Condensed Consolidated Statements of Cash Flows (Unaudited) - USD ($) $ in Millions	9 Months Ended
	Sep. 30, 2019	Sep. 30, 2018
Cash flows from operating activities
Net income	$ 1,191	$ 821
Net income (loss) from discontinued operations	(1)	5
Adjustments to reconcile net income to cash provided by operating activities:
(Gain) loss from sales of businesses, net	(8)	4
Depreciation of fixed assets	124	126
Amortization and impairment of intangible assets	295	492
Share-based compensation expense	252	214
Deferred income taxes	(44)	(128)
Change in assets and liabilities:
Fiduciary receivables	174	766
Short-term investments — funds held on behalf of clients	(1,285)	(731)
Fiduciary liabilities	1,111	(35)
Receivables, net	(167)	(11)
Accounts payable and accrued liabilities	(385)	(331)
Restructuring reserves	(62)	14
Current income taxes	3	(137)
Pension, other postretirement and postemployment liabilities	(127)	(223)
Other assets and liabilities	90	139
Cash provided by operating activities	1,163	975
Cash flows from investing activities
Proceeds from investments	33	30
Payments for investments	(94)	(65)
Net sales (purchases) of short-term investments — non-fiduciary	(7)	356
Acquisition of businesses, net of cash acquired	(39)	(50)
Sale of businesses, net of cash sold	43	(8)
Capital expenditures	(167)	(179)
Cash provided by (used for) investing activities	(231)	84
Cash flows from financing activities
Share repurchase	(1,507)	(1,272)
Issuance of shares for employee benefit plans	(133)	(139)
Issuance of debt	4,918	3,960
Repayment of debt	(3,858)	(3,498)
Cash dividends to shareholders	(307)	(285)
Noncontrolling interests and other financing activities	(81)	(21)
Cash used for financing activities	(968)	(1,255)
Effect of exchange rates on cash and cash equivalents	(18)	(76)
Net increase (decrease) in cash and cash equivalents	(54)	(272)
Cash and cash equivalents at beginning of period	656	756
Cash and cash equivalents at end of period	602	484
Supplemental disclosures:
Interest paid	196	172
Income taxes paid, net of refunds	$ 279	$ 274