Condensed Consolidated Statements of Cash Flows (Unaudited) - USD ($) $ in Millions	6 Months Ended
	Jun. 30, 2016	Jun. 30, 2015
CASH FLOWS FROM OPERATING ACTIVITIES
Net income	$ 607	$ 529
Adjustments to reconcile net income to cash provided by operating activities:
Gain from sales of businesses and investments, net	(41)	(20)
Depreciation of fixed assets	114	113
Amortization of intangible assets	135	159
Share-based compensation expense	155	164
Deferred income taxes	15	16
Change in assets and liabilities:
Fiduciary receivables	96	(116)
Short-term investments — funds held on behalf of clients	(449)	52
Fiduciary liabilities	353	64
Receivables, net	175	59
Accounts payable and accrued liabilities	(389)	(387)
Current income taxes	(35)	(152)
Pension, other post-retirement and other post-employment liabilities	(28)	(122)
Other assets and liabilities	56	219
CASH PROVIDED BY OPERATING ACTIVITIES	764	578
CASH FLOWS FROM INVESTING ACTIVITIES
Proceeds from investments	23	10
Purchases of investments	(29)	(1)
Net (purchases) sales of short-term investments — non-fiduciary	106	(97)
Acquisition of businesses, net of cash acquired	(183)	(23)
Proceeds from sale of businesses	103	52
Capital expenditures	(104)	(142)
CASH USED FOR INVESTING ACTIVITIES	(84)	(201)
CASH FLOWS FROM FINANCING ACTIVITIES
Share repurchase	(750)	(550)
Issuance of shares for employee benefit plans	(87)	(161)
Issuance of debt	2,056	2,445
Repayment of debt	(1,632)	(1,896)
Cash dividends to shareholders	(169)	(156)
Noncontrolling interests and other financing activities	(62)	(23)
CASH USED FOR FINANCING ACTIVITIES	(644)	(341)
EFFECT OF EXCHANGE RATE CHANGES ON CASH AND CASH EQUIVALENTS	18	(43)
NET INCREASE (DECREASE) IN CASH AND CASH EQUIVALENTS	54	(7)
CASH AND CASH EQUIVALENTS AT BEGINNING OF PERIOD	384	374
CASH AND CASH EQUIVALENTS AT END OF PERIOD	438	367
Supplemental disclosures:
Interest paid	144	128
Income taxes paid, net of refunds	$ 89	$ 118