanceCondition		2
2018 and 2019 | Long-term performance stock units | Minimum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Possible payouts		0.00%
2018 and 2019 | Long-term performance stock units | Maximum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Possible payouts		200.00%
2018 | Long-term performance stock units
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vested award performance target level, percentage	100.00%
Award vesting rights, performance metric, percentage	73.00%

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SHARE-BASED COMPENSATION - Summary of Transactions Involving Stock Units and Director Stock Grants (Details) - Stock and stock units shares in Thousands	9 Months Ended
	Sep. 30, 2020 $ / shares shares
Changes during the period:
Stock and stock units, beginning of period (in shares) | shares	784
Granted (in shares) | shares	0
Vested and settled (in shares) | shares	(2)
Forfeited and cancelled (in shares) | shares	(73)
Stock and stock units, end of period (in shares) | shares	709
Changes during the period:
Stock and stock units, beginning of period (in dollars per share) | $ / shares	$ 17.35
Granted (in dollars per share) | $ / shares	0
Vested and settled (in dollars per share) | $ / shares	17.98
Forfeited and cancelled (in dollars per share) | $ / shares	17.21
Stock and stock units, end of period (in dollars per share) | $ / shares	$ 17.36

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SHARE-BASED COMPENSATION - Summary of Transactions Involving Performance Awards (Details) - Long-term performance stock units shares in Thousands	9 Months Ended
	Sep. 30, 2020 $ / shares shares
Performance Units Subject to Market Conditions
Changes during the period:
Stock and stock units, beginning of period (in shares) | shares	489	[1]
Granted (in shares) | shares	0	[1]
Vested and settled (in shares) | shares	(89)	[1]
Forfeited and cancelled (in shares) | shares	(9)	[1]
Stock and stock units, end of period (in shares) | shares	391	[1]
Changes during the period:
Stock and stock units, beginning of period (in dollars per share) | $ / shares	$ 16.49
Granted (in dollars per share) | $ / shares	0
Vested and settled (in dollars per share) | $ / shares	17.54
Forfeited and cancelled (in dollars per share) | $ / shares	25.24
Stock and stock units, end of period (in dollars per share) | $ / shares	$ 16.07
Performance Units Not Subject to Market Conditions
Changes during the period:
Stock and stock units, beginning of period (in shares) | shares	209	[1]
Granted (in shares) | shares	0	[1]
Vested and settled (in shares) | shares	(65)	[1]
Forfeited and cancelled (in shares) | shares	(33)	[1]
Stock and stock units, end of period (in shares) | shares	111	[1]
Changes during the period:
Stock and stock units, beginning of period (in dollars per share) | $ / shares	$ 17.06
Granted (in dollars per share) | $ / shares	0
Vested and settled (in dollars per share) | $ / shares	15.24
Forfeited and cancelled (in dollars per share) | $ / shares	16.05
Stock and stock units, end of period (in dollars per share) | $ / shares	$ 18.42

[1] Performance units with variable payouts are shown at target level of performance.

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ACCUMULATED OTHER COMPREHENSIVE LOSS - Summary of Changes in Accumulated Other Comprehensive Loss Included Within Shareholders' Equity (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019
AOCI Attributable to Parent, Net of Tax [Roll Forward]
Balance, beginning of period			$ 436,670
Other comprehensive income (loss)	$ 2,570	$ (2,398)	(3,605)	$ 178
Tax Provision	(60)	(148)	74	112
Other comprehensive income (loss), net of tax			(3,531)	290
Balance, end of period	213,500		213,500
Total
AOCI Attributable to Parent, Net of Tax [Roll Forward]
Balance, beginning of period			(30,190)	(34,392)
Balance, end of period	(33,721)	(34,102)	(33,721)	(34,102)
Foreign Currency Translation Adjustments
AOCI Attributable to Parent, Net of Tax [Roll Forward]
Balance, beginning of period			(26,742)	(30,607)
Other comprehensive income (loss)			(2,978)	(473)
Tax Provision			(81)	273
Balance, end of period	(29,720)	(31,080)	(29,720)	(31,080)
Foreign Currency Hedge
AOCI Attributable to Parent, Net of Tax [Roll Forward]
Balance, beginning of period			4,186	3,904
Other comprehensive income (loss)			(627)	651
Tax Provision			155	(161)
Balance, end of period	3,559	4,555	3,559	4,555
Defined Benefit Pension Plans
AOCI Attributable to Parent, Net of Tax [Roll Forward]
Balance, beginning of period			(8,021)	(7,859)
Other comprehensive income (loss)			0	0
Balance, end of period	(8,021)	(7,859)	(8,021)	(7,859)
Tax Provision
AOCI Attributable to Parent, Net of Tax [Roll Forward]
Balance, beginning of period			387	170
Tax Provision			74	112
Balance, end of period	$ 461	$ 282	$ 461	$ 282

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ACCUMULATED OTHER COMPREHENSIVE LOSS - Related Tax Effects Allocated to Each Component of Other Comprehensive Income (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019
Accumulated Other Comprehensive Loss [Line Items]
Gross Amount	$ 2,570	$ (2,398)	$ (3,605)	$ 178
Tax (provision) benefit attributable to other comprehensive income (loss)	(60)	(148)	74	112
Other comprehensive income (loss), net of tax	$ 2,510	$ (2,546)	(3,531)	290
Foreign currency translation adjustments
Accumulated Other Comprehensive Loss [Line Items]
Gross Amount			(2,978)	(473)
Tax (provision) benefit attributable to other comprehensive income (loss)			(81)	273
Other comprehensive income (loss), net of tax			(3,059)	(200)
Foreign Currency Hedge
Accumulated Other Comprehensive Loss [Line Items]
Gross Amount			(627)	651
Tax (provision) benefit attributable to other comprehensive income (loss)			155	(161)
Other comprehensive income (loss), net of tax			$ (472)	$ 490

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SEGMENT AND GEOGRAPHIC DISCLOSURES - Additional Information (Details)	9 Months Ended
	Sep. 30, 2020 segment
Segment Reporting [Abstract]
Number of operating segments	3

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SEGMENT AND GEOGRAPHIC DISCLOSURES - Segment Data for our Three Operating Segments (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020		Sep. 30, 2019
Segment Reporting Information [Line Items]
Revenues	$ 219,093	$ 290,079	$ 645,236	[1]	$ 875,507	[1]
Operating income (loss)	2,297	(1,840)	(215,001)		(5,364)
Capital expenditures	2,264	9,266	13,776	[2]	24,768	[2]
Depreciation and amortization	11,523	12,050	34,709		36,700
IHT
Segment Reporting Information [Line Items]
Revenues	96,637	126,379	284,992		392,093
MS
Segment Reporting Information [Line Items]
Revenues	101,738	135,625	299,077		402,048
Quest Integrity
Segment Reporting Information [Line Items]
Revenues	20,718	28,075	61,167		81,366
Operating segments | IHT
Segment Reporting Information [Line Items]
Revenues	96,637	126,379	284,992		392,093
Operating income (loss)	7,720	6,640	(179,690)	[3]	17,858
Capital expenditures	290	2,588	2,174	[2]	5,639	[2]
Depreciation and amortization	3,609	4,390	11,338		13,293
Operating segments | MS
Segment Reporting Information [Line Items]
Revenues	101,738	135,625	299,077		402,048
Operating income (loss)	9,581	15,871	20,502		41,722
Capital expenditures	657	3,795	6,720	[2]	8,382	[2]
Depreciation and amortization	5,491	5,411	16,397		16,343
Operating segments | Quest Integrity
Segment Reporting Information [Line Items]
Revenues	20,718	28,075	61,167		81,366
Operating income (loss)	3,006	7,122	9,801		18,090
Capital expenditures	1,079	1,038	3,094	[2]	3,615	[2]
Depreciation and amortization	969	814	2,742		2,734
Corporate and shared support services
Segment Reporting Information [Line Items]
Operating income (loss)	(18,010)	(31,473)	(65,614)		(83,034)
Capital expenditures	238	1,845	1,788	[2]	7,132	[2]
Depreciation and amortization	$ 1,454	$ 1,435	$ 4,232		$ 4,330

[1] Revenues attributable to individual countries/geographic areas are based on the country of domicile of the legal entity that performs the work.

[2] Totals may vary from amounts presented in the condensed consolidated statements of cash flows due to the timing of cash payments.

[3] Includes goodwill impairment charge for IHT as discussed in Note 7 that impacted operating income (loss) for the nine months ended September 30, 2020.

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SEGMENT AND GEOGRAPHIC DISCLOSURES - Geographic Breakdown of Revenues (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	[1]	Sep. 30, 2019	[1]
Revenues from External Customers [Line Items]
Revenues	$ 219,093	$ 290,079	$ 645,236		$ 875,507
United States
Revenues from External Customers [Line Items]
Revenues	147,986	204,659	463,445		641,330
Canada
Revenues from External Customers [Line Items]
Revenues	32,014	37,412	67,658		92,063
Europe
Revenues from External Customers [Line Items]
Revenues	24,673	32,180	76,315		95,558
Other foreign countries
Revenues from External Customers [Line Items]
Revenues	$ 14,420	$ 15,828	$ 37,818		$ 46,556

[1] Revenues attributable to individual countries/geographic areas are based on the country of domicile of the legal entity that performs the work.

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RESTRUCTURING AND OTHER RELATED CHARGES (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019
Restructuring Cost and Reserve [Line Items]
Restructuring and other related charges, net	$ 319	$ 228	$ 3,365	$ 436
OneTEAM Program
Restructuring Cost and Reserve [Line Items]
Restructuring and other related charges, net	319	228	3,365	436
Professional fees	600	3,800	2,600	9,800
OneTEAM Program | Severance and related costs
Restructuring Cost and Reserve [Line Items]
Restructuring and other related charges, net			3,365
Severance charges incurred cumulatively to date	11,800		11,800
OneTEAM Program | Elimination of employee positions
Restructuring Cost and Reserve [Line Items]
Restructuring and other related charges, net	300		3,400
IHT | OneTEAM Program | Severance and related costs | Operating segments
Restructuring Cost and Reserve [Line Items]
Restructuring and other related charges, net	77	0	922	128
MS | OneTEAM Program | Severance and related costs | Operating segments
Restructuring Cost and Reserve [Line Items]
Restructuring and other related charges, net	242	0	1,926	117
Quest Integrity | OneTEAM Program | Severance and related costs | Operating segments
Restructuring Cost and Reserve [Line Items]
Restructuring and other related charges, net	0	62	0	62
Corporate and shared support services | OneTEAM Program | Severance and related costs | Operating segments
Restructuring Cost and Reserve [Line Items]
Restructuring and other related charges, net	$ 0	$ 166	$ 517	$ 129

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RESTRUCTURING AND OTHER RELATED CHARGES Rollforward of Liability - OneTEAM Program (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019
Restructuring Reserve [Roll Forward]
Charges	$ 319	$ 228	$ 3,365	$ 436
OneTEAM Program
Restructuring Reserve [Roll Forward]
Charges	319	$ 228	3,365	$ 436
Severance and related costs | OneTEAM Program
Restructuring Reserve [Roll Forward]
Balance, beginning of period			971
Charges			3,365
Payments			(4,109)
Balance, end of period	$ 227		$ 227