Segment information (Revenues by Geographic Information) (Details) - USD ($) $ in Millions	12 Months Ended
Dec. 31, 2017	Dec. 31, 2016	Dec. 31, 2015
Geographical Information With Respect To Revenues [Abstract]
Revenues	$ 22,849	$ 22,991	$ 21,662
United States [Member]
Geographical Information With Respect To Revenues [Abstract]
Revenues	18,029	18,326	17,167
Rest of the world (ROW) [Member]
Geographical Information With Respect To Revenues [Abstract]
Revenues	$ 4,820	$ 4,665	$ 4,495

Amount of revenue recognized from goods sold, services rendered, insurance premiums, or other activities that constitute an earning process. Includes, but is not limited to, investment and interest income before deduction of interest expense when recognized as a component of revenue, and sales and trading gain (loss).

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 225
-SubTopic 10
-Section S99
-Paragraph 2
-Subparagraph (SX 210.5-03.1)
-URI http://asc.fasb.org/extlink&oid=63488584&loc=d3e20235-122688

Name:	us-gaap_Revenues
Namespace Prefix:	us-gaap_
Data Type:	xbrli:monetaryItemType
Balance Type:	credit
Period Type:	duration