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Credit Quality of Residential Real Estate Mortgages and HELOCs by Reviewing FICO Scores at Origination, Current FICO Scores, Loan-To-Value Ratio (Detail) (USD $)
In Millions
Sep. 30, 2011
Dec. 31, 2010
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients$ 9,753[1]$ 8,778[1]
Residential real estate mortgages, originated first mortgages
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients5,355[2]4,588[3]
Residential real estate mortgages, originated first mortgages | Year of origination Pre 2007
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients303352
Residential real estate mortgages, originated first mortgages | Year of origination 2007
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients303384
Residential real estate mortgages, originated first mortgages | Year of origination 2008
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients574728
Residential real estate mortgages, originated first mortgages | Year of origination 2009
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients644884
Residential real estate mortgages, originated first mortgages | Year of origination 2010
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients1,9572,240
Residential real estate mortgages, originated first mortgages | Year of origination 2011
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients1,574 
Residential real estate mortgages, originated first mortgages | Origination FICO Score Below 620
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients109
Residential real estate mortgages, originated first mortgages | Origination FICO Score 620 Through 679
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients115115
Residential real estate mortgages, originated first mortgages | Origination FICO Score 680 Through 739
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients1,030907
Residential real estate mortgages, originated first mortgages | Origination FICO Score 740 And Above
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients4,2003,557
Residential real estate mortgages, originated first mortgages | Updated FICO Score Below 620
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients5963
Residential real estate mortgages, originated first mortgages | Updated FICO Score 620 Through 679
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients158147
Residential real estate mortgages, originated first mortgages | Updated FICO Score 680 Through 739
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients798730
Residential real estate mortgages, originated first mortgages | Updated FICO Score 740 And Above
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients4,3403,648
Residential real estate mortgages, originated first mortgages | Origination Loan To Value Ratio 70 Percent And Below
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients3,435[2]2,911[3]
Residential real estate mortgages, originated first mortgages | Origination Loan to Value Ratio 71 Percent Through 89 Percent
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients1,893[2]1,659[3]
Residential real estate mortgages, originated first mortgages | Origination Loan to Value Ratio 90 Percent And Above
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients27[2]18[3]
Residential real estate mortgages, purchased first mortgages
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients150[2]107[3]
Residential real estate mortgages, purchased first mortgages | Year of origination Pre 2007
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients5358
Residential real estate mortgages, purchased first mortgages | Year of origination 2007
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients89
Residential real estate mortgages, purchased first mortgages | Year of origination 2008
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients78
Residential real estate mortgages, purchased first mortgages | Year of origination 2009
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients1112
Residential real estate mortgages, purchased first mortgages | Year of origination 2010
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients1920
Residential real estate mortgages, purchased first mortgages | Year of origination 2011
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients52 
Residential real estate mortgages, purchased first mortgages | Origination FICO Score Below 620
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients22
Residential real estate mortgages, purchased first mortgages | Origination FICO Score 620 Through 679
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients1915
Residential real estate mortgages, purchased first mortgages | Origination FICO Score 680 Through 739
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients4233
Residential real estate mortgages, purchased first mortgages | Origination FICO Score 740 And Above
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients8757
Residential real estate mortgages, purchased first mortgages | Updated FICO Score Below 620
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients89
Residential real estate mortgages, purchased first mortgages | Updated FICO Score 620 Through 679
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients108
Residential real estate mortgages, purchased first mortgages | Updated FICO Score 680 Through 739
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients3829
Residential real estate mortgages, purchased first mortgages | Updated FICO Score 740 And Above
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients9461
Residential real estate mortgages, purchased first mortgages | Origination Loan To Value Ratio 70 Percent And Below
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients83[2]55[3]
Residential real estate mortgages, purchased first mortgages | Origination Loan to Value Ratio 71 Percent Through 89 Percent
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients59[2]51[3]
Residential real estate mortgages, purchased first mortgages | Origination Loan to Value Ratio 90 Percent And Above
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients8[2]1[3]
Residential real estate mortgages
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients5,505[2]4,695[3]
Residential real estate mortgages | Year of origination Pre 2007
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients356410
Residential real estate mortgages | Year of origination 2007
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients311393
Residential real estate mortgages | Year of origination 2008
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients581736
Residential real estate mortgages | Year of origination 2009
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients655896
Residential real estate mortgages | Year of origination 2010
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients1,9762,260
Residential real estate mortgages | Year of origination 2011
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients1,626 
Residential real estate mortgages | Origination FICO Score Below 620
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients1211
Residential real estate mortgages | Origination FICO Score 620 Through 679
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients134130
Residential real estate mortgages | Origination FICO Score 680 Through 739
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients1,072940
Residential real estate mortgages | Origination FICO Score 740 And Above
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients4,2873,614
Residential real estate mortgages | Updated FICO Score Below 620
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients6772
Residential real estate mortgages | Updated FICO Score 620 Through 679
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients168155
Residential real estate mortgages | Updated FICO Score 680 Through 739
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients836759
Residential real estate mortgages | Updated FICO Score 740 And Above
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients4,4343,709
Residential real estate mortgages | Origination Loan To Value Ratio 70 Percent And Below
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients3,518[2]2,966[3]
Residential real estate mortgages | Origination Loan to Value Ratio 71 Percent Through 89 Percent
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients1,952[2]1,710[3]
Residential real estate mortgages | Origination Loan to Value Ratio 90 Percent And Above
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients35[2]19[3]
Home equity lines of credit
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients3,527[2]3,500[3]
Home equity lines of credit | Year of origination Pre 2007
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients1,0911,132
Home equity lines of credit | Year of origination 2007
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients236245
Home equity lines of credit | Year of origination 2008
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients1,2851,345
Home equity lines of credit | Year of origination 2009
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients430466
Home equity lines of credit | Year of origination 2010
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients315312
Home equity lines of credit | Year of origination 2011
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients170 
Home equity lines of credit | Origination FICO Score 620 Through 679
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients2426
Home equity lines of credit | Origination FICO Score 680 Through 739
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients672677
Home equity lines of credit | Origination FICO Score 740 And Above
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients2,8312,797
Home equity lines of credit | Updated FICO Score Below 620
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients4849
Home equity lines of credit | Updated FICO Score 620 Through 679
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients10099
Home equity lines of credit | Updated FICO Score 680 Through 739
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients493499
Home equity lines of credit | Updated FICO Score 740 And Above
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients2,8862,853
Home equity lines of credit | Origination Loan To Value Ratio 70 Percent And Below
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients2,387[2]2,375[3]
Home equity lines of credit | Origination Loan to Value Ratio 71 Percent Through 89 Percent
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients1,099[2]1,092[3]
Home equity lines of credit | Origination Loan to Value Ratio 90 Percent And Above
  
Financing Receivable, Recorded Investment [Line Items]  
Loans to banking clients$ 41[2]$ 33[3]
[1]All loans are collectively evaluated for impairment by loan segment.
[2]The computation of the Origination LTV ratio for a HELOC includes any first lien mortgage outstanding on the same property at the time of origination. At September 30, 2011, $756 million of $3.5 billion in HELOCs were in a first lien position.
[3]The computation of the Origination LTV ratio for a HELOC includes any first lien mortgage outstanding on the same property at the time of origination. At December 31, 2010, $742 million of $3.5 billion in HELOCs were in a first lien position.