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Loans to Banking Clients and Related Allowance for Loan Losses (Credit Quality of Residential Real Estate Mortgages and HELOCs by Reviewing FICO Scores at Origination, Current FICO Scores, Loan-To-Value Ratio) (Details) (USD $)
In Millions, unless otherwise specified
Jun. 30, 2014
Dec. 31, 2013
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients $ 12,910 [1] $ 12,467 [1]
Residential real estate mortgages, first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 7,892 7,845
Residential real estate mortgages, purchased first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 163 161
Residential real estate mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 8,055 8,006
Weighted Average Updated FICO 773 772
Percent of Loans that are on Nonaccrual Status 0.21% 0.26%
Home equity lines of credit [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 3,017 3,041
Weighted Average Updated FICO 769 769
Utilization Rate 39.00% [2] 39.00% [2]
Percent of Loans that are on Nonaccrual Status 0.19% 0.24%
Year of origination Pre 2010 [Member] | Residential real estate mortgages, first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 774 859
Year of origination Pre 2010 [Member] | Residential real estate mortgages, purchased first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 51 55
Year of origination Pre 2010 [Member] | Residential real estate mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 825 914
Year of origination Pre 2010 [Member] | Home equity lines of credit [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 2,196 2,304
Year of origination 2010 [Member] | Residential real estate mortgages, first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 427 503
Year of origination 2010 [Member] | Residential real estate mortgages, purchased first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 7 7
Year of origination 2010 [Member] | Residential real estate mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 434 510
Year of origination 2010 [Member] | Home equity lines of credit [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 182 191
Year of origination 2011 [Member] | Residential real estate mortgages, first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 635 733
Year of origination 2011 [Member] | Residential real estate mortgages, purchased first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 35 38
Year of origination 2011 [Member] | Residential real estate mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 670 771
Year of origination 2011 [Member] | Home equity lines of credit [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 149 155
Year of origination 2012 [Member] | Residential real estate mortgages, first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 2,256 2,403
Year of origination 2012 [Member] | Residential real estate mortgages, purchased first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 26 26
Year of origination 2012 [Member] | Residential real estate mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 2,282 2,429
Year of origination 2012 [Member] | Home equity lines of credit [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 153 162
Year of origination 2013 [Member] | Residential real estate mortgages, first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 3,215 3,347
Year of origination 2013 [Member] | Residential real estate mortgages, purchased first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 35 35
Year of origination 2013 [Member] | Residential real estate mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 3,250 3,382
Year of origination 2013 [Member] | Home equity lines of credit [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 253 229
Year of origination 2014 [Member] | Residential real estate mortgages, first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 585  
Year of origination 2014 [Member] | Residential real estate mortgages, purchased first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 9  
Year of origination 2014 [Member] | Residential real estate mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 594  
Year of origination 2014 [Member] | Home equity lines of credit [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 84  
Origination FICO Score Below 620 [Member] | Residential real estate mortgages, first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 10 10
Origination FICO Score Below 620 [Member] | Residential real estate mortgages, purchased first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 1 1
Origination FICO Score Below 620 [Member] | Residential real estate mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 11 11
Origination FICO Score 620 Through 679 [Member] | Residential real estate mortgages, first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 90 96
Origination FICO Score 620 Through 679 [Member] | Residential real estate mortgages, purchased first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 12 14
Origination FICO Score 620 Through 679 [Member] | Residential real estate mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 102 110
Origination FICO Score 620 Through 679 [Member] | Home equity lines of credit [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 19 20
Origination FICO Score 680 Through 739 [Member] | Residential real estate mortgages, first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 1,338 1,352
Origination FICO Score 680 Through 739 [Member] | Residential real estate mortgages, purchased first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 32 32
Origination FICO Score 680 Through 739 [Member] | Residential real estate mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 1,370 1,384
Origination FICO Score 680 Through 739 [Member] | Home equity lines of credit [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 564 576
Origination FICO Score 740 And Above [Member] | Residential real estate mortgages, first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 6,454 6,387
Origination FICO Score 740 And Above [Member] | Residential real estate mortgages, purchased first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 118 114
Origination FICO Score 740 And Above [Member] | Residential real estate mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 6,572 6,501
Origination FICO Score 740 And Above [Member] | Home equity lines of credit [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 2,434 2,445
Updated FICO Score Below 620 [Member] | Residential real estate mortgages, first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 50 50
Updated FICO Score Below 620 [Member] | Residential real estate mortgages, purchased first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 5 5
Updated FICO Score Below 620 [Member] | Residential real estate mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 55 55
Updated FICO Score Below 620 [Member] | Home equity lines of credit [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 39 42
Updated FICO Score 620 Through 679 [Member] | Residential real estate mortgages, first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 183 209
Updated FICO Score 620 Through 679 [Member] | Residential real estate mortgages, purchased first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 7 10
Updated FICO Score 620 Through 679 [Member] | Residential real estate mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 190 219
Updated FICO Score 620 Through 679 [Member] | Home equity lines of credit [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 104 106
Updated FICO Score 680 Through 739 [Member] | Residential real estate mortgages, first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 1,063 1,012
Updated FICO Score 680 Through 739 [Member] | Residential real estate mortgages, purchased first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 27 29
Updated FICO Score 680 Through 739 [Member] | Residential real estate mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 1,090 1,041
Updated FICO Score 680 Through 739 [Member] | Home equity lines of credit [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 456 453
Updated FICO Score 740 And Above [Member] | Residential real estate mortgages, first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 6,596 6,574
Updated FICO Score 740 And Above [Member] | Residential real estate mortgages, purchased first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 124 117
Updated FICO Score 740 And Above [Member] | Residential real estate mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 6,720 6,691
Updated FICO Score 740 And Above [Member] | Home equity lines of credit [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 2,418 2,440
Origination Loan To Value Ratio 70% And Below [Member] | Residential real estate mortgages, first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 5,362 5,306
Origination Loan To Value Ratio 70% And Below [Member] | Residential real estate mortgages, purchased first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 113 110
Origination Loan To Value Ratio 70% And Below [Member] | Residential real estate mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 5,475 5,416
Origination Loan To Value Ratio 70% And Below [Member] | Home equity lines of credit [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 2,019 2,040
Origination Loan to Value Ratio Greater Than 70% Through 90% [Member] | Residential real estate mortgages, first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 2,516 2,523
Origination Loan to Value Ratio Greater Than 70% Through 90% [Member] | Residential real estate mortgages, purchased first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 44 45
Origination Loan to Value Ratio Greater Than 70% Through 90% [Member] | Residential real estate mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 2,560 2,568
Origination Loan to Value Ratio Greater Than 70% Through 90% [Member] | Home equity lines of credit [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 975 977
Origination Loan to Value Ratio Greater Than 90% Through 100% [Member] | Residential real estate mortgages, first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 14 16
Origination Loan to Value Ratio Greater Than 90% Through 100% [Member] | Residential real estate mortgages, purchased first mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 6 6
Origination Loan to Value Ratio Greater Than 90% Through 100% [Member] | Residential real estate mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 20 22
Origination Loan to Value Ratio Greater Than 90% Through 100% [Member] | Home equity lines of credit [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 23 24
Estimated Current LTV 70% And Below [Member] | Residential real estate mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 6,771 6,649
Weighted Average Updated FICO 775 775
Percent of Loans that are on Nonaccrual Status 0.06% 0.05%
Estimated Current LTV 70% And Below [Member] | Home equity lines of credit [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 2,154 2,127
Weighted Average Updated FICO 773 773
Utilization Rate 36.00% [2] 36.00% [2]
Percent of Loans that are on Nonaccrual Status 0.08% 0.13%
Estimated Current LTV Greater Than 70% through 90% [Member] | Residential real estate mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 1,130 1,181
Weighted Average Updated FICO 765 763
Percent of Loans that are on Nonaccrual Status 0.37% 0.34%
Estimated Current LTV Greater Than 70% through 90% [Member] | Home equity lines of credit [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 652 664
Weighted Average Updated FICO 763 762
Utilization Rate 47.00% [2] 48.00% [2]
Percent of Loans that are on Nonaccrual Status 0.25% 0.22%
Estimated Current LTV Greater Than 90% through 100% [Member] | Residential real estate mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 74 86
Weighted Average Updated FICO 738 732
Percent of Loans that are on Nonaccrual Status 2.21% 4.77%
Estimated Current LTV Greater Than 90% through 100% [Member] | Home equity lines of credit [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 110 127
Weighted Average Updated FICO 753 752
Utilization Rate 57.00% [2] 59.00% [2]
Percent of Loans that are on Nonaccrual Status 0.91% 1.22%
Estimated Current LTV Greater Than 100% [Member] | Residential real estate mortgages [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 80 90
Weighted Average Updated FICO 734 730
Percent of Loans that are on Nonaccrual Status 8.08% 10.50%
Estimated Current LTV Greater Than 100% [Member] | Home equity lines of credit [Member]
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients $ 101 $ 123
Weighted Average Updated FICO 746 743
Utilization Rate 60.00% [2] 63.00% [2]
Percent of Loans that are on Nonaccrual Status 1.22% 1.34%
[1] All loans are evaluated for impairment by loan segment.
[2] The Utilization Rate is calculated using the outstanding HELOC balance divided by the associated total line of credit.