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Income taxes (Details 2) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2011
Dec. 31, 2010
Dec. 31, 2009
Reconciliation of total gross amounts of unrecognized tax benefits (excluding interest, penalties, foreign tax credits and the federal tax benefit of state taxes related to unrecognized tax benefits)      
Balance at beginning of year $ 920 $ 1,140 $ 1,113
Additions based on tax positions related to the current year 283 305 302
Reductions for tax positions of prior years (7) (110) (215)
Settlements (221) (415) (60)
Balance at end of year $ 975 $ 920 $ 1,140