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Fair value measurement (Details) - USD ($)
Jun. 30, 2018
Mar. 31, 2018
Dec. 31, 2017
Jun. 30, 2017
Mar. 31, 2017
Dec. 31, 2016
Assets:            
Interest-bearing securities $ 28,836,000,000   $ 41,169,000,000      
Equity securities 200,000,000          
Fair Value, Measurements, Recurring [Member]            
Assets:            
Equity securities 200,000,000   149,000,000      
Derivatives:            
Total assets 29,414,000,000   41,604,000,000      
Derivatives:            
Contingent consideration obligations in connection with business combinations 72,000,000   69,000,000      
Total liabilities 699,000,000   554,000,000      
Fair Value, Measurements, Recurring [Member] | Foreign currency contracts [Member]            
Derivatives:            
Foreign currency and cross-currency swap contracts 106,000,000   6,000,000      
Derivatives:            
Foreign currency and cross-currency swap contracts 65,000,000   204,000,000      
Fair Value, Measurements, Recurring [Member] | Cross-currency swap contracts [Member]            
Derivatives:            
Foreign currency and cross-currency swap contracts 272,000,000   270,000,000      
Derivatives:            
Foreign currency and cross-currency swap contracts 296,000,000   220,000,000      
Fair Value, Measurements, Recurring [Member] | Interest rate swap contracts [Member]            
Derivatives:            
Interest rate contracts     10,000,000      
Derivatives:            
Interest rate swap contracts 266,000,000   61,000,000      
Fair Value, Measurements, Recurring [Member] | U.S. Treasury securities [Member]            
Assets:            
Interest-bearing securities 3,391,000,000   8,242,000,000      
Fair Value, Measurements, Recurring [Member] | Other government-related debt securities - U.S. [Member]            
Assets:            
Interest-bearing securities 128,000,000   223,000,000      
Fair Value, Measurements, Recurring [Member] | Other government-related debt securities - Foreign and other [Member]            
Assets:            
Interest-bearing securities 1,390,000,000   2,422,000,000      
Fair Value, Measurements, Recurring [Member] | Corporate debt securities - Financial [Member]            
Assets:            
Interest-bearing securities 3,968,000,000   10,072,000,000      
Fair Value, Measurements, Recurring [Member] | Corporate debt securities - Industrial [Member]            
Assets:            
Interest-bearing securities 3,839,000,000   9,670,000,000      
Fair Value, Measurements, Recurring [Member] | Corporate debt securities - Other [Member]            
Assets:            
Interest-bearing securities 676,000,000   1,390,000,000      
Fair Value, Measurements, Recurring [Member] | Residential mortgage-backed securities [Member]            
Assets:            
Interest-bearing securities 1,579,000,000   2,168,000,000      
Fair Value, Measurements, Recurring [Member] | Other mortgage- and asset-backed securities [Member]            
Assets:            
Interest-bearing securities 652,000,000   2,297,000,000      
Fair Value, Measurements, Recurring [Member] | Money market mutual funds [Member]            
Assets:            
Interest-bearing securities 7,341,000,000   3,245,000,000      
Fair Value, Measurements, Recurring [Member] | Other short-term interest-bearing securities [Member]            
Assets:            
Interest-bearing securities 5,872,000,000   1,440,000,000      
Fair Value, Measurements, Recurring [Member] | Quoted prices in active markets for identical assets (Level 1) [Member]            
Assets:            
Equity securities 200,000,000   149,000,000      
Derivatives:            
Total assets 10,932,000,000   11,636,000,000      
Derivatives:            
Contingent consideration obligations in connection with business combinations 0   0      
Total liabilities 0   0      
Fair Value, Measurements, Recurring [Member] | Quoted prices in active markets for identical assets (Level 1) [Member] | Foreign currency contracts [Member]            
Derivatives:            
Foreign currency and cross-currency swap contracts 0   0      
Derivatives:            
Foreign currency and cross-currency swap contracts 0   0      
Fair Value, Measurements, Recurring [Member] | Quoted prices in active markets for identical assets (Level 1) [Member] | Cross-currency swap contracts [Member]            
Derivatives:            
Foreign currency and cross-currency swap contracts 0   0      
Derivatives:            
Foreign currency and cross-currency swap contracts 0   0      
Fair Value, Measurements, Recurring [Member] | Quoted prices in active markets for identical assets (Level 1) [Member] | Interest rate swap contracts [Member]            
Derivatives:            
Interest rate contracts     0      
Derivatives:            
Interest rate swap contracts 0   0      
Fair Value, Measurements, Recurring [Member] | Quoted prices in active markets for identical assets (Level 1) [Member] | U.S. Treasury securities [Member]            
Assets:            
Interest-bearing securities 3,391,000,000   8,242,000,000      
Fair Value, Measurements, Recurring [Member] | Quoted prices in active markets for identical assets (Level 1) [Member] | Other government-related debt securities - U.S. [Member]            
Assets:            
Interest-bearing securities 0   0      
Fair Value, Measurements, Recurring [Member] | Quoted prices in active markets for identical assets (Level 1) [Member] | Other government-related debt securities - Foreign and other [Member]            
Assets:            
Interest-bearing securities 0   0      
Fair Value, Measurements, Recurring [Member] | Quoted prices in active markets for identical assets (Level 1) [Member] | Corporate debt securities - Financial [Member]            
Assets:            
Interest-bearing securities 0   0      
Fair Value, Measurements, Recurring [Member] | Quoted prices in active markets for identical assets (Level 1) [Member] | Corporate debt securities - Industrial [Member]            
Assets:            
Interest-bearing securities 0   0      
Fair Value, Measurements, Recurring [Member] | Quoted prices in active markets for identical assets (Level 1) [Member] | Corporate debt securities - Other [Member]            
Assets:            
Interest-bearing securities 0   0      
Fair Value, Measurements, Recurring [Member] | Quoted prices in active markets for identical assets (Level 1) [Member] | Residential mortgage-backed securities [Member]            
Assets:            
Interest-bearing securities 0   0      
Fair Value, Measurements, Recurring [Member] | Quoted prices in active markets for identical assets (Level 1) [Member] | Other mortgage- and asset-backed securities [Member]            
Assets:            
Interest-bearing securities 0   0      
Fair Value, Measurements, Recurring [Member] | Quoted prices in active markets for identical assets (Level 1) [Member] | Money market mutual funds [Member]            
Assets:            
Interest-bearing securities 7,341,000,000   3,245,000,000      
Fair Value, Measurements, Recurring [Member] | Quoted prices in active markets for identical assets (Level 1) [Member] | Other short-term interest-bearing securities [Member]            
Assets:            
Interest-bearing securities 0   0      
Fair Value, Measurements, Recurring [Member] | Significant other observable inputs (Level 2) [Member]            
Assets:            
Equity securities 0   0      
Derivatives:            
Total assets 18,482,000,000   29,968,000,000      
Derivatives:            
Contingent consideration obligations in connection with business combinations 0   0      
Total liabilities 627,000,000   485,000,000      
Fair Value, Measurements, Recurring [Member] | Significant other observable inputs (Level 2) [Member] | Foreign currency contracts [Member]            
Derivatives:            
Foreign currency and cross-currency swap contracts 106,000,000   6,000,000      
Derivatives:            
Foreign currency and cross-currency swap contracts 65,000,000   204,000,000      
Fair Value, Measurements, Recurring [Member] | Significant other observable inputs (Level 2) [Member] | Cross-currency swap contracts [Member]            
Derivatives:            
Foreign currency and cross-currency swap contracts 272,000,000   270,000,000      
Derivatives:            
Foreign currency and cross-currency swap contracts 296,000,000   220,000,000      
Fair Value, Measurements, Recurring [Member] | Significant other observable inputs (Level 2) [Member] | Interest rate swap contracts [Member]            
Derivatives:            
Interest rate contracts     10,000,000      
Derivatives:            
Interest rate swap contracts 266,000,000   61,000,000      
Fair Value, Measurements, Recurring [Member] | Significant other observable inputs (Level 2) [Member] | U.S. Treasury securities [Member]            
Assets:            
Interest-bearing securities 0   0      
Fair Value, Measurements, Recurring [Member] | Significant other observable inputs (Level 2) [Member] | Other government-related debt securities - U.S. [Member]            
Assets:            
Interest-bearing securities 128,000,000   223,000,000      
Fair Value, Measurements, Recurring [Member] | Significant other observable inputs (Level 2) [Member] | Other government-related debt securities - Foreign and other [Member]            
Assets:            
Interest-bearing securities 1,390,000,000   2,422,000,000      
Fair Value, Measurements, Recurring [Member] | Significant other observable inputs (Level 2) [Member] | Corporate debt securities - Financial [Member]            
Assets:            
Interest-bearing securities 3,968,000,000   10,072,000,000      
Fair Value, Measurements, Recurring [Member] | Significant other observable inputs (Level 2) [Member] | Corporate debt securities - Industrial [Member]            
Assets:            
Interest-bearing securities 3,839,000,000   9,670,000,000      
Fair Value, Measurements, Recurring [Member] | Significant other observable inputs (Level 2) [Member] | Corporate debt securities - Other [Member]            
Assets:            
Interest-bearing securities 676,000,000   1,390,000,000      
Fair Value, Measurements, Recurring [Member] | Significant other observable inputs (Level 2) [Member] | Residential mortgage-backed securities [Member]            
Assets:            
Interest-bearing securities 1,579,000,000   2,168,000,000      
Fair Value, Measurements, Recurring [Member] | Significant other observable inputs (Level 2) [Member] | Other mortgage- and asset-backed securities [Member]            
Assets:            
Interest-bearing securities 652,000,000   2,297,000,000      
Fair Value, Measurements, Recurring [Member] | Significant other observable inputs (Level 2) [Member] | Money market mutual funds [Member]            
Assets:            
Interest-bearing securities 0   0      
Fair Value, Measurements, Recurring [Member] | Significant other observable inputs (Level 2) [Member] | Other short-term interest-bearing securities [Member]            
Assets:            
Interest-bearing securities 5,872,000,000   1,440,000,000      
Fair Value, Measurements, Recurring [Member] | Significant unobservable inputs (Level 3) [Member]            
Assets:            
Equity securities 0   0      
Derivatives:            
Total assets 0   0      
Derivatives:            
Contingent consideration obligations in connection with business combinations 72,000,000 $ 110,000,000 69,000,000 $ 182,000,000 $ 184,000,000 $ 179,000,000
Total liabilities 72,000,000   69,000,000      
Fair Value, Measurements, Recurring [Member] | Significant unobservable inputs (Level 3) [Member] | Foreign currency contracts [Member]            
Derivatives:            
Foreign currency and cross-currency swap contracts 0   0      
Derivatives:            
Foreign currency and cross-currency swap contracts 0   0      
Fair Value, Measurements, Recurring [Member] | Significant unobservable inputs (Level 3) [Member] | Cross-currency swap contracts [Member]            
Derivatives:            
Foreign currency and cross-currency swap contracts 0   0      
Derivatives:            
Foreign currency and cross-currency swap contracts 0   0      
Fair Value, Measurements, Recurring [Member] | Significant unobservable inputs (Level 3) [Member] | Interest rate swap contracts [Member]            
Derivatives:            
Interest rate contracts     0      
Derivatives:            
Interest rate swap contracts 0   0      
Fair Value, Measurements, Recurring [Member] | Significant unobservable inputs (Level 3) [Member] | U.S. Treasury securities [Member]            
Assets:            
Interest-bearing securities 0   0      
Fair Value, Measurements, Recurring [Member] | Significant unobservable inputs (Level 3) [Member] | Other government-related debt securities - U.S. [Member]            
Assets:            
Interest-bearing securities 0   0      
Fair Value, Measurements, Recurring [Member] | Significant unobservable inputs (Level 3) [Member] | Other government-related debt securities - Foreign and other [Member]            
Assets:            
Interest-bearing securities 0   0      
Fair Value, Measurements, Recurring [Member] | Significant unobservable inputs (Level 3) [Member] | Corporate debt securities - Financial [Member]            
Assets:            
Interest-bearing securities 0   0      
Fair Value, Measurements, Recurring [Member] | Significant unobservable inputs (Level 3) [Member] | Corporate debt securities - Industrial [Member]            
Assets:            
Interest-bearing securities 0   0      
Fair Value, Measurements, Recurring [Member] | Significant unobservable inputs (Level 3) [Member] | Corporate debt securities - Other [Member]            
Assets:            
Interest-bearing securities 0   0      
Fair Value, Measurements, Recurring [Member] | Significant unobservable inputs (Level 3) [Member] | Residential mortgage-backed securities [Member]            
Assets:            
Interest-bearing securities 0   0      
Fair Value, Measurements, Recurring [Member] | Significant unobservable inputs (Level 3) [Member] | Other mortgage- and asset-backed securities [Member]            
Assets:            
Interest-bearing securities 0   0      
Fair Value, Measurements, Recurring [Member] | Significant unobservable inputs (Level 3) [Member] | Money market mutual funds [Member]            
Assets:            
Interest-bearing securities 0   0      
Fair Value, Measurements, Recurring [Member] | Significant unobservable inputs (Level 3) [Member] | Other short-term interest-bearing securities [Member]            
Assets:            
Interest-bearing securities $ 0   $ 0