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Stock-based compensation (Details 3) (Stock Options [Member], USD $)
In Millions, except Per Share data, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Stock Options [Member]
 
Stock Options [Roll Forward]  
Stock options unexercised, beginning balance (in shares) 12.3
Stock options, granted (in shares) 0.1
Stock options, exercised (in shares) (4.7)
Stock options, expired/forfeited (in shares) (0.3)
Stock options unexercised, ending balance (in shares) 7.4
Stock Options, Weighted Average Exercise Price [Roll Forward]  
Weighted-average exercise price, unexercised beginning balance (in usd per share) $ 56.09
Weighted-average exercise price, granted (in usd per share) $ 85.59
Weighted-average exercise price, exercised (in usd per share) $ 58.05
Weighted-average exercise price, expired/forfeited (in usd per share) $ 56.93
Weighted-average exercise price, unexercised ending balance (in usd per share) $ 54.91
Stock options information [Abstract]  
Vested or expected to vest (in shares) 7.3
Exercisable (in shares) 4.8
Weighted-average exercise price, vested or expected to vest (in usd per share) $ 54.91
Weighted-average exercise price, exercisable (in usd per share) $ 53.95
Weighted-average remaining contractual life (years), unexercised 4 years 9 months 18 days
Weighted-average remaining contractual life (years), vested or expected to vest 4 years 9 months 18 days
Weighted-average remaining contractual life (years), exercisable 3 years 8 months 12 days
Aggregate intrinsic value, unexercised $ 436
Aggregate intrinsic value, vested or expected to vest 434
Aggregate intrinsic value, exercisable $ 291