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Income taxes (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2017
Jun. 30, 2016
Jun. 30, 2017
Jun. 30, 2016
Income Tax Disclosure [Abstract]        
Effective income tax rate 15.40% 15.20% 15.60% 15.50%
Puerto Rico Excise Tax Rate [Line Items]        
Significant change in unrecognized tax benefits is reasonably possible, amount of unrecorded benefit $ 110   $ 225  
Unrecognized Tax Benefits, decrease resulting from settlements with taxing authorities $ 65      
PUERTO RICO        
Puerto Rico Excise Tax Rate [Line Items]        
Excise tax rate, current     4.00%