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Segment Information (Details) (USD $)
In Millions, unless otherwise specified
3 Months Ended 9 Months Ended
Sep. 30, 2014
Sep. 30, 2013
Sep. 30, 2014
segment
Sep. 30, 2013
Segment Reporting Information        
Number of reportable segments     2  
Total revenue $ 2,880 $ 2,794 $ 8,746 $ 8,606
Total commissions, fees and other revenue 2,873 2,786 8,727 8,585
Total fiduciary investment income 7 8 19 21
Operating income before income tax 417 364 1,331 1,156
Interest income 3 3 7 6
Interest expense (65) (53) (188) (153)
Other income 35 39 34 54
Income before income taxes 390 353 1,184 1,063
Total operating segments [Member]
       
Segment Reporting Information        
Operating income before income tax 456 408 1,454 1,289
Risk Solutions [Member]
       
Segment Reporting Information        
Total revenue 1,836 1,821 5,778 5,736
Total commissions, fees and other revenue 1,829 1,813 5,759 5,715
Total fiduciary investment income 7 8 19 21
Operating income before income tax 343 333 1,205 1,127
Retail brokerage [Member]
       
Segment Reporting Information        
Total commissions, fees and other revenue 1,458 1,424 4,619 4,548
Reinsurance brokerage [Member]
       
Segment Reporting Information        
Total commissions, fees and other revenue 371 389 1,140 1,167
HR Solutions [Member]
       
Segment Reporting Information        
Total revenue 1,057 981 3,004 2,891
Total commissions, fees and other revenue 1,057 981 3,004 2,891
Total fiduciary investment income 0 0 0 0
Operating income before income tax 113 75 249 162
Consulting services [Member]
       
Segment Reporting Information        
Total commissions, fees and other revenue 466 406 1,245 1,176
Outsourcing [Member]
       
Segment Reporting Information        
Total commissions, fees and other revenue 604 587 1,788 1,746
Intrasegment [Member]
       
Segment Reporting Information        
Total commissions, fees and other revenue (13) (12) (29) (31)
Intersegment elimination [Member]
       
Segment Reporting Information        
Total revenue (13) (8) (36) (21)
Total commissions, fees and other revenue (13) (8) (36) (21)
Unallocated Expense [Member]
       
Segment Reporting Information        
Operating income before income tax $ (39) $ (44) $ (123) $ (133)