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Stock-based compensation (Tables)
12 Months Ended
Dec. 31, 2011
Stock-based compensation [Abstract]  
Components of stock-based compensation expense recognized in the Consolidated Statements of Income
                         
    2011     2010     2009  

Stock options

  $ 85     $ 124     $ 115  

Restricted stock units

    188       182       134  

Performance units

    68       47       35  
   

 

 

   

 

 

   

 

 

 

Total stock-based compensation expense, pre-tax

    341       353       284  

Tax benefit from stock-based compensation expense

    (124     (120     (97
   

 

 

   

 

 

   

 

 

 

Total stock-based compensation expense, net of tax

  $ 217     $ 233     $ 187  
   

 

 

   

 

 

   

 

 

 
Weighted average assumptions used and the resulting weighted average grant date fair value of employee stock options
                         
    2011     2010     2009  

Closing price of our common stock on grant date

  $ 54.66     $ 58.32     $ 50.65  

Expected volatility

    23.5%       28.0%       39.6%  

Expected life (in years)

    5.9       6.6       4.6  

Risk-free interest rate

    2.5%       3.2%       2.1%  

Expected dividend yield

    2.0%       0%       0%  

Fair value of stock options granted

  $ 11.39     $ 20.97     $ 18.35  
Stock options information
                                 
    Options
(in millions)
    Weighted-
average
exercise price
    Weighted-
average
remaining
contractual
life (years)
    Aggregate
intrinsic
value
(in millions)
 

Balance unexercised at December 31, 2010

    46.8     $ 58.66                  

Granted

    2.3     $ 54.66                  

Exercised

    (5.0   $ 50.22                  

Expired/forfeited

    (9.9   $ 60.43                  
   

 

 

                         

Balance unexercised at December 31, 2011

    34.2     $ 59.11       3.8     $ 245  
   

 

 

   

 

 

   

 

 

   

 

 

 

Vested or expected to vest at December 31, 2011

    33.8     $ 59.15       3.7     $ 242  
   

 

 

   

 

 

   

 

 

   

 

 

 

Exercisable at December 31, 2011

    23.6     $ 61.49       2.3     $ 135  
   

 

 

   

 

 

   

 

 

   

 

 

 
Restricted stock units Information
                 
    Units
(in millions)
    Weighted-average
grant date
fair value
 

Balance nonvested at December 31, 2010

    9.3     $ 52.67  

Granted

    4.0     $ 51.83  

Vested

    (3.4   $ 52.06  

Forfeited

    (0.9   $ 52.77  
   

 

 

         

Balance nonvested at December 31, 2011

    9.0     $ 52.64  
   

 

 

         
Weighted average assumptions used and the resulting weighted average grant date fair value of performance units
                         
    2011     2010     2009  

Closing price of our common stock on grant date

  $ 51.67     $ 56.90     $ 47.63  

Volatility

    32.8%       34.7%       34.3%  

Risk-free interest rate

    1.2%       1.3%       1.2%  

Expected dividend yield

    0.1%       0%       0%  

Fair value of unit

  $ 49.50     $ 62.06     $ 48.22