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Revenue from Contracts with Customers - Contract Assets Rollforward (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Jun. 30, 2020
Jun. 30, 2019
Capitalized Cost To Fulfill Customer Contracts        
Change in Capitalized Contract Costs        
Balance at beginning of period $ 229 $ 236 $ 335 $ 329
Additions 274 336 592 682
Amortization (313) (357) (729) (796)
Impairment 0 0 0 0
Foreign currency translation and other 3 1 (5) 1
Balance at end of period 193 216 193 216
Capitalized Cost To Obtain Customer Contracts        
Change in Capitalized Contract Costs        
Balance at beginning of period 167 155 171 156
Additions 16 17 28 26
Amortization (11) (11) (23) (22)
Impairment 0 0 0 0
Foreign currency translation and other 0 0 (4) 1
Balance at end of period $ 172 $ 161 $ 172 $ 161