Condensed Consolidated Statements of Cash Flows (Unaudited) - USD ($) $ in Millions	6 Months Ended
	Jun. 30, 2015	Jun. 30, 2014
CASH FLOWS FROM OPERATING ACTIVITIES
Net income	$ 529	$ 649
Adjustments to reconcile net income to cash provided by operating activities:
Gain from sales of businesses and investments, net	(20)	(8)
Depreciation of fixed assets	113	122
Amortization of intangible assets	159	173
Share-based compensation expense	164	175
Deferred income taxes	16	18
Change in assets and liabilities:
Fiduciary receivables	(116)	(563)
Short-term investments — funds held on behalf of clients	52	(175)
Fiduciary liabilities	64	738
Receivables, net	59	115
Accounts payable and accrued liabilities	(537)	(492)
Restructuring reserves	(19)	(62)
Current income taxes	(152)	(145)
Pension, other post-retirement and other post-employment liabilities	(122)	(226)
Other assets and liabilities	175	14
CASH PROVIDED BY OPERATING ACTIVITIES	365	333
CASH FLOWS FROM INVESTING ACTIVITIES
Proceeds from sale of long-term investments	10	48
Purchases of long-term investments	(1)	(14)
Net (purchases) sales of short-term investments — non-fiduciary	(97)	217
Acquisition of businesses, net of cash acquired	(23)	(83)
Proceeds from sale of businesses	52	1
Capital expenditures	(142)	(115)
CASH (USED FOR) PROVIDED BY INVESTING ACTIVITIES	(201)	54
CASH FLOWS FROM FINANCING ACTIVITIES
Share repurchase	(550)	(1,250)
Issuance of shares for employee benefit plans	52	40
Issuance of debt	2,445	3,324
Repayment of debt	(1,896)	(1,745)
Deposit with trustee	0	(681)
Cash dividends to shareholders	(156)	(128)
(Purchases) sales of shares (from) to noncontrolling interests	(5)	1
Dividends paid to noncontrolling interests	18	10
CASH USED FOR FINANCING ACTIVITIES	(128)	(449)
EFFECT OF EXCHANGE RATE CHANGES ON CASH AND CASH EQUIVALENTS	(43)	3
NET DECREASE IN CASH AND CASH EQUIVALENTS	(7)	(59)
CASH AND CASH EQUIVALENTS AT BEGINNING OF PERIOD	374	477
CASH AND CASH EQUIVALENTS AT END OF PERIOD	367	418
Supplemental disclosures:
Interest paid	128	82
Income taxes paid, net of refunds	$ 118	$ 204