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Revenue from Contracts with Customers (Tables)
3 Months Ended
Mar. 31, 2020
Revenue from Contract with Customer [Abstract]  
Disaggregation of Revenue
The following table summarizes revenue from contracts with customers by principal service line (in millions):
 
 
Three Months Ended March 31,
 
 
2020
 
2019
Commercial Risk Solutions
 
$
1,146

 
$
1,118

Reinsurance Solutions
 
848

 
788

Retirement Solutions
 
397

 
420

Health Solutions
 
502

 
486

Data & Analytic Services
 
331

 
336

Elimination
 
(5
)
 
(5
)
Total revenue
 
$
3,219

 
$
3,143

Consolidated revenue from contracts with customers by geographic area, which is attributed on the basis of where the services are performed, is as follows (in millions):
 
 
Three Months Ended March 31,
 
 
2020
 
2019
United States
 
$
1,227

 
$
1,161

Americas other than United States
 
228

 
226

United Kingdom
 
500

 
452

Europe, Middle East, & Africa other than United Kingdom
 
978

 
1,009

Asia Pacific
 
286

 
295

Total revenue
 
$
3,219

 
$
3,143


Capitalized Contract Cost
An analysis of the changes in the net carrying amount of costs to fulfill contracts with customers are as follows (in millions):
 
 
Three Months Ended March 31,
 
 
2020
 
2019
Balance at beginning of period
 
$
335

 
$
329

Additions
 
318

 
346

Amortization
 
(416
)
 
(439
)
Impairment
 

 

Foreign currency translation and other
 
(8
)
 

Balance at end of period
 
$
229

 
$
236



An analysis of the changes in the net carrying amount of costs to obtain contracts with customers are as follows (in millions):
 
 
Three Months Ended March 31,
 
 
2020
 
2019
Balance at beginning of period
 
$
171

 
$
156

Additions
 
12

 
9

Amortization
 
(12
)
 
(11
)
Impairment
 

 

Foreign currency translation and other
 
(4
)
 
1

Balance at end of period
 
$
167

 
$
155