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Loans to Banking Clients and Related Allowance for Loan Losses (Credit Quality of Residential Real Estate Mortgages and HELOCs by Reviewing FICO Scores at Origination, Current FICO Scores, Loan-To-Value Ratio) (Details) (USD $)
In Millions, unless otherwise specified
Sep. 30, 2014
Dec. 31, 2013
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients $ 13,120 [1] $ 12,467 [1]
Residential real estate mortgages, first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 7,916 7,845
Residential real estate mortgages, purchased first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 159 161
Residential real estate mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 8,075 8,006
Weighted Average Updated FICO 774 772
Percent of Loans that are on Nonaccrual Status 0.23% 0.26%
Home equity lines of credit [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 2,982 3,041
Weighted Average Updated FICO 770 769
Utilization Rate 39.00% [2] 39.00% [2]
Percent of Loans that are on Nonaccrual Status 0.19% 0.24%
Year of origination Pre 2010 [Member] | Residential real estate mortgages, first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 731 859
Year of origination Pre 2010 [Member] | Residential real estate mortgages, purchased first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 49 55
Year of origination Pre 2010 [Member] | Residential real estate mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 780 914
Year of origination Pre 2010 [Member] | Home equity lines of credit [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 2,131 2,304
Year of origination 2010 [Member] | Residential real estate mortgages, first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 392 503
Year of origination 2010 [Member] | Residential real estate mortgages, purchased first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 7 7
Year of origination 2010 [Member] | Residential real estate mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 399 510
Year of origination 2010 [Member] | Home equity lines of credit [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 175 191
Year of origination 2011 [Member] | Residential real estate mortgages, first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 588 733
Year of origination 2011 [Member] | Residential real estate mortgages, purchased first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 33 38
Year of origination 2011 [Member] | Residential real estate mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 621 771
Year of origination 2011 [Member] | Home equity lines of credit [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 143 155
Year of origination 2012 [Member] | Residential real estate mortgages, first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 2,167 2,403
Year of origination 2012 [Member] | Residential real estate mortgages, purchased first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 25 26
Year of origination 2012 [Member] | Residential real estate mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 2,192 2,429
Year of origination 2012 [Member] | Home equity lines of credit [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 150 162
Year of origination 2013 [Member] | Residential real estate mortgages, first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 3,109 3,347
Year of origination 2013 [Member] | Residential real estate mortgages, purchased first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 34 35
Year of origination 2013 [Member] | Residential real estate mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 3,143 3,382
Year of origination 2013 [Member] | Home equity lines of credit [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 248 229
Year of origination 2014 [Member] | Residential real estate mortgages, first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 929  
Year of origination 2014 [Member] | Residential real estate mortgages, purchased first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 11  
Year of origination 2014 [Member] | Residential real estate mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 940  
Year of origination 2014 [Member] | Home equity lines of credit [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 135  
Origination FICO Score Below 620 [Member] | Residential real estate mortgages, first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 10 10
Origination FICO Score Below 620 [Member] | Residential real estate mortgages, purchased first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 1 1
Origination FICO Score Below 620 [Member] | Residential real estate mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 11 11
Origination FICO Score 620 Through 679 [Member] | Residential real estate mortgages, first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 88 96
Origination FICO Score 620 Through 679 [Member] | Residential real estate mortgages, purchased first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 11 14
Origination FICO Score 620 Through 679 [Member] | Residential real estate mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 99 110
Origination FICO Score 620 Through 679 [Member] | Home equity lines of credit [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 18 20
Origination FICO Score 680 Through 739 [Member] | Residential real estate mortgages, first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 1,336 1,352
Origination FICO Score 680 Through 739 [Member] | Residential real estate mortgages, purchased first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 31 32
Origination FICO Score 680 Through 739 [Member] | Residential real estate mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 1,367 1,384
Origination FICO Score 680 Through 739 [Member] | Home equity lines of credit [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 557 576
Origination FICO Score 740 And Above [Member] | Residential real estate mortgages, first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 6,482 6,387
Origination FICO Score 740 And Above [Member] | Residential real estate mortgages, purchased first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 116 114
Origination FICO Score 740 And Above [Member] | Residential real estate mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 6,598 6,501
Origination FICO Score 740 And Above [Member] | Home equity lines of credit [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 2,407 2,445
Updated FICO Score Below 620 [Member] | Residential real estate mortgages, first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 46 50
Updated FICO Score Below 620 [Member] | Residential real estate mortgages, purchased first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 4 5
Updated FICO Score Below 620 [Member] | Residential real estate mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 50 55
Updated FICO Score Below 620 [Member] | Home equity lines of credit [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 37 42
Updated FICO Score 620 Through 679 [Member] | Residential real estate mortgages, first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 175 209
Updated FICO Score 620 Through 679 [Member] | Residential real estate mortgages, purchased first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 7 10
Updated FICO Score 620 Through 679 [Member] | Residential real estate mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 182 219
Updated FICO Score 620 Through 679 [Member] | Home equity lines of credit [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 104 106
Updated FICO Score 680 Through 739 [Member] | Residential real estate mortgages, first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 1,022 1,012
Updated FICO Score 680 Through 739 [Member] | Residential real estate mortgages, purchased first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 26 29
Updated FICO Score 680 Through 739 [Member] | Residential real estate mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 1,048 1,041
Updated FICO Score 680 Through 739 [Member] | Home equity lines of credit [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 444 453
Updated FICO Score 740 And Above [Member] | Residential real estate mortgages, first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 6,673 6,574
Updated FICO Score 740 And Above [Member] | Residential real estate mortgages, purchased first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 122 117
Updated FICO Score 740 And Above [Member] | Residential real estate mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 6,795 6,691
Updated FICO Score 740 And Above [Member] | Home equity lines of credit [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 2,397 2,440
Origination Loan To Value Ratio 70% And Below [Member] | Residential real estate mortgages, first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 5,401 5,306
Origination Loan To Value Ratio 70% And Below [Member] | Residential real estate mortgages, purchased first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 111 110
Origination Loan To Value Ratio 70% And Below [Member] | Residential real estate mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 5,512 5,416
Origination Loan To Value Ratio 70% And Below [Member] | Home equity lines of credit [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 1,996 2,040
Origination Loan to Value Ratio Greater Than 70% Through 90% [Member] | Residential real estate mortgages, first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 2,501 2,523
Origination Loan to Value Ratio Greater Than 70% Through 90% [Member] | Residential real estate mortgages, purchased first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 44 45
Origination Loan to Value Ratio Greater Than 70% Through 90% [Member] | Residential real estate mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 2,545 2,568
Origination Loan to Value Ratio Greater Than 70% Through 90% [Member] | Home equity lines of credit [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 964 977
Origination Loan to Value Ratio Greater Than 90% Through 100% [Member] | Residential real estate mortgages, first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 14 16
Origination Loan to Value Ratio Greater Than 90% Through 100% [Member] | Residential real estate mortgages, purchased first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 4 6
Origination Loan to Value Ratio Greater Than 90% Through 100% [Member] | Residential real estate mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 18 22
Origination Loan to Value Ratio Greater Than 90% Through 100% [Member] | Home equity lines of credit [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 22 24
Estimated Current LTV 70% And Below [Member] | Residential real estate mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 7,138 6,649
Weighted Average Updated FICO 776 775
Percent of Loans that are on Nonaccrual Status 0.08% 0.05%
Estimated Current LTV 70% And Below [Member] | Home equity lines of credit [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 2,346 2,127
Weighted Average Updated FICO 773 773
Utilization Rate 37.00% [2] 36.00% [2]
Percent of Loans that are on Nonaccrual Status 0.05% 0.13%
Estimated Current LTV Greater Than 70% through 90% [Member] | Residential real estate mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 829 1,181
Weighted Average Updated FICO 764 763
Percent of Loans that are on Nonaccrual Status 0.58% 0.34%
Estimated Current LTV Greater Than 70% through 90% [Member] | Home equity lines of credit [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 499 664
Weighted Average Updated FICO 762 762
Utilization Rate 49.00% [2] 48.00% [2]
Percent of Loans that are on Nonaccrual Status 0.49% 0.22%
Estimated Current LTV Greater Than 90% through 100% [Member] | Residential real estate mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 52 86
Weighted Average Updated FICO 737 732
Percent of Loans that are on Nonaccrual Status 1.79% 4.77%
Estimated Current LTV Greater Than 90% through 100% [Member] | Home equity lines of credit [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 74 127
Weighted Average Updated FICO 750 752
Utilization Rate 62.00% [2] 59.00% [2]
Percent of Loans that are on Nonaccrual Status 1.24% 1.22%
Estimated Current LTV Greater Than 100% [Member] | Residential real estate mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 56 90
Weighted Average Updated FICO 724 730
Percent of Loans that are on Nonaccrual Status 13.21% 10.50%
Estimated Current LTV Greater Than 100% [Member] | Home equity lines of credit [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients $ 63 $ 123
Weighted Average Updated FICO 740 743
Utilization Rate 64.00% [2] 63.00% [2]
Percent of Loans that are on Nonaccrual Status 2.02% 1.34%
[1] All loans are evaluated for impairment by loan segment.
[2] The Utilization Rate is calculated using the outstanding HELOC balance divided by the associated total line of credit.