Condensed Consolidated Statements of Cash Flows (USD $) In Millions, unless otherwise specified	9 Months Ended
	Sep. 30, 2014	Sep. 30, 2013
CASH FLOWS FROM OPERATING ACTIVITIES
Net income	$ 964	$ 788
Adjustments to reconcile net income to cash provided by operating activities:
Gain from sales of businesses and investments, net	(41)	(28)
Depreciation of fixed assets	183	177
Amortization of intangible assets	263	296
Share-based compensation expense	247	207
Deferred income taxes	77	100
Change in assets and liabilities:
Fiduciary receivables	988	684
Short term investments - funds held on behalf of clients	(177)	(369)
Fiduciary liabilities	(811)	(315)
Receivables, net	220	374
Accounts payable and accrued liabilities	(408)	(330)
Restructuring reserves	(75)	(7)
Current income taxes	(211)	(197)
Pension, other post-retirement and other post-employment liabilities	(299)	(401)
Other assets and liabilities	(37)	5
CASH PROVIDED BY OPERATING ACTIVITIES	883	984
CASH FLOWS FROM INVESTING ACTIVITIES
Proceeds from sale of long-term investments	51	81
Purchases of long-term investments	(19)	(13)
Net sales (purchases) of short-term investments - non-fiduciary	301	(13)
Acquisition of businesses, net of cash acquired	(464)	(26)
Proceeds from sale of businesses	48	6
Capital expenditures	(179)	(174)
CASH USED FOR INVESTING ACTIVITIES	(262)	(139)
CASH FLOWS FROM FINANCING ACTIVITIES
Share repurchase	(1,750)	(1,025)
Issuance of shares for employee benefit plans	58	84
Issuance of debt	4,255	4,270
Repayment of debt	(3,073)	(3,870)
Cash dividends to shareholders	(201)	(159)
Sales (purchases) of shares to (from) noncontrolling interests	(1)	6
Dividends paid to noncontrolling interests	18	13
Proceeds from sale-leaseback	25	0
CASH USED FOR FINANCING ACTIVITIES	(703)	(719)
EFFECT OF EXCHANGE RATE CHANGES ON CASH AND CASH EQUIVALENTS	(13)	(48)
NET (DECREASE) INCREASE IN CASH AND CASH EQUIVALENTS	(95)	78
CASH AND CASH EQUIVALENTS AT BEGINNING OF PERIOD	477	291
CASH AND CASH EQUIVALENTS AT END OF PERIOD	382	369
Supplemental disclosures:
Interest paid	194	186
Income taxes paid, net of refunds	$ 280	$ 330