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Stock-based compensation Stock-based compensation (Details Textual) (USD $)
In Millions, except Share data, unless otherwise specified
12 Months Ended
Dec. 31, 2012
Dec. 31, 2011
Dec. 31, 2010
May 06, 2009
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Number of shares of common stock authorized to be issued under 2009 equity incentive plan       100,000,000
Amount by which the pool of available shares will be reduced for each stock option granted 1 1 1  
The amount of common stock available under the plan for future grants and/or issuances (in shares) 48,000,000      
Description of vesting of restricted stock units and stock options Stock options and RSUs granted on and after April 25, 2011, generally vest in approximately equal amounts on the second, third and fourth anniversaries of the grant date.      
Actual tax benefits realized from tax deductions from option exercises $ 117 $ 14 $ 5  
Number of common shares issued for each performance unit earned 1 1 1  
Stock Options [Member]
       
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Total intrinsic value of stock options exercised during the year 320 47 15  
Expected dividend yield 2.10% 2.00% 0.00%  
Weighted-average risk-free interest rate 1.60% 2.50% 3.20%  
Performance Units [Member]
       
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
The number of shares by which the pool of available shares will be reduced for other types of awards granted 1.9 1.9 1.9  
Period over which the grants of equity instruments vest 3 years 3 years 3 years  
Expected dividend yield 2.20% 0.10% 0.00%  
Weighted-average risk-free interest rate 0.50% 1.20% 1.30%  
Weighted average grant date fair value, granted (in usd per share) $ 78.21 $ 49.50 $ 62.06  
Total fair value of units that vested during the year 100 25 34  
Total unrecognized compensation cost related to nonvested awards 179      
Weighted average number of years over which compensation cost related to nonvested awards is expected to be recognized 1 year      
Units outstanding (in shares) 5,800,000 4,100,000    
Weighted average grant date fair value of units, outstanding $ 65.15 $ 51.92    
Units granted (in shares) 2,900,000      
Units, vested (in shares) 1,200,000      
Weighted average grant date fair value, vested (in usd per share) $ 62.06      
Weighted average grant date fair value, forfeited (in usd per share) $ 62.60      
Units, forfeited (in shares) 400,000      
Restricted Stock Units [Member]
       
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
The number of shares by which the pool of available shares will be reduced for other types of awards granted 1.9 1.9 1.9  
Weighted average grant date fair value, granted (in usd per share) $ 72.99 $ 51.83 $ 58.19  
Total fair value of units that vested during the year 139 176 184  
Units outstanding (in shares) 9,400,000 9,000,000    
Units granted (in shares) 3,900,000      
Units, vested (in shares) 2,800,000      
Weighted average grant date fair value, vested (in usd per share) $ 50.64      
Weighted average grant date fair value, forfeited (in usd per share) $ 58.38      
Units, forfeited (in shares) 700,000      
Stock Option and Restricted Stock Units [Member]
       
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Total unrecognized compensation cost related to nonvested awards $ 388      
Weighted average number of years over which compensation cost related to nonvested awards is expected to be recognized 1 year 8 months 12 days      
Granted Prior to April 25, 2011 [Member] | Stock Options [Member]
       
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Period over which the grants of equity instruments vest   4 years 4 years  
Granted Prior to April 25, 2011 [Member] | Restricted Stock Units [Member]
       
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Period over which the grants of equity instruments vest   4 years 4 years  
Granted on and After April 26, 2010 [Member] | Stock Options [Member]
       
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Expiration period of stock options from date of grant 10 years 10 years 10 years  
Granted Prior to April 26, 2010 [Member] | Stock Options [Member]
       
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Expiration period of stock options from date of grant     7 years  
Granted on April 25, 2011 through April 26, 2012 [Member] | Restricted Stock Units [Member]
       
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Expected dividend yield 2.00%      
Weighted-average risk-free interest rate 1.00%