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Stockholders' equity (Components of AOCI) (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Increase (Decrease) in AOCI [Roll Forward]    
Balance as of beginning of period $ 9,673 $ 12,500
Foreign currency translation adjustments (52) (13)
Balance as of end of period 9,485 10,832
Foreign currency translation [Member]    
Increase (Decrease) in AOCI [Roll Forward]    
Balance as of beginning of period (718)  
Foreign currency translation adjustments (52)  
Income taxes 0  
Balance as of end of period (770)  
Cash flow hedges [Member]    
Increase (Decrease) in AOCI [Roll Forward]    
Balance as of beginning of period 175  
Unrealized (losses) gains (162)  
Reclassification adjustments to income 84  
Income taxes (17)  
Balance as of end of period 114  
Available-for-sale securities [Member]    
Increase (Decrease) in AOCI [Roll Forward]    
Balance as of beginning of period 22  
Unrealized (losses) gains 8  
Reclassification adjustments to income (33)  
Income taxes (6)  
Balance as of end of period 3  
Other [Member]    
Increase (Decrease) in AOCI [Roll Forward]    
Balance as of beginning of period (7)  
Unrealized (losses) gains 0  
Other (2)  
Balance as of end of period (9)  
AOCI [Member]    
Increase (Decrease) in AOCI [Roll Forward]    
Balance as of beginning of period (528) (769)
Foreign currency translation adjustments (52)  
Unrealized (losses) gains (154)  
Reclassification adjustments to income 51  
Other (2)  
Income taxes 23  
Balance as of end of period $ (662) $ (516)