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Credit Quality of Residential Real Estate Mortgages and HELOCs by Reviewing FICO Scores at Origination, Current FICO Scores, Loan-To-Value Ratio (Detail) (USD $)
In Millions, unless otherwise specified
Sep. 30, 2012
Dec. 31, 2011
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients $ 10,159 [1] $ 9,866 [1]
Residential real estate mortgages, originated and purchased first mortgages
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 5,817  
Residential real estate mortgages, originated and purchased first mortgages | Year of origination Pre 2008
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 489  
Residential real estate mortgages, originated and purchased first mortgages | Year of origination 2008
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 430  
Residential real estate mortgages, originated and purchased first mortgages | Year of origination 2009
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 354  
Residential real estate mortgages, originated and purchased first mortgages | Year of origination 2010
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 1,128  
Residential real estate mortgages, originated and purchased first mortgages | Year of origination 2011
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 1,606  
Residential real estate mortgages, originated and purchased first mortgages | Year of origination 2012
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 1,810  
Residential real estate mortgages, originated and purchased first mortgages | Origination FICO Score Below 620
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 10  
Residential real estate mortgages, originated and purchased first mortgages | Origination FICO Score 620 Through 679
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 96  
Residential real estate mortgages, originated and purchased first mortgages | Origination FICO Score 680 Through 739
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 1,061  
Residential real estate mortgages, originated and purchased first mortgages | Origination FICO Score 740 And Above
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 4,650  
Residential real estate mortgages, originated and purchased first mortgages | Updated FICO Score Below 620
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 56  
Residential real estate mortgages, originated and purchased first mortgages | Updated FICO Score 620 Through 679
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 163  
Residential real estate mortgages, originated and purchased first mortgages | Updated FICO Score 680 Through 739
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 862  
Residential real estate mortgages, originated and purchased first mortgages | Updated FICO Score 740 And Above
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 4,736  
Residential real estate mortgages, originated and purchased first mortgages | Origination Loan To Value Ratio 70 Percent And Below
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 3,807  
Residential real estate mortgages, originated and purchased first mortgages | Origination Loan to Value Ratio Greater Than 70 Percent Through 90 Percent
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 1,994  
Residential real estate mortgages, originated and purchased first mortgages | Origination Loan to Value Ratio Greater Than 90 Percent Through 100 Percent
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 16  
Residential real estate mortgages, other purchased first mortgages
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 165  
Residential real estate mortgages, other purchased first mortgages | Year of origination Pre 2008
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 57  
Residential real estate mortgages, other purchased first mortgages | Year of origination 2008
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 6  
Residential real estate mortgages, other purchased first mortgages | Year of origination 2009
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 6  
Residential real estate mortgages, other purchased first mortgages | Year of origination 2010
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 14  
Residential real estate mortgages, other purchased first mortgages | Year of origination 2011
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 62  
Residential real estate mortgages, other purchased first mortgages | Year of origination 2012
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 20  
Residential real estate mortgages, other purchased first mortgages | Origination FICO Score Below 620
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 1  
Residential real estate mortgages, other purchased first mortgages | Origination FICO Score 620 Through 679
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 18  
Residential real estate mortgages, other purchased first mortgages | Origination FICO Score 680 Through 739
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 40  
Residential real estate mortgages, other purchased first mortgages | Origination FICO Score 740 And Above
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 106  
Residential real estate mortgages, other purchased first mortgages | Updated FICO Score Below 620
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 6  
Residential real estate mortgages, other purchased first mortgages | Updated FICO Score 620 Through 679
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 11  
Residential real estate mortgages, other purchased first mortgages | Updated FICO Score 680 Through 739
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 39  
Residential real estate mortgages, other purchased first mortgages | Updated FICO Score 740 And Above
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 109  
Residential real estate mortgages, other purchased first mortgages | Origination Loan To Value Ratio 70 Percent And Below
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 103  
Residential real estate mortgages, other purchased first mortgages | Origination Loan to Value Ratio Greater Than 70 Percent Through 90 Percent
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 55  
Residential real estate mortgages, other purchased first mortgages | Origination Loan to Value Ratio Greater Than 90 Percent Through 100 Percent
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 7  
Residential real estate mortgages
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 5,982 5,596
Weighted Average Updated FICO 769 768
Percent of Loans that are 90+ Days Past Due and Less than 90 Days Past Due but on Nonaccrual Status 0.39% 0.50%
Residential real estate mortgages | Year of origination Pre 2008
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 546 629
Residential real estate mortgages | Year of origination 2008
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 436 546
Residential real estate mortgages | Year of origination 2009
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 360 563
Residential real estate mortgages | Year of origination 2010
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 1,142 1,774
Residential real estate mortgages | Year of origination 2011
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 1,668 2,084
Residential real estate mortgages | Year of origination 2012
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 1,830  
Residential real estate mortgages | Origination FICO Score Below 620
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 11 11
Residential real estate mortgages | Origination FICO Score 620 Through 679
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 114 127
Residential real estate mortgages | Origination FICO Score 680 Through 739
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 1,101 1,073
Residential real estate mortgages | Origination FICO Score 740 And Above
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 4,756 4,385
Residential real estate mortgages | Updated FICO Score Below 620
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 62 62
Residential real estate mortgages | Updated FICO Score 620 Through 679
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 174 173
Residential real estate mortgages | Updated FICO Score 680 Through 739
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 901 875
Residential real estate mortgages | Updated FICO Score 740 And Above
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 4,845 4,486
Residential real estate mortgages | Origination Loan To Value Ratio 70 Percent And Below
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 3,910 3,598
Residential real estate mortgages | Origination Loan to Value Ratio Greater Than 70 Percent Through 90 Percent
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 2,049 1,964
Residential real estate mortgages | Origination Loan to Value Ratio Greater Than 90 Percent Through 100 Percent
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 23 34
Residential real estate mortgages | Estimated Current LTV 70 Percent And Below
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 4,024 3,200
Weighted Average Updated FICO 774 773
Percent of Loans that are 90+ Days Past Due and Less than 90 Days Past Due but on Nonaccrual Status 0.26% 0.27%
Residential real estate mortgages | Estimated Current LTV Greater Than 70% through 90%
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 1,557 1,764
Weighted Average Updated FICO 764 766
Percent of Loans that are 90+ Days Past Due and Less than 90 Days Past Due but on Nonaccrual Status 0.41% 0.41%
Residential real estate mortgages | Estimated Current LTV Greater Than 90% through 100%
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 171 241
Weighted Average Updated FICO 748 758
Percent of Loans that are 90+ Days Past Due and Less than 90 Days Past Due but on Nonaccrual Status 1.31% 1.33%
Residential real estate mortgages | Estimated Current LTV Greater Than 100%
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 230 391
Weighted Average Updated FICO 748 748
Percent of Loans that are 90+ Days Past Due and Less than 90 Days Past Due but on Nonaccrual Status 1.96% 2.34%
Home equity lines of credit
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 3,346 3,509
Weighted Average Updated FICO 769 769
Utilization Rate 42.00% [2] 43.00% [2]
Percent of Loans that are 90+ Days Past Due and Less than 90 Days Past Due but on Nonaccrual Status 0.26% 0.25%
Home equity lines of credit | Year of origination Pre 2008
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 1,220 1,306
Home equity lines of credit | Year of origination 2008
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 1,180 1,262
Home equity lines of credit | Year of origination 2009
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 362 412
Home equity lines of credit | Year of origination 2010
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 270 311
Home equity lines of credit | Year of origination 2011
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 214 218
Home equity lines of credit | Year of origination 2012
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 100  
Home equity lines of credit | Origination FICO Score 620 Through 679
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 24 24
Home equity lines of credit | Origination FICO Score 680 Through 739
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 643 667
Home equity lines of credit | Origination FICO Score 740 And Above
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 2,679 2,818
Home equity lines of credit | Updated FICO Score Below 620
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 47 49
Home equity lines of credit | Updated FICO Score 620 Through 679
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 111 112
Home equity lines of credit | Updated FICO Score 680 Through 739
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 505 520
Home equity lines of credit | Updated FICO Score 740 And Above
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 2,683 2,828
Home equity lines of credit | Origination Loan To Value Ratio 70 Percent And Below
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 2,263 2,378
Home equity lines of credit | Origination Loan to Value Ratio Greater Than 70 Percent Through 90 Percent
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 1,056 1,091
Home equity lines of credit | Origination Loan to Value Ratio Greater Than 90 Percent Through 100 Percent
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 27 40
Home equity lines of credit | Estimated Current LTV 70 Percent And Below
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 1,704 1,561
Weighted Average Updated FICO 775 774
Utilization Rate 37.00% [2] 37.00% [2]
Percent of Loans that are 90+ Days Past Due and Less than 90 Days Past Due but on Nonaccrual Status 0.07% 0.09%
Home equity lines of credit | Estimated Current LTV Greater Than 70% through 90%
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 1,013 1,099
Weighted Average Updated FICO 767 769
Utilization Rate 47.00% [2] 46.00% [2]
Percent of Loans that are 90+ Days Past Due and Less than 90 Days Past Due but on Nonaccrual Status 0.33% 0.26%
Home equity lines of credit | Estimated Current LTV Greater Than 90% through 100%
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 265 328
Weighted Average Updated FICO 762 765
Utilization Rate 54.00% [2] 54.00% [2]
Percent of Loans that are 90+ Days Past Due and Less than 90 Days Past Due but on Nonaccrual Status 0.40% 0.16%
Home equity lines of credit | Estimated Current LTV Greater Than 100%
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 364 521
Weighted Average Updated FICO 754 755
Utilization Rate 61.00% [2] 58.00% [2]
Percent of Loans that are 90+ Days Past Due and Less than 90 Days Past Due but on Nonaccrual Status 0.83% 0.75%
Residential real estate mortgages, originated first mortgages
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients   5,437
Residential real estate mortgages, originated first mortgages | Year of origination Pre 2008
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients   569
Residential real estate mortgages, originated first mortgages | Year of origination 2008
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients   538
Residential real estate mortgages, originated first mortgages | Year of origination 2009
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients   553
Residential real estate mortgages, originated first mortgages | Year of origination 2010
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients   1,757
Residential real estate mortgages, originated first mortgages | Year of origination 2011
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients   2,020
Residential real estate mortgages, originated first mortgages | Origination FICO Score Below 620
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients   9
Residential real estate mortgages, originated first mortgages | Origination FICO Score 620 Through 679
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients   108
Residential real estate mortgages, originated first mortgages | Origination FICO Score 680 Through 739
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients   1,030
Residential real estate mortgages, originated first mortgages | Origination FICO Score 740 And Above
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients   4,290
Residential real estate mortgages, originated first mortgages | Updated FICO Score Below 620
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients   55
Residential real estate mortgages, originated first mortgages | Updated FICO Score 620 Through 679
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients   162
Residential real estate mortgages, originated first mortgages | Updated FICO Score 680 Through 739
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients   831
Residential real estate mortgages, originated first mortgages | Updated FICO Score 740 And Above
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients   4,389
Residential real estate mortgages, originated first mortgages | Origination Loan To Value Ratio 70 Percent And Below
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients   3,507
Residential real estate mortgages, originated first mortgages | Origination Loan to Value Ratio Greater Than 70 Percent Through 90 Percent
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients   1,904
Residential real estate mortgages, originated first mortgages | Origination Loan to Value Ratio Greater Than 90 Percent Through 100 Percent
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients   26
Residential real estate mortgages, purchased first mortgages
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients   159
Residential real estate mortgages, purchased first mortgages | Year of origination Pre 2008
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients   60
Residential real estate mortgages, purchased first mortgages | Year of origination 2008
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients   8
Residential real estate mortgages, purchased first mortgages | Year of origination 2009
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients   10
Residential real estate mortgages, purchased first mortgages | Year of origination 2010
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients   17
Residential real estate mortgages, purchased first mortgages | Year of origination 2011
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients   64
Residential real estate mortgages, purchased first mortgages | Origination FICO Score Below 620
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients   2
Residential real estate mortgages, purchased first mortgages | Origination FICO Score 620 Through 679
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients   19
Residential real estate mortgages, purchased first mortgages | Origination FICO Score 680 Through 739
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients   43
Residential real estate mortgages, purchased first mortgages | Origination FICO Score 740 And Above
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients   95
Residential real estate mortgages, purchased first mortgages | Updated FICO Score Below 620
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients   7
Residential real estate mortgages, purchased first mortgages | Updated FICO Score 620 Through 679
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients   11
Residential real estate mortgages, purchased first mortgages | Updated FICO Score 680 Through 739
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients   44
Residential real estate mortgages, purchased first mortgages | Updated FICO Score 740 And Above
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients   97
Residential real estate mortgages, purchased first mortgages | Origination Loan To Value Ratio 70 Percent And Below
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients   91
Residential real estate mortgages, purchased first mortgages | Origination Loan to Value Ratio Greater Than 70 Percent Through 90 Percent
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients   60
Residential real estate mortgages, purchased first mortgages | Origination Loan to Value Ratio Greater Than 90 Percent Through 100 Percent
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients   $ 8
[1] All loans are evaluated for impairment by loan segment.
[2] The Utilization Rate is calculated using the outstanding HELOC balance divided by the associated total line of credit.