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Employee Incentive, Retirement, Deferred Compensation, and Career Achievement Plans (Employee Incentive Narrative) (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2017
Dec. 31, 2016
Dec. 31, 2015
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Shares of common stock authorized to be granted under the existing stock incentive plan (in shares) 44,000,000    
Total unrecognized compensation cost, net of forfeitures, related to outstanding stock options, restricted stock awards, and restricted stock units $ 268    
Stock option [Member]      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Remaining weighted-average period for unrecognized compensation cost, net of forfeitures, related to outstanding stock options, restricted stock awards, and restricted stock units 1 year 10 months 24 days    
Restricted stock unit [Member]      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Remaining weighted-average period for unrecognized compensation cost, net of forfeitures, related to outstanding stock options, restricted stock awards, and restricted stock units 2 years 4 months 24 days    
Total fair value of restricted stock awards vested $ 127 $ 105 $ 126
Performance Shares [Member]      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Remaining weighted-average period for unrecognized compensation cost, net of forfeitures, related to outstanding stock options, restricted stock awards, and restricted stock units 3 months 18 days    
Employee stock purchase plan [Member]      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Shares reserved for future issuance under the ESPP (in shares) 37,000,000    
Minimum [Member] | Restricted stock unit [Member]      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Award vesting period 3 years    
Minimum [Member] | Stock option plan [Member]      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Award vesting period 1 year    
Maximum [Member] | Restricted stock unit [Member]      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Award vesting period 5 years    
Maximum [Member] | Stock option plan [Member]      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Period from the date of grant in which stock options expire 10 years    
Award vesting period 4 years