Condensed Consolidated Statements of Cash Flows In Millions, unless otherwise specified	6 Months Ended
	Jun. 30, 2014 USD ($)	Jun. 30, 2013 USD ($)
CASH FLOWS FROM OPERATING ACTIVITIES
Net income	$ 649	$ 524
Adjustments to reconcile net income to cash provided by operating activities:
Gain from sales of businesses and investments, net	(8)	0
Depreciation of fixed assets	122	118
Amortization of intangible assets	173	198
Share-based compensation expense	175	137
Deferred income taxes	18	24
Change in assets and liabilities:
Fiduciary receivables	(563)	(654)
Short term investments - funds held on behalf of clients	(175)	(212)
Fiduciary liabilities	738	866
Receivables, net	115	191
Accounts payable and accrued liabilities	(492)	(431)
Restructuring reserves	(62)	(5)
Current income taxes	(145)	(110)
Pension, other post-retirement and other post-employment liabilities	(226)	(291)
Other assets and liabilities	14	32
CASH PROVIDED BY OPERATING ACTIVITIES	333	387
CASH FLOWS FROM INVESTING ACTIVITIES
Proceeds from sale of long-term investments	48	23
Purchases of long-term investments	(14)	(6)
Net sales of short-term investments - non-fiduciary	217	29
Acquisition of businesses, net of cash acquired	(83)	(23)
Proceeds from sale of businesses	1	1
Capital expenditures	(115)	(122)
CASH PROVIDED BY (USED FOR) INVESTING ACTIVITIES	54	(98)
CASH FLOWS FROM FINANCING ACTIVITIES
Share repurchase	(1,250)	(525)
Issuance of shares for employee benefit plans	40	57
Issuance of debt	3,324	2,914
Repayment of debt	(1,745)	(2,607)
Deposit with trustee	(681)	0
Cash dividends to shareholders	(128)	(105)
Purchase of shares from noncontrolling interests	1	0
Dividends paid to noncontrolling interests	10	6
CASH USED FOR FINANCING ACTIVITIES	(449)	(272)
EFFECT OF EXCHANGE RATE CHANGES ON CASH AND CASH EQUIVALENTS	3	(42)
NET DECREASE IN CASH AND CASH EQUIVALENTS	(59)	(25)
CASH AND CASH EQUIVALENTS AT BEGINNING OF PERIOD	477	291
CASH AND CASH EQUIVALENTS AT END OF PERIOD	418	266
Supplemental disclosures:
Interest paid	82	121
Income taxes paid, net of refunds	$ 204	$ 237